Neva Manor Care Home provides a warm and secure environment where individuality of care and maintaining dignity is paramount. Neva Manor strive to deliver a high standard of professional care at all times whereby the residents' individuality and privacy are maintained.
Neva Manor Care Home provides accommodation in a large Victorian house situated in a quiet residential road, ideally located within walking distance to the town centre, local amenities, bus...
Neva Manor Care Home provides a warm and secure environment where individuality of care and maintaining dignity is paramount. Neva Manor strive to deliver a high standard of professional care at all times whereby the residents' individuality and privacy are maintained.
Neva Manor Care Home provides accommodation in a large Victorian house situated in a quiet residential road, ideally located within walking distance to the town centre, local amenities, bus and train station, seafront, local parks and nearby attractions.
Both the owners and providers are proud that Neva Manor Care Home has built a very good reputation locally and has consistently received positive reports from its statutory inspections. The home received continued positive feedback from health care professionals and visitors of the home. Constructive feedbacks and comments are taken seriously and act upon to make changes to improve the service.
Residents are encouraged to remain active and are provided with meaningful and varied social activities. A qualified chiropodist and hair stylist also visit the home on a regular basis.
The team recognise that nutritious food and drink is paramount, especially for older people. All food is freshly prepared using nutritious, seasonal ingredients. The home caters for special dietary needs and also takes into consideration the cultural and religious needs of residents.
The dining room is bright and spacious with doors opening onto a secured patio area and beautifully maintained garden.
Care charges/fees are reviewed as necessary depending on the care and social needs of individual residents.
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Care Provided by Neva Manor Care Home
Primary Care Categories
Older Person Care
Dementia
Learning Disability / Autism
Mental Health Condition
Physical Disability
Visual / Hearing Impairment
Eating Disorders
Length of Stay
Permanent Care
Respite Care
Care Types Provided
Residential Care
Dementia Residential Care
For a maximum of 14 Service Users
Dementia Care Types
Mild Dementia
Moderate Dementia
Other Care Provided
Parkinson's Disease
Stroke
Palliative / End of Life Care
COPD/Pulmonary Disease
Bariatric Care/Obesity
Convalescent Care
Acquired Brain Injury (ABI)
Day Care
Facilities
Own Furniture if required
Pet Friendly (or by arrangement)
Close to Local shops
Near Public Transport
Minibus or other transport
Stairlift
Wheelchair Access
Gardens
Phone Point in own room
Television point in own room
Residents Internet Access
Funding & Fees
Weekly Charges per Person
Type of care
Permanent
Respite
Residential Care
£850 - £1,250
£850 - £1,250
Residential Dementia Care
£850 - £1,250
£850 - £1,250
Fees are calculated according to individual service user's care needs. Ground floor bedrooms have a top up fees and this can be discussed further with the purchaser.
The above fees includes a care package for the individual service user including activities of daily living. Hairdresser, chiropodist, escort duties such as hospital appointments, etc, are not included in the fees.
The price(s) shown are provided by the care home. Contact Neva Manor Care Home for full pricing details and T&Cs.
Contact Neva Manor Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
Self-Funding (Private)
Local Authority with Top-up
Local Authority
NHS Continuing Healthcare (CHC)
Good to Know
Owner
Neva Manor Care Home Ltd
Private Owned
Person in charge
Swapna Chamatha Kundil (Manager)
Local Authority / Social Services
Admission Information
Mixed (no single-gender units)
Ages 65+
Care Home Design/Build
Purpose Built: No
Last Refurbishment: 2025
Number of floors: 2
Room Information
Single Rooms (12)
Couples/Companion Rooms (1)
Single Rooms with ensuite Wet Room (12)
Couples/Companion Rooms with ensuite Wet Room (1)
Visiting
Any time of the day- Need telephone consent from the manager if after 8pm
Neva Manor Care Home has a Review Score of 9.5 (9.540) out of 10, based on 11 reviews in the last 2 years. Over all time Neva Manor Care Home has 26 reviews.
