Mum has been a resident here for over 3 years and I can honestly say they have been very happy ones!Sally O(Daughter of Resident/Service User)
We have been welcomed at any time and find the environment bright, caring and homely.David B(Son of Resident/Service User)
Mum has been a resident here for over 3 years and I can honestly say they have been very happy ones!Sally O(Daughter of Resident/Service User)
We have been welcomed at any time and find the environment bright, caring and homely.David B(Son of Resident/Service User)
Conveniently located in the heart of Winterbourne, The Grove Residential Home is a specialist dementia care centre, rated “Outstanding” by the Care Quality Commission (January 2021). With 35 private rooms, the home offers exceptional standards of comfort and it is directly next door to Blossom Fields.
The Grove Residential Home first opened in 1990 and has been providing exceptional care ever since. Occupying a beautifully restored 19th century coach house,...
Conveniently located in the heart of Winterbourne, The Grove Residential Home is a specialist dementia care centre, rated “Outstanding” by the Care Quality Commission (January 2021). With 35 private rooms, the home offers exceptional standards of comfort and it is directly next door to Blossom Fields.
The Grove Residential Home first opened in 1990 and has been providing exceptional care ever since. Occupying a beautifully restored 19th century coach house, the home is situated in the heart of the charming South Gloucestershire village of Winterbourne, where it enjoys an outstanding local reputation.
The Grove has a dementia friendly enclosed courtyard, 1950s themed hairdressers, access to an innovative Memory Lane, along with beautiful homely communal spaces and a great reputation for first class dementia care.
Care home fees are a guide and may vary based on an assessment to understand the level of care and support each resident will need as well as the type of room selected.
The price(s) shown are provided by the care home. Contact The Grove for full pricing details and T&Cs.
Contact The Grove to confirm what's included and get a personalised quote:
The Grove has a Review Score of 9.7 (9.732) out of 10, based on 20 reviews in the last 2 years.
Over all time The Grove has 31 reviews.
My impression is that The Grove is well run with an adequate number of staff, who all act professionally. They treat the residents with kindness and respect. There is, however, a problem with the clothing situation. Laundry is outsourced to another company but frequently Mum's clothing goes missing...
My impression is that The Grove is well run with an adequate number of staff, who all act professionally. They treat the residents with kindness and respect. There is, however, a problem with the clothing situation. Laundry is outsourced to another company but frequently Mum's clothing goes missing (even though all labelled clearly as requested by management). The system in place seems complicated around laundry between The Grove and the company the laundry is outsourced to. The prospectus, before COVID, included minibus trips. It would be great if these could be restarted. Currently, expansion of The Grove is proceeding with a presumed increase in number of residents. Communal rooms are pretty small currently - are there plans to increase these?
Thank you for taking the time to provide us with your feedback, we really appreciate it. I will ask the Manager to speak with you and investigate the laundry situation and I do apologise for any inconvenience. We are not expanding The Grove, rather the work on the building is about replacing the...
Thank you for taking the time to provide us with your feedback, we really appreciate it. I will ask the Manager to speak with you and investigate the laundry situation and I do apologise for any inconvenience. We are not expanding The Grove, rather the work on the building is about replacing the roof, and rendering the walls, improving the presentation of the home. There won't be more residents moving in, I think the spaces are perfect for the current numbers! My colleagues in The Grove are all very committed to the residents and enjoy being with them. That makes all the difference. Again thank you for your feedback. Helen
Nothing is too much trouble when looking after the residents at The Grove and I do feel Mum's welfare is always put first. We are always made to feel very welcome when visiting or taking Mum out,...
Thank you to everyone for their hard work and care, it really does show and makes a difference.
Hello. Thank you for your wonderful review. It has made my day to read that the last 3 years have been really happy ones for your Mum. The manager and the team will love reading that! The Grove is a special little place, you can tell the entire team loves it and the residents. It's a nice place to be, I'm so glad your family is happy. Thank you and best wishes.
Excellent welcoming and settling in for the client and his family. The staff are friendly, caring and listen. Feeling reassured he will be as happy as possible.
Excellent welcoming and settling in for the client and his family. The staff are friendly, caring and listen. Feeling reassured he will be as happy as possible.
Hello, I am so pleased to read that we provided a warm successful welcome for our new Resident and family. The Grove is a warm home, well run by a compassionate and very capable team and manager. We're delighted to be of service to the new Resident and family. Thank you for taking the time to provide us with your feedback.
My Dad has been a resident of The Grove since January 2023 and I have been a regular visitor since then. I cannot commend highly enough the care and support that my Dad has continued to receive. I am always updated on any changes to his care plan by the management team. I have got to know many...
My Dad has been a resident of The Grove since January 2023 and I have been a regular visitor since then. I cannot commend highly enough the care and support that my Dad has continued to receive. I am always updated on any changes to his care plan by the management team. I have got to know many members of staff over the last 15 months. I have the utmost respect for their joyful interaction with the residents and the dedicated care they provide. The family were amazed when I circulated a video of my Dad singing and dancing to live music, something he hasn't done in a long while! The Grove was recommended to me when his dementia meant his needs and behaviour could not be managed at home. It was absolutely the right choice.
