
have no hesitation in recommending Lovell Place to those who are looking for a care homeD T(Son-in-law of Resident/Service User)

All the staff at all levels genuinely care about me and have supported all aspects of my well-being.J K(Respite Resident/Service User)

Every little thing has been taken care of by the home, we couldn't have chosen a better place.Helen H(Daughter-in-law of Resident/Service User)

have no hesitation in recommending Lovell Place to those who are looking for a care homeD T(Son-in-law of Resident/Service User)

All the staff at all levels genuinely care about me and have supported all aspects of my well-being.J K(Respite Resident/Service User)

Every little thing has been taken care of by the home, we couldn't have chosen a better place.Helen H(Daughter-in-law of Resident/Service User)

Lovell Place Care Home is a state-of-the-art, purpose-built care home in Charlton Hayes, north of Bristol.
Within this luxury care home you will find all of the features and facilities you'd expect to find in a Hamberley Care Home, with an award-winning model of care.
Within Lovell Place you will find spacious en-suite bedrooms, as well as a number of suites available for residents who'd like a bit more private space. Each...
Care Provided by Lovell Place Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 80 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Our home provides person-centred dementia care, as well as respite stays for those seeking a short-term break or convalescence care following illness or surgery.
Weekly fees vary depending on room availability and an individual care needs assessment.
For those requiring nursing care, you may be eligible for Funded Nursing Care (FNC). If awarded, this contribution will be deducted from your weekly fee.
Please call to discuss availability and arrange a visit.
The price(s) shown are provided by the care home. Contact Lovell Place Care Home for full pricing details and T&Cs.
Contact Lovell Place Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Hamberley Care Homes
- Private Owned
Person in charge
- Daney Thomas(Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2023
- Number of floors: 3
Room Information
- Single Rooms (62)
- Couples/Companion Rooms (9)
- Single Rooms with ensuite Wet Room (62)
- Couples/Companion Rooms with ensuite Wet Room (9)
Visiting
- Visitors welcome anytime at Lovell Place.
Parking
- Private car park for visitors.
Lovell Place Care Home Reviews (56)
Lovell Place Care Home has a Review Score of 9.8 (9.837) out of 10, based on 36 reviews in the last 2 years.
Over all time Lovell Place Care Home has 56 reviews.
I found Lovell Place very welcoming and I was taken good care of for my short visit. I was given confidence and encouragement every day. I was well-fed and slept well too. I would like to have seen more emphasis put on exercises to aid my recovery.
Thank you for taking the time to complete a review of our care home. It was a pleasure to have had you stay with us at what we know was a difficult time for you. We are pleased that you enjoyed your stay with us and hope that you are now well on the road to a full recovery. Wishing you and your family all the best for the future, from all the team at Lovell Place.
Caring, professional, attentive and sheer luxury. Nothing is too much trouble. In one word, fantastic!
Many thanks to the lovely staff.
Thank you for taking the time to complete a review which will be shared with all the team at Lovell Place. It is a pleasure to have your mother staying with us and to receive a five-star review from you is wonderful. On behalf of all the team at Lovell Place, thank you.
Running out of space but every single member of staff that we have dealt with has been phenomenal. Thank you all so much for being brilliant.
Thank you for completing the review I will ensure that all the teams at Lovell Place are aware of this wonderful review. It is as we all know a lifestyle change when a loved one moves into care and to know that your father has regained his confidence and is happier than you have known him in many...
The team's dedication, professionalism and care is excellent.
They have really made a positive difference to my father-in-law's well-being.
The building is excellent and always clean and tidy.
What a wonderful review to read. We do have an excellent team at Lovell Place and are proud that we have made a positive difference to your father-in-laws well-being. I will ensure that our Head Housekeeper is advised of your positive comment in your review regarding the cleanliness of the building. On behalf of everyone at Lovell Place thank you for taking the time to complete the review.
Dad really benefitted from being around different people and having the opportunity to engage in different activities really helped with his engagement and dementia.
The staff were all very supportive of us as a family as it was Dad's 1st time in care and we are looking at more respite for later this year.
Thank you for completing a review on Lovell Place. I am delighted that your father enjoyed his respite stay with us and that your mother had time to have a short respite break too. To know that he enjoyed the activities and socialisation is wonderful to hear and we look forward to when he visits us...
We were shown around Lovell Place and we were absolutely amazed, it's absolutely gorgeous, the rooms are very bright and airy, every room has its own bathroom and the spa bathroom is gorgeous. The staff are amazing, friendly and very helpful as we navigate this very difficult path. They cannot do enough for us helping us at every turn, anything we need to know, they help us, it's not the position my father-in-law wants but he knows what he requires, we know he is safe and very well looked after, which has put our minds at rest. Every little thing has been taken care of by the home, we couldn't have chosen a better place. PS the cake in reception is divine! Thank you to all staff for the level of care you provide for our dad.
Thank you for taking the time to complete your review on Lovell Place. I know it has been a journey for all concerned in finding the right care home for Dad and I am delighted that he has settled in such a short space of time. I will ensure that all the teams at Lovell Place are aware of the...
I was very satisfied with the care I received in Lovell Place. There were just two concerns which I had - 1) the younger staff needed more training. All very pleasant and polite though. 2) I was in Lovell Place for two weeks, but my room wasn't cleaned at all. The bathroom was cleaned twice.