Review from Michael O (Son of Resident) published on 6 August 2026 Submitted via Postal Card•
Overall Experience
staff always available + willing to give time + communicate. My mother always speaks well of staff and she is clean and well presented. My mother has now settled well in Neva Manor and is happy. She looks well and is physically better than last year.
The staff call me if they have concerns or...
staff always available + willing to give time + communicate. My mother always speaks well of staff and she is clean and well presented. My mother has now settled well in Neva Manor and is happy. She looks well and is physically better than last year.
The staff call me if they have concerns or there are incidents.
↩Reply from Swapna Chamathakundil, Provider at Neva Manor Care Home
Hi Michael, Thank you so much for taking the time to leave your kind feedback. We are glad to hear that mom is so happy and has been settled so well at Neva Manor. I am pleased to hear that she is properly cared for and that she is always clean and well presented and also that she has such kind...
Hi Michael, Thank you so much for taking the time to leave your kind feedback. We are glad to hear that mom is so happy and has been settled so well at Neva Manor. I am pleased to hear that she is properly cared for and that she is always clean and well presented and also that she has such kind words to say about our team. Thank you for your lovely words about the generosity of the team, their willingness to spend time with the residents and their superb communication. I will pass these on to all the staff. We are very pleased to hear that mom is looking good and is physically healthier than last year. Supporting our residents to maintain their health, wellness and quality of life is central to everything we do. Thank you for acknowledging our dedication to keeping families informed when there are any concerns or events. We believe that open, honest and timely communication in delivering person-centred care and sustaining trusting relationships with relatives is crucial. Thanks again.
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Review from Helen J (Daughter of Resident) published on 17 February 2026 Submitted via Postal Card•
Overall Experience
The staff at Neva have proved to be extremely caring of the people they look after. As mum passed away, staff came in on their days off to say goodbye to her, many were in tears. It was the perfect home for mum, small enough to know everyone and to be known whilst the standard of care was utmost.
The staff at Neva have proved to be extremely caring of the people they look after. As mum passed away, staff came in on their days off to say goodbye to her, many were in tears. It was the perfect home for mum, small enough to know everyone and to be known whilst the standard of care was utmost.
↩Reply from Swapna Chamathakundil, Manager at Neva Manor Care Home
Dear Helen,
I sincerely appreciate you sharing this honest deep review. Your wonderful words have impacted us greatly and we sincerely appreciate you taking the time to write them.
Your mother was a beloved member of our Neva family, and taking care of her was an honour and a privilege. Our...
Dear Helen,
I sincerely appreciate you sharing this honest deep review. Your wonderful words have impacted us greatly and we sincerely appreciate you taking the time to write them.
Your mother was a beloved member of our Neva family, and taking care of her was an honour and a privilege. Our staff and residents have very strong relationships, and your mother was very important to all of us. Ourteam wanted to be there to say goodbye, so it was only natural, and we are so grateful that you recognised that compassion.
We are overjoyed to hear that your mother felt at home at Neva and that you were reassured and comforted by the manner she was treated. Please accept our sincere condolences, and thank you again for trusting us with her care.
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Review from Beverley H (Daughter of Resident) published on 17 February 2026 Submitted via Postal Card•
Overall Experience
My mum came to Neva as an emergency placement chosen by social services and stayed 3 years until she passed away. It turned out to be the perfect place for her. The staff have always been extremely helpful and in her final hours several came to see her on their days off. Their genuine affection and...
My mum came to Neva as an emergency placement chosen by social services and stayed 3 years until she passed away. It turned out to be the perfect place for her. The staff have always been extremely helpful and in her final hours several came to see her on their days off. Their genuine affection and care was truly moving - as if she was their own mum. I highly recommend Neva as a care home.
↩Reply from Swapna Chamathakundil, Manager at Neva Manor Care Home
Dear Beverly,
My sincere gratitude goes out to you for taking the time to provide such a kind and sincerereview. Your words are extremely meaningful to each and every member of our team.
It is a great honour to be able to offer care for your mum, and it brings us great joy to find out that...
Dear Beverly,
My sincere gratitude goes out to you for taking the time to provide such a kind and sincerereview. Your words are extremely meaningful to each and every member of our team.
