Beacon House

4 Church Road, Dartmouth TQ6 9HQ
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9.7 18 Reviews
  • Beacon House, Dartmouth
Beacon House Care Home – A Home with Heart in Dartmouth

Beacon House Care Home is a friendly, welcoming 29-bed residence located in the beautiful town of Dartmouth. Surrounded by stunning views, Beacon offers a peaceful and homely atmosphere where residents feel truly cared for and valued.

Beacon pride themselves on creating a home-from-home environment, where comfort, companionship, and quality of life come first. Beacon staff are a caring and compassionate team that go above and beyond every day to ensure residents feel safe, happy, and supported.

Beacon offer a wide range of stimulating activities designed around residents’ personal hobbies and interests. From arts and crafts to gentle exercise, bus trips, and fun events throughout the year, there’s always something to enjoy. Beacon maintain strong links with the local community, helping residents stay connected and engaged.

Working alongside healthcare professionals, Beacon also provide high-quality end-of-life care with empathy, dignity, and respect.

On-site services such as a hairdresser and chiropodist add to the comfort and convenience of life at Beacon House. And when it comes to mealtimes, residents enjoy delicious, nutritious food tailored to individual tastes and dietary needs.

At Beacon House, more than just a care home—Beacon is a family.
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Care Provided by Beacon House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 34 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1300
  • Self-Funded Residential Dementia Care: from £1300
  • RESPITE Self-Funded Residential Care: from £1300
  • RESPITE Self-Funded Residential Dementia Care: from £1300

Fees are based on individual requirements and room choice.

These prices are only a guideline, please contact Beacon House to find out the exact price for your requirements.

Contact Beacon House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Beacon House to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Sarah Tremlett (Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2025
  • Number of floors: 4

Room Information

  • Single Rooms (29)
  • Couples/Companion Rooms (0)

Visiting

  • The team warmly invite you to visit any of their homes. Meet the team, explore the environment, and experience their warm and welcoming community.

Parking

  • Free on-site parking is available for residents, visitors, and staff, including accessible spaces near the main entrance for easy access.

Beacon House Reviews (18)

9.7

Beacon House has a Review Score of 9.7 (9.690) out of 10, based on 15 reviews in the last 2 years.
Over all time Beacon House has 18 reviews.

