
I cannot praise this home enough, from the facilities and staff 10 out of 10Judy C(Daughter of Resident/Service User)


Her room is spacious and clean, as are all common used areaH K(Daughter of Resident/Service User)

I cannot praise this home enough, from the facilities and staff 10 out of 10Judy C(Daughter of Resident/Service User)


Her room is spacious and clean, as are all common used areaH K(Daughter of Resident/Service User)

Philiphaugh Manor is one of the finest retirement homes in Cornwall, dedicated to providing quality living for ladies and gentlemen.
Philiphaugh Manor is an outstanding, newly refurbished Grade II listed building dating back to 1893. The home provides a tranquil, relaxing and spacious environment within beautiful grounds, with the benefits of assistance as needed from a trained and friendly care team.
Philiphaugh Manor has provided high quality residential care for the...
Care Provided by Philiphaugh Manor
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 32 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Palliative / End of Life Care
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
These prices are only a guideline, please contact Philiphaugh Manor to find out the exact price for your requirements.
The price(s) shown are provided by the care home. Contact Philiphaugh Manor for full pricing details and T&Cs.
Contact Philiphaugh Manor to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- AbleCare Partnership
- Private Owned
Person in charge
- Lynda Fletcher(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 60+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2016
- Number of floors: 2
Room Information
- Single Rooms (32)
- Single Rooms with ensuite Wet Room (2)
Visiting
- Philiphaugh Care Home is in St. Columb, Cornwall near to the north coast, approximately 4 miles east of Newquay Airport.
Parking
- Residents are welcome to bring own transport and plentiful visitors parking.
Philiphaugh Manor Reviews (41)
Philiphaugh Manor has a Review Score of 8.8 (8.783) out of 10, based on 4 reviews in the last 2 years.
Over all time Philiphaugh Manor has 41 reviews.
My husband went into this home for four nights respite care whilst I had a much-needed break. Unfortunately, he had a urine infection which the person in charge did not detect or do anything about. He got very confused and when I came to collect him I was made aware by one particular 'carer' that she found him to be too much trouble. All in all a very unpleasant experience!
There were no bathing facilities for 5 months but these were resolved following an email to the director. Laundry facilities are adequate but any white pants/vests soon became pink!! I now wash my mother's skirts and cardigans as would be spoilt! Issues over hairdressing facilities, now have hair salon but water pressure poor so awaiting new pressurised hot water system. Care home would benefit from the care home manager coming out of the office and working with carers, sometimes unaware of what is happening.
Any establishment is only as good as the staff, at Philiphaugh Manor they excel in every aspect of care given to my mother-in-law. They all perform at times, extremely upsetting duties, with great patience and understanding. In our view, they cannot be bettered and are greatly appreciated.
I am kept informed of any issues and there is always someone on hand should I need any advice. Thank you.
All staff are helpful and caring. I don't have any concerns over mums care.
A very close friend of mine has been a resident at Philiphaugh for a year now. I have been very impressed by the care she has received. Lately, she has not been well and both the staff and those who manage the home could not have been more attentive to her condition and her needs. I've also been grateful for their readiness to listen to my concerns and suggestions during this time.
My aunt receives the very best care and attention, her hygiene, meals and medical prescriptions are attended to without fail.
Her room is lovely with en-suite. Activities are plentiful.
She is always treated with dignity and politeness.
On our regular visits we are always treated well and staff and management are always welcoming.
All staff members 9management and carers) are pleasant, helpful and friendly carers, showing consideration to Mum's needs, including personal care ii.e., hair wash, bath etc. Her room is spacious and clean, as are all common used areas. Food provided is nutritious and meet dietary requirements. All visitors, family and friends are always welcomed.
Mother on respite from Falmouth Hospital such a great family orientated place.
The staff (mostly) being members of the same family an excellent working environment, a lot of other homes do not have. Very quiet and relaxed atmosphere most of the time. Have been so pleasantly surprised of the care by the staff excellent.
Overall very happy with my mum respiting there they cannot do enough for her. Thank you so much mum very happy.
My mother went to Phliphaugh after been in the hospital for four weeks and was rather traumatised after her stay there. After a couple of weeks, she was back to her normal self.
My mother has been in there 16 weeks and now is looking better than ever. So thanks to the staff for all the care she has received.
I would like to thank all the staff for the wonderful way they looked after my Father. They are very caring and compassionate. The home is more like a lovely hotel rather than a home. It has changed my outlook on homes. If I ever have to go into a home I sincerely hope it is like Philipaugh Manor. I cannot praise this home enough, from the facilities and staff 10 out of 10.
Sadly Mum passed away on November 7th. I knew that the staff were caring and kind, but in her last 2 days of life, I witnessed their extraordinary care and attention, not just to Mum but also to me, for which I am so grateful.
We will always remember your kindness to Mum and a 'thank you' seems inadequate, but it comes from our hearts and with our love and gratitude.
My mother moved in December 2016. Since we have found she is a lot better and happy. I am sure it is down to the care at Philiphaugh, the staff are fantastic in looking after her needs (though she can be stubborn). Three good meals a day, warm and comfortable
Excellent home, never any problems, although my father now needs a nursing home, they are doing their best to try and meet his needs.
Philiphaugh Manor has continually provided a comfortable home for mum. She is happy there and we are confident that she is getting good care. All the carers are very friendly and professional.
She is 89 years old and suffering from dementia but is physically quite fit.
She settled in very quickly and wishes to stay in her new home.
She has a lovely bedroom but likes to spend most of her time downstairs because she enjoys the company.
On our arrival, we are always greeted by pleasant and happy staff. The house always seems to be a very happy place.
Mum has been in Philiphaugh Manor for just over two months. Something she never wanted but was inevitable after the decline in her health. Since the start of her stay, she has been treated by all the staff with honesty, dignity and respect. She has a large, light room and I was encouraged to personalise this as much as I wanted enabling Mum to be surrounded by familiar items. She has a favourite chair, throws, family pictures and ornaments. All the regular meals are well prepared and a good choice is offered and mum never goes hungry - quite the opposite! I visit at all different times and I'm always made very welcome.
Staff are generally always available and helpful. Home is reasonably well decorated and furnished, although some modernisation may be recommended. Environment is friendly and the atmosphere pleasantly warm. Mealtimes are regular and overall the menu, quality of food and service is very good. The care given meets my relatives needs and the staff are helpful and friendly. The manager is a lovely lady and has always seen through my requests and recommendation.
As a new resident she seems to have settled in extremely well, she was very apprehensive about going into a home but now seems happy to stay. The staff are all very helpful and welcoming. We have provided the information below to the best of our ability.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 10 March 2023Requires improvement
- CaringGood
- EffectiveRequires improvement
- ResponsiveRequires improvement
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
1 Bed Vacancy
Posted: 28 July 2026A warm welcome awaits you at Philiphaugh Manor. Try our Free Taster Day!! Come along and join in with our activities, have lunch and then enjoy the afternoon entertainment, all for free! What's to lose? There is no 'hard sell' or even a sales person. You will either like us and want to come back or not. We offer Care, Respite, Extended Respite, Holiday or give your Carer a break by staying with us for a few days or a few weeks. Advanced bookings taken and we are booking into 2026.
News (0) & Events (0)
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There are no upcoming events for Philiphaugh Manor.
Awards / Recognitions (1)
- 29 Oct 2019Recipient: Philiphaugh Manor
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