It is a great honour to be able to offer care for your mum, and it brings us great joy to find out that the care we provide seems like it is providing you with comfort and reassurance. The realisation that our efforts are making a positive difference in the lives of residents and the families of those residents is extremely satisfying and serves as a source of motivation for us to continue providing the best possible level of care.
We would like to express our sincere appreciation for your trust and support.
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Review from J H (Sister-in-law of Resident) published on 13 January 2026 Submitted via Postal Card•
Overall Experience
Very helpful and with all the support provided to my brother-in-law feel I can relax knowing he is very well cared for.
Very helpful and with all the support provided to my brother-in-law feel I can relax knowing he is very well cared for.
↩Reply from Swapna Chamathakundil, Manager at Neva Manor Care Home
Hi JH, I cannot express how grateful I am for your nice words. Your kind words are really appreciated, and we are grateful that you took the time to write yourcomments. Knowing that you are confident and at comfortable with the care and assistance that is being provided to your brother in lawis...
Hi JH, I cannot express how grateful I am for your nice words. Your kind words are really appreciated, and we are grateful that you took the time to write yourcomments. Knowing that you are confident and at comfortable with the care and assistance that is being provided to your brother in lawis something that represents a great deal of importance to our team. Your words of support are quite encouraging and we will make it an effort to communicate your feedback to all of our team members. We are extremely grateful for your support, and each time you come to see us, you alwaysprovide us with a sense of pride and happiness.
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Review from Carolyn W (Daughter of Resident) published on 24 October 2025 Submitted via Postal Card•
Overall Experience
A small, friendly, caring home that are dedicated to caring for the residents. Always happy & welcoming to visitors & very good at communicating with family. We will be forever grateful for the love and care they gave to Mum.
A small, friendly, caring home that are dedicated to caring for the residents. Always happy & welcoming to visitors & very good at communicating with family. We will be forever grateful for the love and care they gave to Mum.
↩Reply from Swapna Chamathakundil, Registered Manager at Neva Manor Care Home
We sincerely appreciate your nice remarks. We are sincerely moved by your words, and it was an honour to look after your mother. It means the world to us to know that she and your family found comfort in our care and communication. Our staff is thankful to have been a part of her life and will always remember her with compassion.
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Review from Wendy G (Daughter of Resident) published on 10 September 2025 Submitted via Website•
Overall Experience
Neva Manor is a wonderful place for my Mum to be. The staff's level of care for her is amazing and they often go above and beyond my expectations. I am kept up to date with all goings on and have regular photos sent to me
which is lovely due to me living a distance away. All the staff are very...
Neva Manor is a wonderful place for my Mum to be. The staff's level of care for her is amazing and they often go above and beyond my expectations. I am kept up to date with all goings on and have regular photos sent to me
which is lovely due to me living a distance away. All the staff are very friendly and nothing is too much trouble (even rummaging in bins to find my Mums mislaid wedding ring, thanks again). I would definitely recommended Neva Manor to anyone wanting a 'home from home' setting when choosing a care home for their loved one.
↩Reply from Swapna Chamathakundil, Manager at Neva Manor Care Home
We cannot express how grateful we are for your nice remarks. We are overjoyed to hear that you and your family have experienced a sense of comfort and contentment as a result of the service that we are providing. Having the knowledge that our efforts are making a difference for the better is...
We cannot express how grateful we are for your nice remarks. We are overjoyed to hear that you and your family have experienced a sense of comfort and contentment as a result of the service that we are providing. Having the knowledge that our efforts are making a difference for the better is something that our entire team values very highly. We consider it a great honour to be able to provide care for your mother, and we will continue to do everything in our power to ensure that her time spending with us is both pleasant and satisfying. We are really grateful for the emotional and physical assistance that you are offering to us. When we have conversations with you, my colleagues and I have the impression that you find us to be extremely valuable individuals. Thank you very much.
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Review from Lynn V (Niece of Resident) published on 11 June 2025 Submitted via Postal Card•
Overall Experience
My neice has lived here for several years she has been very settled and happy having been moved here from a previous home the staff are amazing and I am kept up to date with photos and made aware of relevent information as we live 3 hours away from the home.
