Search...

Moorgate Care Home

Bedford Bridge, Horrabridge, Yelverton, Devon PL20 7RZ
Jobs
Moorgate Care Home, Yelverton

Moorgate Care Home in Yelveton in Devon is situated in Walkham valley near Tavistock and Plymouth.

Staff are specially trained to care for those who suffer from dementia and treat all residents with dignity and respect. Moorgate has just been awarded accreditation in Dementia Care Exceptional Quality Standards.

The care home provides long-term and respite care.

A high percentage of the care team are trained or are currently undergoing training to...  

Care Provided by Moorgate Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 37 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Accreditations

  •  The National Dementia Care Accreditation Scheme (NaDCAS)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Contact Moorgate Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Shadrick Care Homes Ltd
  • Private Owned

Person in charge

  • Liz Johnson (Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2017
  • Number of floors: 2

Room Information

  • Single Rooms (35)
  • Couples/Companion Rooms (1)

Visiting

  • Open door policy

Parking

  • Ample car parking

Moorgate Care Home Reviews (24)

Submit a Review
9.6

Moorgate Care Home has a Review Score of 9.6 (9.581) out of 10, based on 10 reviews in the last 2 years. Over all time Moorgate Care Home has 24 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Moorgate Care Home
Loading...
Showing 24 reviews matching selected criteria
Review from Lynn S (Daughter of Resident) published on 22 May 2026 Submitted via Postal Card
Overall Experience

Moorgate Care Home made the last 12 months of my father's life happy. All staff were friendly, extremely caring and very professional. My dad enjoyed the ending of his life in this very special environment. Communication with family was first class. The food was amazing. Cleanliness is exceptional. Special thanks to Liz, Sarah and Flynn who made everything easy for my dad and family.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Guy S (Son of Resident) published on 1 April 2026 Submitted via Postal Card
Overall Experience
The team at Moorgate Care Home have been kind, considerate and totally professional in all of their dealings with my father who has lived with dementia. The end of life care was outstanding in all respects and facilitated peaceful + calm care in his final days. The home is clean, the food is excellent and all team members work hard.

Thank you Moorgate.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J T (Sister of Resident) published on 5 March 2026 Submitted via Postal Card
Overall Experience

Greeting always friendly as were all the staff. Happy to answer questions to the best of their ability. The home is very comfortable and always looks attractive as you enter. All the communal rooms and residents rooms are light and airy and kept beautifully clean. The activities team provide excellent things for the residents to do, and keep the communal rooms attractively decorated for each season of the year, with contributions made by residents. I am very happy to say that my sister loved living there.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jon H (Son of Resident) published on 17 February 2026 Submitted via Website
Overall Experience
My mum had a lengthy stay in hospital and was too infirm to return to her own home. On top of this she had recently lost her husband after 70 years of marriage so was in a terrible place both mentally and physically so having to become a resident at Moorgate was far from her first choice.
After a period of adjustment she now likes her new residence very much.
This is because the staff and facilities are first class. Nothing is too much trouble for both residents or visiting family. If you ask the manager to do something for instance bring in furniture or pictures or visit with your dog the answer is always yes.
The staff are always friendly, cheerful and compassionate including the cleaners and maintenance as well as the carer's. Mum is made to feel very special as am I when I visit her.

Mum is the type of person to speak her mind! We have discussed Moorgate and between us have been unable to find fault in either the home and facilities or the staff.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from C W (Daughter of Resident) published on 6 February 2026 Submitted via Postal Card
Overall Experience

Moorgate was there when we needed it, and offered kindness and support to resident and daughter. Thank you.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Y I (Daughter of Resident) published on 18 March 2025 Submitted via Postal Card
Overall Experience

We could not have wished for a better placement for our father. The staff were always caring, kind, respectful and looked after him to the bets of their ability. There were always various activities available to all the residents and there was a very positive buzz whenever you visited. Everyone who visited dad remarked on the clean + bright accommodation and the fact that it felt like a "home from home".

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from S M (Wife of Resident) published on 23 November 2024 Submitted via Postal Card
Overall Experience

My husband was admitted to Moorgate Care Home for palliative care (aggressive lymphoma). He was playing tennis last month and the diagnosis was a huge shock for the whole family. Following a very stressful 19 days in two hospitals, coming into Moorgate was like taking the lid off a precious cooker. We immediately felt totally supported emotionally and physically. We are treated with kindness, efficiency and dignity. The manager has been enormously helpful, going above and beyond to support us, especially with all the admin/red tape taking away all my stress and worries. The manager has been a tower of strength when we most needed it on our journey. Would have been hell without her. We have been here nearly a week now. We are very relaxed and I too am being totally supported in every way, with 24/7 access. Moorgate is perfect for our current needs and senior staff have everything in place, liaising with the local Hospice and medics. We can never thank Moorgate enough. Thank you!

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from M W (Respite Resident) published on 19 November 2024 Submitted via Postal Card
Overall Experience
I really enjoyed my staff, staff and management were really friendly and went above and beyond to make my stay enjoyable.

I would have no hesitation in staying again and would recommend to anyone who is looking for this service.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from P M (Resident / Service User) published on 14 November 2024 Submitted via Postal Card
Overall Experience
I have been admitted to Moorgate Care Home for palliative care (aggressive lymphoma).
Everyone is friendly, loving and kind, there is no way we could have coped at home even with carers popping in.

