






Westlands is in the heart of Teignmouth and provides high quality residential and respite care in a beautiful homely environment with stunning views over the River Teign and Shaldon.
The home has undergone a major refurbishment in 2020 and provides a very high standard of accommodation throughout 24 bedrooms, all with ensuite facilities, beautifully decorated lounge, sun room and dining room. The terrace and garden benefit from the fabulous views.
The home...
Care Provided by Westlands Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 25 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Television point in own room
Funding & Fees
Weekly Charges per Person
Care fees can vary depending on care needs as well as size and specification of room. Viewings are welcome where care fees can be discussed in person.
The price(s) shown are provided by the care home. Contact Westlands Care Home for full pricing details and T&Cs.
Contact Westlands Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Westlands Care Ltd
- Private Owned
Person in charge
- Alison Govier (Care Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2022
- Number of floors: 4
Room Information
- Single Rooms (23)
- Couples/Companion Rooms (1)
- Single Rooms with ensuite Wet Room (9)
- Couples/Companion Rooms with ensuite Wet Room (1)
Visiting
- Visitors welcome at all times especially monthly Open Lunch and regular events.
Parking
- Parking on site
Westlands Care Home Reviews (40)
Westlands Care Home has a Review Score of 9.7 (9.742) out of 10, based on 14 reviews in the last 2 years.
Over all time Westlands Care Home has 40 reviews.
The care staff are always kind and considerate. Senior care staff are always available to discuss concerns and I have always felt a partner in mum's care. Manager Alison is very professional and supportive to residents and family members. Times of celebration are always welcomed as an opportunity for activities and togetherness. Meals are a happy occasion and residents enjoy their food. My father's medical needs have been addressed very well by the home and he has been much reassured by the attention to medication and liaison with staff nurse and doctor. Thank you Westlands!
Firstly I would like to thank all of the staff and management of Westlands for looking after my mother for the last four years of her life. Mum's room was pleasant, the food was good and the communal areas spacious and nicely decorated. The most important feature though is that staff are caring and meet the needs of the residents. Westlands staff manage to provide the help and care required by residents with patience and a genuine affection. Medications, diet and other needs are met and changing care needs are managed professionally. Manager Alison is both professional and supportive to residents and family members. There is a programme of entertainment which is tailored to residents abilities and preferences. There is also a sunny terrace for residents to enjoy when the weather is good. The grounds are maintained well and planted with seasonal displays which are cheering for everyone. Both my brother and myself have been pleased with Westlands and recommend it.
We really came to appreciate the way that Westlands is run:
Visiting times are literally any time of any day 24/7, and visitors are really welcomed.
The food is excellent in terms of choice, quality and quantity, served with a smile.
There are activities almost every day including weekly outings which my mother particularly enjoyed.
Staff are not just friendly, they become friends.
My mother was extremely well cared for, clearly becoming part of the Westlands' family. This was most evident when she passed away after a short illness a year after arriving. In the last few days, staff made sure that she always had someone sitting with her, and they were visibly as upset with her passing as we were.
I wouldn't hesitate to recommend Westlands as a care home for a loved one.
They really seem to care for all the family.
My husband receives quality care and kindness from every member of the team including all the carers,domestic /cleaning team and activities team.
The manager is always approachable with an open door policy and is very understanding.
My father has lived there for ten months now. The staff are very hardworking and helpful. They do everything to ensure safety. Attention to my father's medical issues/emergencies has been first-rate, with good communication with me. The home is very clean, well-decorated and smells very fresh. A significant amount of effort is invested in the activity schedule for residents. Residents are given a good choice of meals. I would thoroughly recommend it. It was of far better quality, than the other homes we looked at, with much better management.
The staff are very helpful and cannot fault them, but could have more communication between the staff, they need to pass on information properly when change over. All very pleasant and kind. The manager helped me a lot as well as looking after her clients.
Our Mum lived here for the last two years of her life. She loved her room and was very well cared for, making friends with many of the staff who looked after her. As visitors, we were always warmly welcomed and came to feel part of the Westlands 'family'. Mum particularly enjoyed the coffee trips to cafes by the sea and in the surrounding area. The care and compassion from the staff in her final days was exemplary and truly helped us through a very sad time. Thank you to all of you.
This care home is absolutely excellent, the staff are all outstanding. My mother's care is first class. There are activities for residents to do, my mum goes out as well, I could not of asked for better Thank you to all at this care home,
My father, who has dementia, goes in once a week for respite care while my wife and I have been on holiday. The manager and her team take great care of him. The home is always clean and safe, and very professional. The activities are always varied and a great time is had. Well done all!.
I think it is a great home and my nan is very happy here. Well-looked after and safe.
A very pleasant place to visit. Staff always very welcoming and kind. Very clean and always smells very fresh. I am pleased that my mum is looked after so well, and lives in this nice home. Thank you very much.
I am very happy and satisfied with my Mothers stay. I have no complaints at all.
In the summer of 2013 we were faced with a situation in which Mum trying to care for Dad was not working as well as we had hoped, even with carers coming in every morning and evening to help.
We started to look around for care homes that would meet their requirements but also had a friendly homely atmosphere for them. We feel even today that we were very lucky to have found this lovely care home.
Dad sadly passed away in 2017 and Mum is still happily safe, happy and well at Westlands.
