Pine Lodge Care Home

I have watched my mum try to settle and enjoy her new surroundings, but unfortunately her dementia really took a hold and Mum became extremely distressed. The staff at Pine Lodge were amazing, managing and comforting Mum throughout several difficult events which were quite distressing. The staff provided our family with updates and relevant information which allowed us to make informed decisions for Mum's welfare when speaking to her G.P. The atmosphere here is extremely positive, caring, interactive and the staff smile and appear happy in thier job role. Great work Pine Lodge, be proud, because you do a tremendous job.

My wife only comes two afternoons a week. When she comes, she enjoys her visit, particularly on Wednesdays when there is dancing involved. Friday afternoon, she does not enjoy as much! As he has no other interests or hobbies.

Dad has been here 3 years now and the staff look him after him so well & are always friendly & caring. They are hard working and always available if there is a problem. Home is clean and gardens well maintained. Nothing is too much trouble for them

Pine Lodge is a very well run and all the staff go above and beyond . The facilities are kept clean and tidy and there are regular activities to Keep My Mum occupied

A very warm and friendly home, and not too big, my father is very well looked after, and all his needs are met. Always made to feel welcome whenever you visit by all members of staff. I am very impressed with the care given.

I wholeheartedly recommend Pine Lodge to anyone looking to place a loved one in care.

It was evident Grandma wasn’t safe living alone anymore. Pine Lodge was a place where Grandma felt safe, cared for, and most importantly she felt at home.

The family are truly grateful for the effort all the staff at Pine Lodge go to, to make Mum's life as enjoyable and secure as it has become for her.

Absolutely superb care of my mother and father. The staff led by the manager are kind, professional, and go above and beyond to make my parents' lives special in the care home. Food and care second to none and one member of staff in particular looks after all the activities so well. I give Pine Lodge ten out of ten and am very happy for people to contact me if they want further information.

Mum came to Pine Lodge earlier this year following a series of falls and could no longer live independently in her flat. We were fortunate to find a space here at short notice and have had no regrets. Mum's care has been excellent, the staff are lovely and very caring and friendly and we have seen mum recover from her illness with the care received.

My mum is very happy at Pine Lodge and loves her room with a view of the garden. The staff are amazing and so caring and friendly not only to mum but to the family as well. When we do have a concern they listen and deal with it appropriately. A really friendly home and I have no doubt that mum is well looked after and cared for.

The care my father receives is always professional and compassionate. He has lived at Pine Lodge for 3 years and is happy and settled there and is very fond of the staff. They have always made me very welcome and take time to explain my dad's care and listen to any concerns I have. I am consulted quickly when emergencies arise and feel I am able to take active decisions with the staff where necessary. I am convinced that the care he has received, particularly through the Covid pandemic, has resulted in him still being with us and am grateful that I can rely on him being in safe hands.

I personally have a very good relationship with the staff they are all extremely kind, caring and compassionate.

Mum always seems happy to be there and she loves her room. Obviously, things have been difficult as she was admitted during lockdown but everyone at the home has been very helpful and accommodating. Unfortunately, mum hasn't shown much interest in the activities provided, despite encouragement, but I think that is down to her rather than whatever is on offer.

The staff are very professional and the level of care is just right for my elderly mother. Staff are genuinely kind and understanding of the needs of my mother.

The care that my grandmother receives is outstanding and I cannot fault them in any way, especially with COVID-19, the staff have been very informative and also very safe. I live away and whenever I’ve contacted the staff for various reasons they have always been very supportive.

Your staff are so dedicated and caring and we thank you all.

I would have no hesitation whatsoever in recommending Pine Lodge to any prospective resident.

The care home was very comfortable and homely and every effort was made to make us feel assured and my father feels at home and cared for in every respect. It was very clean and safe with regular checks carried out by the manager.

A pleasant and well-maintained setting, with friendly staff and nice facilities. There are calm areas and nice gardens, and the home is easy to access and visit.