Hello, thank you for sharing such a great memory of your Dad's enjoyment of the live music. The Grove always feels like you're in a friend's home, it's such a warm happy home, led by a compassionate manager and filled with colleagues who love what they do and the residents they serve. I'm delighted that your Dad is one of them, thank you for selecting our home.
Very pleasant afternoon spent having a Halloween party seeing my sister-in-law very happy.
Very pleasant afternoon spent having a Halloween party seeing my sister-in-law very happy.
Best wishes, thank you
The door was opened with a wonderful smile and I was shown inside. Things were going on and music was playing in the background. Residents and staff were engaging and they were getting ready for their seasonal party. There was a lovely energy. The staff weren't too busy as they passed to say hello...
The door was opened with a wonderful smile and I was shown inside. Things were going on and music was playing in the background. Residents and staff were engaging and they were getting ready for their seasonal party. There was a lovely energy. The staff weren't too busy as they passed to say hello and refreshments were offered.
I must say a huge thank you for making me so welcome it was so nice to see everyone co producing and supporting each other.
Thank you for your kind words. I am so delighted you received the same welcome I always do when I arrive at the Grove, those great smiles! The relationships of support and kindness between the residents and staff are what makes this home so warm and happy. I always get the feeling I have arrived...
Thank you for your kind words. I am so delighted you received the same welcome I always do when I arrive at the Grove, those great smiles! The relationships of support and kindness between the residents and staff are what makes this home so warm and happy. I always get the feeling I have arrived in the middle of something good happening and I'm welcome to join in. Thanks for taking the time to give us your feedback. My very best wishes to you and your family, warm regards.
Mum came to stay at The Grove towards the end of the Covid pandemic. She was in the early stages of dementia, confused and in poor health. Now her general health is much improved, she is settled and very happy with the excellent care she receives. The staff are warm and friendly so as a visitor I...
Mum came to stay at The Grove towards the end of the Covid pandemic. She was in the early stages of dementia, confused and in poor health. Now her general health is much improved, she is settled and very happy with the excellent care she receives. The staff are warm and friendly so as a visitor I am made to feel welcome when I visit. Overall I feel confident that Mum is looked after very well in a clean, comfortable home by people who know her and care about her.
How lovely it is to read that your mum is so much better with the care and kindness shown in The Grove. The manager leads a great team of people who all care about the residents every day. It's such a homely place because of them. Thank you for your review, my best wishes to you and your family.
My mum moved to The Grove in December 2022. It was a huge upheaval for her and also all the family members. All the staff made it as smooth a transition as possible, from allowing us to make her room as homely as possible and gaining as much background information about her as they could. This...
I know as a daughter how difficult it is to make that difficult decision when choosing a home for a loved one but The Grove really gives you that comfort and peace of mind knowing your loved one is safe and being well cared for which is all down to the manager and her hard working dedicated team.
Thank you for your wonderful review. I am so glad your family is relaxed and happy with our team in The Grove. It's such a lovely warm home, isn't it? Feels like it wraps around each resident and makes them feel safe and visible and loved. The manager and the team will be thrilled to read your kind words. Thank you very much, warm regards.
The staff are friendly and helpful. The Grove really feels like home from home and makes all the residents feel welcome.
The staff are friendly and helpful. The Grove really feels like home from home and makes all the residents feel welcome.
Thank you for taking the time to provide us with your feedback. The Grove team is great, they are all so warm and welcoming and it really feels like home. My best wishes to you and your family, cheers, Helen.
I cannot express how grateful we are, as a family, for the level of service and...
I cannot express how grateful we are, as a family, for the level of service and professionalism that both Dad and the family have received from the team at The Grove. We have been welcomed at any time and find the environment bright, caring and homely. It's never an issue to discuss Dad with carers and management which has given us the reassurance that he is receiving the best care possible.
Hello, thank you very much for taking the time to give us feedback regarding your dad's care and service in The Grove. I am so delighted to read your comments, that our warm and capable team in The Grove are supporting both your dad and your family well. It means a great deal to the team, to...
Hello, thank you very much for taking the time to give us feedback regarding your dad's care and service in The Grove. I am so delighted to read your comments, that our warm and capable team in The Grove are supporting both your dad and your family well. It means a great deal to the team, to receive such comments. They will be both delighted and humbled. Thank you. With my best wishes for you and the family.
My mum is happy here and I like the fact that there is always staff around, who are friendly and caring. It's really good that there are a variety of rooms for residents to use, the music room seems to be a favourite for several of the residents.
My mum is happy here and I like the fact that there is always staff around, who are friendly and caring. It's really good that there are a variety of rooms for residents to use, the music room seems to be a favourite for several of the residents.