During this incredibly difficult time, my wife is also being supported by everyone here, especially the manager and deputy. They are beyond amazing. My wife can be here 24/7 which is hugely comforting. Nothing is too much trouble. Although this is a horrid situation, Moorgate Care Home is allowing us the time and space for many special family members. Thank you.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from R H (Daughter of Resident) published on 23 October 2024 Submitted via Website
Overall Experience

My mother spent the last year of her life at Moorgate. The staff were wonderful and I always felt she was safe there. She enjoyed participating in the events and even made new friends. Although we were sad she had to leave her own home we were very happy she was able to join the Moorgate community.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from H N (Resident / Service User) published on 7 May 2024 Submitted via Postal Card
Overall Experience

My stay has been excellent and I cannot find any faults. Very friendly. The staff always busy but not too busy to stop and help you.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Linda H (Sister of Resident) published on 25 March 2024 Submitted via Postal Card
Overall Experience
My sister spent 3 years in Moorgate and was welcomed and made to feel a part of their family.
Myself and the family also felt supported and were included in every decision.

We all agree that she couldn't have been looked after any better and the end-of-life care was very special.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from V H (Niece of Resident) published on 20 March 2024 Submitted via Postal Card
Overall Experience
My aunt was at Moorgate for three years.
During this time I couldn't fault the care she received. All the staff were amazing, kind and caring.
The home was clean and well-maintained.
It was a very happy place to be, with great facilities and activities.

I would highly recommend this care home to others.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from H L (Son of Resident) published on 1 March 2024 Submitted via Postal Card
Overall Experience

Our mother had spent almost three years at Moorgate Care Home before she passed. Throughout this period of time, and in particular the last part of her journey, without exception, all the staff have been kind, patient, respectful and considerate in caring for all our mother's requirements and needs. Moorgate has provided the highest quality of care for my mother - thank you all very much!

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from H L (Daughter of Resident) published on 18 June 2023 Submitted via Website
Overall Experience

After many years living independently, our Mum reached a stage where it was suggested to us that she needed more care than we were able to provide. Moorgate Care Home was our first choice, and we will always be grateful to them for the respect and care they provided for Mum and for making her feel so welcome. She had a phone in her room, wifi access for her iPad and her papers delivered daily. In fact, she regularly compared her experience to that of staying in a top quality hotel. We cannot thank the Manager and her staff enough for the dignified and empathetic care that was shown to our Mum, and to us, especially during her last few days. They provided reassurance and communication throughout, both of which were very much appreciated. If you are considering a local care home, I would have no hesitation in recommending Moorgate.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from William T (Power of Attorney of Resident) published on 16 June 2023 Submitted via Postal Card
Overall Experience

I have no hesitation in recommending Moorgate. It is really well run, in a lovely location, always spotlessly clean, and residents seem happy. The person I have Power of Attorney for lived there for nearly three years and was very well looked after right to the end. A particular mention to the manager and the senior nurse, who were both very professional and caring.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Richard H (Son of Resident) published on 14 June 2023 Submitted via Website
Overall Experience
I felt that the staff were excellent in looking after my mother for four years. They kept us informed of anything going on and also included Mum in lots of activities.

The accommodation was very good set overlooking the moors in Yelverton.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from R J (Son of Resident) published on 25 May 2023 Submitted via Postal Card
Overall Experience

My family and I have found Moorgate to be a very welcoming and caring residential home. Their attention to detail is excellent and take care of relatives not just their residents. We have always found it very clean and tidy. The staff are superb and very caring. They are always encouraging the residents to get involved in the various activities. We cannot thank Moorgate enough for the care and kindness in looking after Mum.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Paul M (Nephew of Resident) published on 6 March 2019 Submitted via Website
Overall Experience

My auntie, after living on her own and becoming poorly, decided it was time for her to move into a care home. Moorgate has a very very good reputation and I believe is the best around here. The home is always very clean and tidy and always smells fresh. ALL the staff are thoughtful, caring and kind, nothing is too much and it is all done with love, compassion and kindness. My auntie was always treated with dignity, love and respect at all times. She enjoyed the activities and the variety of things to make and do. She felt secure at Moorgate knowing there was always help and support for her which was good for her and less worrying for me knowing she was okay. When other people went to see my auntie, they all said what a lovely place and homely. I cannot thank all the staff at Moorgate for all they do. Excellent care from everyone. I would recommend Moorgate. Well done each and every one of the staff there and a big big thank you for all you did for my auntie.

Reply from Liz Johnson, Registered Manager at Moorgate Care Home

Thank you for your very kind words.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Yvonne G (Daughter of Resident) published on 6 August 2018 Submitted via Website
Overall Experience

I would like to thank the director and all her staff for the excellent care given to my mum while she recently stayed for a week's respite, she enjoyed herself very much, a very friendly, clean bright home, highly recommend, many thanks for all your kindness and hard work, regards.

Reply from Noreen Shadrick, Director at Moorgate Care Home

Thank you for your kind words.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 19 March 2019
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveOutstanding
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for Moorgate Care Home.

Upcoming Events

There are no upcoming events for Moorgate Care Home.

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Moorgate Care Home.

Accreditations

Meet the Team (0)

There are no Team Members posted yet.

Frequently Asked Questions about Moorgate Care Home

What types of Care is Moorgate Care Home registered for?

Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Moorgate Care Home have?

There are 35 Single Rooms and 1 Couples/Companion Room.

What are the Facilities & Services at Moorgate Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Moorgate Care Home to the centre of Yelverton?

1.9 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Moorgate Care Home to verify any information. View our terms and conditions. Moorgate Care Home has an Enhanced Service -more info.