
have no hesitation in recommending Lovell Place to those who are looking for a care homeD T(Son-in-law of Resident/Service User)

All the staff at all levels genuinely care about me and have supported all aspects of my well-being.J K(Respite Resident/Service User)

Every little thing has been taken care of by the home, we couldn't have chosen a better place.Helen H(Daughter-in-law of Resident/Service User)

have no hesitation in recommending Lovell Place to those who are looking for a care homeD T(Son-in-law of Resident/Service User)

All the staff at all levels genuinely care about me and have supported all aspects of my well-being.J K(Respite Resident/Service User)

Every little thing has been taken care of by the home, we couldn't have chosen a better place.Helen H(Daughter-in-law of Resident/Service User)

Lovell Place Care Home is a state-of-the-art, purpose-built care home in Charlton Hayes, north of Bristol.
Within this luxury care home you will find all of the features and facilities you'd expect to find in a Hamberley Care Home, with an award-winning model of care.
Within Lovell Place you will find spacious en-suite bedrooms, as well as a number of suites available for residents who'd like a bit more private space. Each...
Care Provided by Lovell Place Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 80 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Our home provides person-centred dementia care, as well as respite stays for those seeking a short-term break or convalescence care following illness or surgery.
Weekly fees vary depending on room availability and an individual care needs assessment.
For those requiring nursing care, you may be eligible for Funded Nursing Care (FNC). If awarded, this contribution will be deducted from your weekly fee.
Please call to discuss availability and arrange a visit.
The price(s) shown are provided by the care home. Contact Lovell Place Care Home for full pricing details and T&Cs.
Contact Lovell Place Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Hamberley Care Homes
- Private Owned
Person in charge
- Daney Thomas(Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2023
- Number of floors: 3
Room Information
- Single Rooms (62)
- Couples/Companion Rooms (9)
- Single Rooms with ensuite Wet Room (62)
- Couples/Companion Rooms with ensuite Wet Room (9)
Visiting
- Visitors welcome anytime at Lovell Place.
Parking
- Private car park for visitors.
Lovell Place Care Home Reviews (56)
Lovell Place Care Home has a Review Score of 9.8 (9.830) out of 10, based on 36 reviews in the last 2 years.
Over all time Lovell Place Care Home has 56 reviews.
Our parents initially moved to Lovell Place for a three-week stay and have since decided to stay. From our first contact, all members of staff have been so kind, helpful, caring towards my parents and our family. That kindness and positiveness have made this a lot easier than we could have imagined. It is easy to discuss any concerns we may have. There is always a solution and we feel listened to and cared for. The activities organised here being a real positive, adding enjoyment to each day and helping to rekindle interest in people's lives in general. I can't thank you enough.
It is always wonderful to receive a great review for all the staff and residents at Lovell Place Care Home. It is a pleasure to have mum and dad staying with us and they have embraced the next part of their journey with such positivity. To see them making friends, enjoying the activities,...
Dad was admitted for a 2 week respite stay which was extended to 7 weeks before he passed away 24/3. We cannot fault the care both personal and nursing. All staff were professional and welcoming to my dad, my mother and his family. We cannot thank Lovell Place enough.
Thank you for your 5 star review and for taking the time to complete this at such a difficult time for all the family. It was a pleasure to have had your father stay with us, we miss him sitting in the Bistro most days having a drink and chatting with friends, family and in particular your mother....
It was a battle to get my father-in-law here as he wanted to stay at home. Now he's here however he is happier, more confident and social. All his needs are taken care of by well trained caring staff who act more like extended family. Everything about Lovell Place is fabulous. All the staff from top to bottom are great and engaging both with residents and visitors. Keep up the great work.
Thank you for your wonderful review which will be shared with all the Team at Lovell Place. Your father-in-law has really embraced his new life with us at Lovell Place. He loves his food and it is lovely to see him enjoying his cooked breakfast each day and chatting with his friends which he has...
Modern, bright facilities.
Excellent care.
Thank you for your wonderful review. All the team at Lovell Place always go the extra mile to ensure our residents are happy and well cared for. I know when your father arrived with us a few months ago on a respite stay it was going to take time for him to embrace his new surroundings and life in...
Mom has been at Lovell place for 3 months, we cannot praise and thank the staff enough for all their outstanding and kind help. We are so glad and feeling blessed that we found the right place. It's difficult to send mom to a new environment but she adjusts quickly and performance totally out of expectation. Beautiful and spacious environment, lovely and friendly staff, delicious food, interesting activities, all of these make mom love her new home and feel safe there.
What a lovely review to read. We know it was a difficult transition for mom moving to Lovell Place with English not being her first language. Providing us with mom's life history, and supporting us in the best ways of communicating with mom, she continues to embrace life at our home,...
The atmosphere is very warm and welcoming.
The staff are very caring and compassionate
The facilities and activities are first class.
Thank you for completing the review on our care home, it is always lovely to read such positive reviews. It was lovely to see mum this week enjoying her time in the Bistro listening to the 'Hearing Dogs for Deaf People' talk hosted by Graham Davies and meeting 'Gus' the Hearing Dog. I will share...
From his first day at Lovell Place Care Home, Dad was made to feel welcome. He was greeted with a box of biscuits and a pot plant for his room, which was large, clean and airy. The en-suite bathroom was big enough for the array of hoists that were needed. The communal areas are clean, fresh and brightly decorated according to the season. The staff are wonderful, showing endless patience. They are always kind, greeting everyone with a warm smile. Lovell gives the care needed from residents to the final days, increasing the level of nursing as needed.
What a wonderful review to read. We have a great team at Lovell Place who always go above and beyond to ensure all of our residents who come for a short period of time and those who reside with us permanently are happy in our care and enjoy their time with us. It was a pleasure to have had your...
My mother has been at Lovell Place for 7 months now and I's like to say what a wonderful home it is. It is such a relief to know she is safe and being well cared for. The building itself, is bright and airy - especially as it is purpose built. Her room is lovely and we have made it very homely - we were able to bring some of her own furniture. The staff are fantastic - always got time and always cherry despite being in a difficult job. You always get a warm welcome and I can whole heartedly recommend Lovell Place.
What a wonderful 5-star review to have received, we will ensure that the whole team at Lovell Place are made aware of this review. Your mother is a great character and always loves a chat with everyone each day, especially if its in the bistro with a cup of coffee. She enjoys singing in the...
