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Lovell Place Care Home

Sparrowbill Way, Patchway, Bristol, South Gloucestershire BS34 5AU
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have no hesitation in recommending Lovell Place to those who are looking for a care homeD T(Son-in-law of Resident/Service User)
Lovell Place Care Home, Bristol
All the staff at all levels genuinely care about me and have supported all aspects of my well-being.J K(Respite Resident/Service User)
Lovell Place Care Home, Bristol
Every little thing has been taken care of by the home, we couldn't have chosen a better place.Helen H(Daughter-in-law of Resident/Service User)
Lovell Place Care Home, Bristol

Lovell Place Care Home is a state-of-the-art, purpose-built care home in Charlton Hayes, north of Bristol.

Within this luxury care home you will find all of the features and facilities you'd expect to find in a Hamberley Care Home, with an award-winning model of care.

Within Lovell Place you will find spacious en-suite bedrooms, as well as a number of suites available for residents who'd like a bit more private space. Each...  

Care Provided by Lovell Place Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 80 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,550From £1,550
Nursing CareFrom £1,850N/A
Nursing Dementia CareN/AFrom £1,850

Our home provides person-centred dementia care, as well as respite stays for those seeking a short-term break or convalescence care following illness or surgery.

Weekly fees vary depending on room availability and an individual care needs assessment.

For those requiring nursing care, you may be eligible for Funded Nursing Care (FNC). If awarded, this contribution will be deducted from your weekly fee.

Please call to discuss availability and arrange a visit.

Contact Lovell Place Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Daney Thomas(Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2023
  • Number of floors: 3

Room Information

  • Single Rooms (62)
  • Couples/Companion Rooms (9)
  • Single Rooms with ensuite Wet Room (62)
  • Couples/Companion Rooms with ensuite Wet Room (9)

Visiting

  • Visitors welcome anytime at Lovell Place.

Parking

  • Private car park for visitors.

Lovell Place Care Home Reviews (56)

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9.8

Lovell Place Care Home has a Review Score of 9.8 (9.830) out of 10, based on 36 reviews in the last 2 years. Over all time Lovell Place Care Home has 56 reviews.

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Review from Karen W (Daughter of Resident) published on 3 June 2025 Submitted via Postal Card
Overall Experience

Our parents initially moved to Lovell Place for a three-week stay and have since decided to stay. From our first contact, all members of staff have been so kind, helpful, caring towards my parents and our family. That kindness and positiveness have made this a lot easier than we could have imagined. It is easy to discuss any concerns we may have. There is always a solution and we feel listened to and cared for. The activities organised here being a real positive, adding enjoyment to each day and helping to rekindle interest in people's lives in general. I can't thank you enough.

Reply from Sarah Jacka, Customer Relations Manager at Lovell Place Care Home

It is always wonderful to receive a great review for all the staff and residents at Lovell Place Care Home. It is a pleasure to have mum and dad staying with us and they have embraced the next part of their journey with such positivity. To see them making friends, enjoying the activities,...  

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Review from K E (Daughter of Resident) published on 16 April 2025 Submitted via Postal Card
Overall Experience
My 92 year old fathers health deteriorated and it became difficult for my mother and the family to care for him at home. A friend recommended Lovell Place. We were welcomed at one initial visit and given excellent advice and support by one of the staff members. This continued throughout his stay.

Dad was admitted for a 2 week respite stay which was extended to 7 weeks before he passed away 24/3. We cannot fault the care both personal and nursing. All staff were professional and welcoming to my dad, my mother and his family. We cannot thank Lovell Place enough.

Reply from Sarah Jacka, Regional Community Relations Lead at Lovell Place Care Home

Thank you for your 5 star review and for taking the time to complete this at such a difficult time for all the family. It was a pleasure to have had your father stay with us, we miss him sitting in the Bistro most days having a drink and chatting with friends, family and in particular your mother....  

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Review from J B (Daughter-in-law of Resident) published on 8 April 2025 Submitted via Postal Card
Overall Experience

It was a battle to get my father-in-law here as he wanted to stay at home. Now he's here however he is happier, more confident and social. All his needs are taken care of by well trained caring staff who act more like extended family. Everything about Lovell Place is fabulous. All the staff from top to bottom are great and engaging both with residents and visitors. Keep up the great work.

Reply from Sarah Jacka, Regional Community Relations Lead at Lovell Place Care Home

Thank you for your wonderful review which will be shared with all the Team at Lovell Place. Your father-in-law has really embraced his new life with us at Lovell Place. He loves his food and it is lovely to see him enjoying his cooked breakfast each day and chatting with his friends which he has...  

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Review from A B (Son of Resident) published on 4 April 2025 Submitted via Postal Card
Overall Experience
Helpful staff.
Modern, bright facilities.

Excellent care.

