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Moorgate Care Home

Bedford Bridge, Horrabridge, Yelverton, Devon PL20 7RZ
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Moorgate Care Home, Yelverton

Moorgate Care Home in Yelveton in Devon is situated in Walkham valley near Tavistock and Plymouth.

Staff are specially trained to care for those who suffer from dementia and treat all residents with dignity and respect. Moorgate has just been awarded accreditation in Dementia Care Exceptional Quality Standards.

The care home provides long-term and respite care.

A high percentage of the care team are trained or are currently undergoing training to...  

Care Provided by Moorgate Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 37 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Accreditations

  •  The National Dementia Care Accreditation Scheme (NaDCAS)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Contact Moorgate Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Shadrick Care Homes Ltd
  • Private Owned

Person in charge

  • Liz Johnson (Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2017
  • Number of floors: 2

Room Information

  • Single Rooms (35)
  • Couples/Companion Rooms (1)

Visiting

  • Open door policy

Parking

  • Ample car parking

Moorgate Care Home Reviews (24)

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9.6

Moorgate Care Home has a Review Score of 9.6 (9.581) out of 10, based on 10 reviews in the last 2 years. Over all time Moorgate Care Home has 24 reviews.

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Showing 24 reviews matching selected criteria
Review from Claire M (Daughter of Resident) published on 10 July 2018 Submitted via Website
Overall Experience

My mother spent the last twenty months of her life at Moorgate. We were so pleased to find such a wonderful home for her. The staff are so gentle, kind and patient. I honestly believe that there can be nowhere else that can provide this outstanding level of love and compassion towards everyone. This also extended towards our family when we visited. As my mother deteriorated there was always a kind shoulder to cry on. As I live a long way away and I had to stay in a hotel when I visited the open door policy was wonderful. I was welcome all day every day if I wanted. My mother loved the activities and the fact that there was always something happening to engage with. As she loved music she particularly enjoyed the live music sessions with dancing. As a Christian, she also appreciated the services. Thank you, Moorgate for making a difficult time so amazing. I can't name names but you lovely ladies need to be proud of what you do for families. Our family is so grateful to you.

Reply from Noreen Shadrick, Director at Moorgate Care Home

Thank you Claire, very kind words.

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Review from Sarah R (Daughter of Resident) published on 21 February 2018 Submitted via Website
Overall Experience

We have been so fortunate to discover Moorgate as a home for our mother in her final four years. She was treated with dignity, love and care throughout her time as a resident. She was encouraged to join in the numerous activities throughout the week and enjoyed her privacy when it suited her. The facilities at Moorgate Care Home are first class and with their open visitor policy we were welcomed at all times and felt part of the extended family. The wonderful staff are who truly make Moorgate special. We cannot recommend this care home highly enough - and have done so already to friends who have been equally impressed to settle their relative there!

Reply from Noreen Shadrick, Owner at Moorgate Care Home

Thank you for the lovely review Sarah. It was an absolute pleasure to have cared for your Mum.

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Review from Susan W (Daughter of Resident) published on 15 May 2017 Submitted via Website
Overall Experience
When it became impossible for our Dad to live independently we needed to look for a local care home to accommodate his needs. Moorgate Care Home was the obvious choice following our visits to other care homes.
The management team and all members of staff were caring, kind and thoughtful towards both Dad and ourselves. We were informed of any issues and the regular monthly conversations relating to his changing needs were invaluable.
The range of daily activities were extensive, including painting, games and regular outings to nearby areas. He was able to attend the memory cafe but undoubtedly his favourite activity became the dancing sessions!
The food was excellent, there were choices available to residents and as family members, we were often treated to the afternoon cake baked on the premises.

We are so grateful that Dad was able to spend the last few years of his life with such kindness, compassion and dedication and cannot thank them enough for everything they did for him.

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Review from Emily S (Relative of Resident) published on 6 February 2017 Submitted via Website
Overall Experience
My relative had advanced dementia so I decided that a home was the only option. I visited Moorgate several times before deciding it was the best in the area, I was always encouraged to "just drop in" and was always pleased by what I found.
The director and manager could not have been more helpful - nothing was too much trouble.
Right from day one my relative has always received excellent care, the staff are always on hand to help and have been consistently friendly and supportive - to both of us.
The level of activities on offer at Moorgate is just amazing, everyone's interests both past and present are incorporated into the theme and all encouraged to join in no matter how small a part.

Moorgate really is a home from home and I was lucky to have found a room here when I needed it

Reply from noreen shadrick, Home owner at Moorgate Care Home

I would like to thank Emily for her lovely review we really appreciate your feedback it is wonderful to know that we are doing the best we can.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 19 March 2019
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveOutstanding
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

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