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Total of 18, showing 1-18
Review from Deborah H (Daughter-in-law of Resident) published on 10 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The manager & her team were more than, helpful they really care. We had a difficult situation settling a poorly father in law into care.
The team always provide the highest standard where physically caring for our relative. The care home is so clean, homely & doesnt smell! In a time of stress with
father in law we felt supported, informed & cared for, such a stressful time leading up to admission. We can only express our ongoing gratitude & continued support during the end of life care.
Reply from Sarah Tremlett, Manager at Beacon HouseThank you so much for taking the time to share such kind and thoughtful feedback. Your words truly mean a great deal to the whole team.
We know how difficult and emotional it can be to place a loved one into care, especially during such a challenging time, and we are honoured that you trusted us to support your father-in-law and your family. Providing compassionate, dignified, and high-quality care is at the heart of everything we do, and it is reassuring to know this was felt by you.
Your appreciation of our team, the care provided, and the environment of the home will be shared with everyone - it will mean a great deal to them. Please know that we continue to be here to support you and your family, and we are grateful for your trust and kind words during such a sensitive time.
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Review from Steven M (Grandson of Resident) published on 9 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Great staff, Grandad is doing so well at 100. The care given has changed our lives. Food great, clean, refurb great. Best care home around.
Reply from Sarah Tremlett, Manager at Beacon HouseThank you so much for your wonderful feedback! We're thrilled to hear that your Grandad is doing so well at 100 and that our team's care has made such a positive difference in your lives. We're also glad you're enjoying the food and our facilities. Your kind words mean the world to us and motivate our staff to keep providing the best care possible.
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Review from R D (Cousin of Resident) published on 14 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
What a great improvement really brought the home up to date with the new decorations very modern look well done, and the staff are accomodating and friendly.
Reply from Sarah Tremlett, Manager at Beacon HouseThank you for your kind feedback. We're delighted to hear that you appreciate the recent improvements and new dcor, and that they've helped bring the home up to date. Your lovely comments about our accommodating and friendly staff mean a great deal to us. Thank you for taking the time to share your experience.
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Review from G P (Nephew of Resident) published on 14 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A genuine all round helpful and caring care home and care staff. A professional home to have my Auntie look after at.
Their hard work is much appreciated and respected always.
Reply from Sarah Tremlett, Manager at Beacon HouseThank you for your kind words, and for the support and kindness you have shown to our team. It truly means a great deal to us and is very much appreciated.
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Review from M R (Partner of Resident) published on 9 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
What a difference the refurbishment has made! The lounge has lovely comfortable arm chairs for everyone and the dining area is now full of light & the new tables & chairs make a much more sociable atmosphere. I cannot speak too highy of all the staff who carry out their duties with such care, kindness
& understanding to all residents. I feel very fortunate and grateful that M is in such good hands. Thank you!
Reply from Sarah Tremlett, Manager at Beacon HouseThank you so much for your kind and thoughtful feedback. We are delighted to hear how much you have enjoyed the refurbishment and that the new lounge and dining areas have created such a comfortable and sociable environment. Your generous comments about our staff mean a great deal to us - they take great pride in providing care with kindness, understanding, and respect. We are truly grateful for your trust and are pleased to know that M feels safe and well cared for. Thank you again for taking the time to share your appreciation.
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Review from Joanne G (Friend of Resident) published on 6 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Gill has been at Beacon House for about 18 months and is happy, always looks well presented & is very well looked after. All the staff, without exception are kind, attentive & helpful from Sarah & Tobi down. The recent redecoration makes the place not just attractive, but smart, yet homely. A brilliant
home, a brilliant team - well done team B.H.
Reply from Sarah Tremlett, Manager at Beacon HouseThank you so much for your wonderful feedback! We're delighted to hear that Gill is happy and thriving at Beacon House. It's lovely to know that our team's care and attention make a positive difference, and we're thrilled that the recent redecoration has added to the welcoming atmosphere. Your kind words mean a lot to all of us - we'll be sure to share them with the team.
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Review from D P (Friend of Resident) published on 16 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Beacon House provides first class care to residents with a wide range of needs. The team of carers seem genuinely 'caring' and get involved in activities as well as their routine activities. A recent major refurbishment of the home has made a huge difference to the feel of the place and the boosted
morale of staff, residents and visitors!
Reply from Sarah Tremlett, Manager at Beacon HouseThank you so much for your kind and thoughtful feedback. We're delighted to hear that your experience of Beacon House has been so positive. Our team takes great pride in providing high-quality, compassionate care, and it's wonderful to know that their genuine commitment and involvement in activities has been noticed and appreciated.
We're also very pleased that the recent refurbishment has made such a positive difference to the atmosphere of the home. Creating a welcoming, comfortable environment for residents, staff, and visitors is extremely important to us, and it's heartening to hear that it has helped boost morale all around.
Thank you again for taking the time to share your comments-they mean a great deal to everyone at Beacon House.
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Review from S G (Son of Resident) published on 12 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
All the staff at Beacon House are truly wonderful. I really can't thank them enough for the loving care and compassion (and patience!) which they demonstrate on a daily basis when supporting my elderly mother. There is a genuine family atmosphere between the residents and the staff who are always smiling
and welcoming. I was particularly impressed with how the staff/management handled the recent refurbishment (with minimum disruption to the residents!) which has transformed the internal environment.
Reply from Sarah Tremlett, Manager at Beacon HouseThank you so much for your wonderful feedback. It truly means a great deal to all of us at Beacon House. We feel privileged to support your mother, and it's heart-warming to know that our care, compassion, and patience are making a positive difference to her and to your family.
We are especially glad that you've felt the family atmosphere we strive to create every day. Our team takes great pride in making Beacon House a welcoming, supportive home for all our residents.
Your kind words about the recent refurbishment are also greatly appreciated. We worked hard to ensure the improvements were carried out smoothly and with as little disruption as possible, so it's lovely to hear that the transformation has been noticed.
Thank you again for taking the time to share your experience. Your support and trust mean so much to us.
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Review from Iris B (Daughter of Resident) published on 11 December 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum has been resident in Beacon House for over nine years and has always been treated in a very kind and caring way.