My neice has lived here for several years she has been very settled and happy having been moved here from a previous home the staff are amazing and I am kept up to date with photos and made aware of relevent information as we live 3 hours away from the home.
↩Reply from Swapna Chamathakundil, Manager at Neva Manor Care Home
Thank you very much for your warm words. We're thrilled to hear that your cousin is enjoying her time with us. Our team is grateful to know that our care and assistance are making positive difference. Please do not hesitate to contact us if there is anything further we can do to make your cousin feel more at home.
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Review from A S (Son of Resident) published on 10 June 2025 Submitted via Postal Card•
Overall Experience
After a short chat with the owner and manager I felt sure we were in safe hands. Her knowledge and dedication are first class. We can call or message and I always get a swift and cheerful response. A lot of the staff have worked there for years and really do fill me with confidence. Just to...
After a short chat with the owner and manager I felt sure we were in safe hands. Her knowledge and dedication are first class. We can call or message and I always get a swift and cheerful response. A lot of the staff have worked there for years and really do fill me with confidence. Just to reiterate, the owner is on site 5 days per week ensuring standards are always kept high.
↩Reply from Paulina Aleksandrowicz, Care Supervisor at Neva Manor Care Home
Thank you very much for your warm and encouraging feedback. We greatly appreciate you taking the time to share your experience. It's lovely to hear that your interaction with our owner, she is our manager as well provided you confidence and peace of mind; her dedication and hands-on approach are at...
Thank you very much for your warm and encouraging feedback. We greatly appreciate you taking the time to share your experience. It's lovely to hear that your interaction with our owner, she is our manager as well provided you confidence and peace of mind; her dedication and hands-on approach are at the heart of everything we do. We take great satisfaction in having a dedicated team, many of whom have been with us for years, and it's wonderful to know that this consistency helps to foster trust and reassurance. We're particularly pleased that our contact has been responsive and pleasant, since we always want families to feel supported and heard. Your words are very meaningful to all of us, and we will continue to work hard every day to provide the best levels of service.
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Review from M G (Son of Resident) published on 27 March 2025 Submitted via Postal Card•
Overall Experience
Very helpful in all aspects of care. We are very happy with the service and would advise and recommend this care home to anyone who requires this service.
Very helpful in all aspects of care. We are very happy with the service and would advise and recommend this care home to anyone who requires this service.
↩Reply from Swapna Chamathakundil, Provider at Neva Manor Care Home
Thank you so very much truly for taking all of your time for sharing such kind words with us. We are truly delighted indeed to hear that your dad was happy. Also, we are truly delighted to hear that he was well cared for at Neva Manor. Our team works extremely hard definitely to create a supportive...
Thank you so very much truly for taking all of your time for sharing such kind words with us. We are truly delighted indeed to hear that your dad was happy. Also, we are truly delighted to hear that he was well cared for at Neva Manor. Our team works extremely hard definitely to create a supportive as well as a loving environment, and feedback such as yours truly means the world to us. Please know that we always strive to provide the best possible care, along with your encouragement which motivates us to keep improving. If there is absolutely anything further we can do to make our residents' time with us even better, please do not hesitate to let us know.
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Review from A H (Granddaughter of Resident) published on 14 March 2025 Submitted via Postal Card•
Overall Experience
I'm very happy with the care that was given. Staff were helpful and friendly. Always a warm welcome.
I'm very happy with the care that was given. Staff were helpful and friendly. Always a warm welcome.
↩Reply from Swapna Chamathakundil, Provider at Neva Manor Care Home
I would like to thank you on behalf of the whole staff at Neva Manor Care Home for your kind and complimentary comments on the care given to your Grand Father. It gives us great pleasure knowing that you and your Grandfather have had a good experience working with our staff. Knowing that our...
I would like to thank you on behalf of the whole staff at Neva Manor Care Home for your kind and complimentary comments on the care given to your Grand Father. It gives us great pleasure knowing that you and your Grandfather have had a good experience working with our staff. Knowing that our efforts have had an impact is immensely satisfying, and our staff is committed to making sure all of our residentsare comfortable and well. As we continue to deliver compassionate, outstanding care, your words of gratitude greatly inspire our team. Once again, thank you for your support and trust in us.
