Stuart House

21/23 Clevedon Road, Weston-super-Mare BS23 1DA
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9.7 36 Reviews
  • Stuart House, Weston-super-Mare
Stuart House in Weston Super Mare offers excellent support for people needing residential care.

Trained caring staff treat residents with dignity and respect while providing high quality care.

There are a wide variety of social activities for residents to enjoy that suit their interests.

Nutritious meals are provided that cater to special dietary requirements.
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Care Provided by Stuart House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 21 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Dementia Care: from £1000

We accept local authority rate. However, all rates are subject to individual care needs following a personal assessment.

These prices are only a guideline, please contact Stuart House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Debbie Brazier (Manager)

Local Authority / Social Services

Admission Criteria

  • 50 Years & over
  • Ages 50+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (21)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (1)

Visiting

  • Welcome visitors to the home. Stuart House has no set visiting times. However this may be subject to change if infection control measures need to be enhanced.
    The home also invite and welcome visitors to share meal times with them.

Parking

  • Car park to the rear of the property

Stuart House Reviews (36)

9.7

Stuart House has a Review Score of 9.7 (9.721) out of 10, based on 24 reviews in the last 2 years.
Over all time Stuart House has 36 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Stuart House
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Total of 36, showing 1-20
Review from Avis R (Sister of Resident) published on 21 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister, who is 89 years of age, is living some of her best years at Stuart House. She told me today (and many times previously) that they supply lovely meals and also treats. My experience of staff is that they are exceptional in their compassion and understanding, and nothing is too much for all.
Reply from Debbie Brazier, Registered manager at Stuart House

Thank you for taking the time to write such a lovely review

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Review from S N (Daughter of Resident) published on 16 October 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very welcoming, homely, staff are nice. I feel this is very good at keeping patients safe and needed, which is good. The food is nice.
Reply from Debbie Brazier, Registered manager at Stuart House

Thank you for taking the time to give such a lovely review

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Review from M C (Resident) published on 6 October 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Good everyone friendly.
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Review from J W (Son of Resident) published on 3 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Staff are friendly and caring, my mother can be very difficult but they cope with her very well.
The place is clean and comfortable with a good private area to sit and talk .
Contact with me is good if they need anything or there is a problem.
I recommend Stuart House and the staff there.
Reply from Debbie Brazier, Registered manager at Stuart House

Thank you for taking the time to write us such a lovely review

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Review from Sandra L (Granddaughter of Resident) published on 3 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandmother is always well presented, happy and settled. I am always kept informed about her health and wellbeing. The carers are always welcoming and friendly. The care is outstanding and my grandmother enjoys doing the activities and going out.
My grandmother has advanced dementia but I think
she feels safe and happy.
Reply from Debbie Brazier, Registered manager at Stuart House

Thank you for taking the time to write such a lovely review

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Review from Ian P (Husband of Resident) published on 1 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife has been resident at Stuart House for just over six and a half years. I visit her every day so I have a good knowledge of the the home. Being very frail and immobile my wife requires extra attention and this is provided by an excellent team of dedicated carers.
While my wife is not able to
participate in the various activities provided, I am aware that what is on offer is absolutely first class. Singing, Dancing, Dressing up, Going out on Trips, and a host of other activities all go to make life for the residents as enjoyable as possible.
The Food consists of a good variety of dishes and is well cooked. Tea times could perhaps be improved upon.
The Manager is very approachable and always finds time to chat if the need arises.
Overall having a long association with Stuart House I would have no hesitation in recommending it to others.
Reply from Debbie Brazier, Registered manager at Stuart House

Thank you for taking the time to write such a lovely review.

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Review from H A (Friend of Resident) published on 24 September 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I visited a friend of mine at Stuart House, I was greeted by friendly staff who went out of their way to make me feel welcome. I was offered a hot drink and biscuits on arrival. The home is clean and tidy with traditional decor which my friend prefers. There is lots on offer activity-wise with day trips,
themed days and chair exercise. My friend is very happy here and it'd lovely to see.
Reply from Debbie Busby, Manager at Stuart House

Thank you so much for taking the time to submit a lovely review for us.

