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- The Koppers Specialist Memory Care Home







The Koppers Specialist Memory Care Home is committed to the compassionate caring of older people who are experiencing issues with memory loss and mental health complications.
The home has a warm and friendly atmosphere and is set in a scenic village known for its outstanding natural beauty and hosts numerous local amenities and fine recreational areas.
Staff are experienced and trained in a variety of areas.
Care Provided by The Koppers Specialist Memory Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 25 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Stairlift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact The Koppers Specialist Memory Care Home for full pricing details and T&Cs.
Contact The Koppers Specialist Memory Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- The Koppers Care Ltd
- Private Owned
Person in charge
- Tsvetomira Nikolova-Palanchova(Manager)
Local Authority / Social Services
Admission Information
- Ages 60+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2025
- Number of floors: 2
Room Information
- Single Rooms (15)
- Couples/Companion Rooms (5)
- Single Rooms with ensuite Wet Room (2)
Visiting
- Please be respectful at meal times as these can be very busy.
Parking
- At the front of the building and a large car park to the left of the home.
The Koppers Specialist Memory Care Home Reviews (25)
Over all time The Koppers Specialist Memory Care Home has 25 reviews.
Though Mum was only a resident for a short time, she was treated with kindness and dignity through her final stages of life. All the staff were helpful, caring and did their utmost to ensure that her stay was as good as can be expected in the circumstances. I would like to give sincere thanks for all their help and attention.
It was a privilege looking after Mum. Such an inspirational lady. Thank you for your kind words.
I cannot rate the compassion and care given by the staff team highly enough. My mother was in the home for just a few months before needing more specialist care, but I have been very impressed by the kindness and warmth the home staff provided over this period. Not only did my mother always look so well-cared for, but they fought our battles to get Mum kept in hospital for medical treatment when the hospital were trying to discharge her. She stayed there for a further three weeks, finally requiring palliative care. This was largely as a result of one member of staff, in particular, using her nursing background to understand that Mum was in real discomfort still and in need of further treatment (including oxygen). I am very grateful for the way the team worked with family members and looked after my mother - demonstrated by them still messaging us to ask for updates, despite Mum no longer being under their duty of care. A brilliant, hard-working and skilled team!
Recently, we had to admit our mum into a nursing home. We were quite concerned because this would be the first time Mum would be away from her home, which she loved. Not only this, but Mum has dementia and had lost her husband a year earlier. Well, we needn't have worried. Mum seemed comfortable instantly and we were blown away by the level of care and professionalism shown by all the lovely staff. As medical experts, they were fantastic at liaising with doctors when Mum had to go into hospital, or when she had appointments – so we really felt we and Mum were in safe hands. We had many video calls - some late at night - to talk about Mum and her welfare. Two members of staff, in particular, could not have been more dedicated and committed to us and our mum - and they fought her corner on quite a few occasions when we came up against it! Every time we visited Mum we checked to see if she was happy – Koppers was quite far from us, so we were prepared to move her, if we needed to.
A great little home I would choose to end my days here too. Long may it continue.
Thank you very much for your kind words. It was a pleasure to care for your husband and to get to know you as well.
On all my visits I have found the staff friendly and helpful towards the residents and visitors.
Staff levels are very good giving excellent service and care, all the residents are very settled and happy. The meals look really good and are enjoyed by all residents with help being given to those that need it. We are happy with my mother being cared for there.
I have visited The Koppers Specialist Memory Care Home on a number of occasions and have found that the staff are professional, compassionate and caring they are also polite and the residents there seem to receive a high standard of care.
I enjoy spending time and interacting with the other residents around and enjoy the activities when I'm there.
My first impressions on ringing The Koppers Specialist Memory Care Home were excellent. I immediately felt reassured, in fact, I want to say thank you for the reassurance and comforting I personally, as a daughter of a resident at Kopper's, received.
On visiting and meeting the staff and seeing how well my Mother was managed and cared for, I thankfully felt that she was in the right place and a huge weight had been lifted.
Kopper's has a happy and homely atmosphere, clean and tastefully decorated, with dedicated, compassionate staff who obviously enjoy their work.