Reply from Sarah Tremlett, Manager at Beacon HouseMany thanks for your lovely words the team are so kind and caring. They have truly loved caring for mum.
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Review from V S (Daughter of Resident) published on 1 September 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We are very happy with the care. Especially as out mother's last care home was negligant everyone is friendly, helpful and attentive to our mother. Everywhere is tidy and clean meals are regular and drinks always available. Our mother is always carefully dressed and is clean and looked after regarding
hair, nails etc. I know the medical team are regular visitors.
Reply from Sarah Tremlett, Manager at Beacon HouseThank you so much for your kind words. We are truly delighted to hear that you are happy with the care your mother is receiving. Our team works hard to make sure every resident feels comfortable, supported, and well looked after, so it means a great deal to know this is being reflected in your mother's experience.We will be sure to share your feedback with the staff, who will be encouraged to know their friendliness, attentiveness, and dedication are making such a positive difference.Thank you again for taking the time to share your thoughts-it is a privilege to care for your mother.
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Review from Sarah G (Daughter of Resident) published on 1 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Beacon House - The staff are caring and helpful, and always cheerful. They create a feeling of happiness in the home, which is a joy. It is like one big family.
Reply from Sarah Tremlett, Manager at Beacon HouseThank you so much for your kind words. It's truly lovely to hear that you feel the sense of happiness and family here at Beacon House - that's exactly what we hope to create every day.We're very lucky to have such a dedicated and cheerful team who genuinely care about each and every resident. Your thoughtful feedback means a great deal to all of us, and I'll be sure to share it with the staff - it will make their day.Thank you again for taking the time to share your thoughts.Warmest regards,Sarah
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Review from L E (Niece of Resident) published on 23 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Visted Beacon House today around lunchtime. The staff are all absolutely delightful, so friendly, happy & so kind to the residents. The lunch looked delicious, followed by a pudding and a coffee - just great!
Beacon House feels happy!
There is good energy here.
The place is clean and tidy and has
amazing views over the harbour from the beautifully sunny conservatory. Well done, team!
Reply from Sarah Tremlett, Manager at Beacon HouseThank you very much for your kind and thoughtful review following your visit to Beacon House.We are so pleased to hear that you found the staff friendly, happy, and kind, and that the atmosphere felt positive and welcoming. It means a great deal to us to know that the care and effort our team puts in every day is noticed and appreciated.We are also delighted that you enjoyed the lunchtime experience and the lovely view from our conservatory. It is a favourite spot for many of our residents, and we are glad you were able to experience it too.Your encouraging words truly lift our spirits, and we will be sure to share your comments with the whole team here at Beacon House. They will be thrilled to know that their hard work is making a difference.Thank you again for taking the time to share your thoughts.
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Review from Trudy B (Daughter-in-law of Resident) published on 3 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum in law has been here for 9 years. She has always been looked after with love & care. She has reached 105 years old, only because of the wonderful care she has received. I just feel the hoe could do with some modernisation.
Reply from Sarah Tremlett, Manager at Beacon HouseThank you so much for your kind words and for trusting us with your mother-in-law's care for the past nine years. It is truly heartwarming to hear that she has felt loved and well looked after, and reaching 105 is an incredible milestone!We also appreciate your feedback regarding modernisation. We are always looking for ways to improve and enhance our facilities while maintaining the high standard of care we provide. Your input is invaluable, and we will take it into consideration as we continue making improvements.Thank you again for your support and for being part of our community.
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Review from M H (Resident) published on 10 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been in Beacon House since 17th November 2022 and from the start, I was impressed by the commitment of the staff in the care of the residents. The staff were proactive in asking you if you were feeling well and happy and if you had any problems. I have given good feedback for the family environment
created by staff and management. Since Friday 10th November 2023, I have, after a risk assessment, been allowed out which has been great.
Reply from Tushar Shah, Director at Beacon HouseThank you for your wonderful review and kind words about Beacon House. We're delighted to hear you've felt well cared for and part of our Beacon family. It's fantastic that you can now enjoy more independence following your time with us - we're so pleased this has been a positive step for you. Your feedback means a lot to our team and we'll share it with them. Thank you for being a valued part of our home.
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Review from Peter B (Respite Resident) published on 26 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I spent just over two months in Beacon House as part of my recovery from a stroke. All the staff were incredibly friendly and helpful which made my stay there far less traumatic than it might have been. I have happy memories of my time there.
Reply from Tushar Shah, Director at Beacon HouseHi Peter, thank you for your kind words about your stay at Beacon House. We are thrilled to hear that our staff made a positive impact on your recovery from a stroke. It is our goal to create a comfortable and supportive environment for all our residents, so we are glad that we were able to achieve this during your time with us. Wishing you all the best in your continued recovery journey!
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Review from David H (Son of Resident) published on 14 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother moved into Beacon House two months ago and we are so delighted at the transformation in her happiness and wellbeing. The staff already know her individual needs and she is obviously benefiting from their excellent care. She is not nearly so stressed about her memory loss and enjoys the many
activities and outings they arrange. The meals are very wholesome and the tea/coffee trolley is always doing its rounds. The management are very high calibre and hands-on. The home is comfortable, well heated and has a family atmosphere. My mother’s room is ideal for her, though she prefers to be out in the communal area all day engaging with the other residents and staff. So much better for her than when she lived alone in her flat getting more and more agitated. We congratulate all those working at Beacon House on making my mother’s old age as happy as possible.
Reply from Suzanne Gatrell, Manager at Beacon HouseThank you so much for taking the time to write a review. We appreciate it. We are thrilled that your mum is settled and enjoying her time at Beacon. The size of the home is perfect for many of the residents to enjoy time together or attend different activities, yet have the privacy of their room as needed. It is very important for our team to focus on who your mum is and her likes and dislikes as well as all aspects of her wellbeing. Thank you for choosing Beacon House for your mum and for entrusting her with our care.
Suzanne, Tobi and the Beacon House Team
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Review from N L (Son of Resident) published on 30 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
A very good home, great atmosphere and all round care. Good food and interesting menu, plenty for the residents to do with regular entertainment.


