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Philiphaugh Manor

Station Road, St Columb, Cornwall TR9 6BX
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I cannot praise this home enough, from the facilities and staff 10 out of 10Judy C(Daughter of Resident/Service User)
Philiphaugh Manor, St Columb
Philiphaugh Manor, St Columb
Her room is spacious and clean, as are all common used areaH K(Daughter of Resident/Service User)
Philiphaugh Manor, St Columb

Philiphaugh Manor is one of the finest retirement homes in Cornwall, dedicated to providing quality living for ladies and gentlemen.

Philiphaugh Manor is an outstanding, newly refurbished Grade II listed building dating back to 1893. The home provides a tranquil, relaxing and spacious environment within beautiful grounds, with the benefits of assistance as needed from a trained and friendly care team.

Philiphaugh Manor has provided high quality residential care for the...  

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Care Provided by Philiphaugh Manor

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 32 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,350 - £1,850£1,350 - £1,850

These prices are only a guideline, please contact Philiphaugh Manor to find out the exact price for your requirements.

Contact Philiphaugh Manor to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Lynda Fletcher (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2016
  • Number of floors: 2

Room Information

  • Single Rooms (32)
  • Single Rooms with ensuite Wet Room (2)

Visiting

  • Philiphaugh Care Home is in St. Columb, Cornwall near to the north coast, approximately 4 miles east of Newquay Airport.

Parking

  • Residents are welcome to bring own transport and plentiful visitors parking.

Philiphaugh Manor Reviews (44)

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9.1

Philiphaugh Manor has a Review Score of 9.1 (9.082) out of 10, based on 7 reviews in the last 2 years. Over all time Philiphaugh Manor has 44 reviews.

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Showing 44 reviews matching selected criteria
Review from Julie T (Daughter of Resident) published on 22 November 2021 Submitted via Website
Overall Experience

My mother has been a resident at Philiphaugh Manor since February 2021. I was initially very nervous as she was placed there on release from the hospital, but I have nothing but praise for the staff and the home. They are unfailingly kind, pleasant and respectful of my mother, who has dementia and other physical problems. She enjoys the company of other residents, the food, her room, the activities and the facilities. She and her room are always clean, and she is always well dressed. Philiphaugh is an hour's drive away from me, and I wish I could see her more often, but she likes it there so much, she doesn't want to move!

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Review from R L (Son of Resident) published on 22 September 2020 Submitted via Website
Overall Experience

My mother was transferred from another care home where the owner there couldn't handle her 'lively' nature and found her too much 'trouble', but I must say that since she has been at Philiphaugh Manor I cannot praise the staff there enough. She enjoys her time there and she also cannot say enough about them. They are always pleasant courteous and we are always kept informed of their intentions before any important actions are carried out. I would highly recommend Philiphaugh and their staff to any potential families that are considering placing their relatives there on a permanent basis or for respite. Well done Philiphaugh.

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Review from J B (Daughter of Resident) published on 27 March 2020 Submitted via Review Postal Card
Overall Experience

After mum being here for temporary care, she is very happy and hopes to stay on a permanent package. The care is great, staff wonderful, very good food. She has all she requires and is very happy.

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Review from Gillian B (Wife of Resident) published on 19 March 2020 Submitted via Website
Overall Experience

My husband went into this home for four nights respite care whilst I had a much-needed break. Unfortunately, he had a urine infection which the person in charge did not detect or do anything about. He got very confused and when I came to collect him I was made aware by one particular 'carer' that she found him to be too much trouble. All in all a very unpleasant experience!

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Review from A G (Daughter of Resident) published on 5 June 2019 Submitted via Postal Card
Overall Experience

There were no bathing facilities for 5 months but these were resolved following an email to the director. Laundry facilities are adequate but any white pants/vests soon became pink!! I now wash my mother's skirts and cardigans as would be spoilt! Issues over hairdressing facilities, now have hair salon but water pressure poor so awaiting new pressurised hot water system. Care home would benefit from the care home manager coming out of the office and working with carers, sometimes unaware of what is happening.

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Review from Lynda W (Daughter-in-law of Resident) published on 28 May 2019 Submitted via Postal Card
Overall Experience

Any establishment is only as good as the staff, at Philiphaugh Manor they excel in every aspect of care given to my mother-in-law. They all perform at times, extremely upsetting duties, with great patience and understanding. In our view, they cannot be bettered and are greatly appreciated.

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Review from Mack S (Son of Resident) published on 22 May 2019 Submitted via Postal Card
Overall Experience
I find the staff extremely helpful always and since being in this home she has become happier in herself, much less stressed and very well fed.

I am kept informed of any issues and there is always someone on hand should I need any advice. Thank you.

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Review from G S (Daughter of Resident) published on 22 May 2019 Submitted via Postal Card
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All staff are helpful and caring. I don't have any concerns over mums care.

