Lovell Place Care Home

Sparrowbill Way, Patchway, Bristol BS34 5AU
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9.8 46 Reviews
  • Lovell Place Care Home, Bristol
Lovell Place Care Home is a state-of-the-art, purpose-built care home in Charlton Hayes, north of Bristol.

Within this luxury care home you will find all of the features and facilities you'd expect to find in a Hamberley Care Home, with an award-winning model of care.

Within Lovell Place you will find spacious en-suite bedrooms, as well as a number of suites available for residents who'd like a bit more private space. Each suite includes a high spec kitchenette, lounge diner and private patio.

Residents can also socialise in a number of communal areas, including a choice of lounges and dining rooms, and enjoy the facilities this home has to offer, such as the wellbeing and beauty salon, café, deluxe cinema and activity lounge, as well as the spacious balconies and beautifully landscaped gardens surrounding the home.

Lovell Place offers luxurious living, and an award-winning model of care - within this care home you will find the Homemakers of Hamberley. The Homemakers not only provide the highest quality of care, but they focus on the tiny details that make each day special for every resident, from always keeping things clean and tidy, to offering support with hobbies and interests, the Homemakers will ensure that Lovell Place is a luxury care home with a heart - book your visit to find out more.
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Care Provided by Lovell Place Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 80 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1545

Please note that all fees are dependency led and are confirmed after a pre-admission assessment has been carried out.

These prices are only a guideline, please contact Lovell Place Care Home to find out the exact price for your requirements.

Contact Lovell Place Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Lovell Place Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Person in Charge

  • Daney Thomas (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2023
  • Number of floors: 3

Room Information

  • Single Rooms (62)
  • Couples/Companion Rooms (9)
  • Single Rooms with Ensuite Wet Room (62)
  • Couples/Companion Rooms with Ensuite Wet Room (9)

Visiting

  • Visitors welcome anytime at Lovell Place.

Parking

  • Private car park for visitors.

Lovell Place Care Home Reviews (46)

9.8

Lovell Place Care Home has a Review Score of 9.8 (9.838) out of 10, based on 36 reviews in the last 2 years.
Over all time Lovell Place Care Home has 46 reviews.

