Silverleigh Nursing Home, Axminster, Devon
Silverleigh Nursing Home, Axminster, Devon
Silverleigh Nursing Home, Axminster, Devon

Silverleigh Nursing Home is located in a quiet street in the market town of Axminster. The home is ideally located for the local church, library, post office and shops and offers care and support services to older people in a friendly, relaxed atmosphere.

All staff at Silverleigh understand the importance of ensuring the quality of life for every resident is enhanced whenever possible. This is the most fundamental aspect of their training, whether they are a care worker, domestic staff member or the handyman.

Residents can benefit from a range of activities, provided by a team of activities professionals. While the home also offers a quiet reflection area and reading room to residents seeking a relaxed environment.

Laughter can be enjoyed in the on-site 'Snug Inn' or 'The Carnaby Street Cafe'. Every day a movie is shown in the bespoke cinema and residents can visit the hair salon, as well as a general store where toiletries and sweets can be purchased.

Rooms at the home are spacious and en-suite, while the home and surrounding grounds are wheelchair accessible.

Group: Cannon Care Homes Ltd

Person in charge: Sarah Jennings (Manager)

Local Authority / Social Services: Devon County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 65 Service Users

Registered Care Categories*: Dementia • Detention Under Mental Health Act • Mental Health Condition • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Alzheimer's • Cancer Care • Epilepsy • Head/Brain Injury • Hearing Impairment • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Muscular Dystrophy • Neuropathic • Orthopaedic • Parkinson's Disease • Schizophrenia • Speech Impairment • Stroke • Visual Impairment

Admission Information: As long as we are able to provide the care required we do not have one. Ages 18+.

Languages Spoken by Staff (other than English): Italian, Dutch

Single Rooms: 57

Shared Rooms: 4

Rooms with ensuite WC: 61

Weekly Charges Guide: Personal Care Single £1045 – £1250 (These prices are only a guideline, please contact Silverleigh Nursing Home to find out the exact price for your requirements.)

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Directions:

Located in the centre of Axminster in Silver Street, near the main church

Visiting:

No limitations

Parking:

Limited parking on site but plenty of parking locally

Latest Care Quality Commission* Report on Silverleigh Nursing Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.7 Silverleigh Nursing Home has a Review Score of 9.7 (9.740)

The Review Score of 9.7 (maximum of 10) for Silverleigh Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 23 Reviews over all time. This Average Rating is also the rating value for Silverleigh Nursing Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 13 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.74 for Silverleigh Nursing Home is calculated as follows: ( (206 Excellents x 5) + (63 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 273 Ratings = 4.74

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Silverleigh Nursing Home is based on 13 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 13 positive Reviews (65 registered maximum number of service users ÷ 5). 13 Reviews ÷ 13 Target = 1.000

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    19
  • Good
    4
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Silverleigh Nursing Home?

  • Extremely LIKELY
    22
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Silverleigh Nursing Home

  • Son of Resident/Service User
    8
  • Daughter of Resident/Service User
    7
  • Wife of Resident/Service User
    3
  • Husband of Resident/Service User
    2
  • Cousin of Resident/Service User
    1
  • more

All staff have given and are giving Dad excellent care. Thank you.

How likely would you be to recommend Silverleigh Nursing Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

A real home from home, nothing too much trouble. Very responsive staff with a great understanding of residents and relatives' needs. Very active activities team who achieve very much.

How likely would you be to recommend Silverleigh Nursing Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The staff treat people as unique individuals with their own set of circumstances, an ethos which is entrenched and comes naturally to the caring, compassionate and joyful staff. The activity coordinators are exceptional people and must be ‘hand-picked’. Mum is always well turned out and clean thanks to the marvellous housekeeping staff. Home cooked meals are laid out for sight and smell and choice, of which there is plenty. Staff are very astute at noticing if there is a change in my Mum’s condition and they act accordingly, keeping me updated where appropriate. I have great faith in their ability and I am learning to relax a little and leave her care in their capable hands. The superb management of the manager and her administration team are always thereabouts and they know the people and their visitors as well as the rest of the team do. I have no hesitation in recommending Silverleigh for their excellent care in all departments and for their support to myself and my Mum.

How likely would you be to recommend Silverleigh Nursing Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

The staff and facilities of Silverleigh are simply outstanding. Nothing is ever too much trouble. As a visitor, you are always made welcome. Drinks and cake are always made available.

I can not put into words the amazing care my mother gets in this care home.

How likely would you be to recommend Silverleigh Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Very friendly staff and happy smiley faces.
My mum is always clean and dressed with such care. Food is fabulous and to a high standard. Very clean, well-kept home.

How likely would you be to recommend Silverleigh Nursing Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Satisfactory

I have, over a number of years, seen a number of care homes as my own mother suffered from Alzheimer's.
I have now spent a few hours with one of your patients and would like to thank you all for the wonderful care you are giving him. What a wonderful place you run. I wish I had been able to find somewhere for my mother like this. I was so impressed I will certainly be talking to people in my area about you I only wish you were in this area the north west of England.

Thank you, you are brilliant and thanks to your staff.

How likely would you be to recommend Silverleigh Nursing Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Don't Know

Our family have been pleased with the way the staff at Silverleigh Nursing Home manage my husband's complex needs. He needs nursing care and because of his dementia, is unable to express himself most of the time. We are very relieved to feel that he is being well cared for by competent, experienced and kind people.

