Rest Haven CIO

15 Gussiford Lane, Exmouth EX8 2SD
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9.6 34 Reviews
  • Rest Haven CIO, Exmouth
Rest Haven Charitable Home is situated in a residential area in Exmouth. Boasting great views and in close proximity to local amenities, the home offers home-from-home residential care.

Inside the home, there are 34 bedrooms, many offering en suite facilities. Residents are encouraged to bring along their own furnishings to help them settle in and make their rooms their own. There are spacious living areas located across the home as well as a garden space for residents to enjoy too.

The team of care professionals work hard to provide high quality care to all residents, not only meeting their health needs but also striving to improve their wellbeing, encouraging them to socialise and take part in the activities regularly arranged.

There is a large car park at the front of the home and visitors are always welcome.
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Care Provided by Rest Haven CIO

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 34 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Parkinson's Disease
  • Palliative / End of Life Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1391 – £1800
  • Self-Funded Residential Dementia Care: £1391 – £1800
  • RESPITE Self-Funded Residential Care: £1391 – £1800
  • RESPITE Self-Funded Residential Dementia Care: £1391 – £1800

All fees are dependent on care needs, a full assessment is required before fee is agreed.

The price(s) shown are provided by the care home. Contact Rest Haven CIO for full pricing details and T&Cs.

Contact Rest Haven CIO to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Rest Haven CIO to confirm what's included and get a personalised quote:

Good to Know

Owner

  • Rest Haven
  • Voluntary / Not for Profit Owned

Person in Charge

  • Tracy Denny (Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Number of floors: 2

Room Information

  • Single Rooms (34)
  • Couples/Companion Rooms (0)

Visiting

  • No strict visiting times, all relatives are welcome at any time. Just press the call bell and wait for assistance.

Parking

  • Private car park for you to use.

Rest Haven CIO Reviews (34)

9.6

Rest Haven CIO has a Review Score of 9.6 (9.646) out of 10, based on 12 reviews in the last 2 years.
Over all time Rest Haven CIO has 34 reviews.

