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Ashleigh Manor Care Home

1 & 3 Vicarage Road, Plymouth, Devon PL7 4JU
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Ashleigh Manor Care Home, Plymouth
Ashleigh Manor Care Home, Plymouth
Ashleigh Manor Care Home, Plymouth

Ashleigh Manor Care Centre is a well regarded residential and nursing care home for adults over the age of 55 years who live with a range of long term conditions, and specialising in forward-thinking dementia care.

Ashleigh Manor offers a quality service, combined with a positive approach towards individuality and personal choice to ensure all residents feel at home and respected.

The house has a homely feel, en-suite bedrooms, library, sensory...  

Care Provided by Ashleigh Manor Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 65 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,100 - £1,200£1,100 - £1,200
Residential Dementia Care£1,100 - £1,200£1,100 - £1,200

Contact Ashleigh Manor Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Ashleigh Manor Residential Care Home
  • Private Owned

Person in charge

  • Vicky Collins (Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2017

Room Information

  • Single Rooms (65)
  • Single Rooms with ensuite Wet Room (33)

Visiting

  • Day opportunities available for OAP including those suffering with dementia, the day includes drinks, snacks, lunch and dinner. This can also include a bath or shower. The service is available from 930 - 1700 daily booked in advance at a cost of £48 per day.

Parking

  • On site parking is available for the Manor and the Lodge.

Ashleigh Manor Care Home Reviews (24)

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7.8

Ashleigh Manor Care Home has a Review Score of 7.8 (7.829) out of 10, based on 4 reviews in the last 2 years. Over all time Ashleigh Manor Care Home has 24 reviews.

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Review from Julie B (Daughter of Resident) published on 19 February 2026 Submitted via Website
Overall Experience
I cannot praise the staff enough for their professionalism, kindness and compassionate care of my mum in her time at Ashleigh Manor,
She was there for several years and was always treated with kindness and respect.
I was also treated in the same way during my numerous visits especially in her final days.

Mum loved the food and the hygiene standards were very good.

Reply from Vicky Collins, Home Manager at Ashleigh Manor Care Home

Thank you for your kind words. I will pass them on to the staff. It was an honour to take care of your mum.

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Review from Rachel S (Granddaughter of Resident) published on 17 December 2025 Submitted via Website
Overall Experience
My Nan was recently with Ashleigh Manor on a discharge to assess placement from the hospital. The kindness and compassion shown to her by the staff was both extremely warm and sincere. I never once worried leaving her, I was 100% confident in the care she would receive.

The management are making strides alongside the dedicated care staff to give their residents the best quality care they can. I loved that the staff do not wear uniforms. I witnessed on all my visits staff spending extra one to one time with the residents. I was very touched to see one member of staff proudly showing a resident photos of their child, this made that persons day. The food was of good quality and plentiful. The environment was clean and well maintained, the are currently in the process of refurbishing some areas of the home. We as a family were kept informed of all changes in my nans condition. The clinical staff picked up in a deterioration and acted promptly. The management made themselves available to us

Reply from Vicky Collins, Home Manager at Ashleigh Manor Care Home

Thank you so much for your review. I will pass this on to the staff. It was an absolute pleasure to have the opportunity to look after you nan

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Review from Deborah S (Daughter of Resident) published on 19 September 2025 Submitted via Website
Overall Experience

Staff were very helpful and understanding of our family member situation, looked and cared for her really well. We were made to feel very welcome when visiting. There were some great activities while our mother was there, which helped with her mobility issues. Care staff were very supportive and looked after her well.

Reply from Vicky Collins, Home Manager at Ashleigh Manor Care Home

Thank you so much for your lovely words. I will pass this on to our staff.

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Review from B W (Sister of Resident) published on 31 January 2025 Submitted via Website
Overall Experience

Absolute dump, the room was full of mismatched furniture with missing knobs, the rest of the home was very scruffy, lots of dirty plates and bowls left in his room. My brother was totally miserable there, there seemed to be no interaction between staff and residents, he got pneumonia whilst in there and ended up back in hospital and has since been moved to another home where he is happy and interacting with other residents.

