Faith House

Station Road, Severn Beach, Bristol BS35 4PL
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9.0 2 Reviews
  • Faith House, Bristol

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 10 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Day Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • COPD/Pulmonary Disease
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1032 – £1032
  • Self-Funded Residential Dementia Care: £1032 – £1320
  • RESPITE Self-Funded Residential Care: £1032 – £1032
  • RESPITE Self-Funded Residential Dementia Care: £1032 – £1320

Additional Charges: Outings longer than 3 hours, Hairdressing

These prices are only a guideline, please contact Faith House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Garton Care Ltd

Person in charge

  • Jenny Humphries (Manager)

Local Authority / Social Services

Admission Criteria

  • Over 65 only - Some Dementia
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2011
  • Number of floors: 2

Room Information

  • Single Rooms (10)
  • Couples/Companion Rooms (0)
  • Single Rooms with ensuite Wet Room (4)

Visiting

  • Visiting any time, although meal times staff will not be available to spend much time with visitors.

Parking

  • Some parking on site, also road side parking usually available.

9.0

Faith House has a Review Score of 9.0 (9.042) out of 10, based on 2 reviews in the last 2 years. Over all time Faith House has 2 reviews.

Overall Experience

  • 2
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Date Published

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Overall Experience  Overall Experience 5.0 out of 5

Faith House takes caring to a new level. I do not say this lightly. I have been receiving care since my accident a year ago, so I have experienced care in many different settings. From the first introductory phone call with the manager to the visit this morning when I was washed, dressed and had my
breakfast prepared by my carer, every point of contact with Faith House has been joyous. In every interaction, without exception, I have been treated with respect, dignity and compassion. They focus on my well-being and happiness and I feel valued. In fact, they make me feel like a priority. They go out of their way to accommodate my changing needs and wishes. I have been assigned my own carer, ID and every day he goes above and beyond to make sure that my health needs are fully met, and he makes me feel positive, happy and valued. ID makes sure that I feel better about myself at the end of each visit than I did at the start. If there is an award for best Carer, then ID should win it.

Reply from Ayo Ajijedidun, Manager at Faith House

Thank you so much for taking the time to share your wonderful feedback. We are truly grateful to hear about your positive experiences with Faith House and with ID. It is always our aim to ensure every person we care for feels respected, supported, and valued at every point of contact.Your kind words about our team's dedication and compassion mean so much to us, and it is particularly rewarding to hear how ID's care has made a difference to your daily life and well-being. We will be sure to pass on your praise to him. We are sure he will be pleased to know the positive impact he is having.We are committed to providing care that is tailored to each individual's needs and wishes, and it is wonderful to hear that you feel listened to and prioritised. Thank you again for sharing your experience. It is our absolute privilege to support you on your journey, and we remain committed to continuing to provide the highest standard of care.

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Overall Experience  Overall Experience 5.0 out of 5

Mum has now been in Faith House for over a year due to her dementia condition. From the initial contact to her moving in was a very smooth process and her transition into the home was a welcome relief to the family. She has a lovely, light spacious upstairs room with her own bathroom. The management
and staff have been very friendly, caring and loving, with a very lovely manner towards mum. Their hospitality on every visit is a pleasure, we're always offered a hot drink! The home is run with impeccable professionalism and dedication and there is always excellent communication with the family. Once a quarter a 'Family Meeting' is held, this is an informal communication and feedback session (including refreshments) hosted by the management and owners for resident's families. Finally, Faith House has a family feel to it and staff who always go above and beyond to meet the needs of the residents.

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Current Review Score: 9.0 (9.042)

Overview of Review Score

The Review Score of 9.0 (9.042) out of 10 for Faith House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.1 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.917 for Faith House is calculated as follows: ( (22 Excellents x 5) + (2 Goods x 4) ) ÷ 24 Ratings = 4.917

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.125 Points relating to the number of positive Reviews for Faith House is based on 2 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 = 3.125

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 10 registered maximum number of service users is 2, which has been reached with 2 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 Jan 2025

Overall
Requires improvement

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Requires improvement
  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (0)

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Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about Faith House

What types of Care is Faith House registered for?

Older Person Care, Dementia & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Faith House have?

There are 10 Single Rooms.

What are the Facilities & Services at Faith House?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Faith House to the centre of Bristol?

8.0 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Faith House to verify any information. View our terms and conditions. Faith House has an Basic Service - more info.