The Rock

1 Station Road, Buckfastleigh TQ11 0BU
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9.5 21 Reviews
  • The Rock, Buckfastleigh
The Rock Care Home is a registered Care Home for adults over 65 years old with accommodation for up to 14 people who require residential and dementia care.

The home has been decorated to a high standard throughout. Each bedroom is individually decorated, many rooms can be changed into shared rooms if needed. The Lounge and Dining Room are located on the ground floor, providing areas of relaxation and an area to enjoy home-cooked meals.

The Rock and is situated on the edge of the town of Buckfastleigh.
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Care Provided by The Rock

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 14 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £925 – £1200
  • Self-Funded Residential Dementia Care: £925 – £1400
  • RESPITE Self-Funded Residential Care: £950 – £1200
  • RESPITE Self-Funded Residential Dementia Care: £950 – £1400

Our fees are based on an initial assessment and you will be given a set weekly fee before admission

The price(s) shown are provided by the care home. Contact The Rock for full pricing details and T&Cs.

Contact The Rock to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact The Rock to confirm what's included and get a personalised quote:

Good to Know

Owner

  • The Rock Care Home Ltd
  • Privately Owned

Person in Charge

  • Daniel Wilson (Director)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2022
  • Number of floors: 2

Room Information

  • Single Rooms (6)
  • Couples/Companion Rooms (4)

Visiting

  • Visiting is at any time

Parking

  • Car Park available on site

The Rock Reviews (21)

9.5

The Rock has a Review Score of 9.5 (9.515) out of 10, based on 7 reviews in the last 2 years.
Over all time The Rock has 21 reviews.

Overall Experience
  • 20
  • 1
  • 0
  • 0
  • 0
Date Published
  • 21
  • 2
  • 5
  • 7
  • 14
Reviewer Connection to The Rock
  • 12
  • 3
  • 2
  • 2
  • 1
  • 1
Total of 21, showing 21-21
Review from Jaine S (Daughter of Resident) published on 28 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The Rock is a lovely care home. Always clean, warm and friendly. The residents are always well dressed, clean and neatly turned out and very well attended to. Any health issues are dealt with immediately.
The meals are homemade and always smell and look delicious.
It is very homely at The Rock, as
it is a small home only accommodating 11/12 residents.
The staff are always friendly and helpful.
I feel extremely happy with the level of care that my mum receives here. I am so pleased that I have such a lovely care home on my doorstep.
Reply from Daniel Wilson-Stapleton, Registered care manager at The RockHi Janie, thank you for your lovely review; it's lovely having mum with us.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.5 (9.515)

Overview of Review Score

The Review Score of 9.5 (9.515) out of 10 for The Rock is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 7 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.6 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.915 for The Rock is calculated as follows: ( (77 Excellents x 5) + (3 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 82 Ratings = 4.915
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.6 Points relating to the number of positive Reviews for The Rock is based on 7 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 = 3.6
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 14 registered maximum number of service users is 2.8, which has been reached with 7 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 17 Jun 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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