Silverleigh Care Home

The food seems very good, all freshly cooked on the premises.

I would not hesitate to recommend Silverleigh to any family making the difficult decision to place a loved one in the home.

Nobody wants their loved one to move into a nursing home, but thankfully Silverleigh exists! Without exception, we have found that all staff treat the residents with respect and the greatest possible care and help to preserve the dignity of those they are caring for. The food is excellent and beautifully presented. There are often interesting activities going on. I, as next of kin, am kept informed of any change in my husband's condition and also receive regular general updates. Whatever their role (e.g. laundry, housekeeping, carers, chefs, etc.) staff are always helpful and friendly as well as discrete and are obviously well-trained. I could not speak highly enough of Silverleigh.

All staff understand their individual roles whilst working as a team. Staff are plentiful and consistent. Staff treat people as unique individuals with their own set of circumstances, an ethos which is so entrenched in the home it comes naturally to the staff. Staff are caring, compassionate and joyful. I have faith in their ability and I know I can relax and leave his care in their capable hands. Clothes are beautifully laundered and returned. The whole home is clean and well-kept. Chefs provide fresh, restaurant-style food and have bent over backwards to ensure my husband has received the food he prefers, nothing is too much trouble. The care staff are outstanding, they really care, my husband says 'they are all brilliant' and 'the boys are terrific. The nursing care has been exemplary, the nurses are knowledgeable, diligent and caring and have worked in unison with hospice to ensure my husband's end-of-life care is pain-free and comfortable. As a family we have been wholly supported through the experience, staff have become like an extended family. I am in awe and cannot thank them enough. I would recommend Silverleigh in a heartbeat.

The introduction to Silverleigh was excellent. We were reassured about staff standards and continual training. All care is focused around the individual,w which can be challenging. The home feels, as far as is possible, a welcoming and stimulating environment. The home tried to make the environment as homely, welcoming and familiar as possible, particularly for dementia sufferers. Staff should always be fully aware of the individual needs of each resident.

I am kept informed of my wife's well-being and any problems that may arise from her condition.

We are always made very welcome by the staff when we visit and thoroughly enjoy our time spent with my brother.

Many thanks for everything you do. It is very much appreciated.

It is without a doubt since being at Silverleigh, Dads' mental health and mobility have actually improved. This is down to all the staff, from the top down, whose care and dedication provide all their residents with a respectful and meaningful quality of life. From the daily activities, including live music and quizzes, all help stimulate local outings, including to the coast or to the local market. This is not to mention the good quality food with a range of choices and excellent presentation to the comfortable and clean surroundings with plenty of choices of where to sit. Dad has been welcomed with open arms since day one, quite literally, as has his family. He is happy, settled and making new friends and has the light back in his eyes, something which I thought I'd never see again. Thank you, Silverleigh, for all you have done and do; your care is outstanding.

We travelled from Surrey to visit a family friend who had been transferred to Silverleigh from the hospital. We were very impressed with the staff, in particular, who all knew our friend by name and went out of their way to help us make the most of our visit. Our friend told us the food is lovely and there is obviously a good rapport with the staff. We visited the garden at the home, which was a pleasant surprise, a lovely space to sit and chat. Our visit certainly put our minds at rest that our friend is receiving the best care possible.

The staff have shown care, patients and understanding of my husband's needs, even through difficult times. Response to an emergency is very swift and efficient. The food is excellent, and the laundry staff is friendly and helpful. The accommodation is kept clean and tidy, and all support staff are cheerful and welcoming.

Staff at Silverleigh are outstanding: my elderly sister received a warm welcome and really diligent care. All residents are treated with dignity and respect. I felt very happy and reassured by their skill and warmth. Thank you so much. I can recommend Silverleigh wholeheartedly.

My grandma was taken into this care home in February 2021 and always received the best care. She sadly passed away in July 2022 but was made very comfortable when it was her time to go. I have nothing but high praise for this home.

Staff are very caring and well trained - they treat all residents as individuals with different needs. Premises - always very clean and cheerful looking. Food/drink, management, and facilities are all excellent. Couldn't ask for a better placement for my husband.

Since both my parents became residents three years ago, we have been really happy with the total love and care they received. My father died there a year ago, and he was treated with dignity and care all the time. My mother is fading, but is still encouraged to join in as best she can. The staff are amazing with their care, commitment and love shown at challenging times.

The home has a friendly atmosphere and feels very homely. The staff are generally helpful and happy to assist. There is plenty of nostalgia in the place for the residents. There is plenty of time to be left with loved ones. The staff respect this, but there is always someone nearby if needs be. It has been hard for the home (like many others) through Covid, and I think they've coped amazingly. Thank you.

Residents fees semm rather expensive but I cannot fault the care.

My husband went to Silverleigh from hospital a month ago. I am delighted with all the care and attention he is receiving from all concerned with his welfare, everyone is so very kind and caring and my daughters and myself have been made very welcome, nothing you ask is too much trouble. I am more than happy to have found such a lovely place for him.

I have been visiting my friend at Silverleigh Nursing Home for nearly two years. I cannot fault it, the staff and management are friendly and helpful. The cleanliness is outstanding my friend is being well looked after which is a comfort to me.

To all the staff at Silverleigh Nursing Home, you are wonderful. The respect, cleanliness and efficiency that you show to everyone is beyond the call of duty. I'm so glad I picked out Silverleigh Nursing Home to care for my mother.