Philiphaugh Manor, St Columb, Cornwall
Philiphaugh Manor, St Columb, Cornwall
Philiphaugh Manor, St Columb, Cornwall

Philiphaugh Manor is one of the finest retirement homes in Cornwall, dedicated to providing quality living for ladies and gentlemen.

Philiphaugh Manor is an outstanding, newly refurbished Grade II listed building dating back to 1893. The home provides a tranquil, relaxing and spacious environment within beautiful grounds, with the benefits of assistance as needed from a trained and friendly care team.

Philiphaugh Manor has provided high quality residential care for the elderly since the 1980s. The home, standing in its own spacious landscaped gardens, is within walking distance of the main shops and banks of St Columb Major. It is only 4 miles from Newquay Airport and just a short drive from the main A30.

There are magnificent views of the surrounding countryside and gardens, with paths offering a safe environment for walking. There are numerous secluded areas in which to relax and enjoy the abundant flora and fauna. The home has wireless emergency pendants that work throughout the grounds, so residents will always be able to call for help if needed.

The refurbishment, modernisation and complete renaissance of Philiphaugh Manor, to the AbleCare 5 Star quality rating, is already well under way. Both stylish and thoughtful in design, the new Show Suite, with en-suite bathroom and wide screen TV, will be coming soon. Courtyard suites and Penthouse rooms will also be available soon.

Be the first to reserve a room from the first phase of refurbishment. To hear about new rooms as they’re released please either email or call now and book a free taster day.

Group: AbleCare Partnership

Person in charge: Alice Taylor (Registered Manager)

Local Authority / Social Services: Cornwall Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 32 Service Users

Registered Care Categories*: Dementia • Detention Under Mental Health Act • Mental Health Condition • No Medical Intervention • Old Age • Physical Disability • Sensory Impairment • Younger Adults

Specialist Care Categories: Alzheimer's

Admission Information: Ages 60+.

Single Rooms: 32

Shared Rooms: 0

Rooms with ensuite WC: 29

Weekly Charges Guide: Personal Care Single £630 – £950 (These prices are only a guideline, please contact Philiphaugh Manor to find out the exact price for your requirements.) (These prices are only a guideline, please contact Philiphaugh Manor to find out the exact price for your requirements.)

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Independent Living Training • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Directions:

From the A30:
. At the A30/A39/B3279 Toldish Roundabout take A39
signposted Wadebridge/ Newquay.
. At the 1st roundabout take 3rd exit A39 Wadebridge.
. At 2nd roundabout take 2nd exit for St Columb Major,
Station Road.
. Follow Station road for approximately 1/3 of a mile, until
you reach a speed-control width-restriction, Philiphaugh
Manor will be on the left.

Visiting:

Philiphaugh Care Home is in St. Columb, Cornwall near
to the north coast, approximately 4 miles east of
Newquay Airport.

Parking:

Residents are welcome to bring their own transport and there is plentiful visitors parking.

Latest Care Quality Commission* Report on Philiphaugh Manor: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

2 Bed Vacancies

posted 03 Oct 2017

Free Taster Day!! Come along and join in with our activities, have lunch and then enjoy the afternoon entertainment, all for free! What's to lose? There is no 'hard sell' or even a sales person. You will either like us and want to come back or not.We offer Care, Respite, Extended Respite, Holiday or give your Carer a break by staying with us for a few days or a few weeks. Advanced bookings taken and we are now bookings well into 2017.

Reviews

9.4 Philiphaugh Manor has a Review Score of 9.4 (9.377)

The Review Score of 9.4 (maximum of 10) for Philiphaugh Manor is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 9 Reviews over all time. This Average Rating is also the rating value for Philiphaugh Manor in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 6 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.439 for Philiphaugh Manor is calculated as follows: ( (52 Excellents x 5) + (50 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 107 Ratings = 4.439

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 4.938 Points relating to the number of positive Reviews for Philiphaugh Manor is based on 6 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 6.4 positive Reviews (32 registered maximum number of service users ÷ 5). 6 Reviews ÷ 6.4 Target = 0.938

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    4
  • Good
    5
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Philiphaugh Manor?

  • Extremely LIKELY
    5
  • Likely
    4
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Philiphaugh Manor

  • Daughter of Resident/Service User
    3
  • Brother of Resident/Service User
    1
  • Cousin of Resident/Service User
    1
  • Daughter-in-law of Resident/Service User
    1
  • Friend of Resident/Service User
    1
  • more

Excellent home, never any problems, although my father now needs a nursing home, they are doing their best to try and meet his needs.

How likely would you be to recommend Philiphaugh Manor? Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Philiphaugh Manor has continually provided a comfortable home for mum. She is happy there and we are confident that she is getting good care. All the carers are very friendly and professional.

How likely would you be to recommend Philiphaugh Manor? Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

My mother moved in December 2016. Since we have found she is a lot better and happy. I am sure it is down to the care at Philiphaugh, the staff are fantastic in looking after her needs (though she can be stubborn). Three good meals a day, warm and comfortable

How likely would you be to recommend Philiphaugh Manor? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

My cousin has been living at Philiphaugh Manor for almost a year.
She is 89 years old and suffering from dementia but is physically quite fit.
She settled in very quickly and wishes to stay in her new home.
She has a lovely bedroom but likes to spend most of her time downstairs because she enjoys the company.

How likely would you be to recommend Philiphaugh Manor? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

On our arrival, we are always greeted by pleasant and happy staff. The house always seems to be a very happy place.

How likely would you be to recommend Philiphaugh Manor? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Mum has been in Philiphaugh Manor for just over two months. Something she never wanted but was inevitable after the decline in her health. Since the start of her stay, she has been treated by all the staff with honesty, dignity and respect. She has a large, light room and I was encouraged to personalise this as much as I wanted enabling Mum to be surrounded by familiar items. She has a favourite chair, throws, family pictures and ornaments. All the regular meals are well prepared and a good choice is offered and mum never goes hungry - quite the opposite! I visit at all different times and I'm always made very welcome.

How likely would you be to recommend Philiphaugh Manor? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Staff are generally always available and helpful. Home is reasonably well decorated and furnished, although some modernisation may be recommended. Environment is friendly and the atmosphere pleasantly warm. Mealtimes are regular and overall the menu, quality of food and service is very good. The care given meets my relatives needs and the staff are helpful and friendly. The manager is a lovely lady and has always seen through my requests and recommendation.

How likely would you be to recommend Philiphaugh Manor? Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

As a new resident she seems to have settled in extremely well, she was very apprehensive about going into a home but now seems happy to stay. The staff are all very helpful and welcoming. We have provided the information below to the best of our ability.

How likely would you be to recommend Philiphaugh Manor? Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

I think Philiphaugh Manor is such a loving and caring home. The staff make you really welcome, the service they provide and the facilities are excellent. The home has a relaxing and calming feel to it.

How likely would you be to recommend Philiphaugh Manor? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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Awards / Recognitions

May 2014

4 Star Hygiene Rating

Recipient: Philiphaugh Manor

Date: Tuesday 06 May 2014

more details

Job Vacancies

Staff Profiles

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Care Home Idol 2016

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