My mother is very happy here and is very well cared for. I am pleased she takes part in activities and hope her stay is long and good. The staff are very kind and she, and the family, really appreciates it.
What a wonderful review to read. Your mother joined us only a few months ago and since residing at Lovell Place has embraced the activities and it was lovely to see her enjoying our second birthday celebrations in the Bistro last week, especially the birthday cake!! We always know that the...
I have been living at Lovell for a year. I couldn't be happier.
Thank you for taking the time to complete a review on Lovell Place. You are a big part of our family and we really appreciate your help ensuring the potted plants are watered daily and for your gardening knowledge. We know that you also love the activities in the home and more recently the Virtual...
It is a hard decision for anybody having to send a loved one into any care sector but please be assured this care home is one of the best.
Mum had a social life again after moving to Lovell Place not only with other residents but she classed all the homemakers, nurses as her friends.
During her final week the care and compassion was not only there for mum but for us as a family. Providing us with meals, drinks and checking in on us at every opportunity. She proved to be a very strong lady and we know that was because of you all.
You all know how hard you work and how dedicated you are. Anyone thinking of looking for a care home should look no further.
The staff excel in there roles.
You should all be very proud of yourselves each and everyone. You will always be a big part of our lives. Thank you.
Thank you for taking the time to complete a review on Lovell Place. We're truly grateful for your kind words about our team and the care we provide at our home, we will ensure your review is shared with the team. Your mother moved to Lovell Place after it opened in January 2023 and to have lived...
Have had a wonderful stay. I will be back for Christmas. Love to all. God bless.
Thank you for your wonderful review, it was a pleasure to have had you stay with us and we have some great photographs of you taking part in various activities in the home and when you visited the garden centre with other residents from Lovell Place. You became a big part of our community whilst...
The staff were all lovely, happy, professional and very friendly.
My mum was very happy and would go again.
We would definitely recommend this care home and will definitely be using it again for my mum and my dad when needed. Very well done and thank you Lovell Place.
What a lovely 5 star review to read, I will ensure that it shared with all the team at Lovell Place. I know it was a difficult decision for mum to come to us for a short respite stay but she soon settled in her new room and started to make friends. Mum has a great character and to see her enjoying...
So much effort was put into this event. I would thinks residents, family and friends had an evening to remember.
What a wonderful review to read. The 'Pink Ladies Night' which you are referring to raised 1550 for 'Breast Cancer Now', it was a fantastic evening and I am so pleased that you and your mother-in-law enjoyed the evening. Your mother-in-law has been resident with us for a few months now and it is...
My mun aged 90 moved into Lovell Place after a bad fall. Previously she had been living independently. The staff have been absolutely brilliant in helping her understand her new situation and settling in. Her room is large with a lovely view. The staff are lovely and are always smiling or laughing. It is a happy place.
Thank you for your review it is a pleasure to have mum staying with us and to see her make new friends and enjoy the various activities, especially 'singing to remember' which we hold once a month is wonderful to see. I will ensure that all the team are made aware of the wonderful review you have provided and thank you once again for taking the time to do this.
We are both constantly impressed by the welcoming and friendly demeanour of the staff, the comfortable ambience within the building, the excellence of the accommodation and care provided. The quality and diversity of the food/menus and the range of activities provided, noting that all characters and personalities are catered for. We would both have no hesitation in recommending Lovell Place to those who are looking for a care home.
Thank you for taking the time to provide us with a 5-star review we will ensure that your review is shared with all the team at Lovell Place. It is a pleasure to have your relative staying with us. To see them enjoying the activities and making new friends over the past months since moving to...
Lovell Place has provided excellent care for Dad. he has built lovely connections with the care staff and they always show compassion in their interactions with Dad. The activity schedule is varied and caters for all tastes. The openness and inclusivity for families to join in is brilliant. As a family, we take comfort that Dad is somewhere that puts individual residents' needs at the heart of what they do. I have no reservations in recommending Lovell Place as a quality care home.
Thank you for your wonderful review we are always very grateful to those who take the time to complete a review of our home which will be shared with everyone here at Lovell Place. Your father has become a big part of our community here at Lovell Place and to see him enjoying the musical...
I was impressed how quickly my transfer to Lovell Place was arranged - my having fallen at home and spending over a week in hospital. During my respite stay, I have found all the attention I have received to be first class. I arrived feeling anxious, in pain and sleep-deprived. The homemakers' welcoming and homely environment have been key to my regaining strength and confidence. All the staff at all levels genuinely care about me and have supported all aspects of my well-being.
Thank you for taking the time to complete your review at what we know was a difficult time for you when you first arrived with us. It was good to see how much you improved whilst you stayed with us and how you made new friends who we know would be delighted to see you again. We hope that you are...
My dear mum was cared for with compassion, dignity, kindness and empathy during a five-week respite stay following hospital discharge. My family and I have found all the homemakers to be incredibly kind and all go the extra mile to make Mum feel at home and we are particularly impressed by the way they have taken time to get to know Mum as the person she is, providing reassurance, encouragement and warmth. The home itself is bright, airy and cheerful. Reception and admin personnel are all incredibly friendly and helpful. All are a credit to Lovell Place.
Thank you for your review. It was a pleasure to have had your mother stay with us and it was wonderful to see how much she enjoyed her stay and improved with the additional physio. It is always wonderful to see new residents make friends and participate in the activities which I know Mum enjoyed. I...
Kindness and understanding were also constantly shown to all my family when visiting or telephoning. We would not hesitate to recommend Lovell Place Care Home to anyone.
Thank you for your feedback. Glad to hear that you had a great experience. I will share this with the team
Bed Vacancies
Please contact us for latest vacancies.
News (1) & Events (5)
- 18 Feb 2025
We are thrilled to announce that Hamberley Care Homes has been selected as a finalist for Residential Elderly Care Provider of the Year (Medium Group) at the HealthInvestor Awards 2025!...
- 22 Aug 2026Organiser: Lovell Place Care Home
- 28 Sep 2026Organiser: Lovell Place Care Home
- 26 Oct 2026Organiser: Lovell Place Care Home
Awards / Recognitions (5)
- 30 Jan 2026Recipient: Hamberley Care Homes
- 31 Jan 2025Recipient: Hamberley Care Homes
- 31 Jan 2024Recipient: Hamberley Care Homes
Accreditations
There are no accreditations posted yet for Lovell Place Care Home.
Meet the Team (3)

