Dene Court Care Home

Love love love

Our mum has been at Dene Court for around 5 years. She is so happy there, probably happier than in most of her life. Her care is really excellent and we always feel welcomed and listened to. If she's been unwell this has been attended to promptly and in never feels like anything is too much trouble. There's an amazing team caring for mum, the rooms are always clean and the foods good. Whether it's the carers, supervisors, manager or director, everyone seems to know what mum likes / doesn't. There may not be chandeliers from the ceiling but for us it's all about the home being "homely" and welcoming. We are really happy, mum loves the staff and feels relaxed and safe at Dene Court.

Friendly and always welcoming.. communication has been brilliant just wished to say a huge thank you for the support given to my sister-in-law and myself during what have been a difficult few months.

My mother has been at Dene Court since March 2024. I cannot fault anything that the staff and management do for my mother.

They are caring, courteous and show immense professionalism when dealing with not only my mum, but all the residents within the home.

Nothing is too much trouble, from the management and the office team, the kitchen, cleaning staff, and the care staff, infact, anyone who works there.

I would have no hesitation in recommending Dene Court to anyone.

Dene Court Care Home is fantastic with how it deals with residents caring how the staff (carers) address the ladies and gents - nothing is too much trouble. The kindness shown is humbling, plenty of smiles.

My Mum has been in Dene court for 6 months now, she has received the most excellent care. I honestly cannot fault Dene Court, from the cleanliness of every room to the highest possible care and attention each resident receives. There are activities done daily to keep everyone entertained, trips organised to various places and even entertainment brought in. The food is outstanding with plenty of choices, homemade cakes and treats every day. The best thing about Dene Court is the incredible staff, from the first day my mum arrived she has been looked after with the up most care and respect. I am extremely lucky to have found a home for my mum where she feels safe, happy, loved and enjoys. We as a family cannot recommend Dene Court enough.

Nan receives the most amazing daily care; the staff now feel like friends to us and family to my nan. My nan loves the vast menu served every day, tea and homemade cakes every afternoon. Activities done daily arts, crafts, bingo, entertainment, visits from the birds of prey bringing in the most amazing owls and day trips to lovely places. I have never seen a more clean place, the staff work incredibly hard to maintain the home making it feel so homely. My nan is always treated with dignity and respect. Smiles have now been put back on my nan face and ours thanks to Dene Court Staff.

Mum’s been at the home for a few years now and she certainly enjoys her life there, the staff are always professional but most importantly friendly and supportive of any family matters. The home is clean and well-maintained with some modern equipment available.

My mum became a resident of Dene Court in the Summer of 2021, from the time she arrived the staff have been incredibly supportive and helpful. We are always made extremely welcome when we visit, Mum's room is always kept clean, tidy and well looked after. We are regularly updated as to Mum's welfare and as a family, we are all extremely grateful. Everyone who works there is extremely professional and caring with the residents, during the week there are lots of different activities, which we feel makes all the difference to Mum's well-being. As a family we feel, Dene Court is the perfect place for Mum.

Dad is very settled in Dene Court, he has a lovely relationship with the staff who he keeps on their toes, he happily joins in the various activities within the home and with the other residents, I am also very happy with the care and consideration given by all the staff from the top to the bottom which has helped me relax knowing he is so well cared for. Thank You.

My mother stayed in Dene Court for two weeks to enable myself, her daughter, to have much needed respite. I honestly couldn’t have wished for a better home for my mother to have stayed in. The manager was extremely kind and caring and goes above and beyond to help. He has chosen his staff so well too as they were all kind and caring which shows as soon as you walk through the door with their happy attitude. I can’t begin to thank them enough for taking such good care of my mother. It was the first time my mother has ever been away from me but I left without any worries at all as knew she was in capable hands. The food was home-cooked with wine being offered much to my mum's delight, regular entertainment was just what my mother needed too. Never thought she would enjoy painting and exercising, but the pictures proved me wrong. Weekly outings to Greendale were enjoyed. Keep up the good work.

Thank you for doing your best to make Mum's life a happy one.

We appreciate everything that Dene Court do for Mum and they are an excellent example of what a care home should be.

Every time I visit my mum she is always very happy and well cared for. She always smiles when staff come into her room. The staff are always very welcoming and give me an update on Mum before I visit her which I find very helpful. The home arranges a lot of activities for the residents and they always look like they are having good fun. I wouldn't want Mum to be anywhere else.

My dad moved into Dene Court on the day the country went into lockdown for the first time. I cannot speak highly enough of the team. The care they gave Dad and the care given to us as a family was wonderful and helped us to deal with a very difficult situation. Dad always had a smile on his face and everyone on the team were so kind and patient with him. He enjoyed the meals in their lovely dining room and he loved his frequent tea and biscuits. I am so pleased he went to Dene Court.

The thing that really makes Dene Court a success is the people, their devotion to looking after all residents are commendable. It is clear that the strong care ethic from the management cascades to all.

During the 5 years+ that our mother was a resident of Dene Court Care Home, Exeter, my brother and I were very impressed by both the management and personal care shown to her. Despite being afflicted with Alzheimer's during this time, she would always say "Thank you" to those members of staff who tended to her needs! I think this simple gesture speaks volumes to the gratitude we as a family felt towards those working as a team at Dene Court, to ensure the well-being and comfort of all the residents there. Thank you all once again for ensuring our mother's final years were happy ones!

My mother lived at Dene Court for her last years, until her death in March 2023. Alzheimer’s disease never worsened as we had feared it might. My mother told me, throughout her life there, that she was happy at Dene Court and liked living there. The care home staff were caring, compassionate and patient with my mother. They treated her with respect and dignity and took the trouble to build an appropriate caring relationship with her, encouraging her to join in the craft activities that she loved and to interact with the visiting pets as therapy dogs. The care home staff were incredibly supportive, caring, compassionate and patient with my family, proactively providing information about my mother’s well-being. My mother died in the home that she loved, surrounded by her family and had as natural and peaceful a death as is possible today. Throughout her last days, the care home staff were helpful, cooperative and patient with her and with me and all of our family.

My mum has been a resident of Dene Court for over a year since it became clear that she could no longer live independently. The staff have shown her immense compassion and kindness. They have encouraged her to enjoy her life once more and I cannot speak too highly of them. I know that she is being well cared for, which is ultimately all that matters.

We were very happy with the way my mother was looked after and cared for by all the staff at the care home. They gave her excellent care right up to when she passed away in March 2022. The excellent care continued towards us even after she passed away.