Silverleigh Nursing Home is located in a quiet street in the market town of Axminster. The home is ideally located for the local church, library, post office and shops and offers care and support services to older people in a friendly, relaxed atmosphere.
All staff at Silverleigh understand the importance of ensuring the quality of life for every resident is enhanced whenever possible. This is the most fundamental aspect of their training, whether they are a care worker, domestic staff member or the handyman.
Residents can benefit from a range of activities, provided by a team of activities professionals. While the home also offers a quiet reflection area and reading room to residents seeking a relaxed environment.
Laughter can be enjoyed in the on-site 'Snug Inn' or 'The Carnaby Street Cafe'. Every day a movie is shown in the bespoke cinema and residents can visit the hair salon, as well as a general store where toiletries and sweets can be purchased.
Rooms at the home are spacious and en-suite, while the home and surrounding grounds are wheelchair accessible.
Group: Cannon Care Homes Ltd
Person in charge: Sarah Jennings (Manager)
Local Authority / Social Services: Devon County Council (click for contact details)
Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 65 Service Users
Registered Care Categories*: Dementia • Detention Under Mental Health Act • Mental Health Condition • Old Age • Physical Disability • Sensory Impairment
Specialist Care Categories: Alzheimer's • Cancer Care • Epilepsy • Head/Brain Injury • Hearing Impairment • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Muscular Dystrophy • Neuropathic • Orthopaedic • Parkinson's Disease • Schizophrenia • Speech Impairment • Stroke • Visual Impairment
Admission Information: As long as we are able to provide the care required we do not have one. Ages 18+.
Languages Spoken by Staff (other than English): Italian, Dutch
Single Rooms: 57
Shared Rooms: 4
Rooms with ensuite WC: 61
Weekly Charges Guide: Personal Care Single £1045 – £1250 (These prices are only a guideline, please contact Silverleigh Nursing Home to find out the exact price for your requirements.)
Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access
Directions:
Located in the centre of Axminster in Silver Street, near the main church
Visiting:
No limitations
Parking:
Limited parking on site but plenty of parking locally
Latest Care Quality Commission* Report on Silverleigh Nursing Home: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 9.5 (maximum of 10) for Silverleigh Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 24 Reviews over all time. This Average Rating is also the rating value for Silverleigh Nursing Home in Google's Search Results - more info
b) The score for the number of positive Reviews is 4.8 out of 5 from 10 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.75 for Silverleigh Nursing Home is calculated as follows: ( (217 Excellents x 5) + (63 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 284 Ratings = 4.75
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 4.769 Points relating to the number of positive Reviews for Silverleigh Nursing Home is based on 10 positive Reviews in the last 12 months and is calculated as follows:
3 + 0.25 + 0.25 + 0.25 + 0.25 = 4
Target of 13 positive Reviews (65 registered maximum number of service users ÷ 5). 10 Reviews ÷ 13 Target = 0.769
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Silverleigh Nursing Home has a Review Score of 9.5 (9.519) from 24 Reviews
Review submitted from a Website Submission by Nigel H (Stepson of Resident) on Tuesday 10 April 2018. Relates to April 2018.
Although my dear Mother was only resident at Silverleigh for a very short period, it was a great relief to know she was in the care of a highly trained, efficient and proficient team, lead by the manager to whom I owe a huge debt of gratitude for attending to my mother's needs so swiftly.
My wife and I visited Silverleigh the week prior to my mother's death and were highly impressed with the efficient manner in which were shown around by someone obviously very proud of what Silverleigh had to offer. 5 Star facilities without a doubt! The meeting with the manager at the conclusion of our tour confirmed in our minds the facility was being managed by someone whose heart was well placed. If ever we came to live in the area and were in need of the best care available it would be Silverleigh Nursing Home without question.
How likely would you be to recommend Silverleigh Nursing Home? Extremely Likely
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Review submitted from a Postal Card by Rob L (Son of Resident) on Wednesday 17 January 2018. Relates to January 2018.
All staff have given and are giving Dad excellent care. Thank you.
How likely would you be to recommend Silverleigh Nursing Home? Extremely Likely
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Review submitted from a Postal Card by Paul B (Son of Resident) on Tuesday 16 January 2018. Relates to December 2017.
A real home from home, nothing too much trouble. Very responsive staff with a great understanding of residents and relatives' needs. Very active activities team who achieve very much.
How likely would you be to recommend Silverleigh Nursing Home? Extremely Likely
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Review submitted from a Website Submission by Cherrilyn D (Daughter of Resident) on Monday 1 January 2018. Relates to December 2017.
The staff treat people as unique individuals with their own set of circumstances, an ethos which is entrenched and comes naturally to the caring, compassionate and joyful staff. The activity coordinators are exceptional people and must be ‘hand-picked’. Mum is always well turned out and clean thanks to the marvellous housekeeping staff. Home cooked meals are laid out for sight and smell and choice, of which there is plenty. Staff are very astute at noticing if there is a change in my Mum’s condition and they act accordingly, keeping me updated where appropriate. I have great faith in their ability and I am learning to relax a little and leave her care in their capable hands. The superb management of the manager and her administration team are always thereabouts and they know the people and their visitors as well as the rest of the team do. I have no hesitation in recommending Silverleigh for their excellent care in all departments and for their support to myself and my Mum.
