Westlands Care Home

They also have a weekly activities programme which it great as it focuses on lots of things

I am quite happy in my room. The view I have is very nice, overlooking the Estuary and Shaldon bridge. I am suffering with ptosis, which both of my eye lids have closed. The staff are very helpful towards me, when I cannot manage things myself. The stroke I had makes it very difficult at times to manage everyday things.

Dawn has been shown kindness and compassion by every member of staff since she arrived at Westlands in Feb 2025 she can be very difficult at times but is still shown compassion. She is very happy to be there ,which in turn puts her family at ease .

The home is always clean and tidy.

The care staff are always kind and considerate. Senior care staff are always available to discuss concerns and I have always felt a partner in mum's care. Manager Alison is very professional and supportive to residents and family members. Times of celebration are always welcomed as an opportunity for activities and togetherness. Meals are a happy occasion and residents enjoy their food. My father's medical needs have been addressed very well by the home and he has been much reassured by the attention to medication and liaison with staff nurse and doctor. Thank you Westlands!

Firstly I would like to thank all of the staff and management of Westlands for looking after my mother for the last four years of her life. Mum's room was pleasant, the food was good and the communal areas spacious and nicely decorated. The most important feature though is that staff are caring and meet the needs of the residents. Westlands staff manage to provide the help and care required by residents with patience and a genuine affection. Medications, diet and other needs are met and changing care needs are managed professionally. Manager Alison is both professional and supportive to residents and family members. There is a programme of entertainment which is tailored to residents abilities and preferences. There is also a sunny terrace for residents to enjoy when the weather is good. The grounds are maintained well and planted with seasonal displays which are cheering for everyone. Both my brother and myself have been pleased with Westlands and recommend it.

I wouldn't hesitate to recommend Westlands as a care home for a loved one.

The manager is always approachable with an open door policy and is very understanding.

My father has lived there for ten months now. The staff are very hardworking and helpful. They do everything to ensure safety. Attention to my father's medical issues/emergencies has been first-rate, with good communication with me. The home is very clean, well-decorated and smells very fresh. A significant amount of effort is invested in the activity schedule for residents. Residents are given a good choice of meals. I would thoroughly recommend it. It was of far better quality, than the other homes we looked at, with much better management.

The staff are very helpful and cannot fault them, but could have more communication between the staff, they need to pass on information properly when change over. All very pleasant and kind. The manager helped me a lot as well as looking after her clients.

Our Mum lived here for the last two years of her life. She loved her room and was very well cared for, making friends with many of the staff who looked after her. As visitors, we were always warmly welcomed and came to feel part of the Westlands 'family'. Mum particularly enjoyed the coffee trips to cafes by the sea and in the surrounding area. The care and compassion from the staff in her final days was exemplary and truly helped us through a very sad time. Thank you to all of you.

This care home is absolutely excellent, the staff are all outstanding. My mother's care is first class. There are activities for residents to do, my mum goes out as well, I could not of asked for better Thank you to all at this care home,

My father, who has dementia, goes in once a week for respite care while my wife and I have been on holiday. The manager and her team take great care of him. The home is always clean and safe, and very professional. The activities are always varied and a great time is had. Well done all!.

I think it is a great home and my nan is very happy here. Well-looked after and safe.

A very pleasant place to visit. Staff always very welcoming and kind. Very clean and always smells very fresh. I am pleased that my mum is looked after so well, and lives in this nice home. Thank you very much.

I am very happy and satisfied with my Mothers stay. I have no complaints at all.

My brother and I cannot thank all the staff for the care and attention they have given our parents over the years. There have been many trips out to wonderful places and many ice creams eaten!

My Mum has been at Westlands since January 2024, after she had a fall. She had been living an active and independent life until then, but since the fall she has not been able to walk and therefore needs 24-hour care. She misses her old home life, but has adapted remarkably well to her new circumstances, largely because of the friendly and dedicated support she has had at Westlands. The carers at Westlands have been wonderful. They have a difficult job but remain cheerful and uplifting, and Mum always tells me how amazing they all are and how well she is being looked after. For the first 6 months, Mum preferred to stay in her room rather than join in with others in the lounge. But she was encouraged to join a group to play bridge on a weekly basis, and doing this has encouraged her to join in with a lot of other activities and enjoy chatting with other residents. Thank you to everyone at Westlands for looking after our Mum, who recently had her 100th birthday.

Westlands appeared to be well-managed and communication between senior staff and myself was easy.

Again thank you Westlands.