Five Mile Hill, Tedburn St Mary, Exeter EX6 6AQ
Owner: Treelands Home Ltd
Person in charge: Sharon Richards (Manager)
Local Authority / Social Services: Devon County Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 40 Service Users
Registered Care Categories*: Dementia • Old Age • Physical Disability • Sensory Impairment
Specialist Care Categories: Alzheimer's • Hearing Impairment & Deafness • Speech Impairment • Stroke • Visual Impairment
Admission Information: 1 Months Trial. Ages 65+.
Single Rooms: 36
Shared Rooms: 2
Rooms with ensuite WC: 36
Weekly Charges Guide: Personal Care Single from £609 (These prices are only a guideline, please contact Treelands Home Ltd to find out the exact price for your requirements.)
Facilities & Services: Palliative Care • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Minibus or other transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room
Directions:
On the old A30 shortly before Pathfinder Village.
Visiting:
Visiting hours are open.
Parking:
Car park on site
Latest Care Quality Commission* Report on Treelands Home Ltd: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 8.1 (maximum of 10) for Treelands Home Ltd is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Treelands Home Ltd in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 5 for Treelands Home Ltd is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 3.125 Points relating to the number of positive Reviews for Treelands Home Ltd is based on 1 positive Reviews in the last 12 months and is calculated as follows:
3 = 3
Target of 8 positive Reviews (40 registered maximum number of service users ÷ 5). 1 Reviews ÷ 8 Target = 0.125
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Treelands Home Ltd has a Review Score of 8.1 (8.125) from 1 Reviews
Review submitted from a Postal Card by P P (Son of Resident) on Monday 31 July 2017. Relates to July 2017.
An absolutely first class establishment that shows great care for residents and provides for all their needs. The management and staff are excellent and make sure that their residents enjoy a happy and stress-free environment.
How likely would you be to recommend Treelands Home Ltd? Extremely Likely
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Kelly Jordan Boone, Director at Treelands Home Ltd responded to this review on 31 Jul 2017:
How lovely reading this. Thank you so much for taking the time to send in a review.
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