Moorgate Care Home

Bedford Bridge, Horrabridge, Yelverton PL20 7RZ
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9.6 23 Reviews
  • Moorgate Care Home, Yelverton
Moorgate Care Home in Yelveton in Devon is situated in Walkham valley near Tavistock and Plymouth.

Staff are specially trained to care for those who suffer from dementia and treat all residents with dignity and respect. Moorgate has just been awarded accreditation in Dementia Care Exceptional Quality Standards.

The care home provides long-term and respite care.

A high percentage of the care team are trained or are currently undergoing training to NVQ 2 or better.

The care home has its own pets to take care of including two guinea pigs and a cat. It welcomes well-behaved dogs to visit the home and staff organise visits from the local donkey sanctuary.

Other activities, residents can enjoy include live music, arts and crafts, gardening and exercise classes.
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Care Provided by Moorgate Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 37 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1300 – £1400
  • Self-Funded Residential Dementia Care: £1300 – £1400
  • RESPITE Self-Funded Residential Care: £1300 – £1400
  • RESPITE Self-Funded Residential Dementia Care: £1300 – £1400

These prices are only a guideline, please contact Moorgate Care Home to find out the exact price for your requirements.

Contact Moorgate Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Moorgate Care Home to confirm what's included and get a personalised quote:

Good to Know

Owner

  • Shadrick Care Homes Ltd
  • Privately Owned

Person in Charge

  • Liz Johnson (Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2017
  • Number of floors: 2

Room Information

  • Single Rooms (35)
  • Couples/Companion Rooms (1)

Visiting

  • Open door policy

Parking

  • Ample car parking

Moorgate Care Home Reviews (23)

9.6

Moorgate Care Home has a Review Score of 9.6 (9.572) out of 10, based on 10 reviews in the last 2 years.
Over all time Moorgate Care Home has 23 reviews.

Overall Experience
  • 21
  • 2
  • 0
  • 0
  • 0
Date Published
  • 23
  • 4
  • 4
  • 10
  • 13
Reviewer Connection to Moorgate Care Home
  • 8
  • 5
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 23, showing 21-23
Review from Sarah R (Daughter of Resident) published on 21 February 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have been so fortunate to discover Moorgate as a home for our mother in her final four years. She was treated with dignity, love and care throughout her time as a resident. She was encouraged to join in the numerous activities throughout the week and enjoyed her privacy when it suited her. The facilities
at Moorgate Care Home are first class and with their open visitor policy we were welcomed at all times and felt part of the extended family. The wonderful staff are who truly make Moorgate special. We cannot recommend this care home highly enough - and have done so already to friends who have been equally impressed to settle their relative there!
Reply from Noreen Shadrick, Owner at Moorgate Care HomeThank you for the lovely review Sarah. It was an absolute pleasure to have cared for your Mum.
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Review from Susan W (Daughter of Resident) published on 15 May 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
When it became impossible for our Dad to live independently we needed to look for a local care home to accommodate his needs. Moorgate Care Home was the obvious choice following our visits to other care homes.
The management team and all members of staff were caring, kind and thoughtful towards both
Dad and ourselves. We were informed of any issues and the regular monthly conversations relating to his changing needs were invaluable.
The range of daily activities were extensive, including painting, games and regular outings to nearby areas. He was able to attend the memory cafe but undoubtedly his favourite activity became the dancing sessions!
The food was excellent, there were choices available to residents and as family members, we were often treated to the afternoon cake baked on the premises.
We are so grateful that Dad was able to spend the last few years of his life with such kindness, compassion and dedication and cannot thank them enough for everything they did for him.
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Review from Emily S (Relative of Resident) published on 6 February 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My relative had advanced dementia so I decided that a home was the only option. I visited Moorgate several times before deciding it was the best in the area, I was always encouraged to "just drop in" and was always pleased by what I found.
The director and manager could not have been more helpful
- nothing was too much trouble.
Right from day one my relative has always received excellent care, the staff are always on hand to help and have been consistently friendly and supportive - to both of us.
The level of activities on offer at Moorgate is just amazing, everyone's interests both past and present are incorporated into the theme and all encouraged to join in no matter how small a part.
Moorgate really is a home from home and I was lucky to have found a room here when I needed it
Reply from noreen shadrick, Home owner at Moorgate Care HomeI would like to thank Emily for her lovely review we really appreciate your feedback it is wonderful to know that we are doing the best we can.
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Current Review Score: 9.6 (9.572)

Overview of Review Score

The Review Score of 9.6 (9.572) out of 10 for Moorgate Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 10 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.822 for Moorgate Care Home is calculated as follows: ( (99 Excellents x 5) + (17 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 118 Ratings = 4.822
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.75 Points relating to the number of positive Reviews for Moorgate Care Home is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 = 3.75
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 37 registered maximum number of service users is 7.4, which has been reached with 10 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 19 Mar 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

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