How likely would you be to recommend Silverleigh Nursing Home? Extremely Likely
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Review submitted from a Postal Card by Derek H (Son of Resident) on Friday 22 December 2017. Relates to December 2017.
The staff and facilities of Silverleigh are simply outstanding. Nothing is ever too much trouble. As a visitor, you are always made welcome. Drinks and cake are always made available.
I can not put into words the amazing care my mother gets in this care home.
How likely would you be to recommend Silverleigh Nursing Home? Extremely Likely
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Review submitted from a Postal Card by Bridget B (Daughter of Resident) on Wednesday 6 December 2017. Relates to November 2017.
Very friendly staff and happy smiley faces.
My mum is always clean and dressed with such care. Food is fabulous and to a high standard. Very clean, well-kept home.
How likely would you be to recommend Silverleigh Nursing Home? Extremely Likely
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Review submitted from a Website Submission by Ann P (Cousin of Resident) on Monday 25 September 2017. Relates to September 2017.
I have, over a number of years, seen a number of care homes as my own mother suffered from Alzheimer's.
I have now spent a few hours with one of your patients and would like to thank you all for the wonderful care you are giving him. What a wonderful place you run. I wish I had been able to find somewhere for my mother like this. I was so impressed I will certainly be talking to people in my area about you I only wish you were in this area the north west of England.
Thank you, you are brilliant and thanks to your staff.
How likely would you be to recommend Silverleigh Nursing Home? Extremely Likely
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Review submitted from a Postal Card by A G (Wife of Resident) on Wednesday 14 June 2017. Relates to June 2017.
Our family have been pleased with the way the staff at Silverleigh Nursing Home manage my husband's complex needs. He needs nursing care and because of his dementia, is unable to express himself most of the time. We are very relieved to feel that he is being well cared for by competent, experienced and kind people.
How likely would you be to recommend Silverleigh Nursing Home? Extremely Likely
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Review submitted from a Postal Card by Robin H (Husband of Resident) on Monday 22 May 2017. Relates to May 2017.
I visit my wife on a regular basis, usually at lunch time, (12noon - 2pm). The care and attention given to all residents in my humble opinion is second to none. All the carers and general assistants are most helpful in aiding people who, in the most part, are totally reliant on their assistance in their everyday needs. I am eternally grateful to know my wife is warm, safe and content in Silverleigh Care Home.
How likely would you be to recommend Silverleigh Nursing Home? Extremely Likely
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Review submitted from a Postal Card by Elisabeth G (Daughter of Resident) on Thursday 18 May 2017. Relates to May 2017.
My dear dad recently moved to Silverleigh Care Home, I cannot praise the staff enough, he's settled very well. Everyone has a smile while carrying out their duties with great care and compassion. Even though it's a large building, it feels very homely, a great deal of thought has gone into the décor, and it's spotlessly clean.
I am made to feel very welcome when visiting dad, he is even socialising with the residents -
something he's never felt able to do before. I can now relax knowing he's well cared for and happy!
Thank you everyone.
How likely would you be to recommend Silverleigh Nursing Home? Extremely Likely
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Review submitted from a Postal Card by Frances M (Daughter of Resident) on Tuesday 28 March 2017. Relates to February 2017.
As a family, we are impressed with the high standards of personal care that residents receive. The individual approach and understanding of my father is particularly evident. He is happy, settled and enjoying the company, support and entertainment given within a safe but joyful environment.
the facilities are great and well used, the staff are greatly motivated and very caring whilst being professional and efficient.
The catering is marvellous and the place well maintained and clean.
All very much appreciated and gives us peace of mind.
How likely would you be to recommend Silverleigh Nursing Home? Extremely Likely
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Review submitted from a Postal Card by Belinda Jane T (Daughter of Resident) on Friday 24 March 2017. Relates to February 2017.
As a family, we have been treated with care and understanding by all the staff at Silverleigh. We have met the manager and on every occasion, she has dealt with our questions and needs in an empathetic way. A very difficult and sad time in our lives has been made so much easier by the kind and considerate way in which we have been helped and guided. Dad is well cared for and the excellent facilities, activities and meals make his stay a more contented one.
How likely would you be to recommend Silverleigh Nursing Home? Extremely Likely
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Review submitted from a Postal Card by M G (Son of Resident) on Friday 24 February 2017. Relates to January 2017.
My mother has been a resident at Silverleigh for nearly two years. The staff are friendly, helpful and caring. There is no shortage of carers and the home has a lovely peaceful atmosphere. I have been very satisfied with the standard of care.