Overall Experience
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  • 6
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Date Published
  • 46
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Reviewer Connection to Lovell Place Care Home
  • 22
  • 8
  • 3
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Total of 46, showing 1-20
Review from Carol J (Respite Resident) published on 28 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Both my husband and I came in for respite care as I was experiencing difficulties in coping and managing. We found the facilities and staff very helpful and reassuring and put us at ease. My husband wasn't keen in leaving our home but I told him it was a 5 star hotel we were going to and the treatment
we received was like it.
We are hoping to return again later in the years to recharge my batteries. We cannot thank the staff enough fir the care and attention we received.
Reply from Esther Sheppard, Regional Sales Manager at Lovell Place Care Home
Thank you so much for your kind words! We're delighted you both felt comfortable and cared for during your stay. It was a pleasure having you, and we look forward to welcoming you back when you're…read more
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Review from N G (Son of Resident) published on 20 October 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
My Dad came for respite care at Lovell Place when unfortunately he was much worse health wise than anyone realised. Lovell place responded on a Saturday evening to a request for this respite care and this had to be agreed very quickly, within a few hours, as he was coming from near Nottingham to Bristol
on the Sunday. Lovell pulled out the stops and welcomed my Dad in. Another home failed to give a decision. Getting Dad to Bristol quickly was essential and Lovell place responded quickly.. Thank you. Dad was not well at all but still he was made as comfortable as possible, for example they were able to get him a more comfortable sofa chair quickly. Dad was only with Lovell place for a few days however they cared for him and made him feel as welcome as possible.
Reply from Daney Thomas, Home Manager at Lovell Place Care Home
Thank you for taking the time to review our home. It was a privilege to be able to support your father and you as a family. We pride ourselves on delivering the very best care and support so thank you…read more
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Review from Karen S (Cousin of Resident) published on 29 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care was excellent, all the staff went above and beyond, they were so kind to us when visiting. The faciltities were excellent, food as good as any five star hotel. I would recommend this nursing home to everyone.
Reply from Sarah Jacka, Customer Relations Manager at Lovell Place Care Home
Thank you for your wonderful 5 star review which will be shared with all the team at Lovell Place. It was a pleasure looking after your loved one and even though she was only with us for a short…read more
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Review from Sharon D (Daughter of Resident) published on 17 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
First impression of the care home was modern, clean and welcoming. The staff were friendly and helpful. Thank you Lovell Place for making Mum and Dad feel at home during their three week respite stay which gave Mum the rest that she truly deserves.
Reply from Sarah Jacka, Customer Relations Manager at Lovell Place Care Home
Thank you for taking the time to complete such a wonderful review for our home. It was our pleasure to have had mum and day stay with us and I know initially Dad was not too sure if he wanted to come…read more
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Review from Jennie A (Daughter of Resident) published on 17 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot praise Lovell Place Care Home enough for how welcome they made us feel and how well they looked after my parents in July when they stayed there for respite care. All of the staff/homemakers were soo caring and understanding and they realky could not have done anymore for them. In the 3 weeks
that they were there they went on numerous outings, took part in the daily activities and were made to feel like it was their home.
My Dad is an avid gardener so leaving his garden for 3 weeks was hard but he was able to potter around the gardens actively taking part and encouraged by all of the staff/homemakers this meant that my Mum could sit and read (which is what she likes to do) without worrying about my Dad as she knew that he was safe.
Both my parents loved being there and described it like a 5 star hotel.
When they went back home after the 3 weeks my Mum described herself as being refreshed and had already decided that she was going back there soon for another 'holiday'.
Reply from Sarah Jacka, Customer Relations Manager at Lovell Place Care Home
It was a pleasure to have had mum and dad stay with us and to see how they both enjoyed their stay. Dad helped us greatly with advice and help in the gardens with attending to the pots, raised flower…read more
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Review from Sarah S (Daughter of Resident) published on 28 August 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum and dad were very well looked after here. Sometimes in very difficult circumstances.
Mums last few days after her stroke were as comfortable as they could be. The whole family would like to thank all the wonderful staff.
Reply from Sarah Jacka, Regional Community Relations Lead at Lovell Place Care Home
Thank you for taking the time to complete a review on our home. It was a pleasure to have mum and dad stay with us and they are greatly missed by all the team and residents. Your review will be…read more
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Review from Sarah C (Daughter of Resident) published on 5 August 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Lovely care home, clean, fresh, airy and modern. Staff very caring and kind.
Much needed respite care provided for dementia. Lots of activities and facilities, rooms very nice, like hotel rooms. Any concerns raised were answered professionally. Would use again.
Reply from Sarah Jacka, Regional Community Relations Lead at Lovell Place Care Home
What a lovely review to receive. It was wonderful having your mother stay with us, and to see her embrace the activities and outings which were taking place during her stay was truly great to see. I…read more
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Review from S B (Daughter of Resident) published on 8 July 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very happy with dads care here. He is confused at times and the carers are very kind and gentle with him. He has been out in the garden and use the restaurant sometimes. They check on his welfare regularly, which is very good.
Reply from Sarah Jacka, Regional Community Relations Lead at Lovell Place Care Home
What a wonderful review to read. Dad has settled very well since arriving with us and it is lovely to see him enjoying the facilities in the home and making new friends. Dad has a great sense of…read more
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Review from S L (Daughter of Resident) published on 23 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the moment we stepped into Lovell Place we knew it was the home for mum. Everyone we spoke to was so friendly and welcoming and nothing was too much trouble. Unfortunately mum was only with you for 10 days, but the care she received was outstanding the compassion, empathy and kindness was exemplary.
The support given to us as a family was excellent. Thank you Lovell Place for looking after us all at such a difficult time.
Reply from Sarah Jacka, Regional Community Relations Lead at Lovell Place Care Home
Thank you for your review which we know was written at a difficult time for the family. We are so pleased to read your wonderful review and the exemplary care provided to mum is a testament to our…read more
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Review from Karen W (Daughter of Resident) published on 3 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our parents initially moved to Lovell Place for a three-week stay and have since decided to stay. From our first contact, all members of staff have been so kind, helpful, caring towards my parents and our family. That kindness and positiveness have made this a lot easier than we could have imagined.
