

Moorgate Care Home in Yelveton in Devon is situated in Walkham valley near Tavistock and Plymouth.
Staff are specially trained to care for those who suffer from dementia and treat all residents with dignity and respect. Moorgate has just been awarded accreditation in Dementia Care Exceptional Quality Standards.
The care home provides long-term and respite care.
A high percentage of the care team are trained or are currently undergoing training to...
Care Provided by Moorgate Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 37 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Accreditations
- The National Dementia Care Accreditation Scheme (NaDCAS)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Contact Moorgate Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Shadrick Care Homes Ltd
- Private Owned
Person in charge
- Liz Johnson (Registered Manager)
Local Authority / Social Services
Admission Information
- Ages 60+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2017
- Number of floors: 2
Room Information
- Single Rooms (35)
- Couples/Companion Rooms (1)
Visiting
- Open door policy
Parking
- Ample car parking
Moorgate Care Home Reviews (24)
Moorgate Care Home has a Review Score of 9.6 (9.581) out of 10, based on 10 reviews in the last 2 years.
Over all time Moorgate Care Home has 24 reviews.
Moorgate Care Home made the last 12 months of my father's life happy. All staff were friendly, extremely caring and very professional. My dad enjoyed the ending of his life in this very special environment. Communication with family was first class. The food was amazing. Cleanliness is exceptional. Special thanks to Liz, Sarah and Flynn who made everything easy for my dad and family.
Thank you Moorgate.
Greeting always friendly as were all the staff. Happy to answer questions to the best of their ability. The home is very comfortable and always looks attractive as you enter. All the communal rooms and residents rooms are light and airy and kept beautifully clean. The activities team provide excellent things for the residents to do, and keep the communal rooms attractively decorated for each season of the year, with contributions made by residents. I am very happy to say that my sister loved living there.
After a period of adjustment she now likes her new residence very much.
This is because the staff and facilities are first class. Nothing is too much trouble for both residents or visiting family. If you ask the manager to do something for instance bring in furniture or pictures or visit with your dog the answer is always yes.
The staff are always friendly, cheerful and compassionate including the cleaners and maintenance as well as the carer's. Mum is made to feel very special as am I when I visit her.
Mum is the type of person to speak her mind! We have discussed Moorgate and between us have been unable to find fault in either the home and facilities or the staff.
Moorgate was there when we needed it, and offered kindness and support to resident and daughter. Thank you.
We could not have wished for a better placement for our father. The staff were always caring, kind, respectful and looked after him to the bets of their ability. There were always various activities available to all the residents and there was a very positive buzz whenever you visited. Everyone who visited dad remarked on the clean + bright accommodation and the fact that it felt like a "home from home".
My husband was admitted to Moorgate Care Home for palliative care (aggressive lymphoma). He was playing tennis last month and the diagnosis was a huge shock for the whole family. Following a very stressful 19 days in two hospitals, coming into Moorgate was like taking the lid off a precious cooker. We immediately felt totally supported emotionally and physically. We are treated with kindness, efficiency and dignity. The manager has been enormously helpful, going above and beyond to support us, especially with all the admin/red tape taking away all my stress and worries. The manager has been a tower of strength when we most needed it on our journey. Would have been hell without her. We have been here nearly a week now. We are very relaxed and I too am being totally supported in every way, with 24/7 access. Moorgate is perfect for our current needs and senior staff have everything in place, liaising with the local Hospice and medics. We can never thank Moorgate enough. Thank you!
I would have no hesitation in staying again and would recommend to anyone who is looking for this service.
Everyone is friendly, loving and kind, there is no way we could have coped at home even with carers popping in.
During this incredibly difficult time, my wife is also being supported by everyone here, especially the manager and deputy. They are beyond amazing. My wife can be here 24/7 which is hugely comforting. Nothing is too much trouble. Although this is a horrid situation, Moorgate Care Home is allowing us the time and space for many special family members. Thank you.
My mother spent the last year of her life at Moorgate. The staff were wonderful and I always felt she was safe there. She enjoyed participating in the events and even made new friends. Although we were sad she had to leave her own home we were very happy she was able to join the Moorgate community.
My stay has been excellent and I cannot find any faults. Very friendly. The staff always busy but not too busy to stop and help you.
Myself and the family also felt supported and were included in every decision.
We all agree that she couldn't have been looked after any better and the end-of-life care was very special.
During this time I couldn't fault the care she received. All the staff were amazing, kind and caring.
The home was clean and well-maintained.
It was a very happy place to be, with great facilities and activities.
I would highly recommend this care home to others.
Our mother had spent almost three years at Moorgate Care Home before she passed. Throughout this period of time, and in particular the last part of her journey, without exception, all the staff have been kind, patient, respectful and considerate in caring for all our mother's requirements and needs. Moorgate has provided the highest quality of care for my mother - thank you all very much!
After many years living independently, our Mum reached a stage where it was suggested to us that she needed more care than we were able to provide. Moorgate Care Home was our first choice, and we will always be grateful to them for the respect and care they provided for Mum and for making her feel so welcome. She had a phone in her room, wifi access for her iPad and her papers delivered daily. In fact, she regularly compared her experience to that of staying in a top quality hotel. We cannot thank the Manager and her staff enough for the dignified and empathetic care that was shown to our Mum, and to us, especially during her last few days. They provided reassurance and communication throughout, both of which were very much appreciated. If you are considering a local care home, I would have no hesitation in recommending Moorgate.
I have no hesitation in recommending Moorgate. It is really well run, in a lovely location, always spotlessly clean, and residents seem happy. The person I have Power of Attorney for lived there for nearly three years and was very well looked after right to the end. A particular mention to the manager and the senior nurse, who were both very professional and caring.
The accommodation was very good set overlooking the moors in Yelverton.
My family and I have found Moorgate to be a very welcoming and caring residential home. Their attention to detail is excellent and take care of relatives not just their residents. We have always found it very clean and tidy. The staff are superb and very caring. They are always encouraging the residents to get involved in the various activities. We cannot thank Moorgate enough for the care and kindness in looking after Mum.
My auntie, after living on her own and becoming poorly, decided it was time for her to move into a care home. Moorgate has a very very good reputation and I believe is the best around here. The home is always very clean and tidy and always smells fresh. ALL the staff are thoughtful, caring and kind, nothing is too much and it is all done with love, compassion and kindness. My auntie was always treated with dignity, love and respect at all times. She enjoyed the activities and the variety of things to make and do. She felt secure at Moorgate knowing there was always help and support for her which was good for her and less worrying for me knowing she was okay. When other people went to see my auntie, they all said what a lovely place and homely. I cannot thank all the staff at Moorgate for all they do. Excellent care from everyone. I would recommend Moorgate. Well done each and every one of the staff there and a big big thank you for all you did for my auntie.
Thank you for your very kind words.
I would like to thank the director and all her staff for the excellent care given to my mum while she recently stayed for a week's respite, she enjoyed herself very much, a very friendly, clean bright home, highly recommend, many thanks for all your kindness and hard work, regards.
Thank you for your kind words.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 19 March 2019Good
- CaringGood
- EffectiveGood
- ResponsiveOutstanding
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Moorgate Care Home.
There are no upcoming events for Moorgate Care Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Moorgate Care Home.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Moorgate Care Home
What types of Care is Moorgate Care Home registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Moorgate Care Home have?
There are 35 Single Rooms and 1 Couples/Companion Room.
What are the Facilities & Services at Moorgate Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Moorgate Care Home to the centre of Yelverton?
1.9 mile(s) as the crow flies, distance by road may be significantly further.
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