Moorgate Care Home

Moorgate Care Home made the last 12 months of my father's life happy. All staff were friendly, extremely caring and very professional. My dad enjoyed the ending of his life in this very special environment. Communication with family was first class. The food was amazing. Cleanliness is exceptional. Special thanks to Liz, Sarah and Flynn who made everything easy for my dad and family.

Thank you Moorgate.

Greeting always friendly as were all the staff. Happy to answer questions to the best of their ability. The home is very comfortable and always looks attractive as you enter. All the communal rooms and residents rooms are light and airy and kept beautifully clean. The activities team provide excellent things for the residents to do, and keep the communal rooms attractively decorated for each season of the year, with contributions made by residents. I am very happy to say that my sister loved living there.

Mum is the type of person to speak her mind! We have discussed Moorgate and between us have been unable to find fault in either the home and facilities or the staff.

Moorgate was there when we needed it, and offered kindness and support to resident and daughter. Thank you.

We could not have wished for a better placement for our father. The staff were always caring, kind, respectful and looked after him to the bets of their ability. There were always various activities available to all the residents and there was a very positive buzz whenever you visited. Everyone who visited dad remarked on the clean + bright accommodation and the fact that it felt like a "home from home".

My husband was admitted to Moorgate Care Home for palliative care (aggressive lymphoma). He was playing tennis last month and the diagnosis was a huge shock for the whole family. Following a very stressful 19 days in two hospitals, coming into Moorgate was like taking the lid off a precious cooker. We immediately felt totally supported emotionally and physically. We are treated with kindness, efficiency and dignity. The manager has been enormously helpful, going above and beyond to support us, especially with all the admin/red tape taking away all my stress and worries. The manager has been a tower of strength when we most needed it on our journey. Would have been hell without her. We have been here nearly a week now. We are very relaxed and I too am being totally supported in every way, with 24/7 access. Moorgate is perfect for our current needs and senior staff have everything in place, liaising with the local Hospice and medics. We can never thank Moorgate enough. Thank you!

I would have no hesitation in staying again and would recommend to anyone who is looking for this service.

During this incredibly difficult time, my wife is also being supported by everyone here, especially the manager and deputy. They are beyond amazing. My wife can be here 24/7 which is hugely comforting. Nothing is too much trouble. Although this is a horrid situation, Moorgate Care Home is allowing us the time and space for many special family members. Thank you.

My mother spent the last year of her life at Moorgate. The staff were wonderful and I always felt she was safe there. She enjoyed participating in the events and even made new friends. Although we were sad she had to leave her own home we were very happy she was able to join the Moorgate community.

My stay has been excellent and I cannot find any faults. Very friendly. The staff always busy but not too busy to stop and help you.

We all agree that she couldn't have been looked after any better and the end-of-life care was very special.

I would highly recommend this care home to others.

Our mother had spent almost three years at Moorgate Care Home before she passed. Throughout this period of time, and in particular the last part of her journey, without exception, all the staff have been kind, patient, respectful and considerate in caring for all our mother's requirements and needs. Moorgate has provided the highest quality of care for my mother - thank you all very much!

After many years living independently, our Mum reached a stage where it was suggested to us that she needed more care than we were able to provide. Moorgate Care Home was our first choice, and we will always be grateful to them for the respect and care they provided for Mum and for making her feel so welcome. She had a phone in her room, wifi access for her iPad and her papers delivered daily. In fact, she regularly compared her experience to that of staying in a top quality hotel. We cannot thank the Manager and her staff enough for the dignified and empathetic care that was shown to our Mum, and to us, especially during her last few days. They provided reassurance and communication throughout, both of which were very much appreciated. If you are considering a local care home, I would have no hesitation in recommending Moorgate.

I have no hesitation in recommending Moorgate. It is really well run, in a lovely location, always spotlessly clean, and residents seem happy. The person I have Power of Attorney for lived there for nearly three years and was very well looked after right to the end. A particular mention to the manager and the senior nurse, who were both very professional and caring.

The accommodation was very good set overlooking the moors in Yelverton.

My family and I have found Moorgate to be a very welcoming and caring residential home. Their attention to detail is excellent and take care of relatives not just their residents. We have always found it very clean and tidy. The staff are superb and very caring. They are always encouraging the residents to get involved in the various activities. We cannot thank Moorgate enough for the care and kindness in looking after Mum.

My auntie, after living on her own and becoming poorly, decided it was time for her to move into a care home. Moorgate has a very very good reputation and I believe is the best around here. The home is always very clean and tidy and always smells fresh. ALL the staff are thoughtful, caring and kind, nothing is too much and it is all done with love, compassion and kindness. My auntie was always treated with dignity, love and respect at all times. She enjoyed the activities and the variety of things to make and do. She felt secure at Moorgate knowing there was always help and support for her which was good for her and less worrying for me knowing she was okay. When other people went to see my auntie, they all said what a lovely place and homely. I cannot thank all the staff at Moorgate for all they do. Excellent care from everyone. I would recommend Moorgate. Well done each and every one of the staff there and a big big thank you for all you did for my auntie.

I would like to thank the director and all her staff for the excellent care given to my mum while she recently stayed for a week's respite, she enjoyed herself very much, a very friendly, clean bright home, highly recommend, many thanks for all your kindness and hard work, regards.