
I cannot praise this home enough, from the facilities and staff 10 out of 10Judy C(Daughter of Resident/Service User)


Her room is spacious and clean, as are all common used areaH K(Daughter of Resident/Service User)

I cannot praise this home enough, from the facilities and staff 10 out of 10Judy C(Daughter of Resident/Service User)


Her room is spacious and clean, as are all common used areaH K(Daughter of Resident/Service User)

Philiphaugh Manor is one of the finest retirement homes in Cornwall, dedicated to providing quality living for ladies and gentlemen.
Philiphaugh Manor is an outstanding, newly refurbished Grade II listed building dating back to 1893. The home provides a tranquil, relaxing and spacious environment within beautiful grounds, with the benefits of assistance as needed from a trained and friendly care team.
Philiphaugh Manor has provided high quality residential care for the...
Care Provided by Philiphaugh Manor
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 32 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Palliative / End of Life Care
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
These prices are only a guideline, please contact Philiphaugh Manor to find out the exact price for your requirements.
The price(s) shown are provided by the care home. Contact Philiphaugh Manor for full pricing details and T&Cs.
Contact Philiphaugh Manor to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- AbleCare Partnership
- Private Owned
Person in charge
- Lynda Fletcher(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 60+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2016
- Number of floors: 2
Room Information
- Single Rooms (32)
- Single Rooms with ensuite Wet Room (2)
Visiting
- Philiphaugh Care Home is in St. Columb, Cornwall near to the north coast, approximately 4 miles east of Newquay Airport.
Parking
- Residents are welcome to bring own transport and plentiful visitors parking.
Philiphaugh Manor Reviews (41)
Philiphaugh Manor has a Review Score of 8.8 (8.783) out of 10, based on 4 reviews in the last 2 years.
Over all time Philiphaugh Manor has 41 reviews.
My mum since coming to Philiphaugh has maintained a more positive mindset and her health has levelled out. She loves all the staff who are always happy to help her in her daily needs and 'wants' to the best of their ability. They treat her fairly and without complaint as she can be challenging at times. She loves her food here and again they do their best to get her what she likes as she can be a bit fussy on what she likes, but never a problem if she does not like what is on offer and willing to give her different.
Overall, I really like it here, I get on well with the staff and I'm well looked after.
Been happy with all the help I received to get Mum in here and now she is here, the staff make Mum feel welcome and give her hugs, which helps her feel love, which is important to her.
My uncle is very settled and happy at Philiphaugh, which is lovely to see, and I am very grateful to all the staff there. I watch him interact with the staff and can see that they really do understand his needs. His room is spacious and always warm. Whilst I do not see the food at the home I have given a high score as my uncle tells me how much he enjoys his meals.
My brother has not lived at home with his wife for two years. For the first eight months he was either in hospital or in a home in another town. Philiphaugh is the only place he has been settled. He has never asked to be taken home and is happy with the food and all the staff there. The building is sad and does need updating, but the staff are wonderful and to the family this is what we care about for him more than any posh building.
I was quite apprehensive of my mother entering a care home, however, my first thoughts and feelings of Philiphaugh Manor was what a nice atmosphere, immediately quelling my anxiety. Greeted by a senior member of staff who was very welcoming, sympathetic and optimistic. I felt reassured. The room my mother occupies is warm, clean and suitable for her. Every time we visit, the staff are very friendly and helpful and my mum said she couldn't be happier. She has only been there a month and I am reassured she is being looked after very well but very nice competent staff.
My mum has lived at Philiphaugh for 2 years. She is very settled now. She likes all the staff and says they are nice. I know my mum is happy here as she is always happy and settled when I see her. The staff are well trained, knowledgeable, and kind. They are always happy to chat and tell me how Mum is doing. They listen to my thoughts about my mum’s care. It would be great if they could get someone to take the residents out in the minibus again, now the weather is improving.
When we visit my sister at Philiphaugh Manor, the staff are always pleasant and welcoming. Staff are very tentative, they sit and chat with residents and take care of all their needs. My sister's room is good, it has a TV, large window, en-suite and is always clean and tidy.
The manager and all the staff are absolutely lovely and really do care for the ladies and gentlemen. Nothing is too much trouble and will help you and accommodate you in any way they can.
The home itself is a lovely building, the rooms are quite big with en-suites for the people staying.
Plenty of activities my lady had her nails painted her hair was always nice in a ponytail or plated which looked lovely.
