Lovell Place Care Home

Sparrowbill Way, Patchway, Bristol BS34 5AU
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9.8 43 Reviews
  • Lovell Place Care Home, Bristol
Lovell Place Care Home is a state-of-the-art, purpose-built care home in Charlton Hayes, north of Bristol.

Within this luxury care home you will find all of the features and facilities you'd expect to find in a Hamberley Care Home, with an award-winning model of care.

Within Lovell Place you will find spacious en-suite bedrooms, as well as a number of suites available for residents who'd like a bit more private space. Each suite includes a high spec kitchenette, lounge diner and private patio.

Residents can also socialise in a number of communal areas, including a choice of lounges and dining rooms, and enjoy the facilities this home has to offer, such as the wellbeing and beauty salon, café, deluxe cinema and activity lounge, as well as the spacious balconies and beautifully landscaped gardens surrounding the home.

Lovell Place offers luxurious living, and an award-winning model of care - within this care home you will find the Homemakers of Hamberley. The Homemakers not only provide the highest quality of care, but they focus on the tiny details that make each day special for every resident, from always keeping things clean and tidy, to offering support with hobbies and interests, the Homemakers will ensure that Lovell Place is a luxury care home with a heart - book your visit to find out more.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 80 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1545

Please note that all fees are dependency led and are confirmed after a pre-admission assessment has been carried out.

These prices are only a guideline, please contact Lovell Place Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Daney Thomas (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2023
  • Number of floors: 3

Room Information

  • Single Rooms (62)
  • Couples/Companion Rooms (9)
  • Single Rooms with Ensuite Wet Room (62)
  • Couples/Companion Rooms with Ensuite Wet Room (9)

Visiting

  • Visitors welcome anytime at Lovell Place.

Parking

  • Private car park for visitors.

Lovell Place Care Home Reviews (43)

9.8

Lovell Place Care Home has a Review Score of 9.8 (9.816) out of 10, based on 34 reviews in the last 2 years.
Over all time Lovell Place Care Home has 43 reviews.

Overall Experience
  • 38
  • 5
  • 0
  • 0
  • 0
Date Published
  • 43
  • 11
  • 22
  • 34
  • 9
Reviewer Connection to Lovell Place Care Home
  • 22
  • 7
  • 3
  • 3
  • 3
  • 2
  • 1
  • 1
  • 1
Total of 43, showing 41-43
Review from G W (Partner of Resident) published on 17 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I could not have found anywhere better for my father when sadly he needed full time care. Completely exceeds all my expectations.
Everybody is so kind and caring to myself and my partner. I am so happy for Lovell Place Care Home to be his forever home.
Reply from Daney Thomas, Registered Manager at Lovell Place Care Home

Thank you for your thoughtful comment. I will communicate this information to the team and ensure that we maintain a high level of care at all times.

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  • Care / Support
  • Cleanliness
  • Treated with Dignity
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  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Matthew H (Son of Resident) published on 22 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
They’re taking excellent care of my father, consequently he has settled in quickly. I’m happy to leave my father in the hands of the Lovell Place team, I definitely recommend them to anyone looking for a care home in the area.
Reply from Daney Thomas, Registered Manager at Lovell Place Care Home

Thank you so much for taking the time to review Lovell Place care home. We are really pleased your father has settled so well and look forward to seeing you soon.

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  • Care / Support
  • Cleanliness
  • Treated with Dignity
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  • Value for Money
Review from Pamela W (Daughter of Resident) published on 19 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the moment we were shown around the beautiful Lovell place we knew it was the place for mum. The facilities are excellent staff so friendly and helpful. Mum has now moved in and loving the spa bath and salon. Her room is lovely and comfortable and bright. The food is great and she has enjoyed all
her meals. Huge weight off our shoulders knowing she is being so well looked after.
Reply from Daney Thomas, Registered Manager at Lovell Place Care Home

Thank you for your lovely words, we are so grateful for your kind testimony of Lovell Place. It is a pleasure to have Mum stay with us, and to welcome the family to our home any time.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.8 (9.816)

Overview of Review Score

The Review Score of 9.8 (9.816) out of 10 for Lovell Place Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 34 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 34 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.816 for Lovell Place Care Home is calculated as follows: ( (340 Excellents x 5) + (61 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 408 Ratings = 4.816
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Lovell Place Care Home is based on 34 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 registered maximum number of service users is 16, which has been reached with 34 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (4)

Meet the Team (4)

Daney

Daney Thomas

Job Title: Registered Care Home Manager Joined: 2022

Daney Thomas is the Home Manager at Lovell Place. As a General Nurse with over 23 years of experience, she has earned an NVQ 5 in Leadership and Management, as well as an MA in English Literature. Much of her career has been in the private sector, managing both residential and nursing homes. Daney has a proven record of transforming homes needing improvement, with notable success in raising CQC ratings. Before nursing, she worked in retail and ran a family business. Living in the Southwest of England, outside of work Daney has a love for baking, interior design, and dressmaking.


"Welcome to Lovell Place, our beautiful Charlton Hayes care home. My dedicated team prioritises holistic well-being, ensuring our residents enjoy each day to the fullest. The heartwarming community of Lovell Place feels less like a care home and more like coming back to family."

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Michelle Cynthia Preston

Job Title: Business Administrator

Business Admin for Lovell Place.

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Victoria Green

Job Title: Wellbeing & Lifestyle Lead

My name is Victoria & I am the Wellbeing & Lifestyle Coach here at Lovell Place.

Sarah

Sarah Jacka

Job Title: Customer Relations Manager Joined: 2024

With over 19 years of experience in the elderly healthcare sector and a diverse background in HR, Marketing, and Sales, Sarah brings a wealth of knowledge and a compassionate approach to her role as Customer Relations Manager at Lovell Place. She is dedicated to supporting individuals and families every step of the way, from the initial enquiry to settling in and beyond, ensuring a smooth and reassuring transition. Outside of work, Sarah is a great music lover and enjoys concerts and the theatre. She plays the piano and loves to sing.


“In my role at Lovell Place, it’s my privilege to support families to find exceptional care. I'm here to assist and accompany you every step of the way. Lovell Place is a haven of unparalleled care and luxury. I warmly extend an invitation for you to visit and experience the distinct charm that sets Lovell Place apart.”

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