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Review from Marion B (Friend of Resident) published on 15 May 2019 Submitted via Review Postal Card
Overall Experience

A very close friend of mine has been a resident at Philiphaugh for a year now. I have been very impressed by the care she has received. Lately, she has not been well and both the staff and those who manage the home could not have been more attentive to her condition and her needs. I've also been grateful for their readiness to listen to my concerns and suggestions during this time.

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Review from Roger S (Nephew of Resident) published on 9 April 2019 Submitted via Review Postal Card
Overall Experience

My aunt receives the very best care and attention, her hygiene, meals and medical prescriptions are attended to without fail.

Her room is lovely with en-suite. Activities are plentiful.

She is always treated with dignity and politeness.

On our regular visits we are always treated well and staff and management are always welcoming.

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Review from H K (Daughter of Resident) published on 15 February 2019 Submitted via Review Postal Card
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All staff members 9management and carers) are pleasant, helpful and friendly carers, showing consideration to Mum's needs, including personal care ii.e., hair wash, bath etc. Her room is spacious and clean, as are all common used areas. Food provided is nutritious and meet dietary requirements. All visitors, family and friends are always welcomed.

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Review from D J (Son of Resident) published on 16 January 2019 Submitted via Review Postal Card
Overall Experience
A lovely old house perfect for its use.
Mother on respite from Falmouth Hospital such a great family orientated place.
The staff (mostly) being members of the same family an excellent working environment, a lot of other homes do not have. Very quiet and relaxed atmosphere most of the time. Have been so pleasantly surprised of the care by the staff excellent.

Overall very happy with my mum respiting there they cannot do enough for her. Thank you so much mum very happy.

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Review from Patricia S (Daughter of Resident) published on 23 July 2018 Submitted via Website
Overall Experience

My mother went to Phliphaugh after been in the hospital for four weeks and was rather traumatised after her stay there. After a couple of weeks, she was back to her normal self.

My mother has been in there 16 weeks and now is looking better than ever. So thanks to the staff for all the care she has received.

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Review from Judy C (Daughter of Resident) published on 4 January 2018 Submitted via Website
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I would like to thank all the staff for the wonderful way they looked after my Father. They are very caring and compassionate. The home is more like a lovely hotel rather than a home. It has changed my outlook on homes. If I ever have to go into a home I sincerely hope it is like Philipaugh Manor. I cannot praise this home enough, from the facilities and staff 10 out of 10.

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Review from Valerie P (Daughter of Resident) published on 17 November 2017 Submitted via Website
Overall Experience
My Mum was in the care of the fantastic staff at Philiphaugh on several occasions over the last 2 years whilst my husband and I had some respite breaks. In the last few months Mum became needier and beyond the care that we could give her at home, and so we had a difficult decision to make. However, that decision was made so much easier knowing that she would be in the care of the staff at Philiphaugh Manor whom I cannot praise highly enough.

Sadly Mum passed away on November 7th. I knew that the staff were caring and kind, but in her last 2 days of life, I witnessed their extraordinary care and attention, not just to Mum but also to me, for which I am so grateful.

We will always remember your kindness to Mum and a 'thank you' seems inadequate, but it comes from our hearts and with our love and gratitude.

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Review from Alan H (Son of Resident) published on 12 July 2017 Submitted via Review Postal Card
Overall Experience

My mother moved in December 2016. Since we have found she is a lot better and happy. I am sure it is down to the care at Philiphaugh, the staff are fantastic in looking after her needs (though she can be stubborn). Three good meals a day, warm and comfortable

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Review from Caroline M (Daughter of Resident) published on 29 June 2017 Submitted via Review Postal Card
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Excellent home, never any problems, although my father now needs a nursing home, they are doing their best to try and meet his needs.

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Review from Pamela L (Daughter-in-law of Resident) published on 27 June 2017 Submitted via Review Postal Card
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Philiphaugh Manor has continually provided a comfortable home for mum. She is happy there and we are confident that she is getting good care. All the carers are very friendly and professional.

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Review from Elizabeth B (Cousin of Resident) published on 20 March 2017 Submitted via Review Postal Card
Overall Experience
My cousin has been living at Philiphaugh Manor for almost a year.
She is 89 years old and suffering from dementia but is physically quite fit.
She settled in very quickly and wishes to stay in her new home.

She has a lovely bedroom but likes to spend most of her time downstairs because she enjoys the company.

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Review from Bernard J (Brother of Resident) published on 8 March 2017 Submitted via Review Postal Card
Overall Experience

On our arrival, we are always greeted by pleasant and happy staff. The house always seems to be a very happy place.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 March 2023
Overall
Requires improvement
  • CaringGood
  • EffectiveRequires improvement
  • ResponsiveRequires improvement
  • SafeRequires improvement
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

1 Bed Vacancy

Posted: 21 August 2026

Philiphaugh Manor warmly welcomes you. Join us for our Free Taster Day and experience all our activities, lunch and afternoon entertainment for free! There’s no pressure or sales pitch – you’ll either enjoy yourself and return or not. We offer Care, Respite, Extended Respite, Holiday care or a break for your carer by staying with us for a few days or weeks. We’re already booking into 2027 and welcome advanced bookings.

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