Lovell Place Care Home

Kindness and understanding were also constantly shown to all my family when visiting or telephoning. We would not hesitate to recommend Lovell Place Care Home to anyone.

I found Lovell Place very welcoming and I was taken good care of for my short visit. I was given confidence and encouragement every day. I was well-fed and slept well too. I would like to have seen more emphasis put on exercises to aid my recovery.

Many thanks to the lovely staff.

Running out of space but every single member of staff that we have dealt with has been phenomenal. Thank you all so much for being brilliant.

The building is excellent and always clean and tidy.

The staff were all very supportive of us as a family as it was Dad's 1st time in care and we are looking at more respite for later this year.

We were shown around Lovell Place and we were absolutely amazed, it's absolutely gorgeous, the rooms are very bright and airy, every room has its own bathroom and the spa bathroom is gorgeous. The staff are amazing, friendly and very helpful as we navigate this very difficult path. They cannot do enough for us helping us at every turn, anything we need to know, they help us, it's not the position my father-in-law wants but he knows what he requires, we know he is safe and very well looked after, which has put our minds at rest. Every little thing has been taken care of by the home, we couldn't have chosen a better place. PS the cake in reception is divine! Thank you to all staff for the level of care you provide for our dad.

I was very satisfied with the care I received in Lovell Place. There were just two concerns which I had - 1) the younger staff needed more training. All very pleasant and polite though. 2) I was in Lovell Place for two weeks, but my room wasn't cleaned at all. The bathroom was cleaned twice.

I cannot speak highly enough of the quality of care my mother received in the four weeks of respite she spent in Lovell Place. This was an emergency placement, following her premature discharge from hospital, and the response from every member of staff was nothing short of outstanding, from the comprehensive assessment by the medical staff of her care needs, which was organised on the very same day we contacted them, to the reception she received the next day from all the carers and managers when she was admitted. The proof of the effectiveness of my mum's care is that, within a matter of days, she moved from an anxious, confused, and disoriented patient to a happy, comfortable, and relaxed resident. I would recommend this care home without the slightest reservation.

Mum really appreciates the care and attention that she has received since moving to Lovell Place Care Home. The staff have been very supportive throughout her stay and pay a lot of attention to detail, individual care and wellbeing. She is really enjoying the company of others and that of the loving staff. Her health has improved massively due to the ongoing support of the professional staff at Lovell Place. She really enjoys the activities which have lifted her spirit to no end. We would like to say a big thank you to all for your care and attention.

I cannot thank everyone at Lovell Place Care Home enough, from our first meeting to arrange a viewing, to the flexibility and understanding of providing online assessments and the devoted care and attention the staff give to those in their care. The love and attention that they provide are reflected in the smiles of my aunt and her general health and well-being, which has definitely improved under their care due to the staff's attention to detail in looking after individual needs. I have been overwhelmed by how special the individual carers and nurses in this team are. They also care about the whole family and always greet me warmly as a member of their family. Thank you

Lovell Place Care Home has been an absolute winner from the very beginning. Everything from the rooms, facilities, food and so on, together with the wonderful and caring staff, has made the experience for both my parents and us such a positive one. After living in their home for 66 years, moving into a care environment was the unknown. However, Mum and Dad both agree they couldn't be in a better place and are very happy, as we all are, knowing how well they're being looked after.

Every time I go to see my wife’s mother we are greeted with warm smiles from all staff, asking always if we need anything. The level of care and love given to their residents is outstanding. I would recommend this care home to anyone.

When we were initially shown round Lovell Place Care Home we had a good feeling. Everything is absolutely beautiful; the balconies will be great for summer months. The staff, all of them, are absolutely excellent and my mum is getting the best care at Lovell. Cannot fault anything about it. Food looks delicious. Highly recommend.

Everybody is so kind and caring to myself and my partner. I am so happy for Lovell Place Care Home to be his forever home.

They’re taking excellent care of my father, consequently he has settled in quickly. I’m happy to leave my father in the hands of the Lovell Place team, I definitely recommend them to anyone looking for a care home in the area.

From the moment we were shown around the beautiful Lovell place we knew it was the place for mum. The facilities are excellent staff so friendly and helpful. Mum has now moved in and loving the spa bath and salon. Her room is lovely and comfortable and bright. The food is great and she has enjoyed all her meals. Huge weight off our shoulders knowing she is being so well looked after.