Reply from Sarah Jacka, Regional Community Relations Lead at Lovell Place Care Home

Thank you for your wonderful review. All the team at Lovell Place always go the extra mile to ensure our residents are happy and well cared for. I know when your father arrived with us a few months ago on a respite stay it was going to take time for him to embrace his new surroundings and life in...  

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Review from F T (Daughter of Resident) published on 1 April 2025 Submitted via Postal Card
Overall Experience

Mom has been at Lovell place for 3 months, we cannot praise and thank the staff enough for all their outstanding and kind help. We are so glad and feeling blessed that we found the right place. It's difficult to send mom to a new environment but she adjusts quickly and performance totally out of expectation. Beautiful and spacious environment, lovely and friendly staff, delicious food, interesting activities, all of these make mom love her new home and feel safe there.

Reply from Sarah Jacka, Regional Community Relations Lead at Lovell Place Care Home

What a lovely review to read. We know it was a difficult transition for mom moving to Lovell Place with English not being her first language. Providing us with mom's life history, and supporting us in the best ways of communicating with mom, she continues to embrace life at our home,...  

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Review from J W (Son of Resident) published on 18 March 2025 Submitted via Postal Card
Overall Experience
Having visited other local care homes, I believe Lovell Place to be an extremely well run care home.
The atmosphere is very warm and welcoming.
The staff are very caring and compassionate

The facilities and activities are first class.

Reply from Sarah Jacka, Client Relations Manger at Lovell Place Care Home

Thank you for completing the review on our care home, it is always lovely to read such positive reviews. It was lovely to see mum this week enjoying her time in the Bistro listening to the 'Hearing Dogs for Deaf People' talk hosted by Graham Davies and meeting 'Gus' the Hearing Dog. I will share...  

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Review from J W (Daughter of Resident) published on 18 February 2025 Submitted via Postal Card
Overall Experience

From his first day at Lovell Place Care Home, Dad was made to feel welcome. He was greeted with a box of biscuits and a pot plant for his room, which was large, clean and airy. The en-suite bathroom was big enough for the array of hoists that were needed. The communal areas are clean, fresh and brightly decorated according to the season. The staff are wonderful, showing endless patience. They are always kind, greeting everyone with a warm smile. Lovell gives the care needed from residents to the final days, increasing the level of nursing as needed.

Reply from Sarah Jacka, Customer Relations Manager at Lovell Place Care Home

What a wonderful review to read. We have a great team at Lovell Place who always go above and beyond to ensure all of our residents who come for a short period of time and those who reside with us permanently are happy in our care and enjoy their time with us. It was a pleasure to have had your...  

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Review from Jane S (Daughter of Resident) published on 3 February 2025 Submitted via Postal Card
Overall Experience

My mother has been at Lovell Place for 7 months now and I's like to say what a wonderful home it is. It is such a relief to know she is safe and being well cared for. The building itself, is bright and airy - especially as it is purpose built. Her room is lovely and we have made it very homely - we were able to bring some of her own furniture. The staff are fantastic - always got time and always cherry despite being in a difficult job. You always get a warm welcome and I can whole heartedly recommend Lovell Place.

Reply from Sarah Jacka, Customer Relations Manager at Lovell Place Care Home

What a wonderful 5-star review to have received, we will ensure that the whole team at Lovell Place are made aware of this review. Your mother is a great character and always loves a chat with everyone each day, especially if its in the bistro with a cup of coffee. She enjoys singing in the...  

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Review from K S (Daughter of Resident) published on 29 January 2025 Submitted via Postal Card
Overall Experience

My mother is very happy here and is very well cared for. I am pleased she takes part in activities and hope her stay is long and good. The staff are very kind and she, and the family, really appreciates it.

Reply from Sarah Jacka, Customer Relations Manager at Lovell Place Care Home

What a wonderful review to read. Your mother joined us only a few months ago and since residing at Lovell Place has embraced the activities and it was lovely to see her enjoying our second birthday celebrations in the Bistro last week, especially the birthday cake!! We always know that the...  

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Review from T P (Resident / Service User) published on 24 January 2025 Submitted via Postal Card
Overall Experience

I have been living at Lovell for a year. I couldn't be happier.

Reply from Sarah Jacka, Regional Community Relations Lead at Lovell Place Care Home

Thank you for taking the time to complete a review on Lovell Place. You are a big part of our family and we really appreciate your help ensuring the potted plants are watered daily and for your gardening knowledge. We know that you also love the activities in the home and more recently the Virtual...  

