Dene Court Care Home

Fort Villa, 1 Wonford Street, Exeter EX2 5HU
Review Us
9.4 23 Reviews
  • Dene Court Care Home, Exeter
Dene Court Care Home in Exeter offers people with care needs a welcoming friendly, home.

Trained staff care for people with dignity and respect at all times.

A variety of activities are available for residents to participate that suit their interests.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 28 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £950 – £1020
  • Self-Funded Residential Dementia Care: £1050 – £1100

These prices are only a guideline, please contact Dene Court Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Dene Court Care Home Ltd

Person in charge

  • Caroline Quartly (Care Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2021
  • Number of floors: 3

Room Information

  • Single Rooms (28)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (5)

Visiting

  • Open visiting, avoiding mealtimes. After 7pm and out of hours by appointment only.

Parking

  • Car park on site.

Dene Court Care Home Reviews (23)

9.4

Dene Court Care Home has a Review Score of 9.4 (9.393) out of 10, based on 5 reviews in the last 2 years.
Over all time Dene Court Care Home has 23 reviews.

Overall Experience
  • 19
  • 4
  • 0
  • 0
  • 0
Date Published
  • 23
  • 3
  • 3
  • 5
  • 18
Reviewer Connection to Dene Court Care Home
  • 10
  • 9
  • 1
  • 1
  • 1
  • 1
Total of 23, showing 21-23
Review from Sheila W (Daughter of Resident) published on 13 December 2018 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mother had lived happily within the parameters of her severe dementia within in this residential home and the Manager, and her staff were always kind, caring and patient with my mother.


The end of life care that my mother was led by the Manager and her team, was both especially the professional

and immensely kind. Two certain members of staff were outstanding in their care of my mother.


I would like to thank all the staff of Dene Court for their dedication and empathy with my very elderly mum; they did their best to make her happy.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Gareth J (Son of Resident) published on 20 March 2017 Submitted via Website • Report
Overall Experience 4.0 out of 5
Dear Manager


It was lovely to meet you today after my birthday lunch with mum. She is genuinely happy at Dene Court and has already made some lovely friends which is so important to her.


Thank you both for taking the time to explain the care and medication mum has received for her recent illness

- the extra monitoring which you have put in place is a real comfort to mum and us.


We feel that mum is in very safe hands and we know that she appreciates the care she is receiving from you and your staff.


Kind regards

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  • Care / Support
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  • Treated with Dignity
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  • Value for Money
Review from Stuart H (Son of Resident) published on 17 April 2016 Submitted via Website • Report
Overall Experience 4.0 out of 5
Most things pretty good but found the 'care' outstanding. Both of my parents spent their final days here and were very well looked after. It's not an easy job but the staff were genuinely caring and did a great job.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.4 (9.393)

Overview of Review Score

The Review Score of 9.4 (9.393) out of 10 for Dene Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 5 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.4 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Dene Court Care Home is calculated as follows: ( (60 Excellents x 5) ) ÷ 60 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.393 Points relating to the number of positive Reviews for Dene Court Care Home is based on 5 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 = 3.5
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 28 registered maximum number of service users is 5.6. 5 Positive Reviews ÷ 5.6 = 0.893
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 7 Oct 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (1)

No image found

Caroline Quartly

Job Title: Manager

Manager of the home.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Dene Court Care Home to verify any information. View our terms and conditions. Dene Court Care Home has an Enhanced Service - more info.