Somerset House

157 High Street, Yatton, Bristol BS49 4DB
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9.3 26 Reviews
  • Somerset House, Bristol
Somerset House is a Grade II listed Georgian Farm House set in pretty walled gardens.

The aim is to enable older people to lead complete and fulfilling lives, by assisting with everyday challenges whilst giving as much independence as possible and maintaining dignity in old age. Everything is done towards developing the very best support and environment for residents.

As a small care home, Somerset House is able to retain its intimate homely feel with cosy lounges, and attentive staff who are really able to deal with the needs of individual residents.

The home has a delightful bright garden room overlooking the home's courtyard garden with raised beds and seating areas.

There is never a dull moment at Somerset House as they provide a varied and extensive activities programme run by the full-time activities coordinator.
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Care Provided by Somerset House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 25 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £900 – £1475
  • Self-Funded Residential Dementia Care: £900 – £1475
  • RESPITE Self-Funded Residential Care: £900 – £1475
  • RESPITE Self-Funded Residential Dementia Care: £900 – £1475

Prices quoted are for guidance only, and are reviewed annually. All prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for full details of our terms and conditions.

These prices are only a guideline, please contact Somerset House to find out the exact price for your requirements.

Contact Somerset House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Somerset House to confirm what's included and get a personalised quote:

Good to Know

Owner

  • Kingfisher Healthcare Ltd
  • Privately Owned

Person in Charge

  • Hollie Charvetto (Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2023
  • Number of floors: 2

Room Information

  • Single Rooms (25)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (8)

Visiting

  • Please contact them to make arrangements to visit.

Parking

  • Onsite parking available

Somerset House Reviews (26)

9.3

Somerset House has a Review Score of 9.3 (9.250) out of 10, based on 5 reviews in the last 2 years.
Over all time Somerset House has 26 reviews.

Overall Experience
  • 17
  • 9
  • 0
  • 0
  • 0
Date Published
  • 26
  • 3
  • 3
  • 5
  • 21
Reviewer Connection to Somerset House
  • 7
  • 4
  • 4
  • 4
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 26, showing 21-26
Review from Chris B (Son of Resident) published on 13 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We could not be more satisfied with all aspects of Mum's care at Somerset House. It's an outstanding home.
Reply from Giles Livingstone, Owner at Somerset HouseThank you so much for your very positive review. The staff are greatly encouraged to hear when they are doing well. With best wishes.
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Review from Lesley H (Daughter of Resident) published on 30 April 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident of Somerset House for almost 3 years. Since the moment I walked into the home to look round, I knew it was the right place for my mother. Even when I made my first call I was told to pop in whenever it was convenient for me and I would be shown around. This I did, and my
mother was a resident there 2 weeks later. From Day 1 she has been looked after in a totally exemplary way with extreme care and kindness despite her gradual decline in mental powers over the last few years. She is now 95 years old and totally bed-ridden, but she continues to be looked after by all the staff in a way that I can't praise highly enough, and I trust them all implicitly. I have visited many care and residential homes over the years, and I can quite honestly say that Somerset House stands out head and shoulders above all of them. The residents are treated with total respect and there is a fantastic range of activities organised for them. My mum couldn't be in a better place.
Reply from Giles Livingstone, Owner at Somerset HouseThank you so much for your kind review. I will ensure all the staff are aware of your comments as without them we could not function. We always strive to do the best for all residents and it is so positive to hear good feedback.
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Review from Darrel W (Resident) published on 28 March 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Being a resident of 8 1/2 years found the attention, food and care consistent.
Reply from Giles Livingstone, Owner at Somerset HouseThank you for the kind review, from one of our longstanding residents. We continue to strive to provide good quality care, accommodation and value, and your comments are important feedback on how we are doing and the need to constantly improve.
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Review from S M (Resident) assisted by family/friend published on 17 July 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I moved here in October 2015. Since then, I have settled in and have no complaints. the home is clean and warm. Food is good.
Most afternoons (and some mornings) there are various activities to cater for all the interests.
Staff are on hand and respect your privacy. There have been recent building
improvements (new rooms and bedrooms) and other rooms being improved (decorating) on an ongoing basis.
Due to numbers of residents, it provides a more homely feel.
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Review from R P (Granddaughter of Resident) published on 23 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
See below tick boxes all excellent. However, improvements could be:
Food - More choice and more fresh produce.
Safety - All very safe, just a point to watch anything that could cause someone to fall over i.e frames left by other residents to be put away.
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Review from R S (Friend of Resident) published on 20 March 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I went into Somerset House after a week in hospital. The members of staff were very kind and considerate. The house was warm, I had a very comfortable en-suite room and the meals are excellent. I enjoyed The Flexisize seated exercises in the mornings and the activities in the afternoon, craft, music,
games etc. I felt a lot of thought had been put into providing variety. I also appreciated the communion service on a Wednesday afternoon. Entertainment and party were provided on several evenings around Christmas time. Visitors were always welcome, including dogs and everyone was allowed to do their own thing within reason. I would be more than happy to go in again if the situation arose in the future, and would recommend it to anyone needing one.
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Current Review Score: 9.3 (9.250)