Reply from Vicky Collins, Home Manager at Ashleigh Manor Care Home

I am sorry that you have had a bad experience whilst at the home. We have had a change in management recently and we are working hard to improve residents stay here. I am pleased that your relation is happy where he is now.

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Review from Graeme R (Power of Attorney of Resident) published on 17 July 2024 Submitted via Website
Overall Experience

After a short spell in hospital my mother's partner was admitted to the Ashleigh Manor Care Home. He spent over 12 months in the care of the home. He received very good care and compassion in his gradual decline. The staff were always available for help or a comforting word. We would like to extend our thanks for the care and compassion shown by the staff in his final days.

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Review from Sue I (Daughter of Resident) published on 8 March 2024 Submitted via Website
Overall Experience
My dad was a resident of Ashleigh Manor from late July 2023 until February 2024 when he sadly passed away in his sleep. Throughout Dad's stay at Ashleigh Manor the staff were kind, compassionate, friendly and understanding and always treated my dad with respect and dignity.
The staff not only cared for my dad but were also always available to listen to and support our family, always keeping us informed of dad’s progress or needs.
There was always a great variety of activities arranged for the residents ensuring that they were kept active and stimulated, yet at the same time, residents were never pressured into anything they did not feel comfortable with.
Staff were always quick to respond when anything was needed and would work tirelessly with us when Dad was struggling to eat and drink. Nothing was ever too much trouble.

I would have no hesitation in recommending Ashleigh Manor as a safe, secure and welcoming home for your loved one.

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Review from Kay H (Daughter of Resident) published on 1 March 2024 Submitted via Website
Overall Experience
My dad was a resident at Ashleigh Manor, since late July 2023. He had many health issues, including vascular dementia, and recently passed away peacefully, in his sleep. The change was traumatic for him, but the kindness and compassion shown throughout his stay enabled him to feel comfortable enough that he came to refer to Ashleigh Manor as home. At each visit, this home was clean and fresh. Every member of staff that took care of Dad always did so cheerfully and with a smile on their faces. Any request for assistance was always answered promptly, and Dad was always treated with kindness, respect and dignity. The staff and management are lovely, kind people who also support family and keep communication open and honest. They provide no end of activities daily to keep the residents as active and stimulated as possible, and it was lovely to see them having fun.

I can't thank them enough for the care they provided Dad, and I would highly recommend this facility.

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Review from Michelle H (Daughter of Resident) published on 23 May 2023 Submitted via Website
Overall Experience
My mum had an unplanned move into Ashleigh Manor following discharge from hospital due to having dementia and not being safe for her to return to her own home.
From the moment that she arrived, she was made to feel welcome. My mum's condition has deteriorated significantly over the ten months since moving into care but the staff at Ashleigh Manor have supported her in the most compassionate and patient way, despite her behaviour being extremely challenging. They always kept me informed if there were any issues and let Mum call me whenever she wanted to. She was able to bring in any items that would help her to settle in and be as relaxed as possible.

I would recommend Ashleigh Manor to anyone looking for a good residential home for a loved one. Although it may not be the most high-spec and modern setting, the home is clean and spacious and all the staff are warm and welcoming which, at times when someone may feel frightened and confused, is most important. Thank you!

Reply from Vicky Collins, Manager at Ashleigh Manor Care Home

Thank you so much for your lovely words. It was a pleasure to look after your mum and she will be missed.

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Review from Leeanne S (Daughter of Resident) published on 28 October 2022 Submitted via Website
Overall Experience
Ashleigh Manor is a wonderful care home and most of the time all needs are met.

They arranged a lovely visit from Pilgrim Pete for my dad who has dementia and he absolutely loved it. The staff always call if there are any issues. Thank you for taking care of dad.

Reply from Vicky Collins, Manager at Ashleigh Manor Care Home

Thank you so much. We always try our best. Your dad is loved by all and it's a pleasure to care for him.

