Beacon House

4 Church Road, Dartmouth TQ6 9HQ
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9.8 11 Reviews
  • Beacon House, Dartmouth
Beacon House Care Home – A Home with Heart in Dartmouth

Beacon House Care Home is a friendly, welcoming 29-bed residence located in the beautiful town of Dartmouth. Surrounded by stunning views, Beacon offers a peaceful and homely atmosphere where residents feel truly cared for and valued.

Beacon pride themselves on creating a home-from-home environment, where comfort, companionship, and quality of life come first. Beacon staff are a caring and compassionate team that go above and beyond every day to ensure residents feel safe, happy, and supported.

Beacon offer a wide range of stimulating activities designed around residents’ personal hobbies and interests. From arts and crafts to gentle exercise, bus trips, and fun events throughout the year, there’s always something to enjoy. Beacon maintain strong links with the local community, helping residents stay connected and engaged.

Working alongside healthcare professionals, Beacon also provide high-quality end-of-life care with empathy, dignity, and respect.

On-site services such as a hairdresser and chiropodist add to the comfort and convenience of life at Beacon House. And when it comes to mealtimes, residents enjoy delicious, nutritious food tailored to individual tastes and dietary needs.

At Beacon House, more than just a care home—Beacon is a family.

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 34 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • COPD/Pulmonary Disease
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1150 – £1250
  • Self-Funded Residential Dementia Care: £1150 – £1300

These prices are only a guideline, please contact Beacon House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Sarah Tremlett (Registered Manager)

Local Authority / Social Services

Admission Criteria

  • All admissions are subject to a pre-admission assessment to ensure we can meet individual care needs.
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 4

Room Information

  • Single Rooms (34)
  • Couples/Companion Rooms (0)

Visiting

  • The team warmly invite you to visit any of their homes. Meet the team, explore the environment, and experience their warm and welcoming community.

Parking

  • Free on-site parking is available for residents, visitors, and staff, including accessible spaces near the main entrance for easy access.

9.8

Beacon House has a Review Score of 9.8 (9.835) out of 10, based on 11 reviews in the last 2 years. Over all time Beacon House has 11 reviews.

Overall Experience

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Overall Experience  Overall Experience 5.0 out of 5

Beacon House - The staff are caring and helpful, and always cheerful. They create a feeling of happiness in the home, which is a joy. It is like one big family.

Reply from Sarah Tremlett, Manager at Beacon House

Thank you so much for your kind words. It's truly lovely to hear that you feel the sense of happiness and family here at Beacon House - that's exactly what we hope to create every day.We're very lucky to have such a dedicated and cheerful team who genuinely care about each and every resident. Your thoughtful feedback means a great deal to all of us, and I'll be sure to share it with the staff - it will make their day.Thank you again for taking the time to share your thoughts.Warmest regards,Sarah

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Overall Experience  Overall Experience 5.0 out of 5

Beacon House is an absolute gem - wonderful caring staff and what a view from the lovely conservatory and outdoor area.! My elderly mother has been a resident since January and has flourished thanks to the cheerful care and kindness shown to her on a daily basis. We really can't thank the manager and
the team enough for what they do!

Reply from Sarah Tremlett, Manager at Beacon House

Thank you so much for your lovely message - it truly means a lot to all of us here at Beacon House. I'm so pleased to hear how well your mum has settled in since January. It's been a joy to see her flourish, and we feel very lucky to have her as part of our community.We always try to create a warm, caring environment where residents feel safe, happy, and valued, so to know that your mum is thriving really touches our hearts. I'll be sure to pass your kind words on to the team - they'll be absolutely delighted.Thank you again for your support and trust. We're always here if you ever need anything.Warmest wishes,Sarah

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Overall Experience  Overall Experience 5.0 out of 5

Visted Beacon House today around lunchtime. The staff are all absolutely delightful, so friendly, happy & so kind to the residents. The lunch looked delicious, followed by a pudding and a coffee - just great!
Beacon House feels happy!
There is good energy here.
The place is clean and tidy and has
amazing views over the harbour from the beautifully sunny conservatory. Well done, team!

Reply from Sarah Tremlett, Manager at Beacon House

Thank you very much for your kind and thoughtful review following your visit to Beacon House.We are so pleased to hear that you found the staff friendly, happy, and kind, and that the atmosphere felt positive and welcoming. It means a great deal to us to know that the care and effort our team puts in every day is noticed and appreciated.We are also delighted that you enjoyed the lunchtime experience and the lovely view from our conservatory. It is a favourite spot for many of our residents, and we are glad you were able to experience it too.Your encouraging words truly lift our spirits, and we will be sure to share your comments with the whole team here at Beacon House. They will be thrilled to know that their hard work is making a difference.Thank you again for taking the time to share your thoughts.