Thank you for taking the time to write this review; it was a pleasure to have you join us for a short break at Lovell Place. We really appreciate the feedback you have given - our team is committed to delivering the very best care experience for our residents and families, and I hope we can resolve this for you - please do get in touch with us to discuss further.
I cannot speak highly enough of the quality of care my mother received in the four weeks of respite she spent in Lovell Place. This was an emergency placement, following her premature discharge from hospital, and the response from every member of staff was nothing short of outstanding, from the comprehensive assessment by the medical staff of her care needs, which was organised on the very same day we contacted them, to the reception she received the next day from all the carers and managers when she was admitted. The proof of the effectiveness of my mum's care is that, within a matter of days, she moved from an anxious, confused, and disoriented patient to a happy, comfortable, and relaxed resident. I would recommend this care home without the slightest reservation.
Thank you so much for your kind words about our home and staff here at Lovell Place. It was a pleasure to have your mum stay with us for respite. I am so pleased to hear that Mum felt happy and relaxed after being settled into the home in a matter of days. I will pass your feedback across to our team, thank you for your lovely words.
Mum really appreciates the care and attention that she has received since moving to Lovell Place Care Home. The staff have been very supportive throughout her stay and pay a lot of attention to detail, individual care and wellbeing. She is really enjoying the company of others and that of the loving staff. Her health has improved massively due to the ongoing support of the professional staff at Lovell Place. She really enjoys the activities which have lifted her spirit to no end. We would like to say a big thank you to all for your care and attention.
Thank you so much for your lovely feedback about our home Lovell Place. It is a pleasure to have your mum with us. I am so pleased to hear that the staff have been supportive throughout her stay and that Mum's health has improved since she has been at Lovell Place. I will pass your feedback on to our team, thank you for your kind words.
I cannot thank everyone at Lovell Place Care Home enough, from our first meeting to arrange a viewing, to the flexibility and understanding of providing online assessments and the devoted care and attention the staff give to those in their care. The love and attention that they provide are reflected in the smiles of my aunt and her general health and well-being, which has definitely improved under their care due to the staff's attention to detail in looking after individual needs. I have been overwhelmed by how special the individual carers and nurses in this team are. They also care about the whole family and always greet me warmly as a member of their family. Thank you
Thank you so much for your lovely feedback about our home and staff here at Lovell Place. It is a pleasure to have your aunt with us. I am so pleased to hear that your aunts general health and well being has improved since being with us at Lovell Place. I will pass your feedback across to our team, thank you for your kind words.
Lovell Place Care Home has been an absolute winner from the very beginning. Everything from the rooms, facilities, food and so on, together with the wonderful and caring staff, has made the experience for both my parents and us such a positive one. After living in their home for 66 years, moving into a care environment was the unknown. However, Mum and Dad both agree they couldn't be in a better place and are very happy, as we all are, knowing how well they're being looked after.
Thank you so much for your lovely feedback about our home here at Lovell Place. We are so pleased to hear that both Mum and Dad are happy in our home, it is a pleasure to have them with us. I will pass this feedback across to our team, thank you.
Every time I go to see my wife’s mother we are greeted with warm smiles from all staff, asking always if we need anything. The level of care and love given to their residents is outstanding. I would recommend this care home to anyone.
Thank you very much for your feedback. I will share this with the team.
When we were initially shown round Lovell Place Care Home we had a good feeling. Everything is absolutely beautiful; the balconies will be great for summer months. The staff, all of them, are absolutely excellent and my mum is getting the best care at Lovell. Cannot fault anything about it. Food looks delicious. Highly recommend.
We greatly appreciated your feedback. We can't wait for the warm weather to spend more time outside in the balconies to enjoy the beautiful sun
Everybody is so kind and caring to myself and my partner. I am so happy for Lovell Place Care Home to be his forever home.
Thank you for your thoughtful comment. I will communicate this information to the team and ensure that we maintain a high level of care at all times.
They’re taking excellent care of my father, consequently he has settled in quickly. I’m happy to leave my father in the hands of the Lovell Place team, I definitely recommend them to anyone looking for a care home in the area.
Thank you so much for taking the time to review Lovell Place care home. We are really pleased your father has settled so well and look forward to seeing you soon.
From the moment we were shown around the beautiful Lovell place we knew it was the place for mum. The facilities are excellent staff so friendly and helpful. Mum has now moved in and loving the spa bath and salon. Her room is lovely and comfortable and bright. The food is great and she has enjoyed all her meals. Huge weight off our shoulders knowing she is being so well looked after.
Thank you for your lovely words, we are so grateful for your kind testimony of Lovell Place. It is a pleasure to have Mum stay with us, and to welcome the family to our home any time.
Bed Vacancies
Please contact us for latest vacancies.
News (1) & Events (5)
- 18 Feb 2025
We are thrilled to announce that Hamberley Care Homes has been selected as a finalist for Residential Elderly Care Provider of the Year (Medium Group) at the HealthInvestor Awards 2025!...
- 22 Aug 2026Organiser: Lovell Place Care Home
- 28 Sep 2026Organiser: Lovell Place Care Home
- 26 Oct 2026Organiser: Lovell Place Care Home
Awards / Recognitions (5)
- 30 Jan 2026Recipient: Hamberley Care Homes
- 31 Jan 2025Recipient: Hamberley Care Homes
- 31 Jan 2024Recipient: Hamberley Care Homes
Accreditations
There are no accreditations posted yet for Lovell Place Care Home.
Meet the Team (3)

