Neva Manor Care Home

4 Neva Road, Weston-super-Mare BS23 1YD
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9.5 22 Reviews
  • Neva Manor Care Home, Weston-super-Mare
Neva Manor Care Home provides a warm and secure environment where individuality of care and maintaining dignity is paramount. Neva Manor strive to deliver a high standard of professional care at all times whereby the residents' individuality and privacy are maintained.

Neva Manor Care Home provides accommodation in a large Victorian house situated in a quiet residential road, ideally located within walking distance to the town centre, local amenities, bus and train station, seafront, local parks and nearby attractions.

Both the owners and providers are proud that Neva Manor Care Home has built a very good reputation locally and has consistently received positive reports from its statutory inspections. The home received continued positive feedback from health care professionals and visitors of the home. Constructive feedbacks and comments are taken seriously and act upon to make changes to improve the service.

Residents are encouraged to remain active and are provided with meaningful and varied social activities. A qualified chiropodist and hair stylist also visit the home on a regular basis.

The team recognise that nutritious food and drink is paramount, especially for older people. All food is freshly prepared using nutritious, seasonal ingredients. The home caters for special dietary needs and also takes into consideration the cultural and religious needs of residents.

The dining room is bright and spacious with doors opening onto a secured patio area and beautifully maintained garden.

Care charges/fees are reviewed as necessary depending on the care and social needs of individual residents.
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Care Provided by Neva Manor Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 14 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £750 – £900
  • Self-Funded Residential Dementia Care: £695 – £900
  • RESPITE Self-Funded Residential Care: £695 – £900
  • RESPITE Self-Funded Residential Dementia Care: £695 – £900

Fees are calculated according to individual service user's care needs. Ground floor bedrooms have a top up fees and this can be discussed further with the purchaser.
The above fees includes a care package for the individual service user including activities of daily living. Hairdresser, chiropodist, escort duties such as hospital appointments, etc, are not included in the fees.

These prices are only a guideline, please contact Neva Manor Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Neva Manor Care Home Ltd

Person in Charge

  • Swapna Chamatha Kundil (Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2022
  • Number of floors: 2

Room Information

  • Single Rooms (12)
  • Couples/Companion Rooms (1)
  • Single Rooms with Ensuite Wet Room (12)
  • Couples/Companion Rooms with Ensuite Wet Room (1)

Visiting

  • Any time of the day- Need telephone consent from the manager if after 8pm

Parking

  • Parking available

Neva Manor Care Home Reviews (22)

9.5

Neva Manor Care Home has a Review Score of 9.5 (9.504) out of 10, based on 9 reviews in the last 2 years.
Over all time Neva Manor Care Home has 22 reviews.

Overall Experience
  • 17
  • 4
  • 1
  • 0
  • 0
Date Published
  • 22
  • 4
  • 7
  • 9
  • 13
Reviewer Connection to Neva Manor Care Home
  • 6
  • 6
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
Total of 22, showing 21-22
Review from Margaret T (Resident) published on 2 November 2015 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The double room was pleasant and bright with en-suite toilet and wash basin but lacked bath or shower. The bath was in the bathroom a few steps away across a short landing. The staff were wonderful, all of them were friendly, happy in their own work and keen to please. Nothing was too much trouble for
the staff and they paid attention to every detail.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Graham J S (Son of Resident) published on 26 October 2015 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Splendid care of our mam during her stay with you.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.5 (9.504)

Overview of Review Score

The Review Score of 9.5 (9.504) out of 10 for Neva Manor Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 9 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.704 for Neva Manor Care Home is calculated as follows: ( (86 Excellents x 5) + (14 Goods x 4) + (6 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 108 Ratings = 4.704
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.8 Points relating to the number of positive Reviews for Neva Manor Care Home is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 14 registered maximum number of service users is 2.8, which has been reached with 8 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

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