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Review from Mark S (Son of Resident) published on 21 January 2025 Submitted via Website
Overall Experience
We would just like to say a big thank you to all the staff and we mean every single member, for all the care and compassion shown to our mum during her two years at Lovell Place Care Home.
It is a hard decision for anybody having to send a loved one into any care sector but please be assured this care home is one of the best.
Mum had a social life again after moving to Lovell Place not only with other residents but she classed all the homemakers, nurses as her friends.
During her final week the care and compassion was not only there for mum but for us as a family. Providing us with meals, drinks and checking in on us at every opportunity. She proved to be a very strong lady and we know that was because of you all.
You all know how hard you work and how dedicated you are. Anyone thinking of looking for a care home should look no further.
The staff excel in there roles.

You should all be very proud of yourselves each and everyone. You will always be a big part of our lives. Thank you.

Reply from Sarah Jacka, Customer Relations Manager at Lovell Place Care Home

Thank you for taking the time to complete a review on Lovell Place. We're truly grateful for your kind words about our team and the care we provide at our home, we will ensure your review is shared with the team. Your mother moved to Lovell Place after it opened in January 2023 and to have lived...  

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Review from M V (Resident / Service User) published on 9 December 2024 Submitted via Postal Card
Overall Experience

Have had a wonderful stay. I will be back for Christmas. Love to all. God bless.

Reply from Sarah Jacka, Regional Community Relations Lead at Lovell Place Care Home

Thank you for your wonderful review, it was a pleasure to have had you stay with us and we have some great photographs of you taking part in various activities in the home and when you visited the garden centre with other residents from Lovell Place. You became a big part of our community whilst...  

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Review from C D (Daughter of Resident) published on 13 November 2024 Submitted via Postal Card
Overall Experience
My mum came into Lovell Place in September for 3 weeks of respite.
The staff were all lovely, happy, professional and very friendly.
My mum was very happy and would go again.

We would definitely recommend this care home and will definitely be using it again for my mum and my dad when needed. Very well done and thank you Lovell Place.

Reply from Sarah Jacka, Regional Community Relations Lead at Lovell Place Care Home

What a lovely 5 star review to read, I will ensure that it shared with all the team at Lovell Place. I know it was a difficult decision for mum to come to us for a short respite stay but she soon settled in her new room and started to make friends. Mum has a great character and to see her enjoying...  

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Review from W C (Daughter-in-law of Resident) published on 12 November 2024 Submitted via Postal Card
Overall Experience
Lovell PLace is amazing. So clean, very welcoming, I attended the ladies night and what an amazing evening. I have not enjoyed an evening for so long.

So much effort was put into this event. I would thinks residents, family and friends had an evening to remember.

Reply from Sarah Jacka, Regional Community Relations Lead at Lovell Place Care Home

What a wonderful review to read. The 'Pink Ladies Night' which you are referring to raised 1550 for 'Breast Cancer Now', it was a fantastic evening and I am so pleased that you and your mother-in-law enjoyed the evening. Your mother-in-law has been resident with us for a few months now and it is...  

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Review from J C (Son of Resident) published on 11 November 2024 Submitted via Postal Card
Overall Experience

My mun aged 90 moved into Lovell Place after a bad fall. Previously she had been living independently. The staff have been absolutely brilliant in helping her understand her new situation and settling in. Her room is large with a lovely view. The staff are lovely and are always smiling or laughing. It is a happy place.

Reply from Sarah Jacka, Regional Community Relations Lead at Lovell Place Care Home

Thank you for your review it is a pleasure to have mum staying with us and to see her make new friends and enjoy the various activities, especially 'singing to remember' which we hold once a month is wonderful to see. I will ensure that all the team are made aware of the wonderful review you have provided and thank you once again for taking the time to do this.

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Review from D T (Son-in-law of Resident) published on 11 September 2024 Submitted via Postal Card
Overall Experience

We are both constantly impressed by the welcoming and friendly demeanour of the staff, the comfortable ambience within the building, the excellence of the accommodation and care provided. The quality and diversity of the food/menus and the range of activities provided, noting that all characters and personalities are catered for. We would both have no hesitation in recommending Lovell Place to those who are looking for a care home.

Reply from Sarah Jacka, Regional Community Relations Lead at Lovell Place Care Home

Thank you for taking the time to provide us with a 5-star review we will ensure that your review is shared with all the team at Lovell Place. It is a pleasure to have your relative staying with us. To see them enjoying the activities and making new friends over the past months since moving to...  

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Review from N J (Daughter of Resident) published on 22 July 2024 Submitted via Postal Card
Overall Experience

Lovell Place has provided excellent care for Dad. he has built lovely connections with the care staff and they always show compassion in their interactions with Dad. The activity schedule is varied and caters for all tastes. The openness and inclusivity for families to join in is brilliant. As a family, we take comfort that Dad is somewhere that puts individual residents' needs at the heart of what they do. I have no reservations in recommending Lovell Place as a quality care home.

Reply from Sarah Jacka, Regional Community Relations Lead at Lovell Place Care Home

Thank you for your wonderful review we are always very grateful to those who take the time to complete a review of our home which will be shared with everyone here at Lovell Place. Your father has become a big part of our community here at Lovell Place and to see him enjoying the musical...  