Thank you for taking the time to give us your feedback. I am delighted to read that your mum is happy here. The team is really friendly and warm. They genuinely enjoy working with and supporting the residents and that difference shows. Thanks for the review, it is very much appreciated. My best wishes to your family, Helen.
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Residents from The Grove attended the Kubiak Dementia Foundation Family Day. These days offer information and support for those living with dementia and their carers. The foundation offered therapies and...
The homes located in Winterbourne near Bristol were invited by Winterbourne Parish Council to the opening of the South West’s first fully accessible play area. The old Frenchay Hospital site...
The Grove’s sensory garden is not only looking glorious but has literally become the centre of the home this summer. From breakfast alfresco to evening drinks, it is the perfect...
There are currently no awards/recognitions posted yet for The Grove.
There are no accreditations posted yet for The Grove.
Ana Rita leads The Grove with drive and enthusiasm to offer a unique residential setting for those living with dementia. Ana Rita’s passion to work...
Ana Rita leads The Grove with drive and enthusiasm to offer a unique residential setting for those living with dementia. Ana Rita’s passion to work with residents and create a home from home has seen the smooth implementation of Allegra Care’s Household Model at The Grove, further enhancing residents’ quality of life.
The decision to embark on a career in social care was made after Ana Rita cared for her grandparents, both of whom were diagnosed with dementia. Ana took time to educate herself about dementia and how she could best support them. After Ana Rita's grandparents passed away, she moved to the UK and started working in a nursing home. Ana Rita joined Olive Tree House when it first opened in 2016. Ana Rita's career quickly progressed from care assistant to team leader, as she completed her NVQ Levels 2 and 3 in Adult Social Care. Four years ago, Ana Rita became the Trainee Deputy Manager of Olive Tree House, completing the NVQ Level 5 in Management and Leadership in Social Care. She then went on to become the Deputy Manager of Rose Garden, the group's sister homes.
Ana Rita leads a vibrant team, and together, they create a warm, engaging environment with activities that celebrate each resident’s individuality. Ana Rita is committed to providing the mentorship to the team that she has received during her career in care.
Outside of work, Ana Rita loves spending time with her family. Originally from Portugal, she says how much she loves the sun and hot weather!
Having dedicated her career to working with the elderly, specialising in dementia care The Grove are delighted to have Angela onboard as Deputy...
Having dedicated her career to working with the elderly, specialising in dementia care The Grove are delighted to have Angela onboard as Deputy Manager. Angela has worked with Allegra Care for over five years at Rose Garden.
Angela supports residents with compassion and ensuring their well-being is at the heart of her role. Angela thrives working with a team to do all she can to create a positive and caring environment for staff and residents alike; all to ensure The Grove really is a home from home.
Angela is keen to build on her experience and will be taking on further studying to enhance her professional development.
Anita joined The Grove team in 2023 as part of the housekeeping team, she left her position as a carer in another local home as she needed more...
Anita joined The Grove team in 2023 as part of the housekeeping team, she left her position as a carer in another local home as she needed more regular hours to be able to care for her own mother. When the Activities Coordinator role became available Antia jumped at the opportunity, bringing her experience to enhance the lives of the home’s residents with new ideas for activities and events.
Anita has had a varied career from working in pubs to prisons, but her love of care started when she worked as a rehabilitation carer at Frenchay Hospital’s Brain Injury Centre. This role gave Anita a real insight into all aspects of care including working with psychologists.
Outside of work, Anita enjoys spending time with her mum as well as being a carer for her, she also enjoys relaxing with a good book and spending time socialising with friends.
After graduating in 2022 from Bournemouth University with a degree in HR Management and Business Raph decided to take some time off, but that didn’t...
After graduating in 2022 from Bournemouth University with a degree in HR Management and Business Raph decided to take some time off, but that didn’t last long, Raph found out about the receptionist position at Blossom Fields and was working there by the end of the year!
Raph’s skills and knowledge led him to become the home’s administrator soon after starting work at Blossom Fields and now he is responsible for The Grove’s administration as well.
Raph finds his role fulfilling and loves working in the care home environment and the values that go with that. Raph works closely with Saba the Blossom Fields’ receptionist to keep the two busy homes in order.
In his free time, Raph enjoys spending time with family and friends and loves being outdoors. Raph greatly enjoys visiting historical sites, history has been a personal passion for as long as he can remember.
Paul has joined Allegra Care with 27 years’ experience in the health and social care sector, including working in senior leadership roles for the...
Paul has joined Allegra Care with 27 years’ experience in the health and social care sector, including working in senior leadership roles for the last 18 years, covering operations, business management and quality assurance. Paul has a real passion for person-centred care and how that is delivered at the highest level.
Paul has worked across a diverse sector over his time in health and social care and brings a wealth of experience to his new role as Regional Manager. Paul believes in integrating real and meaningful values and culture into a service and in doing so, delivering the outcomes for the people we support. Paul goes by the theory of values with no meaning, which has no value.
Outside of work, Paul is the father of three boys and a 2nd degree black belt who teaches Judo.
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