It is easy to discuss any concerns we may have. There is always a solution and we feel listened to and cared for. The activities organised here being a real positive, adding enjoyment to each day and helping to rekindle interest in people's lives in general. I can't thank you enough.
Reply from Sarah Jacka, Customer Relations Manager at Lovell Place Care Home
It is always wonderful to receive a great review for all the staff and residents at Lovell Place Care Home. It is a pleasure to have mum and dad staying with us and they have embraced the next part…read more
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Review from K E (Daughter of Resident) published on 16 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My 92 year old fathers health deteriorated and it became difficult for my mother and the family to care for him at home. A friend recommended Lovell Place. We were welcomed at one initial visit and given excellent advice and support by one of the staff members. This continued throughout his stay.
Dad
was admitted for a 2 week respite stay which was extended to 7 weeks before he passed away 24/3. We cannot fault the care both personal and nursing. All staff were professional and welcoming to my dad, my mother and his family. We cannot thank Lovell Place enough.
Reply from Sarah Jacka, Regional Community Relations Lead at Lovell Place Care Home
Thank you for your 5 star review and for taking the time to complete this at such a difficult time for all the family. It was a pleasure to have had your father stay with us, we miss him sitting in…read more
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Review from J B (Daughter-in-law of Resident) published on 8 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It was a battle to get my father-in-law here as he wanted to stay at home. Now he's here however he is happier, more confident and social. All his needs are taken care of by well trained caring staff who act more like extended family. Everything about Lovell Place is fabulous. All the staff from top
to bottom are great and engaging both with residents and visitors. Keep up the great work.
Reply from Sarah Jacka, Regional Community Relations Lead at Lovell Place Care Home
Thank you for your wonderful review which will be shared with all the Team at Lovell Place. Your father-in-law has really embraced his new life with us at Lovell Place. He loves his food and it is…read more
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Review from A B (Son of Resident) published on 4 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Helpful staff.
Modern, bright facilities.
Excellent care.
Reply from Sarah Jacka, Regional Community Relations Lead at Lovell Place Care Home
Thank you for your wonderful review. All the team at Lovell Place always go the extra mile to ensure our residents are happy and well cared for. I know when your father arrived with us a few months…read more
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Review from F T (Daughter of Resident) published on 1 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mom has been at Lovell place for 3 months, we cannot praise and thank the staff enough for all their outstanding and kind help. We are so glad and feeling blessed that we found the right place. It's difficult to send mom to a new environment but she adjusts quickly and performance totally out of expectation.
Beautiful and spacious environment, lovely and friendly staff, delicious food, interesting activities, all of these make mom love her new home and feel safe there.
Reply from Sarah Jacka, Regional Community Relations Lead at Lovell Place Care Home
What a lovely review to read. We know it was a difficult transition for mom moving to Lovell Place with English not being her first language. Providing us with mom's life history, and supporting us…read more
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Review from J W (Son of Resident) published on 18 March 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Having visited other local care homes, I believe Lovell Place to be an extremely well run care home.
The atmosphere is very warm and welcoming.
The staff are very caring and compassionate
The facilities and activities are first class.
Reply from Sarah Jacka, Client Relations Manger at Lovell Place Care Home
Thank you for completing the review on our care home, it is always lovely to read such positive reviews. It was lovely to see mum this week enjoying her time in the Bistro listening to the 'Hearing…read more
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Review from Deborah C (Daughter of Resident) published on 7 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everyone friendly and welcoming. Mum feels safe, secure and very happy and well support here. I have full confidence in the care she is receiving. We all enjoy visiting her in the home. Really lovely surrounds, staff and comfortable facilities. Have highly recommended the home to friends and family
and will continue to do so.
Reply from Sarah Jacka, Regional Community Relations Lead at Lovell Place Care Home
Thank you for your lovely words, we are so grateful for your kind testimony of Lovell. We really appreciate the feedback you have given - our team is committed to delivering the very best care…read more
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Review from J W (Daughter of Resident) published on 18 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From his first day at Lovell Place Care Home, Dad was made to feel welcome. He was greeted with a box of biscuits and a pot plant for his room, which was large, clean and airy. The en-suite bathroom was big enough for the array of hoists that were needed. The communal areas are clean, fresh and brightly
decorated according to the season. The staff are wonderful, showing endless patience. They are always kind, greeting everyone with a warm smile. Lovell gives the care needed from residents to the final days, increasing the level of nursing as needed.
Reply from Sarah Jacka, Customer Relations Manager at Lovell Place Care Home
What a wonderful review to read. We have a great team at Lovell Place who always go above and beyond to ensure all of our residents who come for a short period of time and those who reside with us…read more
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Review from Jane S (Daughter of Resident) published on 3 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been at Lovell Place for 7 months now and I's like to say what a wonderful home it is. It is such a relief to know she is safe and being well cared for. The building itself, is bright and airy - especially as it is purpose built. Her room is lovely and we have made it very homely - we
were able to bring some of her own furniture. The staff are fantastic - always got time and always cherry despite being in a difficult job. You always get a warm welcome and I can whole heartedly recommend Lovell Place.
Reply from Sarah Jacka, Customer Relations Manager at Lovell Place Care Home
What a wonderful 5-star review to have received, we will ensure that the whole team at Lovell Place are made aware of this review. Your mother is a great character and always loves a chat with…read more
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Review from K S (Daughter of Resident) published on 29 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother is very happy here and is very well cared for. I am pleased she takes part in activities and hope her stay is long and good. The staff are very kind and she, and the family, really appreciates it.
Reply from Sarah Jacka, Customer Relations Manager at Lovell Place Care Home
What a wonderful review to read. Your mother joined us only a few months ago and since residing at Lovell Place has embraced the activities and it was lovely to see her enjoying our second birthday…read more
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Review from T P (Resident) published on 24 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been living at Lovell for a year. I couldn't be happier.
Reply from Sarah Jacka, Regional Community Relations Lead at Lovell Place Care Home
Thank you for taking the time to complete a review on Lovell Place. You are a big part of our family and we really appreciate your help ensuring the potted plants are watered daily and for your…read more
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Current Review Score: 9.8 (9.838)