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Review from K T (Son of Resident) published on 13 March 2025 Submitted via Postal Card•
Overall Experience
Absolutely brilliant in all the care they gave my mother would highly recommend to anyone.
Absolutely brilliant in all the care they gave my mother would highly recommend to anyone.
↩Reply from Swapna Chamathakundil, Provider at Neva Manor Care Home
Weappreciate your wonderful feedback. We're pleased to hear that your mother, loved her stay at our care home. The team here is committed to provide kind and excellent care, making sure that each and every one of our residents feels comfortable, valued, and well-cared for. Your encouraging remarks...
Weappreciate your wonderful feedback. We're pleased to hear that your mother, loved her stay at our care home. The team here is committed to provide kind and excellent care, making sure that each and every one of our residents feels comfortable, valued, and well-cared for. Your encouraging remarks greatly inspire us to keep up our dedication to quality. We value your confidence in us and your support!
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Review from C B (Daughter of Resident) published on 27 August 2024 Submitted via Postal Card•
Overall Experience
I was concerned about my 95-year-old father having to go into a care home after a previous experience with my mum. Dad loved it there. He didn't want to come home. All the staff and management were amazing. It is hard work and they do a great job. All other residents were lovely and happy, their...
I was concerned about my 95-year-old father having to go into a care home after a previous experience with my mum. Dad loved it there. He didn't want to come home. All the staff and management were amazing. It is hard work and they do a great job. All other residents were lovely and happy, their food is excellent and I was welcome there and able to visit most times. I am so grateful my dad's last few days there were happy.
↩Reply from Swapna Chamathakundil, Provider at Neva Manor Care Home
We appreciate the time you spent in sharing your experience with us and the generous comments. We are delighted to know that you had a positive experience during your visit to our Care Home and that our team provided excellent care and attention to your dad. Certainly, we are making every effort...
We appreciate the time you spent in sharing your experience with us and the generous comments. We are delighted to know that you had a positive experience during your visit to our Care Home and that our team provided excellent care and attention to your dad. Certainly, we are making every effort to provide our residents with the utmost level of care. We prioritise our residents' welfare and are pleased to have been able to offer their appropriate level of care.
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Review from Pamela D (Sister of Resident) published on 28 December 2023 Submitted via Postal Card•
Overall Experience
The staff were excellent with the care they gave to my sister and her husband. I couldn't have asked for more. They had to move from here as they needed more care for their health.
The staff were excellent with the care they gave to my sister and her husband. I couldn't have asked for more. They had to move from here as they needed more care for their health.
↩Reply from Brinda Bungaroo, Home Manager at Neva Manor Care Home
The ratings given do not accurately reflect the services we provide. Neva Manor provides an excellent service and we continue to receive positive comments from families, friends and professionals who visits the home.
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Review from Beryl M (Resident / Service User) published on 28 July 2022 Submitted via Postal Card•
Overall Experience
From the first moment here, I felt safe and welcome. The staff are amazing so kind and considerate. I was helpless as a baby but I soon found that with their help I could begin to look after myself. It has been a long time, I have been here for 10 weeks. My diabetic control has been wonderful. I...
From the first moment here, I felt safe and welcome. The staff are amazing so kind and considerate. I was helpless as a baby but I soon found that with their help I could begin to look after myself. It has been a long time, I have been here for 10 weeks. My diabetic control has been wonderful. I have learnt so much about diabetes all because of the careful care they have given me. It has not been a hardship to be here, being well fed and yes, loved. Almost home from home.
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Review from Beverley R (Respite Resident) published on 13 December 2021 Submitted via Postal Card•
Overall Experience
I came to stay at Neva Manor in respite when I was discharged from hospital. I have been well looked after by the carers.
The home is always nice and clean and the food is very good. High recommended.
I came to stay at Neva Manor in respite when I was discharged from hospital. I have been well looked after by the carers.
The home is always nice and clean and the food is very good. High recommended.