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Review from Diane W (Niece of Resident) published on 24 October 2022 Submitted via Website
Overall Experience

My Auntie was taken to Ashley Manor from the hospital with a fractured wrist. She was given an upstairs room with a single bed, the only alarm for help was a black plastic mat on the floor which she needed to get herself up from the bed with nothing to use, bearing in mind she had a fractured wrist, then put her foot on the mat, which I thought was shocking. The toilet cubicle was so small, it was very difficult to help her if needed. I wasn't very happy with the home from day one for several reasons, after a few weeks she had a fall, which I wasn't surprised about. She was taken to hospital where she sadly passed away that night, I would never let anyone I know go there, terrible place!

Reply from Vicky Collins, Manager at Ashleigh Manor Care Home

Firstly, I am sorry for your loss. I have investigated your concerns and have found that there are some inaccuracies in your review. I don't feel that to discuss these on a public forum is in the best interest of yourself or our home so if you would like to contact us directly these can be discussed.

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Review from Joanna C (Granddaughter of Resident) published on 24 November 2021 Submitted via Website
Overall Experience

I am very thankful for the hard work and compassion put in by the team at Ashleigh Manor. My nan had a recent stay for 3 weeks after a fall and surgery. Nan is a very anxious person who needs reassurance and a lot of attention. She is normally independent so this was hard for her to rely solely on others. Ashleigh Manor went above and beyond to help and support through some dark times. The manager was very supportive of the staff and even stayed to help Nan out overnight. My grandad visited daily and they offered to feed him and were always very kind and helpful. I would recommend to anyone who asks. Being a nurse you do get people asking about places we'd recommend. They deserve medals as I know first hand how my nan is and I struggle at times to look after her. Thank you so much from the bottom of my heart. Couldn't have wished for a better place for nan to stay.

Reply from Vicky Collins, Manager at Ashleigh Manor Care Home

Thank you so very much for your kind words. It was an honour to take care of your nan. We wish your nan and grandad and yourself all the best. You will always be welcome at Ashleigh Manor.

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Review from Linda G (Daughter of Resident) published on 8 June 2021 Submitted via Website
Overall Experience

My mother went to Ashleigh Manor Care Home from the hospital. She was only there for five days and had three falls, even though the home said she had carers with her. The care home said they could cater for my mother's needs when in fact they could not. They managed to paint my mother's nails but failed to look after her. My mother is now in hospital very poorly and has a broken wrist and two broken ribs. If anyone is thinking of putting a relative into Ashleigh Manor Care Home I urge you to think twice.

Reply from Vicky Collins, Manager at Ashleigh Manor Care Home

I do apologise that you feel this way. Unfortunately I can not comment on individual cases on a public forum, but would be happy to discuss this with you in private.

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Review from Cynthia S (Daughter of Resident) published on 17 December 2020 Submitted via Website
Overall Experience
Both my parents went to live at Ashleigh Manor in 2016. Both suffering from dementia. Mum and dad were made to feel at home. They were treated with love and respect. We, as a family, could not have wished for more. Sadly we lost mum 2-years ago. There was a huge effort made to help dad with his loss; they had been together for 71-years.

Dad lived very happily for another 2-years in their care. He passed away last month at the age of 96. The end of life care he received was second to none. As a family, my sisters will always be grateful to Ashleigh Manor for treating mum and dad as their family. For also supporting us throughout mum and dad's time with them. Thank you, from the bottom of our hearts.

Reply from Vicky Collins, Manager at Ashleigh Manor Care Home

Thank you so much for your comments. It was an honour and a pleasure to know and take care of both your parents and to meet all their family.

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Review from Michael L (Son of Resident) published on 1 July 2020 Submitted via Website
Overall Experience

Mum, aged 95, passed away peacefully at Ashleigh Manor, after being a resident for over 6 years. At all times she was treated with kindness and respect. We, the family, therefore have no hesitation in recommending this care home.

Reply from Vicky Collins, Manager at Ashleigh Manor Care Home

Thank you so much for the lovely review. We will all miss your mum greatly. It was an honour and a pleasure to know your mum and yourself.

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Review from Libby V (Daughter of Resident) published on 6 February 2020 Submitted via Website
Overall Experience

My father sadly passed away on the 8th December 2019, he had been a resident at Ashleigh Manor since March 2013. I found his care excellent and he was looked after extremely well, with food available as required during the day and night. I also feel that the assistance given to me has been excellent, particularly during the last few weeks of my father's life, which were very stressful. I therefore have loads of praise for the staff at this care home.