Residents encouraged to engage and take part in activities.

Reply from Tushar Shah, Director at Beacon HouseThank you so much for your kind words about Beacon House. We strive to create a warm and welcoming atmosphere for our residents, and we are delighted that you have noticed this during your visit. Our team works hard to provide a diverse range of activities and entertainment to keep our residents engaged and happy. Thank you again for taking the time to leave us a review - it means a lot to us!
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Review from T S (Son of Resident) published on 30 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister and I have had fantastic service from the manager and all the staff with regard to our elderly mother with dementia. They have all gone above and beyond to make her comfortable and communicate effectively with us.
Reply from Tushar Shah, Director at Beacon HouseThank you for taking the time to share your experience with Beacon House. We understand how challenging it can be to take care of a loved one with dementia, and our team is dedicated to providing exceptional service and support. It brings us great joy to know that your mother felt comfortable and well taken care of during her stay with us. We will continue to go above and beyond for all our residents and their families. Thank you again for choosing Beacon House.
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Current Review Score: 9.7 (9.690)

Overview of Review Score

The Review Score of 9.7 (9.690) out of 10 for Beacon House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 15 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.815 for Beacon House is calculated as follows: ( (148 Excellents x 5) + (27 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 178 Ratings = 4.815
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.875 Points relating to the number of positive Reviews for Beacon House is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.875
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 34 registered maximum number of service users is 6.8, which has been reached with 15 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 2 Jul 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (2)

Sarah

Sarah Tremlett

Job Title: Registered Care Manager Joined: 1997

Sarah has worked in the care sector for 28 years and has been part of Centrum Care Homes for the past five years. As Registered Care Manager at Beacon House, she is passionate about supporting residents and staff, ensuring high-quality, person-centred care in a safe, welcoming, and happy environment.


She is dedicated to helping residents live their best lives with compassion and dignity and values the opportunity to learn and grow alongside her team. Sarah finds it a privilege to care for older people and to share in their wisdom and life experiences.


Outside of work, she enjoys spending time with her family, including her two children and their lively dog, making every moment together special.

Mehul and Tushar

Mehul and Tushar Shah

Job Title: Director Joined: 2018

Prior to starting Centrum Care Homes, Mehul and Tushar successfully, and continue, to lead by example in excellence in domiciliary care. Rated outstanding with the CQC and continue to provide outstanding care in the Reading area.


Mehul worked in the City within Investment Banking and Finance, working for leading Global Investment banks. Within a short period of time, Mehul was given the opportunity and responsibility of managing the bank's extensive European Property portfolio as well as advising multinationals on their mergers and acquisitions strategy.


Mehul has a passion for operational excellence, working with the team to ensure that the system and processes are in place to deliver and evidence quality care. Mehul works alongside the team to ensure that the team is meeting CQC standards, and operational sustainability and has a key eye for detail.


Prior to launching Bluebird Care, Tushar worked at Mars Inc, working in a variety of management roles in IT, Commercial, Sales and Marketing. He was responsible for the management of Mars' European Advertising and Media Agency relationships.


Tushar has a passion for bringing creative ideas to fruition to better the quality of life of our residents and team alike. Tushar works alongside the team to support business development. Working in partnership with the councils, CCGs and local charities, Tushar works in identifying challenges and putting in place sustainable and innovative long-term solutions.


Tushar is also passionate about developing a culture of quality and excellence within the workforce.

Frequently Asked Questions about Beacon House

What types of Care is Beacon House registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Beacon House have?

There are 29 Single Rooms.

What are the Facilities & Services at Beacon House?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Beacon House to the centre of Dartmouth?

0.3 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Beacon House to verify any information. View our terms and conditions. Beacon House has an Enhanced Service - more info.