Treelands

Can't recommend highly enough to anyone considering Treelands

My mum has spent time in two other care homes prior to Treelands. This has been by far the best experience. There are a core of longterm staff who are extremely kind and helpful and really make an effort with the residents. There have been some really positive new additions to the team including the activities leaders. I have seen a real upward change here. There is a lot more consistency and regularity of activities and entertainment and every effort is made to encourage and include the residents. Lovely to see the facebook updates when Im not visiting.

I cannot praise the staff more than at the end of my uncles life. He was in Treelands for approximately 7months during that time very member of staff went above and beyond to care for him. The last 72 hours of his life was treated with love and dignity. I would definitely recommend the home.

It has been a very reassuring experience in what can be the most difficult and traumatic time in our lives. So I would like to wholeheartedly thank the team for their care and ongoing support.

My mother had dementia (Alzheimer's) and so was not always easy or receptive to support from the carers. Yet, the care, kindness and standard of professional support was outstanding. My mum loved the countryside and so the setting was perfect for her. Both the management and care team were very helpful, compassionate and supportive of me, and especially when my mum's health rapidly deteriorated. If there is such a thing as a 'good death' my mum had it with the help of the team at Treelands. My heartfelt thanks to all of the staff - you are rare and so very much appreciated. Philippa.

Dad resides in the atrium portion of Treelands. He is content and enjoys the opportunity to go outside in his wheel chair during the summer. During his stay there his condition has degraded so he can no longer get out of his wheelchair unassisted. The owner has modified his on-suite to allow him to get his wheel chair and lift apparatus as close to the toilet as possible. This was above expectations. Dad has been in the hospital a few times while residing at Treelands. The doctors at the hospital tell me he is at the end of life and they do not want him back. However, the Treelands team never give up. This was evidenced during December 2025 when the hospital sent him home on Oxygen. By February he had recovered and no longer needs to have Oxygen and is back to his old self. The ownership and management at Treelands have a high standard of care and when they see something is not right get it sorted. This is evidenced by the owner who is often doing rounds on weekends.

Used this care home for respite for my great aunt, she's very particular about her routine and I can't thank the team here enough. They made everything super easy and she absolutely loved the people looking after her.

Very clean, lovely activities and really personal experience, couldn't recommend enough - thank you!

My Nan came into Treelands early December as she was struggling at home and had a fall. Nan has always been a very independent lady and always said she never wanted to go into a home. Initially we booked two weeks respite for her to be able to recover with 24/7 care which she agreed to. Nan is now refusing to leave! She is a lot better, has made new friends, says the food is as good as a hotel and the staff are wonderful and so kind to her! She also kept mentioning a man called "Tony" who is very kind to her and he is the Gardner. We have since found out that "Tony" is actually the owner of treelands and comes in 7 days a week to see everyone and make sure they are ok! We were gobsmacked to say the least! Treelands is a family run business and the owners and staff have done nothing but made my nan feel totally at home, safe and relaxed. Nan has now chosen to become a permanent resident as she is so happy there. Treelands we cannot thank you enough! 5 stars well deserved!

Determining the right care placement for a relative is extremely daunting. It's imperative that your loved one is in a caring and supportive environment. As a family we have found Treelands to have been the best possible decision we could have made for our mum. They totally understand mums specific needs and quickly respond to any new situation, informing / updating us immediately. Her room and communal spaces are clean and well kept. Meals are varied and appealing.

Having viewed four other care homes locally and been disappointed with the lack of provision of double rooms for my parents, who have been married for 76 years, we were delighted to discover Treelands. Mum and Dad have settled very happily into their double room and were delighted to also be offered a lounge overlooking beautiful Devon farmland. All staff are welcoming, very friendly and treat residents with respect and dignity. Mum and Dad enjoy the home-cooked meals and taking part in the daily activities. We feel so confident that this is the perfect place for them to be. Many thanks to everyone at Treelands.

I am very happy here.

A very nice place to stay.

Good attendance whenever needed.

I am happy that Mum is safe, well cared for and as happy as she can be with her health issues and I wouldn't hesitate to recommend Treelands.

Treelands is a very friendly environment for my grandmother with dementia, the staff go above and beyond to cater for her very particular needs. I know she is in safe hands for however long she has left with us. The staff lovely and very helpful with anything she could possibly need or want and the environment is peaceful. Thank you all at Treelands for making it easier on us as a family, as many know dementia isn't easy to live with.

I am very happy here, and looked after very well.

Treelands as with all care homes is a welcoming home, and to begin with we were glad to get Dad into care. Sadly the level of care is not where it should be, I should point out my father is an 89 year old man who has dementia and diabetes, he is partially double incontinent, as such his care needs are fairly significant. Despite treelands being aware of his care needs, he was left very much to get on with it, as a result his personal hygiene nose dived, it took multiple telephone calls and f2f discussions to get my Dad on the "Bath roster" notwithstanding the fact there are no showers in the main residence, new residents are not automatically added to the schedule amazes me. Physical security is a great worry, on numerous occasions my frail 89 year Dad with advanced dementia was found outside in the car park. In the 6 weeks Dad was at Treelands, so many times we were told Dad had fallen, sorry but care appears to be reactive only. This home needs to review its onboarding process.

Mother has been very happy and well looked after here. She has not always taken advantage of all of the facilities offered but the staff have tried very hard to do their best to keep her happy and amused as well as well looked after physically.

Thank you.

The attention to the care needed is excellent. All staff and management have taken the time to bond and understand my Dad's needs and I feel safe knowing that he is being looked after well.