How likely would you be to recommend Silverleigh Nursing Home? Extremely Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

I visit my wife on a regular basis, usually at lunch time, (12noon - 2pm). The care and attention given to all residents in my humble opinion is second to none. All the carers and general assistants are most helpful in aiding people who, in the most part, are totally reliant on their assistance in their everyday needs. I am eternally grateful to know my wife is warm, safe and content in Silverleigh Care Home.

How likely would you be to recommend Silverleigh Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My dear dad recently moved to Silverleigh Care Home, I cannot praise the staff enough, he's settled very well. Everyone has a smile while carrying out their duties with great care and compassion. Even though it's a large building, it feels very homely, a great deal of thought has gone into the décor, and it's spotlessly clean.

I am made to feel very welcome when visiting dad, he is even socialising with the residents -
something he's never felt able to do before. I can now relax knowing he's well cared for and happy!
Thank you everyone.

How likely would you be to recommend Silverleigh Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

As a family, we are impressed with the high standards of personal care that residents receive. The individual approach and understanding of my father is particularly evident. He is happy, settled and enjoying the company, support and entertainment given within a safe but joyful environment.
the facilities are great and well used, the staff are greatly motivated and very caring whilst being professional and efficient.
The catering is marvellous and the place well maintained and clean.
All very much appreciated and gives us peace of mind.

How likely would you be to recommend Silverleigh Nursing Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

As a family, we have been treated with care and understanding by all the staff at Silverleigh. We have met the manager and on every occasion, she has dealt with our questions and needs in an empathetic way. A very difficult and sad time in our lives has been made so much easier by the kind and considerate way in which we have been helped and guided. Dad is well cared for and the excellent facilities, activities and meals make his stay a more contented one.

How likely would you be to recommend Silverleigh Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

My mother has been a resident at Silverleigh for nearly two years. The staff are friendly, helpful and caring. There is no shortage of carers and the home has a lovely peaceful atmosphere. I have been very satisfied with the standard of care.

How likely would you be to recommend Silverleigh Nursing Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Every time I visit my Mum she is well turned out, dressed smartly and obviously well looked after. The staff are very approachable and friendly in what is a demanding environment. I always get offered a drink and sometimes even a meal. Special occasions, like Birthdays, they always make a fuss of her.

How likely would you be to recommend Silverleigh Nursing Home? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Our relation has been resident at Silverleigh for 5 and a half years. We visit at least twice a month and have always been made welcome to a lovely, well run home. Staff are very on hand at all times and plenty of activities take place daily, and regular events ie. tea party, dog show, xmas party. We've made many friends here. Our relative had been to 5 homes until we found Silveleigh and is so well settled and regards this as her home. Thank you all so much.

How likely would you be to recommend Silverleigh Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

A very warm, homely and caring group of staff, making the residents feel like home. A great deal of time, thought and effort has been put into the decoration and systems of the home.

How likely would you be to recommend Silverleigh Nursing Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

We chose Silverleigh for my mother who has dementia as a result of extensive research. We have not been disappointed, She is very happy and well cared for. The staff are charming and very caring. The home has a lovely atmosphere. The food and drinks are fresh, well prepared and thoughtfully chosen. It gives us peace of mind knowing that she is safe, happy and well cared for.

How likely would you be to recommend Silverleigh Nursing Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Very pleased with mums care and she is very settled and happy. Staff are always very welcoming and always offer tea of coffee. Lots of activities for mum to join in.

How likely would you be to recommend Silverleigh Nursing Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

My experience has been good. My mother believes she is looked after well and says she has no complaints.

How likely would you be to recommend Silverleigh Nursing Home? Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

My husband came here three years ago for 1 day a week day care. He settled happily and contented and I had no other reason to consider anywhere else for residential care when his condition deteriorated to the point where I could no longer keep him at home. The home is very, very well led, the staff trained exceptionally well and the atmosphere is one of a relaxed, happy kind. I visited many other homes before making the decision to choose Silverleigh Nursing Home I have never ever regretted my choice.

How likely would you be to recommend Silverleigh Nursing Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

My husband and I both work in the NHS and we can honestly say that Silverleigh is one of the most caring, stimulating and contented residential homes we have ever visited. Friends also with social work experience agree.
The staff are outstanding - never too busy for anyone. The whole place is run like their home.

How likely would you be to recommend Silverleigh Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I find the care home extremely caring and friendly. Excellent facilities and very helpful.

How likely would you be to recommend Silverleigh Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My husband has been a resident of Silverleigh for two and a half years. He has been very happy here from day one. His behaviour was very difficult at times, and the staff here have managed him with care, compassion and love. The activities are very varied and my husband has been involved with the swimming sessions and outings The entertainment is also very good, involving most of the residents. I am extremely happy with the care my husband is receiving.

How likely would you be to recommend Silverleigh Nursing Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My wife has been in care for two and half years, having been in two other care homes before coming to Silverleigh. She was very unhappy and this was a cause of great distress for me. But all this changed at Silverleigh and she found it of great interest and became very content. As she is unable to communicate the staff and carers do their utmost to see to her needs and she thinks the world of them, she is now happy and so am I.

How likely would you be to recommend Silverleigh Nursing Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

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Awards / Recognitions

There are currently no awards/recognitions posted yet for Silverleigh Nursing Home

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Care Home Idol 2016

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