My brother and I cannot thank all the staff for the care and attention they have given our parents over the years. There have been many trips out to wonderful places and many ice creams eaten!
My Mum has been at Westlands since January 2024, after she had a fall. She had been living an active and independent life until then, but since the fall she has not been able to walk and therefore needs 24-hour care. She misses her old home life, but has adapted remarkably well to her new circumstances, largely because of the friendly and dedicated support she has had at Westlands. The carers at Westlands have been wonderful. They have a difficult job but remain cheerful and uplifting, and Mum always tells me how amazing they all are and how well she is being looked after. For the first 6 months, Mum preferred to stay in her room rather than join in with others in the lounge. But she was encouraged to join a group to play bridge on a weekly basis, and doing this has encouraged her to join in with a lot of other activities and enjoy chatting with other residents. Thank you to everyone at Westlands for looking after our Mum, who recently had her 100th birthday.
The building has been renovated throughout in recent years and is clean, fresh and airy. My stepdad had a room with a view overlooking a particular spot and he enjoyed spending many hours on the large balcony downstairs during the summer months.
I was always warmly welcomed by staff when I visited and was kept up to date with health and welfare issues when the need arose.
Westlands appeared to be well-managed and communication between senior staff and myself was easy.
Our experience is completely at variance with the review. We were always greeted with a smile and taken to where my mother was. When it was her birthday a tea party was arranged and we were invited and the cook made a birthday cake. We were also invited to have dinner with her. This we did which showed to us that the standard of food was excellent plus my mother had a glass of wine with her dinner. Having lived on her own for many years the atmosphere, activities and care of Westlands made her last 3 years happy ones. We are convinced if she had stayed in her flat alone she would not have lasted for her last 3 years which were spent in Westlands. We were always kept informed no matter of the time of day of any change in my mother.
Again thank you Westlands.
If your loved ones can hold a conversation or are deemed to be in any way difficult due to their illnesses this is not the place for them! They will not get the care they deserve! My grandparents were there for less than a year due to how awful they were treated, myself and my family visited every day and the level of professionalism from the staff and management was disgusting.
On arrival, no update, you are just left to find family members yourself.
If you dared ask for a cup of tea you were met with an eye roll.
If you asked for an update even from management it was always something different to what someone else tells you, all just fabricated lies of what they think you want to hear just to shut you up. Staff hardly if ever sit and engage with residents. They are either sat chatting together or on their phones "work-related" sure!! Staff are very unhelpful and most are very rude! Absolutely awful place would not recommend!
We were concerned and dismayed to read your comments. Your grandfather stayed with us for less than one month and we regret that we did not have the opportunity to discuss these with you during his or your grandmothers stay. Full disclosure of care needs is very important prior to admission,...
Mum and Dad settled quite quickly into the home environment. It was a bonus them being able to do this together. Outstanding care was provided at the most crucial time, caring for mum when she passed away and later dad. The support and consideration I received at this time was also exceptional. We remain very grateful to the Westlands family.
The staff have made what could have been a difficult transition for both my father and the family, much easier and smoother than expected when becoming a resident. The staff are absolutely lovely, caring people. The home is very clean and well-maintained. My dad's room is rather dark being in the basement but we hope to change that soon. There is a minibus, that takes residents on a trip out, if they wish, once per week. My dad has been taken to clubs that he attended prior to becoming a resident, which has been fantastic! They have an activity programme Monday to Friday, it would be nice to have something at the weekend too. Dad seems to enjoy the food served and makes sure he doesn't miss out on anything that is on offer! Staff are very diligent and when my dad has been unwell, they have reacted quickly, calling an ambulance when required. The staff are really empathetic and supportive of both Dad and us as a family. They are always happy to fill us in on any developments.
Dad seems very settled. The management and staff are all very caring people. The residents and the home are all kept very clean and tidy. The staff always have time to talk to Dad, myself and my family, and nothing seems too much bother. They have a full and varied entertainment program, which keeps them all busy.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 20 August 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Westlands Care Home.
There are no upcoming events for Westlands Care Home.
Awards / Recognitions (1)
- 01 Nov 2025Recipient: Westlands Care Home
Accreditations
There are no accreditations posted yet for Westlands Care Home.
Meet the Team (2)

Alison Govier joined Westlands as Manager in June 2020 bringing with her 15 years experience in care including 6 years in a hospital setting and 9 years in two very successful care homes in the region. Alison's qualifications include Level 4 Diploma in Health and Social Care, Level 3 Diploma in Clinical Healthcare as well as being a fully trained Phlebotomist.

The Westlands owner Nigel Mallinson, is very involved in the day to day running of home. Together with the Manager Alison Govier, they make a strong management team who enjoy good relationships with residents, their families and friends.
Frequently Asked Questions about Westlands Care Home
What types of Care is Westlands Care Home registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Westlands Care Home have?
There are 23 Single Rooms and 1 Couples/Companion Room.
What are the Facilities & Services at Westlands Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Television point in own room are some of the Facilities & Services.
How far is Westlands Care Home to the centre of Teignmouth?
0.4 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Westlands Care Home to verify any information. View our terms and conditions. Westlands Care Home has an Enhanced Service -more info.