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Review from Graham B (Son of Resident) published on 15 August 2021 Submitted via Review Postal Card•
Overall Experience
I am really pleased with the care my parents received at Neva Manor. I live in York, and it is such a relief to know that they are so well cared for in the home. I have regular contact with my parents and the care home. The staff in the home are really friendly and caring, and my parents are really...
I am really pleased with the care my parents received at Neva Manor. I live in York, and it is such a relief to know that they are so well cared for in the home. I have regular contact with my parents and the care home. The staff in the home are really friendly and caring, and my parents are really happy and settled at Neva Manor. I could not be more happy with the care my parents receive. I would happily recommend Neva Manor as a family orientated, friendly and very caring care home.
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Review from Nicky M (Niece of Resident) published on 3 January 2019 Submitted via Review Postal Card•
Overall Experience
Such a friendly care home, from the very first day we stepped over the threshold. The owners are lovely and all the staff are friendly, nothing is too much trouble. Neva Manor has a really nice feel to it. My aunt's room was very nice, bright, comfortable and spacious.
Highly recommend.
Such a friendly care home, from the very first day we stepped over the threshold. The owners are lovely and all the staff are friendly, nothing is too much trouble. Neva Manor has a really nice feel to it. My aunt's room was very nice, bright, comfortable and spacious.
Highly recommend.
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Review from Delia M (Sister of Resident) published on 19 October 2018 Submitted via Review Postal Card•
Overall Experience
My brother has lived at Neva Manor for 5 years and received extremely good care. He had downs syndrome and could not speak. The staff were kind and caring, understanding my brother and meeting all his needs. They were able to communicate with him and knew his likes and dislikes. They took him out...
My brother has lived at Neva Manor for 5 years and received extremely good care. He had downs syndrome and could not speak. The staff were kind and caring, understanding my brother and meeting all his needs. They were able to communicate with him and knew his likes and dislikes. They took him out to the seafront and helped him to enjoy each day and gave him a good quality of life. They respected our wishes and my brothers. Caring for him right up to his death in his own bed in his familiar surroundings.
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Review from J J (Wife of Resident) published on 16 October 2018 Submitted via Review Postal Card•
Overall Experience
I was more than satisfied about my husbands care at Neva Manor and had peace of mind. Will definitely will be going again (room available) for respite care.
I was more than satisfied about my husbands care at Neva Manor and had peace of mind. Will definitely will be going again (room available) for respite care.
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Review from Richard P (Son of Resident) published on 11 September 2018 Submitted via Website•
Overall Experience
It is never an easy decision to move an elderly parent, no longer able to look after themselves, into a care home. Will they accept it? Will they be well cared for? Will they feel disowned by the family? In the case of my mum, all of these concerns were easily overcome by the high standard of care...
It is never an easy decision to move an elderly parent, no longer able to look after themselves, into a care home. Will they accept it? Will they be well cared for? Will they feel disowned by the family? In the case of my mum, all of these concerns were easily overcome by the high standard of care of the Neva Manor staff, and Mum settled in there surprisingly easily.
Caring for sufferers from dementia is obviously a very difficult and demanding job, requiring the right kind of people with plenty of patience and tact. The staff at Neva Manor support not only the resident, but the family too, and have made it clear that, even though Mum has now passed away, we will still always be welcome to visit when we can. We were more than happy to welcome some of the staff who showed the genuineness of their care by making the time to attend Mum's funeral service last week. Neva Manor is not just a "business", it is a care home, and both of those words are very apt.
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Regulatory Rating
Care Quality Commission (CQC) Rating
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
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Frequently Asked Questions about Neva Manor Care Home
What types of Care is Neva Manor Care Home registered for?
Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Eating Disorders are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Neva Manor Care Home have?
There are 12 Single Rooms and 1 Couples/Companion Room.
What are the Facilities & Services at Neva Manor Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Neva Manor Care Home to the centre of Weston-super-Mare?
0.1 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Neva Manor Care Home to verify any information. View our terms and conditions. Neva Manor Care Home has an Enhanced Service -what an Enhanced Service includes.