Visiting is great you get to spend time in their room if you wish or any of the communal rooms, the food looked lovely (made me hungry) and my lady enjoyed it all. Especially in the afternoon when a nice cup of tea came and a delightful lady had a selection of buns.
I can’t rank the staff high enough, very caring and helpful.
Thank you all so very much 10 stars are not enough that’s for sure.
When you enter Philiphaugh you are immediately struck by its warm and homely atmosphere - it feels cosy and the staff seem to be genuinely kind and friendly. I cannot get my mother's opinion, as she has severe dementia, however, she never seems to want to leave after her respite stays. I think she probably prefers Philiphaugh to her own home! Other nursing homes we have tried have felt too clean, too clinical and too sterile. Philiphaugh does not feel like this at all - it feels like a proper home from home. I wish we could afford for Mum to live there all of the time!
It was a challenging experience - but helped me to be more mobile. The staff were kind and dedicated. The food very good. I admired their tolerance and patience. Lovely surroundings.
My mum is comfortable and happy with Philiphaugh Manor and I feel she is well looked after, receiving good care as part of the family of residents. The recent painting throughout Philiphaugh Manor really makes it look brighter and smart. Communication with staff about Mums health is food and I feel that Mum is in a caring and comfortable setting receiving the care it was impossible to provide in her home.
My mother has been well looked after for two years to date. Covid-19 care was excellent throughout the pandemic, and precautions are still in place. Slightly chaotic housekeeping at times, resulting in clothes being lost, although clearly marked with a name.
Mum always looks cared for, well and healthy. The home and room are very clean, and the staff very friendly and helpful. It's clear that they genuinely care for the residents. Living a long distance from the home, we are reassured that our mother is in safe hands.
We chose Philiphaugh Manor for my mum as it has a homely feel. The staff are very patient with mum who has dementia and can be very difficult. Her room is always clean and adapted over the years to her needs! The whole building has been having an ongoing program of improvements which have greatly enhanced its appeal. I would have no hesitation in recommending Philiphaugh Manor.
A lovely home from home- friendly, kind staff. Excellent amenities with no fuss and lovely ambience.
My wife has been in this care home for three years. I am completely satisfied in every respect- no complaints whatsoever.
My mother has been a resident at Philiphaugh Manor since February 2021. I was initially very nervous as she was placed there on release from the hospital, but I have nothing but praise for the staff and the home. They are unfailingly kind, pleasant and respectful of my mother, who has dementia and other physical problems. She enjoys the company of other residents, the food, her room, the activities and the facilities. She and her room are always clean, and she is always well dressed. Philiphaugh is an hour's drive away from me, and I wish I could see her more often, but she likes it there so much, she doesn't want to move!
My mother was transferred from another care home where the owner there couldn't handle her 'lively' nature and found her too much 'trouble', but I must say that since she has been at Philiphaugh Manor I cannot praise the staff there enough. She enjoys her time there and she also cannot say enough about them. They are always pleasant courteous and we are always kept informed of their intentions before any important actions are carried out. I would highly recommend Philiphaugh and their staff to any potential families that are considering placing their relatives there on a permanent basis or for respite. Well done Philiphaugh.
After mum being here for temporary care, she is very happy and hopes to stay on a permanent package. The care is great, staff wonderful, very good food. She has all she requires and is very happy.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 10 March 2023Requires improvement
- CaringGood
- EffectiveRequires improvement
- ResponsiveRequires improvement
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
1 Bed Vacancy
Posted: 28 July 2026A warm welcome awaits you at Philiphaugh Manor. Try our Free Taster Day!! Come along and join in with our activities, have lunch and then enjoy the afternoon entertainment, all for free! What's to lose? There is no 'hard sell' or even a sales person. You will either like us and want to come back or not. We offer Care, Respite, Extended Respite, Holiday or give your Carer a break by staying with us for a few days or a few weeks. Advanced bookings taken and we are booking into 2026.
News (0) & Events (0)
There are no news items for Philiphaugh Manor.
There are no upcoming events for Philiphaugh Manor.
Awards / Recognitions (1)
- 29 Oct 2019Recipient: Philiphaugh Manor
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Philiphaugh Manor
What types of Care is Philiphaugh Manor registered for?
Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Philiphaugh Manor have?
There are 32 Single Rooms.
What are the Facilities & Services at Philiphaugh Manor?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Philiphaugh Manor to the centre of St Columb?
0.5 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Philiphaugh Manor to verify any information. View our terms and conditions. Philiphaugh Manor has an Enhanced Service -more info.