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Total of 34, showing 1-20
Review from D W (Friend of Resident) published on 18 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the outset of visiting, I have been impressed by the standards of cleanliness, welcome and calm encountered as soon as one enters. Windows are opened to fresh air and wherever I have walked, lounges, dining room, corridors or bedroom, there is no smell of food or 'stuffiness'. The staff are caring,
friendly and watchful. I go and come away with a sense of well-being. I cannot comment on value for money as I only visit and have not eaten there.
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Review from Ed P (Son of Resident) published on 24 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Rest Haven has been a wonderful home for my elderly father. The staff are so friendly and caring. We have been 'blown-away' by their attentiveness to my dads needs. We truly couldn't have asked for more, from a residential home that has given him so much dignity and love in his last few years of life.
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Review from Annie G (Daughter of Resident) published on 21 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Both of my parents received residential and end of life care at Resthaven.
The quality of support they were given was consistent and exemplary. All staff, whatever their role, were wonderfully kind, professional and dedicated. My parents received care specific to their individual needs and the atmosphere
was like that of a generous and loving family.
Residents can choose to participate in activities every week day, significant events are celebrated and there is always a happy atmosphere.
At the end of their lives my parents were treated with empathy and their needs were met in every respect. I felt able to trust in the care staff and our family were always made welcome at any time, day or night.
I am so glad my parents were able to spend the final part of their lives at Rest Haven and would recommend it to anyone.
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Review from Elizabeth H (Friend of Resident) published on 8 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I visited Rest Haven on 5th November to see my friend who had recently moved there. I found the ambience of the home to be warm, friendly and welcoming. Attention from staff to the residents was personal, individual and friendly. I found the experience very positive, inclusive and caring to visitors
and residents.
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Review from B K (Brother of Resident) published on 5 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our sister moved here 2 years ago after becoming widowed. Care staff and administration have been exceptional in accommodating care to her personal preferences and continue to provide a sense of "home", as well as responding to changes in her health needs. We are always so warmly welcomed whenever we
visit or phone. Meals and snacks are often home baked and delicious.
The home is a beautifully maintained heritage home, lovely garden and views.
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Review from Yvonne C (Friend of Resident) published on 3 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I visited my friend on his birthday 5th November with another friend on arriving we were let in and greeted by friendly staff we were asked if we would like to stay for lunch which we said we would love to. On arrival they were seated in the lounge doing exercises also playing with a ball along to music
we were given a drink and offered biscuits or a piece of fruit we then went for lunch there was a choice of seven main meals and 3 desserts the food was amazing the whole time we were there the staff was so caring and the rooms were so lovely decorated and furnished.
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Review from Tim P (Nephew of Resident) published on 1 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Friendly atmosphere, good staff ratios, professional, caring and helpful staff. Good facilities, good food and a relaxed management style that puts relatives at ease.
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Review from Andrew C (Brother of Resident) published on 12 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I recently visited my brother for the first time since he became a full-time resident at Rest Haven. My first impression was very favourable as I received a warm welcome and the home was well presented, clean and comfortable. Being a retired GP I am quickly able to pick up on whether things are good
or bad, and the signs were all good. There is a relaxed and homely atmosphere amongst the residents.
The staff were all very friendly, kind, good humoured and clearly had a good rapport with my brother in spite of his dementia and poor mobility due to a major stroke.
I was able to have lunch there with my brother and his wife in a private dining room, and the food was very good.
In summary I am glad to write this review and I have no hesitation in giving Rest Haven 5 stars. My brother seems very content to be there which is what really matters.
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Review from L E (Daughter of Resident) published on 13 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been at Rest Haven for just over 3 weeks. It took the first couple of weeks for her to adjust to a very different way of life. Nothing has been too much trouble for the staff who have made her so welcome. Their patience and care have been outstanding. Mum is now beginning to relax and is even
joking with her new friends.
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Review from Maria P (Daughter of Resident) published on 29 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot emphasise enough the care that Resthaven gives, not only to my mother but to me as well. Mum is always clean and comfortable. She has Alzheimer's and vascular dementia.
Some days when I visit it can be really hard. Mum hasn't a clue who I am and I understand why. Sometimes the disease makes
Mum angry and lashing out. I struggle with this but the staff are always on hand with sympathy and care.
They also understand my health issues so no judgment if I don't visit as often as I should.
Just so happy she is there. They are a godsend.
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Review from Carole C (Daughter of Resident) published on 29 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been at Resthaven for over 2 years now. The care given is excellent and all the staff are always cheerful and create a great atmosphere for the residents. There are daily activities for the residents which greatly help in both body and mind. As a visitor, you are always made to feel welcome.
I would highly recommend Resthaven to anyone looking for a care home for their loved ones.
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Review from S B (Daughter-in-law of Resident) published on 20 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother-in-law joined Resthaven in January 2024 she loves it there! She is being well cared for and we as a family have peace of mind.
The staff are all kind and friendly and very helpful. The ladies that look after the residents' activities are absolutely wonderful and so much fun!
Reply from Donna Gillard, Administrator at Rest Haven CIOThankyou for your kind words, We are very pleased to hear that Mum is so happy here at Rest Haven.
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Review from S P (Daughter of Resident) published on 9 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Rest Haven is a wonderful home where such thought and attention are paid to residents. I usually sit with other residents when I visit my mum and the staff are unfailingly kind and respectful to the residents. The number of smaller day rooms means that only those who actually want to watch television
are subjected to it. The food looks delicious and I can confirm that the warm-out-of-oven cake was scrumptious!
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Review from Lucy H (Granddaughter of Resident) published on 23 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Rest Haven has been outstanding with their hands-on care and genuine kindness to the residents, my nan is incredibly happy since becoming a permanent resident in January this year. Two members of staff in particular are fabulous and really get the residents involved in activities. All the staff are
amazing and we really can’t thank them enough for all they do.
Reply from Donna Gillard, Administrator at Rest Haven CIOThank you Lucy for your kind comments, it's lovely to hear that Nan is so happy here at Rest Haven.
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Review from K R (Friend of Resident) published on 8 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
This care home is amazing. The staff are very caring and welcoming. Residents are cared for with dignity. They have lots of activities and are not left without stimulation. The food is very good and caters for all diets and tastes.
It is very welcoming to visitors and there are well-organised events
put on regularly.
Reply from Donna Gillard, Administrator at Rest Haven CIOIt's so nice to hear that you are happy and enjoy your visits. Thank you very much for your kind words.
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Review from D B (Friend of Resident) published on 8 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Visited a friend at Rest Haven. Staff are very kind, friendly and helpful.
Reply from Donna Gillard, Administrator at Rest Haven CIOThank you for your kind comments. We really appreciate the feedback.
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Review from J E (Daughter of Resident) published on 20 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We would like to have a review about an extra special day at Rest Haven where we celebrated our mum's 103rd birthday. Rest Haven gave Mum a really memorable day which included a special lunch of her choice with all residents, staff and family members in the dining room that has been decorated with personalised
banners and balloons, birthday cake and a bouquet of flowers. After lunch we moved to a private room for more family members again banners and balloons here. Here we had the lovely cake and were served a choice of hot/cold/alcoholic drinks. Rest Haven made sure we had everything we needed. We cannot thank or praise them enough for a lovely day. In an already caring environment, thank you, everyone.
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Review from Janette B (Friend of Resident) published on 8 February 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I took my 90-year-old mum to visit her life-long friend. The home felt very cosy and homely. Christmas decorations were going up. We were treated in a friendly manner and taken to our friend. The residents were being involved in decorating the tree, we were invited to join in. It was a really family
atmosphere.
Really impressed with the dignity and respect the residents were shown - the banter between the staff and residents and the whole ambience.
Keep up the good work Rest Haven.
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Review from J F (Wife of Resident) published on 24 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband attends Rest Haven for day care twice a week. The staff are always welcoming and there is a lovely caring feeling about the place. My husband always comes out with a smile on his face, which says a lot.
Reply from Tracy Denny, Registered Manager at Rest Haven CIOIt is such a pleasure to be able to support both yourself and your husband, we love having him with us, and his contribution to the day is valid. It also goes without saying it has been a pleasure to get to know you both, you are a lovely couple.
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Review from Richard B (Son of Resident) published on 7 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
After mounting a sterling last-ditch defence in his bungalow, we were eventually obliged to concede defeat to his advancing dementia and move my father into a care home in June 2022 at the age of ninety-four. Fiercely independent throughout his life, he was initially a reluctant resident of Rest Haven,
but the combination of kind, supportive staff and regular meals in a style to his liking gradually won my father around, enabling him to live out the remaining eleven months of his life in reasonable comfort and as much contentment as he remained capable of achieving. Communal areas have been organised thoughtfully to allow a positive ambience and communal activities are pursued with admirable conviction. Rest Haven encompasses several vintage houses, so personal rooms inevitably differ in size and aspect; my father's was small, but with the compensation of relative quietness. Overall, I found nothing to seriously criticise and much to admire. I am grateful that my father ended his days there.
Reply from Tracy Denny, Registered Manager at Rest Haven CIOIt was a pleasure to look after you father, he was a delight and greatly loved by all of us here at Resthaven. Thank you for your kind words, I will ensure the staff get your feedback.
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Current Review Score: 9.6 (9.646)

