Stuart House, Weston-super-Mare, North Somerset
Stuart House, Weston-super-Mare, North Somerset
Stuart House, Weston-super-Mare, North Somerset

Stuart House is located within a two minute walk of Weston-super-Mare's famous seafront in a quiet residential area.

The home is registered to provide residential care for older people with dementia which can include advanced Korsakoff's syndrome (a form of alcohol related brain damage), 24 hour care is provided by the care team.

The familiar features and homely style of the home enhances the quality of life of residents living with dementia.

The home provides a progressive programme for people living with dementia in a safe environment. Care workers support the existing capabilities of people with dementia by firmly placing the person before the illness to reaffirm their dignity and self-esteem.

Meaningful activities are important for people living with dementia and activities are built into all areas of life in the home. Life history and reminiscence work help to stimulate residents, so improving their self-esteem and sense of well-being.

Group: Notaro Homes Ltd

Person in charge: Debbie Brazier (Manager)

Local Authority / Social Services: North Somerset District Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 21 Service Users

Registered Care Categories*: Dementia • Mental Health Condition • No Medical Intervention • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Alcohol Dependence (past or present) • Alzheimer's • Challenging Behaviour

Admission Information: 50 Years & over. Ages 50+.

Languages Spoken by Staff (other than English): Lithuanian, Polish, Romanian, Slovak

Single Rooms: 21

Rooms with ensuite WC: 5

Weekly Charges Guide: Personal Care Single £482 – £600 (These prices are only a guideline, please contact Stuart House to find out the exact price for your requirements.)

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Physiotherapy • Independent Living Training • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Stuart House: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

8.2 Stuart House has a Review Score of 8.2 (8.205)

The Review Score of 8.2 (maximum of 10) for Stuart House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 4 Reviews over all time. This Average Rating is also the rating value for Stuart House in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.7 out of 5 from 2 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.479 for Stuart House is calculated as follows: ( (29 Excellents x 5) + (14 Goods x 4) + (4 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 48 Ratings = 4.479

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.726 Points relating to the number of positive Reviews for Stuart House is based on 2 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 = 3.25

    2. Target of 4.2 positive Reviews (21 registered maximum number of service users ÷ 5). 2 Reviews ÷ 4.2 Target = 0.476

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    3
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Stuart House?

  • Extremely LIKELY
    3
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Stuart House

  • Daughter of Resident/Service User
    2
  • Husband of Resident/Service User
    1
  • Wife of Resident/Service User
    1

The residents are well-cared for. Pleasant personal and communal rooms, plenty for them to do if they wish.
Food good and varied. (I have lunch there when I visit)
Staff very friendly and helpful.
Day trips out from time to time.

How likely would you be to recommend Stuart House? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Sharon Warren, Public Relations Manager at Stuart House responded to this review on 17 Aug 2017:

Thank you for taking the time to write a review of Stuart House. I will be sure to share this with the hardworking staff within the home.

My parents moved to Stuart House just over 2 years ago. My Dad lived there until he passed away at Stuart House a year ago. Both parents have/had Alzheimer's. I live in Australia and talk to my Mum either on the phone in her room or on her mobile every day. I have also visited Stuart House at the time of my Dad's funeral, which was attended by many Stuart House staff. My parents had avoided moving into residential care for a long time and when they finally made the decision to move, it was amazing how quickly they settled in and how happy they both are/were there. Stuart House may not be a purpose built new building however the attitude of staff and management makes it the place it is. My Mum remains independent when and where she is able and receives support when needed. The management are always quick and personable in their responses and know/knew my parents extremely well. I would and do recommend Stuart House whenever asked.

How likely would you be to recommend Stuart House? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Stuart House is a genuinely warm and caring home where people with differing experiences of dementia receive holistic care and support. Mum and Dad moved in together after it became impossible for them to be safe and well in their own home. We received excellent support from the Manager from the first point of contact and this has been the case time and time again. From the beginning, the staff really took the time to get to know Mum and Dad, their needs and their quirks and the inevitable ups and downs of life with dementia are responded to with patience, humour, creativity and compassion. Dad recently passed away at Stuart House and I am extremely grateful that his needs were so carefully considered and that Mum can now share her loss with those around her. I have been very touched by this and feel very fortunate that we found a home where such a breadth of support is available.

How likely would you be to recommend Stuart House? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Reasonably good except bedroom very small. Staff very good, place is kept clean, not enough musical activities.

How likely would you be to recommend Stuart House? Likely

Average Rating: 

 3.6 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Satisfactory

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Satisfactory

Safety / Security: Excellent

Rooms: Poor

Value for Money: Good

Submit a Review for Stuart House

    • We welcome residents/service users and their family/friends to submit reviews to carehome.co.uk

    • This is not a formal complaint procedure or to be used for allegations of negligence, abuse or criminal activity. If you wish to make a complaint or have a serious allegation of negligence, please refer to the procedures on our complaints page.

Your Personal Details

Your personal details below may be used by us or passed on to the organisation you are reviewing in order to contact you for the purpose of verifying/responding to your review. They will not be passed on to any other third parties and will not be published on our website. Please enter your own personal email address (the email of the care provider will not be accepted). Reviews cannot be submitted anonymously.

Your Review & Rating

This information will be published on the website.


(Please edit if you wish, but it is now our policy not to publish the surname of the reviewer)

(Please note we only accept reviews from the connections displayed in the drop down. We do NOT accept reviews from staff or people with a professional connection with the care home/service)

Extremely UNLIKELY

Unlikely

Neither Unlikely or Likely

Likely

Extremely LIKELY

Don't know

Please avoid using names and enter a minimum of 100 and maximum of 1,000 characters - Currently 0 characters.
Reviews must comply with our Review Policy Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

Please complete each of the following options

I certify this is my genuine opinion and in submitting it I agree to the terms and conditions on carehome.co.uk/terms.
Please note we have zero tolerance for fraudulent reviews, for more info please refer to the Fraudulent Reviews section in our Review Policy

Awards / Recognitions

There are currently no awards/recognitions posted yet for Stuart House

Job Vacancies

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Stuart House