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Review from D R (Friend of Resident) published on 16 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have always found the home to be welcoming. Staff are friendly + go above and beyond to make me feel welcome. Cups of tea + biscuits. My friend says he likes it there + it feels like home. He says there is lots to do.
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Review from I F (Friend of Resident) published on 1 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot speak highly enough of the care and compassion shown at Stuart House. My dear friend is a resident here and it has brought me such peace of mind knowing they are in such attentive and empathetic hands. The staff go above and beyond not only to meet physical care needs but to truly connect on
a human level with kindness, patience and genuine warmth. It's clear that this isn't just a job. Well done, great team.
Reply from Debbie Busby, manager at Stuart House

Thank you for taking the time to complete our reveiw. We are glad your experinace has been good with us at Stuart House and that you are happy with the care your freind receives, your positive review for our home and team means a lot.

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Review from R M (Resident) published on 14 April 2025 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Good, fine.
Reply from Pip Harris, Marketing Manager at Stuart House

Thank you for taking the time to share your thoughts. We're glad to hear that your experience at Stuart House has been good, although we'd love the opportunity to understand how we can make it even better for you. Your comfort and happiness mean a great deal to us, and we're always looking for ways to improve. If there's anything specific we could do to enhance your experience, please don't hesitate to let us know. I know that the Home Manager, Debbie, and the rest of the Stuart House team are more than happy to listen and are eager to meet your needs. Kind regards, Pip

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Review from C P (Niece of Resident) published on 9 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff went out of their way to help us get our aunt ready to go out to a family gathering - thank you so much.
I can't rate Stuart House highly enough - the staff are always so welcoming and caring. All of the staff know the residents really well and are always interacting with them when I visit.
The activities for residents are excellent - well organised, fun and stimulating.
Reply from Pip Harris, Marketing Manager at Stuart House

Thank you so much for your kind words and for taking the time to leave such a thoughtful review. It's lovely to hear that our team at Stuart House has made such a positive difference for your family. It is wonderful to hear that you've found Stuart House to be welcoming and caring. The home has a lovely family feel and our dedicated staff take great pride in getting to know each resident personally. They also work hard to create a welcoming and engaging environment through daily interactions and tailored activities. It is great to hear that you've found these to be fun and stimulating. I'll be sure to pass your lovely feedback on to the Home Manager and the rest of the team - I know they will be deeply touched and encouraged by your words. Kind regards, Pip

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Review from Louise G (Daughter of Resident) published on 9 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad is a resident at Stuart House. It was a difficult decision for the family to place dad into a home, however we could no longer look after him at home , he needed 24/7 care. Dad has been a resident at Stuart House for 3 months now- in a short time all the carers has got to know dad personality,
offering support/ patience & understanding of his needs. Dad is settled within his environment and the staff are always friendly & informative of dads well being. The home offers in -house entertainment aswell as trips out for residents . It gives myself & my family peace of mind without a doubt how well dad is , he's safe & cared for. Thank you to all the carers/ staff you are all Amazing !
Reply from Pip Harris, Marketing Manager at Stuart House

Thank you so much for your kind and heartfelt review. We truly appreciate you taking the time to share your experience.We understand how difficult it can be to make the decision to move a loved one into care, and we're honoured that you chose Stuart House for your dad. It's wonderful to hear that he has settled in well and that our team has been able to support him with the care, patience, and understanding he deserves. Our staff work hard to create a warm and welcoming environment where every resident feels valued, so your comments really do mean a great deal. We're also delighted that the organised activities and trips have brought joy and enrichment.Knowing that we've been able to give you and your family peace of mind is incredibly rewarding. We'll make sure to pass on your lovely words to all our carers and staff - they'll be so pleased to hear them. Thank you once again for your thoughtful feedback. Kind regards, Pip