How likely would you be to recommend Silverleigh Nursing Home? Extremely Likely
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Review submitted from a Postal Card by Simon G (Son of Resident) on Tuesday 24 January 2017. Relates to January 2017.
Every time I visit my Mum she is well turned out, dressed smartly and obviously well looked after. The staff are very approachable and friendly in what is a demanding environment. I always get offered a drink and sometimes even a meal. Special occasions, like Birthdays, they always make a fuss of her.
How likely would you be to recommend Silverleigh Nursing Home? Extremely Likely
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Review submitted from a Postal Card by Peter B (Relative of Resident) on Tuesday 4 October 2016. Relates to September 2016.
Our relation has been resident at Silverleigh for 5 and a half years. We visit at least twice a month and have always been made welcome to a lovely, well run home. Staff are very on hand at all times and plenty of activities take place daily, and regular events ie. tea party, dog show, xmas party. We've made many friends here. Our relative had been to 5 homes until we found Silveleigh and is so well settled and regards this as her home. Thank you all so much.
How likely would you be to recommend Silverleigh Nursing Home? Extremely Likely
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Review submitted from a Postal Card by Ray C (Son of Resident) on Wednesday 10 August 2016. Relates to July 2016.
A very warm, homely and caring group of staff, making the residents feel like home. A great deal of time, thought and effort has been put into the decoration and systems of the home.
How likely would you be to recommend Silverleigh Nursing Home? Extremely Likely
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Review submitted from a Postal Card by K P (Daughter of Resident) on Wednesday 13 January 2016. Relates to January 2016.
We chose Silverleigh for my mother who has dementia as a result of extensive research. We have not been disappointed, She is very happy and well cared for. The staff are charming and very caring. The home has a lovely atmosphere. The food and drinks are fresh, well prepared and thoughtfully chosen. It gives us peace of mind knowing that she is safe, happy and well cared for.
How likely would you be to recommend Silverleigh Nursing Home? Extremely Likely
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Review submitted from a Postal Card by K S (Daughter of Resident) on Wednesday 13 January 2016. Relates to January 2016.
Very pleased with mums care and she is very settled and happy. Staff are always very welcoming and always offer tea of coffee. Lots of activities for mum to join in.
How likely would you be to recommend Silverleigh Nursing Home? Extremely Likely
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Review submitted from a Postal Card by C G (Son of Resident) on Monday 11 January 2016. Relates to January 2016.
My experience has been good. My mother believes she is looked after well and says she has no complaints.
How likely would you be to recommend Silverleigh Nursing Home? Likely
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Review submitted from a Postal Card by Nell M (Wife of Resident) on Monday 21 December 2015. Relates to December 2015.
My husband came here three years ago for 1 day a week day care. He settled happily and contented and I had no other reason to consider anywhere else for residential care when his condition deteriorated to the point where I could no longer keep him at home. The home is very, very well led, the staff trained exceptionally well and the atmosphere is one of a relaxed, happy kind. I visited many other homes before making the decision to choose Silverleigh Nursing Home I have never ever regretted my choice.
How likely would you be to recommend Silverleigh Nursing Home? Extremely Likely
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Review submitted from a Postal Card by F G S (Daughter-in-law of Resident) on Thursday 10 December 2015. Relates to November 2015.
My husband and I both work in the NHS and we can honestly say that Silverleigh is one of the most caring, stimulating and contented residential homes we have ever visited. Friends also with social work experience agree.
The staff are outstanding - never too busy for anyone. The whole place is run like their home.
How likely would you be to recommend Silverleigh Nursing Home? Extremely Likely
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Review submitted from a Postal Card by M C (Son of Resident) on Monday 30 November 2015. Relates to November 2015.
I find the care home extremely caring and friendly. Excellent facilities and very helpful.
How likely would you be to recommend Silverleigh Nursing Home? Extremely Likely
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Review submitted from a Postal Card by Patricia C (Wife of Resident) on Tuesday 24 November 2015. Relates to November 2015.
My husband has been a resident of Silverleigh for two and a half years. He has been very happy here from day one. His behaviour was very difficult at times, and the staff here have managed him with care, compassion and love. The activities are very varied and my husband has been involved with the swimming sessions and outings The entertainment is also very good, involving most of the residents. I am extremely happy with the care my husband is receiving.
How likely would you be to recommend Silverleigh Nursing Home? Extremely Likely
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Review submitted from a Postal Card by Leslie C (Husband of Resident) on Monday 23 November 2015. Relates to November 2015.
My wife has been in care for two and half years, having been in two other care homes before coming to Silverleigh. She was very unhappy and this was a cause of great distress for me. But all this changed at Silverleigh and she found it of great interest and became very content. As she is unable to communicate the staff and carers do their utmost to see to her needs and she thinks the world of them, she is now happy and so am I.
How likely would you be to recommend Silverleigh Nursing Home? Extremely Likely
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There are currently no awards/recognitions posted yet for Silverleigh Nursing Home
There are currently no Care Home Idol entrants who have performed at Silverleigh Nursing Home