Overview of Review Score

The Review Score of 9.3 (9.250) out of 10 for Somerset House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 5 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.5 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.750 for Somerset House is calculated as follows: ( (46 Excellents x 5) + (13 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 60 Ratings = 4.75
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.5 Points relating to the number of positive Reviews for Somerset House is based on 5 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 = 3.5
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 25 registered maximum number of service users is 5, which has been reached with 5 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 Feb 2020

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (4)

Hollie

Hollie Charvetto

Job Title: Manager Joined: 2025

Joining Somerset House in August 2025, Hollie is now Registered Home Manager for Somerset House. Starting as a young carer for her family, Hollie developed a deep passion and care for others from a young age. Hollie has been in the care sector since 2005 and qualified as a Learning Disability Nurse in 2013. She has a thirst for knowledge, enjoys personal development and training and has a passion for training and upskilling others. Hollie has a wealth of experience in both Nursing and Residential Care across a wide range of environments, including day care, home care, hospital care, prison liaison nursing and even a nursing secondment in Croatia, teaching and developing their nursing practice. She has a strong commitment to clinical excellence and creating person-centred care in a homely environment to create a meaningful life for those living here. Hollie believes that the key to a meaningful life is keeping the residents at the heart of everything we do.


In her spare time, Hollie loves spending time with her family and pets, travelling or heading off on an adventure, especially when it involves nature and (most importantly) animals! Hollie finds peace in going for a scenic drive or attending music gigs/festivals - soaking up good music and good company!

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Giles Livingstone

Job Title: Owner Joined: 2011

Giles has owned Somerset House since May 2011. A chartered surveyor by profession, he has been working with care businesses for many years and has owned and run several other small care homes in the past. Like Hollie, the manager, Giles believes that the secret to running a successful care home is to ensure that the well-being of the people who make it their home is always a priority.

Christy

Christy Manuel

Job Title: Deputy Manager Joined: 2025

Christy recently joined the team at Somerset House in August 2025, bringing a wealth of knowledge and experience in Residential Care. Christy, also known as Chris, has a wide range of experience prior to Somerset House, including agency, residential and nursing care. He has quickly built a strong rapport with staff, residents, their relatives and their loved ones.


Chris has great clinical experience and is bringing a new lease of life to Somerset House, introducing technology to enhance day-to-day routines. Chris can often be found dancing with residents, bringing humour and entertainment to the home, creating smiles all round!


In his spare time, Chris enjoys travelling and sightseeing with his family, reading science books or catching a movie on the big screen. Chris has a deep interest in space, watching the stars and finding spectacular stary views.

Cheryl

Cheryl Walker

Job Title: Deputy Manager Joined: 2021

Cheryl has worked at Somerset House for around 5 years now, developing a deep knowledge of the home and a strong rapport with residents, relatives and staff. She has been in the care sector for an impressive 42 years! Cheryl has a wealth of knowledge and experience in residential care, including home care, residential care, and nursing care, before joining the team.


Cheryl is a strong leader in promoting independence and person-centred care and loves creating memorable moments for the residents to enjoy! She has a personal connection to Somerset House as her mum lives here in the home, which supports her deep passion for creating a home from home. Cheryl places the residents at the heart of everyday.


In her spare time, Cheryl is a mother and a grandmother with a big family. She enjoys visiting her family in Australia, walking her dog and spending time with her grandchildren!

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