Daney Thomas is the Home Manager at Lovell Place. As a General Nurse with over 23 years of experience, she has earned an NVQ 5 in Leadership and Management, as well as an MA in English Literature. Much of her career has been in the private sector, managing both residential and nursing homes. Daney has a proven record of transforming homes needing improvement, with notable success in raising CQC ratings. Before nursing, she worked in retail and ran a family business. Living in the Southwest of England, outside of work, Daney has a love for baking, interior design, and dressmaking.
"Welcome to Lovell Place, our beautiful Charlton Hayes care home. My dedicated team prioritises holistic well-being, ensuring our residents enjoy each day to the fullest. The heartwarming community of Lovell Place feels less like a care home and more like coming back to family."

My name is Victoria & I am the Wellbeing & Lifestyle Coach here at Lovell Place.

Jasmine is the Home Ambassador at Lovell Place and brings significant customer service experience from her previous roles. A graduate of the University of Reading with a degree in International Development, she is passionate about social impact and community support.
She has volunteered with organisations including Street Child United in India and Qatar for a period of time, as well as Hope from Harm, an emotional support for victims of crime. During her time at University, she was President of the Women's Football Team. Alongside this, she planned fundraisers for charities such as Cancer Research and Mind, the Mental Health Charity.
Jasmine has extensive experience within the Care Sector, initially beginning her career as a carer and progressing into a supervisory role in Domiciliary care. She also has experience working as a Coordinator within Women's Health services. She thrives in dynamic, forward-thinking environments where she can make a meaningful contribution.
In her spare time, she enjoys travelling, exploring new cultures, playing football and running. She often returns to Dorset to visit family and to enjoy the Jurassic Coast, especially Durdle Door.
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