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Review from L K (Daughter of Resident) published on 9 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the moment my sister and I were greeted by a particular staff member we have felt that the staff couldn't do enough for our mother. The home is always calm and happy. The activities lady is amazing, the manager knows everything that is going on. All the care staff are helpful, tender with the
residents and have time for everyone. Our mother's bedroom is bright and well decorated and furnished, it feels like a home from home. The best care we could have hoped for. Thank you all at Stuart House.
Reply from Pip Harris, Marketing Manager at Stuart House

Thank you so much for taking the time to write this lovely review of our Stuart House Care Home. We're truly delighted to hear about your positive experience and the care your mother is receiving. It is lovely to read that your family have felt welcomed and comforted by our staff. We're especially pleased that you've found the atmosphere to be calm and happy - that's exactly what the team aim for. I will pass on your lovely comments about our activities coordinator, manager and care staff. They'll be so pleased to know they've made such a meaningful difference.Thank you again for your kind words. Kind regards, Pip

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Review from I H (Daughter of Resident) published on 9 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot praise the staff at Stuart House more highly. The care they give my mother is first class - they work incredibly hard to make her comfortable and happy. During my visits, they are welcoming and could not be more helpful and caring.


The home is clean, tidy and is always looking homely. Effort

is always made by the staff to decorate at festive times and is jolly.


I am so pleased by mother is in Stuart House rather than anywhere else.

Reply from Pip Harris, Marketing Manager at Stuart House

Thank you for your kind and thoughtful words. We're delighted to hear how happy you are with the care your mother is receiving at our Stuart House Care Home. Your praise for our team means a great deal, they work incredibly hard to ensure all residents feel comfortable, safe and valued, so it's wonderful to know their efforts have made such a positive impression. We're also pleased that you feel welcomed during your visits - that sense of openness and warmth is something the team take great pride in. We're glad to hear that you enjoy the atmosphere of the home including the team's festive decorations. Thank you once again for your lovely feedback, I will pass it on to the team at Stuart House who will be really pleased to read your kind words. Kind regards, Pip

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Review from Graham W (Regular Volunteer) published on 24 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I visit on a regular basis with my therapy dog. Whenever we visit I always find Stuart House has a lovely homely feel about it with all of the staff demonstrating a really nice caring attitude towards all of the residents.
Reply from Pip Harris, Marketing Manager at Stuart House

Thank you so much for your lovely review of Stuart House Care Home. We are delighted to hear that you enjoy visiting with your therapy dog, Pepper. I've experienced firsthand how much joy your visits bring to both residents and staff. It's wonderful that you've found a warm, homely environment where residents feel comfortable and well cared for, and we truly appreciate you noticing the dedication and kindness of our staff.Thank you for the time and care you and Pepper give to Stuart House-it is deeply appreciated. Kind regards, Pip

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Review from Malcolm B (Son of Resident) published on 12 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot express how happy we are with the care being given to my mother. The carers at Stuart House go above and beyond to look after Mum and all the other residents and she is blissfully happy there and looked after 110%.
Reply from Pip Harris, Marketing Manager at Stuart House

Thank you so much for your wonderful review! It is lovely to hear how happy your Mother is at Stuart House. Our team is dedicated to providing the highest level of care, and it means the world to us to know that their efforts are making such a positive difference. I will share your lovely review with the Home Manager and staff team at Stuart House - I am sure they'll be delighted to read your kind words. Thank you again, Pip

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Review from Bev P (Stepdaughter of Resident) published on 12 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The carers are very good always polite and keep us informed of his health and wellbeing and any activities he takes part in.
He is obviously being fed well as he has put on weight which is great to see.
Reply from Pip Harris, Marketing Manager at Stuart House

Thank you for taking the time to write a review about our Stuart House Care Home. We are delighted to hear that you're happy with the care your loved one is receiving. Our team is dedicated to providing compassionate support while keeping families up-to-date, so it's wonderful to know that you feel well-informed about his care. It's also great to hear that he is enjoying his meals and maintaining good health. I will pass your kind words on to the team at Stuart House. I am sure they'll be pleased to read your lovely review. Kind regards, Pip

