Pine Lodge Care Home

13 Hazeldene Road, Weston-super-Mare BS23 2XL
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9.4 26 Reviews
  • Pine Lodge Care Home, Weston-super-Mare
Pine Lodge is a small and `family style 'care home renowned for its homely and friendly atmosphere. The home is situated in a quiet area in Weston and has good transport links. To the front of the home is a beautiful rose garden that is enjoyed by residents and staff alike. At the back of the home is a lovely garden area where residents can grow plants, seeds and enjoy some gardening. The home prides itself on providing individual packages of care for respite and permanent residents. Reablement and convalescent care is provided and is complimented by having a small home care service run from the same location. Many of the staff provide care at both Pine Lodge Care Home and in the community thus enabling continuity between carers and clients. Pine Lodge is owned and administered by Mr and Mrs Thrush who both have Registered Nurse backgrounds.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 22 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Day Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • COPD/Pulmonary Disease
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1000 – £1200
  • Self-Funded Residential Dementia Care: £1000 – £1200
  • RESPITE Self-Funded Residential Care: £1000 – £1200
  • RESPITE Self-Funded Residential Dementia Care: £1000 – £1200

These prices are only a guideline, please contact Pine Lodge Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Orchard Care (South West) Ltd

Person in charge

  • Bethany Hughes (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 60+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2006
  • Number of floors: 1

Room Information

  • Single Rooms (20)
  • Couples/Companion Rooms (1)
  • Single Rooms with ensuite Wet Room (1)

Parking

  • On site car park accessible for staff, residents and visitors.

Pine Lodge Care Home Reviews (26)

Total of 26, showing 21-26
9.4

Pine Lodge Care Home has a Review Score of 9.4 (9.398) out of 10, based on 5 reviews in the last 2 years. Over all time Pine Lodge Care Home has 26 reviews.

Overall Experience

  • 18
  • 8
  • 0
  • 0
  • 0

Date Published

26
1
1
5
21

Review from Peter A (Resident) published on 11 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

A care home with a welcome and homely atmosphere. Staff are all caring and receive continued training with a fair level of staffing.


Accommodation is comfortable and the location of the home is good. Generally good views out towards the Mendips.


Nice grounds and a reasonably comfortable outside

seating area provided. Large front garden and a wild but rustic back garden.

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Review from John L (Resident) published on 6 July 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It's ideal. Excellent at Pine Lodge. Staff are excellent very helpful. Food is okay most of the time.

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Review from Peter H (Resident) published on 6 July 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

It's good at Pinelodge. I enjoy living here. Staff are good no problems. Food is good.

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Review from Jane T (Daughter of Resident) published on 4 July 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The home is very good. Staff are kind and patient. The food is very good and plentiful. My mother is very happy here.

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Review from Dorothy M (Resident) published on 27 June 2016
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Pine Lodge is clean and homely. The food is cooked from fresh with a good choice from the menu. The staff are caring and respectful and I feel well looked after and treated with dignity at all times. My room is cleaned regularly.

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Review from Lynda W (Daughter of Resident) published on 19 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We were very pleased with the caring approach of the staff towards my mother. They did all they could to make her last few months comfortable and happy.

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Current Review Score: 9.4 (9.398)

Overview of Review Score

The Review Score of 9.4 (9.398) out of 10 for Pine Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 5 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.898 for Pine Lodge Care Home is calculated as follows: ( (53 Excellents x 5) + (6 Goods x 4) ) ÷ 59 Ratings = 4.898

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.5 Points relating to the number of positive Reviews for Pine Lodge Care Home is based on 5 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 = 3.5

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 22 registered maximum number of service users is 4.4, which has been reached with 5 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 Apr 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (0)

Meet the Team (1)

Katie

Katie Squires

Job Title: Manager

Joined: 2011

Katie has been with Pine Lodge for 10 years and has a huge amount of knowledge regarding the home and residents.


Katie has her NVQ 5 in Leadership and Management. Katie is up to date in all mandatory training such as First Aid and Manual Handling.


Katie has worked her way up and has been a registered manager at both of our care homes.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Pine Lodge Care Home to verify any information. View our terms and conditions. Pine Lodge Care Home has an Enhanced Service - more info.