Overview of Review Score

The Review Score of 9.8 (9.838) out of 10 for Lovell Place Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 36 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 36 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.838 for Lovell Place Care Home is calculated as follows: ( (366 Excellents x 5) + (60 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 431 Ratings = 4.838
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Lovell Place Care Home is based on 36 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 registered maximum number of service users is 16, which has been reached with 36 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

3 Bed Vacancies

Posted: 21 Oct 2025

Please contact our home to discuss current availability, we would be delighted to support

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Awards / Recognitions (4)

Meet the Team (3)

Daney

Daney Thomas

Job Title: Registered Care Home Manager Joined: 2022

Daney Thomas is the Home Manager at Lovell Place. As a General Nurse with over 23 years of experience, she has earned an NVQ 5 in Leadership and Management, as well as an MA in English Literature. Much of her career has been in the private sector, managing both residential and nursing homes. Daney has a proven record of transforming homes needing improvement, with notable success in raising CQC ratings. Before nursing, she worked in retail and ran a family business. Living in the Southwest of England, outside of work Daney has a love for baking, interior design, and dressmaking.


"Welcome to Lovell Place, our beautiful Charlton Hayes care home. My dedicated team prioritises holistic well-being, ensuring our residents enjoy each day to the fullest. The heartwarming community of Lovell Place feels less like a care home and more like coming back to family."

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Michelle Cynthia Preston

Job Title: Business Administrator

Business Admin for Lovell Place.

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Victoria Green

Job Title: Wellbeing & Lifestyle Lead

My name is Victoria & I am the Wellbeing & Lifestyle Coach here at Lovell Place.

Frequently Asked Questions about Lovell Place Care Home

What types of Care is Lovell Place Care Home registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Lovell Place Care Home have?

There are 62 Single Rooms and 9 Couples/Companion Rooms.

What are the Facilities & Services at Lovell Place Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Lovell Place Care Home to the centre of Bristol?

5.1 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Lovell Place Care Home to verify any information. View our terms and conditions. Lovell Place Care Home has an Enhanced Service - more info.