Overview of Review Score

The Review Score of 9.6 (9.646) out of 10 for Rest Haven CIO is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 12 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.846 for Rest Haven CIO is calculated as follows: ( (124 Excellents x 5) + (16 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 143 Ratings = 4.846
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.8 Points relating to the number of positive Reviews for Rest Haven CIO is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 = 3.8
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 34 registered maximum number of service users is 6.8, which has been reached with 12 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (2)

Tracy

Tracy Denny

Job Title: Manager Joined: 2022

Tracy Denny is an experienced manager and has over 30 years of experience. Tracy has achieved her Registered Manager's award, Level 4 NVQ in management, and has a Diploma in dementia care. I am very passionate about caring for the elderly, and the previous home I managed was rated outstanding by CQC. I commenced my employment at Resthaven in March 2022, and with a dedicated team, we are going to lead Resthaven into the future of outstanding care provision for the elderly. We have lots of experience and are looking forward to improving activity and the quality of life for the older people in our care.

Claire

Claire Guest

Job Title: Deputy Manager Joined: 2025

Claire has many years of experience in the Care Industry.

Frequently Asked Questions about Rest Haven CIO

What types of Care is Rest Haven CIO registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Rest Haven CIO have?

There are 34 Single Rooms.

What are the Facilities & Services at Rest Haven CIO?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Rest Haven CIO to the centre of Exmouth?

0.3 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Rest Haven CIO to verify any information. View our terms and conditions. Rest Haven CIO has an Enhanced Service - more info.