My husband has been in Koppers for almost a year and the care he has received is wonderful. Nothing is too much trouble for the staff and the meals they have are excellent. Koppers is a very happy home and the staff love every one of the residents.
I was devastated when I had to put him into care, but it turned out to be the best thing for him and I wish I had done it earlier.
Koppers changed ownership in December 2015 which was a huge concern. However, the very high standard of care of the homely atmosphere has remained unchanged. The owners and staff have been incredible with dad, who despite being 95 years, is very strong and unpredictable. They always treat him with affection and see his true nature behind the dreadful illness.
On a more practical level, there is are always sufficient staff to provide supervision and give individual attention to residents. I never have any qualms about my dad's care or safety.
This residential home is more like a family home, from the first time we entered the door we were met with friendly and competent staff and we knew that our elderly mum would be happy there. Our mum is now settled and calls Koppers her home. She is happy and knowing she well looked after has made us happy. We are always welcome to visit anytime.
Mother moved to The Koppers Specialist Memory Care Home in June 2015 and has been very well cared for in all the time she has been there. She's over 100 and nearly blind plus her hearing is not great. The staff at the care home engage with her regularly. In addition to her needs with regard to dressing, washing, feeding etc. They talk to her and make her laugh. They have been prompt in calling for medical assistance when it has been necessary. I and the rest of the family can rest assured she's in the best place. Regular hair and chiropody appointments are made.
From what I've seen so far the care home has done a good job of caring for my mother and I am very satisfied with all the staff. The home is always very clean and warm and the residents all appear to be happy. Whenever I visit there is a warm and friendly atmosphere. I would not hesitate to recommend The Koppers to anyone else.
The staff at Koppers are friendly, caring and treat mum with respect and dignity, it's such a relief knowing that mum's needs are met with such kindness. We can visit whenever we like, nothing is too much. We, as a family are very happy.
Dad was at The Koppers Specialist Memory Care Home for some weeks up until the time he passed away. The care, support and treatment he received whilst he was there was absolutely first class. Nothing was too much trouble and the staff treated Dad with respect and dignity at all times. Everything involved in Dad's stay was excellent - the communication from management and staff, the support for us, not to mention the endless (and very welcome) cups of tea and coffee during the family's frequent visits to see Dad. We could not have wished for Dad to have been in a better place. The Staff and Management have our thanks and ongoing gratitude, they truly made a very difficult time bearable for the whole family.
In my mothers last few weeks at The Koppers, she was treated with love, care, attention and dignity. We have nothing but praise for all the help we required at a very sad time.
The staff at The Koppers are all so caring, friendly, supportive and welcoming. My grandma has been at The Koppers since November and is so happy here. She has made such progress i.e her mobility is brilliant (The hospital said she would not be able to walk!) she has put on weight and has made lots of friends. The residents are encouraged to socialise, rather than stay in their rooms. It really is very well run home!
Before using The Koppers for my grandmother I researched a few homes, but I am so satisfied with The Koppers, their attention to detail is excellent, they really honestly care! A rare trait I feel. My grandmother who is so important to me, has I feel the best care, fun and reliability. I could ask for no more! Very very pleased.
Find people treated really well.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 06 October 2021Good
- CaringGood
- EffectiveGood
- ResponsiveRequires improvement
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for The Koppers Specialist Memory Care Home.
There are no upcoming events for The Koppers Specialist Memory Care Home.
Awards / Recognitions (2)
- 01 Feb 2015Recipient: The Koppers Specialist Memory Care Home
- 01 Feb 2014Recipient: The Koppers Specialist Memory Care Home
Accreditations
There are no accreditations posted yet for The Koppers Specialist Memory Care Home.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about The Koppers Specialist Memory Care Home
What types of Care is The Koppers Specialist Memory Care Home registered for?
Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does The Koppers Specialist Memory Care Home have?
There are 15 Single Rooms and 5 Couples/Companion Rooms.
What are the Facilities & Services at The Koppers Specialist Memory Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room are some of the Facilities & Services.
How far is The Koppers Specialist Memory Care Home to the centre of Axminster?
1.5 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Koppers Specialist Memory Care Home to verify any information. View our terms and conditions. The Koppers Specialist Memory Care Home has an Enhanced Service -more info.