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Review from Kate B (Daughter of Resident) published on 5 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The most caring, warm and engaging staff look after my mum as if she were their mum. I could not ask for more. I would recommend highly to anyone. Super activities and trips out that mum really enjoys.
Home from home 10/10 from me.
Reply from Pip Harris, Marketing Manager at Stuart House

Thank you so much for your kind words and for taking the time to share your experience. It's lovely to hear that your Mum feels at home at Stuart House and that our team's care and dedication have made such a meaningful impact. We're also delighted to know she enjoys the activities and outings. Our activities staff put a great deal of thought into planning engaging experiences, so it's wonderful to hear they are being appreciated. I'll be sure to share your lovely feedback with the team, they will be thrilled to read it. Your kind words mean so much. Thank you again for your thoughtful review. Kind regards.

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Review from Carol A (Daughter of Resident) published on 2 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
What a wonderful caring home. The staff are absolutely wonderful, they give over 100% to the residents. It's very well run, lots for them to do. Went to the garden party and the food was wonderful, so well run. The staff couldn't do enough for residents, such a lovely afternoon seeing everyone enjoying
themselves. Lovely young girl singing, mum really enjoyed it. It's spotlessly clean, rooms are lovely, bright and airy. The food is wonderful, all looks absolutely delicious. Visitors made very welcome, always offered tea and biscuits. It's very lovely to know Mum is being looked after so well—100%.
Reply from Pip Harris, Marketing Manager at Stuart House

Thank you so much for writing this glowing review of our Stuart House Care Home. You've covered in lots of detail why this home is so special, thank you for taking the time to do this and for being so kind with your words. It is so lovely to know that you always feel welcomed by the staff at Stuart House and that you are happy that your Mum has made it her home. I will pass your lovely review on to the Care Home Manager and staff team who will be delighted to read it. Many thanks.

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Review from Graham S (Regular Volunteer) published on 21 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I love to visit as people are so lovely and friendly.
The residents are always happy and smiling when I visit and it is nice to see.
Warm and welcoming here.
Reply from Pip Harris, Marketing Manager at Stuart House

Thank you so much for taking the time to write this lovely review and for giving up your time to volunteer at Stuart House. It's wonderful to hear that you enjoy visiting due to the warm atmosphere of the home. I will pass your review on to the Care Home Manager who will be very touched to read your kind words.

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Current Review Score: 9.7 (9.721)

Overview of Review Score

The Review Score of 9.7 (9.721) out of 10 for Stuart House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 24 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.721 for Stuart House is calculated as follows: ( (219 Excellents x 5) + (44 Goods x 4) + (17 Satisfactorys x 3) ) ÷ 280 Ratings = 4.721
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Stuart House is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 21 registered maximum number of service users is 4.2, which has been reached with 23 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 7 Sep 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (1)

Debbie

Debbie Brazier

Job Title: Care Home Manager Joined: 2005

Debbie joined Notaro Care Homes as a senior carer in 2005 and quickly became deputy manager soon after. In 2006 she was recruited as registered manager for the home and continues to work there today. Debbie realised early on in her career that she loved working with people with mental health issues and her determination and drive has led her to become a very successful respected manager, enabling individuals living with dementia.


Debbie has gathered a plethora of qualifications pertaining to her role, including the registered manager’s leadership and management qualification.


Outside of work she enjoys spending time with her family and friends and running around after her granddaughter.


Please feel free to contact Debbie

Frequently Asked Questions about Stuart House

What types of Care is Stuart House registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Stuart House have?

There are 21 Single Rooms.

What are the Facilities & Services at Stuart House?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Stuart House to the centre of Weston-super-Mare?

0.3 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Stuart House to verify any information. View our terms and conditions. Stuart House has an Enhanced Service - more info.