Reply from Lesley Cole, Manager at Ashleigh Manor Care Home

Thank you so much for your comments. It was a pleasure to have known your father, the staff miss him and we all miss your visits to the home.

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Review from Lorrain J (Sister of Resident) published on 17 January 2020 Submitted via Postal Card
Overall Experience

My brother has been a resident at Ashleigh Manor Care Home for the last fourteen months, because of his dementia and health problems he can at times be very difficult and vocal. I have been present at such a time and I am totally impressed with how the staff take control and quickly calm him down, so dedicated in their profession, cannot fault them in any area whatsoever, excellent.

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Review from Stephen P (Son of Resident) published on 8 January 2020 Submitted via Website
Overall Experience

My mum has been staying at Ashleigh Manor for 10 years now. She first stayed at Ashleigh Manor in March 2010 for respite following a stroke which left her with dementia. Mum would stay there for daycare and frequently stayed there for overnight stays to extended stays (2-3 weeks) whilst we were away. In all that time, I have never had any worries or concerns. I have nothing but praise and respect for the management and staff there. My mum has many friends at Ashleigh Manor and loves the staff. For me as a son, it is very reassuring knowing my mum is happy, content and most importantly safe. I have never had any concerns with mum's treatment, never had any reason to complain, mum has been always treated with the utmost respect and dignity. In August 2019 I had a heartbreaking decision to make and that was to put mum into fulltime care but knowing how well mum is looked after and treated at Ashleigh Manor did make the decision easier. I have complete faith in Ashleigh Manor.

Reply from Lesley Cole, Manager at Ashleigh Manor Care Home

Thank you for your very kind comments. The staff at Ashleigh Manor are a very hard working committed team, who care very much for our residents, I am very proud of them.

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Review from James R (Husband of Resident) published on 12 October 2018 Submitted via Postal Card
Overall Experience
My wife attends the care home for daycare and respite breaks.
Respite can be 6/8 times annually.
This has been our pattern for the last 2 years.
I am delighted with the service offered and find the home/staff extremely caring and supportive.

Based on my own experience, I am more than happy to recommend Ashleigh Manor.

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Review from S L (Daughter of Resident) published on 2 October 2018 Submitted via Postal Card
Overall Experience

In the last 6 months, the standard has dropped dramatically. There is neer the required amount of staff which we are told is 4 of 5. My mother is in the '2s' area, she is completely dependant on full care and has to be turned every 2 hrs. The food has been good up until a few weeks ago when 'salt regs' state that additional gravy is not to be added. My mother needs extra moisture or else she chokes. Last Monday mums lunch could not be eaten, it was swimming in water and slop. Residents that are on a soft diet are served food from the previous day which is liquidised, frozen and microwaved. The shortage of staff is making it difficult to ascertain a standard of care. I feel sorry for the staff who are very caring and hardworking. Managers don't stay so there is no continuity.

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Review from Shelia P (Resident / Service User) published on 25 September 2018 Submitted via Postal Card
Overall Experience

The staff and food were excellent. Nothing you wanted or needed was too much trouble for the staff. I will definitely be using the facilities again.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 03 February 2026
Overall
Inadequate
  • CaringRequires improvement
  • EffectiveInadequate
  • ResponsiveRequires improvement
  • SafeInadequate
  • Well-ledInadequate
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

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Upcoming Events

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Awards / Recognitions (3)

Accreditations

There are no accreditations posted yet for Ashleigh Manor Care Home.

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Frequently Asked Questions about Ashleigh Manor Care Home

What types of Care is Ashleigh Manor Care Home registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Ashleigh Manor Care Home have?

There are 65 Single Rooms.

What are the Facilities & Services at Ashleigh Manor Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Ashleigh Manor Care Home to the centre of Plymouth?

3.8 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ashleigh Manor Care Home to verify any information. View our terms and conditions. Ashleigh Manor Care Home has an Enhanced Service -more info.