Ashleigh Manor Care Home

1 & 3 Vicarage Road, Plymouth PL7 4JU

Ashleigh Manor Care Centre is a well regarded residential and nursing care home for adults over the age of 55 years who live with a range of long term conditions, and specialising in forward-thinking dementia care.

Ashleigh Manor offers a quality service, combined with a positive approach towards individuality and personal choice to ensure all residents feel at home and respected.

The house has a homely feel, en-suite bedrooms, library, sensory room, lounges, conservatory, communal dining and garden, while an activities co-ordinator ensures that residents have plenty to enjoy and take part in.

Owner: Ashleigh Manor Residential Care Home

Person in charge: Becka Lawley (Provider)

Local Authority / Social Services: Plymouth City Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 65 Service Users

Registered Care Categories*: Dementia • Mental Health Condition • No Medical Intervention • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Alzheimer's • Bipolar/Manic Depression • Cancer Care • Challenging Behaviour • Colitis & Crohn's Disease • Epilepsy • Hearing Impairment & Deafness • Huntington's Disease • Multiple Sclerosis • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Private & Local Authority. Ages 55+.

Single Rooms: 65

Shared Rooms: 0

Rooms with ensuite WC: 58

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Separate Dementia Care Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Visiting:

Day opportunities available for OAP including those suffering with dementia, the day includes drinks, snacks, lunch and dinner. This can also include a bath or shower. The service is available from 930 - 1700 daily booked in advance at a cost of £48 per day.

Parking:

On site parking is available for the Manor and the Lodge.

Latest Care Quality Commission* Report on Ashleigh Manor Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 8.2 (maximum of 10) for Ashleigh Manor Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 3 Reviews over all time. This Average Rating is also the rating value for Ashleigh Manor Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.7 out of 5 from 3 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.472 for Ashleigh Manor Care Home is calculated as follows: ( (20 Excellents x 5) + (13 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 36 Ratings = 4.472

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.731 Points relating to the number of positive Reviews for Ashleigh Manor Care Home is based on 3 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 = 3.5

    2. Target of 13 positive Reviews (65 registered maximum number of service users ÷ 5). 3 Reviews ÷ 13 Target = 0.231

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

8.2 Ashleigh Manor Care Home has a Review Score of 8.2 (8.203) from 3 Reviews


Average Ratings

  • Excellent
    2
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Ashleigh Manor Care Home?

  • Extremely LIKELY
    3
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Ashleigh Manor Care Home

  • Daughter of Resident/Service User
    1
  • Son of Resident/Service User
    1
  • Wife of Resident/Service User
    1

I cannot praise the staff at Ashleigh Manor enough. Professional, articulate, kind and caring twenty-four hours a day, seven days a week. Nothing is too much of a problem. The manageress and her staff are a shining example of what care really means. Thank you from the bottom of our hearts for looking after Mum.

How likely would you be to recommend Ashleigh Manor Care Home? Extremely Likely

Overall Standard

Facilities

Care / Support

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Average Rating:   4.7 out of 5

Becka Lawley, Provider at Ashleigh Manor Care Home responded to this review on 22 Nov 2017:

Thank you, Gary.

My husband has been in respite care for a month at Ashley Manor and he and I have found the staff friendly, helpful and professional. He says the food is excellent.

How likely would you be to recommend Ashleigh Manor Care Home? Extremely Likely

Overall Standard

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Care / Support

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Treated with Dignity

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Average Rating:   4.9 out of 5

My father became a resident at Ashleigh Manor Care Home in late July 2017. He has been treated with kindness and dignity although it's not like being in his own home it is as close as it can be. Dad was very anxious on arrival but seems to have settled in very well.

How likely would you be to recommend Ashleigh Manor Care Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   3.8 out of 5

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions

November 2014

February 2014

Dementia Quality Mark

Recipient: Ashleigh Manor Care Home

Date: Thursday 20 Feb 2014

more details

Job Vacancies

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Ashleigh Manor Care Home