Reed Vale, Teignmouth TQ14 9EH
Owner: Westlands Retirement Home Ltd
Person in charge: Liz Feasby (Care Manager)
Local Authority / Social Services: Devon County Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 20 Service Users
Registered Care Categories*: Dementia • Old Age • Physical Disability • Sensory Impairment
Admission Information: All clients subject to pre-admission assessment. Ages from 85 to 105.
Single Rooms: 20
Rooms with ensuite WC: 20
Weekly Charges Guide: Personal Care Single £616 – £739 (These prices are only a guideline, please contact Westlands Retirement Home to find out the exact price for your requirements.)
Facilities & Services: Day Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room
Visitors welcome at all times especially monthly Open Lunch and regular events.
Parking on site
Latest Care Quality Commission* Report on Westlands Retirement Home: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 6.6 (maximum of 10) for Westlands Retirement Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Westlands Retirement Home in Google's Search Results - more info
b) The score for the number of positive Reviews is 1.6 out of 5 from 1 positive Reviews in the last 2 years. (A 2 year period has been used as there were no positive reviews in the last 12 months)
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 5 for Westlands Retirement Home is calculated as follows: ( (11 Excellents x 5) ) ÷ 11 Ratings = 5
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 1.625 Points relating to the number of positive Reviews for Westlands Retirement Home is based on 1 positive Reviews in the last 24 months and is calculated as follows:
3 = 3 then divided by 2 = 1.500
Target of 4 positive Reviews (20 registered maximum number of service users ÷ 5). 1 Reviews ÷ 4 Target = 0.250 , then divided by 2 = 0.125
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Westlands Retirement Home has a Review Score of 6.6 (6.625) from 1 Reviews
Review submitted from a Website Submission by Michael H (Son of Resident) on Monday 7 November 2016. Relates to October 2016.
My Mother sadly passed away on 16 October 2016 at Westlands Retirement Home, Teignmouth.
I would like to say a big thank you to all the Staff at Westlands for the wonderful care they gave Mum during her stay there. This is an excellent Home, where each resident is treated as an individual and where personal needs are catered for in a safe and caring environment by an excellent group of Carers and a highly respected Manager. Personal dignity is respected at all times and family atmosphere is always encouraged with family member always made welcome.
How likely would you be to recommend Westlands Retirement Home? Extremely Likely
There are currently no awards/recognitions posted yet for Westlands Retirement Home
There are currently no Care Home Idol entrants who have performed at Westlands Retirement Home