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Review from J K (Respite Resident) published on 23 May 2024 Submitted via Postal Card
Overall Experience

I was impressed how quickly my transfer to Lovell Place was arranged - my having fallen at home and spending over a week in hospital. During my respite stay, I have found all the attention I have received to be first class. I arrived feeling anxious, in pain and sleep-deprived. The homemakers' welcoming and homely environment have been key to my regaining strength and confidence. All the staff at all levels genuinely care about me and have supported all aspects of my well-being.

Reply from Sarah Jacka, Customer Relations Manager at Lovell Place Care Home

Thank you for taking the time to complete your review at what we know was a difficult time for you when you first arrived with us. It was good to see how much you improved whilst you stayed with us and how you made new friends who we know would be delighted to see you again. We hope that you are...  

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Review from A K (Daughter of Resident) published on 20 May 2024 Submitted via Postal Card
Overall Experience

My dear mum was cared for with compassion, dignity, kindness and empathy during a five-week respite stay following hospital discharge. My family and I have found all the homemakers to be incredibly kind and all go the extra mile to make Mum feel at home and we are particularly impressed by the way they have taken time to get to know Mum as the person she is, providing reassurance, encouragement and warmth. The home itself is bright, airy and cheerful. Reception and admin personnel are all incredibly friendly and helpful. All are a credit to Lovell Place.

Reply from Sarah Jacka, Regional Community Relations Lead at Lovell Place Care Home

Thank you for your review. It was a pleasure to have had your mother stay with us and it was wonderful to see how much she enjoyed her stay and improved with the additional physio. It is always wonderful to see new residents make friends and participate in the activities which I know Mum enjoyed. I...  

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Review from Pauline C (Cousin of Resident) published on 9 May 2024 Submitted via Website
Overall Experience
We, as a family, cannot praise and thank the staff at Lovell Place enough for the outstanding care and attention given to our Cousin for almost six months.

Kindness and understanding were also constantly shown to all my family when visiting or telephoning. We would not hesitate to recommend Lovell Place Care Home to anyone.

Reply from Daney Thomas, Registered Manager at Lovell Place Care Home

Thank you for your feedback. Glad to hear that you had a great experience. I will share this with the team

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Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (1) & Events (5)

News
  • 18 Feb 2025

    We are thrilled to announce that Hamberley Care Homes has been selected as a finalist for Residential Elderly Care Provider of the Year (Medium Group) at the HealthInvestor Awards 2025!...

Upcoming Events

Awards / Recognitions (5)

Accreditations

There are no accreditations posted yet for Lovell Place Care Home.

Meet the Team (3)

Daney Thomas
Daney ThomasJob Title:Registered Care Home ManagerJoined: 2022

Daney Thomas is the Home Manager at Lovell Place. As a General Nurse with over 23 years of experience, she has earned an NVQ 5 in Leadership and Management, as well as an MA in English Literature. Much of her career has been in the private sector, managing both residential and nursing homes. Daney has a proven record of transforming homes needing improvement, with notable success in raising CQC ratings. Before nursing, she worked in retail and ran a family business. Living in the Southwest of England, outside of work, Daney has a love for baking, interior design, and dressmaking.

"Welcome to Lovell Place, our beautiful Charlton Hayes care home. My dedicated team prioritises holistic well-being, ensuring our residents enjoy each day to the fullest. The heartwarming community of Lovell Place feels less like a care home and more like coming back to family."

Victoria Green
Victoria GreenJob Title:Wellbeing & Lifestyle Lead

My name is Victoria & I am the Wellbeing & Lifestyle Coach here at Lovell Place.

Jasmine Wareham
Jasmine WarehamJob Title:Home AmbassadorJoined: 2026

Jasmine is the Home Ambassador at Lovell Place and brings significant customer service experience from her previous roles. A graduate of the University of Reading with a degree in International Development, she is passionate about social impact and community support.

She has volunteered with organisations including Street Child United in India and Qatar for a period of time, as well as Hope from Harm, an emotional support for victims of crime. During her time at University, she was President of the Women's Football Team. Alongside this, she planned fundraisers for charities such as Cancer Research and Mind, the Mental Health Charity.

Jasmine has extensive experience within the Care Sector, initially beginning her career as a carer and progressing into a supervisory role in Domiciliary care. She also has experience working as a Coordinator within Women's Health services. She thrives in dynamic, forward-thinking environments where she can make a meaningful contribution.

In her spare time, she enjoys travelling, exploring new cultures, playing football and running. She often returns to Dorset to visit family and to enjoy the Jurassic Coast, especially Durdle Door.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Lovell Place Care Home to verify any information. View our terms and conditions. Lovell Place Care Home has an Enhanced Service -more info.