Daney Thomas is the Home Manager at Lovell Place. As a General Nurse with over 23 years of experience, she has earned an NVQ 5 in Leadership and Management, as well as an MA in English Literature. Much of her career has been in the private sector, managing both residential and nursing homes. Daney has a proven record of transforming homes needing improvement, with notable success in raising CQC ratings. Before nursing, she worked in retail and ran a family business. Living in the Southwest of England, outside of work, Daney has a love for baking, interior design, and dressmaking.
"Welcome to Lovell Place, our beautiful Charlton Hayes care home. My dedicated team prioritises holistic well-being, ensuring our residents enjoy each day to the fullest. The heartwarming community of Lovell Place feels less like a care home and more like coming back to family."

My name is Victoria & I am the Wellbeing & Lifestyle Coach here at Lovell Place.

Jasmine is the Home Ambassador at Lovell Place and brings significant customer service experience from her previous roles. A graduate of the University of Reading with a degree in International Development, she is passionate about social impact and community support.
She has volunteered with organisations including Street Child United in India and Qatar for a period of time, as well as Hope from Harm, an emotional support for victims of crime. During her time at University, she was President of the Women's Football Team. Alongside this, she planned fundraisers for charities such as Cancer Research and Mind, the Mental Health Charity.
Jasmine has extensive experience within the Care Sector, initially beginning her career as a carer and progressing into a supervisory role in Domiciliary care. She also has experience working as a Coordinator within Women's Health services. She thrives in dynamic, forward-thinking environments where she can make a meaningful contribution.
In her spare time, she enjoys travelling, exploring new cultures, playing football and running. She often returns to Dorset to visit family and to enjoy the Jurassic Coast, especially Durdle Door.
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