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Overall Experience  Overall Experience 5.0 out of 5

My mum in law has been here for 9 years. She has always been looked after with love & care. She has reached 105 years old, only because of the wonderful care she has received. I just feel the hoe could do with some modernisation.

Reply from Sarah Tremlett, Manager at Beacon House

Thank you so much for your kind words and for trusting us with your mother-in-law's care for the past nine years. It is truly heartwarming to hear that she has felt loved and well looked after, and reaching 105 is an incredible milestone!We also appreciate your feedback regarding modernisation. We are always looking for ways to improve and enhance our facilities while maintaining the high standard of care we provide. Your input is invaluable, and we will take it into consideration as we continue making improvements.Thank you again for your support and for being part of our community.

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Overall Experience  Overall Experience 5.0 out of 5

My partner has now been in Beacon House for eight months and I have been so impressed with the kindness, care and dedication shown by both management and staff. Innovative, new ideas have been introduced and have made Beacon House more inviting and homely. Events and activities are thoughtfully planned
to stimulate and enhance the lives of residents. I have also had great support and inclusion on my partner's ongoing struggle with dementia. A very sincere thank you to everyone.

Reply from Sarah Tremlett, Manager at Beacon House

Thank you so much for taking the time to share such a heartfelt review of Beacon House. We are truly touched by your kind words and delighted to hear that your experience with us has been so positive. It's incredibly rewarding to know that our efforts to create a warm, inviting and supportive environment have made a difference to both you and your partner. Our team takes great pride in introducing innovative ideas and planning activities to enrich the lives of our residents and your feedback reaffirms that we are on the right path. We also deeply value the trust you've placed in us to support you and your partner through their journey with dementia. Providing compassionate care and keeping families included and supported is at the heart of what we do. Thank you, once again, for your kind words. Your encouragement means the world to our team and motivates us to continue doing our best every day.

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Overall Experience  Overall Experience 5.0 out of 5

I have been in Beacon House since 17th November 2022 and from the start, I was impressed by the commitment of the staff in the care of the residents. The staff were proactive in asking you if you were feeling well and happy and if you had any problems. I have given good feedback for the family environment
created by staff and management. Since Friday 10th November 2023, I have, after a risk assessment, been allowed out which has been great.

Reply from Tushar Shah, Director at Beacon House

Thank you for your wonderful review and kind words about Beacon House. We're delighted to hear you've felt well cared for and part of our Beacon family. It's fantastic that you can now enjoy more independence following your time with us - we're so pleased this has been a positive step for you. Your feedback means a lot to our team and we'll share it with them. Thank you for being a valued part of our home.

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Overall Experience  Overall Experience 5.0 out of 5

I spent just over two months in Beacon House as part of my recovery from a stroke. All the staff were incredibly friendly and helpful which made my stay there far less traumatic than it might have been. I have happy memories of my time there.

Reply from Tushar Shah, Director at Beacon House

Hi Peter, thank you for your kind words about your stay at Beacon House. We are thrilled to hear that our staff made a positive impact on your recovery from a stroke. It is our goal to create a comfortable and supportive environment for all our residents, so we are glad that we were able to achieve this during your time with us. Wishing you all the best in your continued recovery journey!

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Overall Experience  Overall Experience 5.0 out of 5

My mother moved into Beacon House two months ago and we are so delighted at the transformation in her happiness and wellbeing. The staff already know her individual needs and she is obviously benefiting from their excellent care. She is not nearly so stressed about her memory loss and enjoys the many
activities and outings they arrange. The meals are very wholesome and the tea/coffee trolley is always doing its rounds. The management are very high calibre and hands-on. The home is comfortable, well heated and has a family atmosphere. My mother’s room is ideal for her, though she prefers to be out in the communal area all day engaging with the other residents and staff. So much better for her than when she lived alone in her flat getting more and more agitated. We congratulate all those working at Beacon House on making my mother’s old age as happy as possible.

Reply from Suzanne Gatrell, Manager at Beacon House

Thank you so much for taking the time to write a review. We appreciate it. We are thrilled that your mum is settled and enjoying her time at Beacon. The size of the home is perfect for many of the residents to enjoy time together or attend different activities, yet have the privacy of their room as needed. It is very important for our team to focus on who your mum is and her likes and dislikes as well as all aspects of her wellbeing. Thank you for choosing Beacon House for your mum and for entrusting her with our care.
Suzanne, Tobi and the Beacon House Team

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Overall Experience  Overall Experience 5.0 out of 5

A very good home, great atmosphere and all round care. Good food and interesting menu, plenty for the residents to do with regular entertainment.


Residents encouraged to engage and take part in activities.

Reply from Tushar Shah, Director at Beacon House

Thank you so much for your kind words about Beacon House. We strive to create a warm and welcoming atmosphere for our residents, and we are delighted that you have noticed this during your visit. Our team works hard to provide a diverse range of activities and entertainment to keep our residents engaged and happy. Thank you again for taking the time to leave us a review - it means a lot to us!

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Overall Experience  Overall Experience 5.0 out of 5

We feel blessed to have found Beacon House with the wonderful managers. They have gone out of their way to make our mother feel at home and dealt with some of her fairly difficult moments. The staff in general are kind, patient and always smiling. We count ourselves very lucky.

Reply from Tushar Shah, Director at Beacon House

Thank you for taking the time to leave such a heartwarming review about your experience with Beacon House. We are delighted that our managers have been able to make your mother feel at home and have handled any difficult moments with care and patience. Our staff takes great pride in providing exceptional service to all of our residents, and we appreciate you recognising their efforts. Thank you for choosing Beacon House as your loved one's home - it truly means a lot to us.

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Overall Experience  Overall Experience 5.0 out of 5

My sister and I have had fantastic service from the manager and all the staff with regard to our elderly mother with dementia. They have all gone above and beyond to make her comfortable and communicate effectively with us.

Reply from Tushar Shah, Director at Beacon House

Thank you for taking the time to share your experience with Beacon House. We understand how challenging it can be to take care of a loved one with dementia, and our team is dedicated to providing exceptional service and support. It brings us great joy to know that your mother felt comfortable and well taken care of during her stay with us. We will continue to go above and beyond for all our residents and their families. Thank you again for choosing Beacon House.

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Current Review Score: 9.8 (9.835)

Overview of Review Score

The Review Score of 9.8 (9.835) out of 10 for Beacon House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.835 for Beacon House is calculated as follows: ( (109 Excellents x 5) + (15 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 127 Ratings = 4.835

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Beacon House is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 34 registered maximum number of service users is 6.8, which has been reached with 11 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 2 Jul 2019

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (0)

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Meet the Team (2)

Sarah

Sarah Tremlett

Job Title: Registered Care Manager

Joined: 1997

I have worked in the care sector for 28 years—and I still love what I do. Over the years, I’ve gained experience across many different areas of care, and for the past five years, I’ve been proud to be part of Centrum Care Homes. I'm currently the Registered Care Manager at Beacon, and every day I continue to learn and grow alongside my incredible team.


I’m passionate about getting to know our residents and staff, and I’m committed to helping everyone live the best lives possible, with compassion and dignity at the heart of everything we do.


As a Registered Care Manager, I support our team in delivering high-quality, person-centred care. I ensure that we meet the highest standards and create a supportive, safe, and happy environment for both our residents and staff.


Caring for the older generation is a true privilege. They have so much wisdom and life experience to share, and being part of their journey is something I deeply value. I also genuinely enjoy working with my team at Beacon and across Centrum Care Homes. Care work can be challenging, but having a strong, supportive team makes all the difference.


I’m married with two wonderful children—a daughter aged 8 and a son aged 13. We also have a dog who keeps us on our toes! My favourite place to be is anywhere I’m with my family.

Mehul and Tushar

Mehul and Tushar Shah

Job Title: Director

Joined: 2018

Prior to starting Centrum Care Homes, Mehul and Tushar successfully, and continue, to lead by example in excellence in domiciliary care. Rated outstanding with the CQC and continue to provide outstanding care in the Reading area.


Mehul worked in the City within Investment Banking and Finance, working for leading Global Investment banks. Within a short period of time, Mehul was given the opportunity and responsibility of managing the bank's extensive European Property portfolio as well as advising multinationals on their mergers and acquisitions strategy.


Mehul has a passion for operational excellence, working with the team to ensure that the system and processes are in place to deliver and evidence quality care. Mehul works alongside the team to ensure that the team is meeting CQC standards, and operational sustainability and has a key eye for detail.


Prior to launching Bluebird Care, Tushar worked at Mars Inc, working in a variety of management roles in IT, Commercial, Sales and Marketing. He was responsible for the management of Mars' European Advertising and Media Agency relationships.


Tushar has a passion for bringing creative ideas to fruition to better the quality of life of our residents and team alike. Tushar works alongside the team to support business development. Working in partnership with the councils, CCGs and local charities, Tushar works in identifying challenges and putting in place sustainable and innovative long-term solutions.


Tushar is also passionate about developing a culture of quality and excellence within the workforce.

Frequently Asked Questions about Beacon House

What types of Care is Beacon House registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Beacon House have?

There are 34 Single Rooms.

What are the Facilities & Services at Beacon House?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Beacon House to the centre of Dartmouth?

0.3 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Beacon House to verify any information. View our terms and conditions. Beacon House has an Enhanced Service - more info.