






Ashleigh Manor Care Centre is a well regarded residential and nursing care home for adults over the age of 55 years who live with a range of long term conditions, and specialising in forward-thinking dementia care.
Ashleigh Manor offers a quality service, combined with a positive approach towards individuality and personal choice to ensure all residents feel at home and respected.
The house has a homely feel, en-suite bedrooms, library, sensory...
Care Provided by Ashleigh Manor Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 65 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Ashleigh Manor Care Home for full pricing details and T&Cs.
Contact Ashleigh Manor Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Ashleigh Manor Residential Care Home
- Private Owned
Person in charge
- Vicky Collins (Manager)
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2017
Room Information
- Single Rooms (65)
- Single Rooms with ensuite Wet Room (33)
Visiting
- Day opportunities available for OAP including those suffering with dementia, the day includes drinks, snacks, lunch and dinner. This can also include a bath or shower. The service is available from 930 - 1700 daily booked in advance at a cost of £48 per day.
Parking
- On site parking is available for the Manor and the Lodge.
Ashleigh Manor Care Home Reviews (24)
Ashleigh Manor Care Home has a Review Score of 7.8 (7.829) out of 10, based on 4 reviews in the last 2 years.
Over all time Ashleigh Manor Care Home has 24 reviews.
She was there for several years and was always treated with kindness and respect.
I was also treated in the same way during my numerous visits especially in her final days.
Mum loved the food and the hygiene standards were very good.
Thank you for your kind words. I will pass them on to the staff. It was an honour to take care of your mum.
The management are making strides alongside the dedicated care staff to give their residents the best quality care they can. I loved that the staff do not wear uniforms. I witnessed on all my visits staff spending extra one to one time with the residents. I was very touched to see one member of staff proudly showing a resident photos of their child, this made that persons day. The food was of good quality and plentiful. The environment was clean and well maintained, the are currently in the process of refurbishing some areas of the home. We as a family were kept informed of all changes in my nans condition. The clinical staff picked up in a deterioration and acted promptly. The management made themselves available to us
Thank you so much for your review. I will pass this on to the staff. It was an absolute pleasure to have the opportunity to look after you nan
Staff were very helpful and understanding of our family member situation, looked and cared for her really well. We were made to feel very welcome when visiting. There were some great activities while our mother was there, which helped with her mobility issues. Care staff were very supportive and looked after her well.
Thank you so much for your lovely words. I will pass this on to our staff.
Absolute dump, the room was full of mismatched furniture with missing knobs, the rest of the home was very scruffy, lots of dirty plates and bowls left in his room. My brother was totally miserable there, there seemed to be no interaction between staff and residents, he got pneumonia whilst in there and ended up back in hospital and has since been moved to another home where he is happy and interacting with other residents.
I am sorry that you have had a bad experience whilst at the home. We have had a change in management recently and we are working hard to improve residents stay here. I am pleased that your relation is happy where he is now.
After a short spell in hospital my mother's partner was admitted to the Ashleigh Manor Care Home. He spent over 12 months in the care of the home. He received very good care and compassion in his gradual decline. The staff were always available for help or a comforting word. We would like to extend our thanks for the care and compassion shown by the staff in his final days.
The staff not only cared for my dad but were also always available to listen to and support our family, always keeping us informed of dad’s progress or needs.
There was always a great variety of activities arranged for the residents ensuring that they were kept active and stimulated, yet at the same time, residents were never pressured into anything they did not feel comfortable with.
Staff were always quick to respond when anything was needed and would work tirelessly with us when Dad was struggling to eat and drink. Nothing was ever too much trouble.
I would have no hesitation in recommending Ashleigh Manor as a safe, secure and welcoming home for your loved one.
I can't thank them enough for the care they provided Dad, and I would highly recommend this facility.
From the moment that she arrived, she was made to feel welcome. My mum's condition has deteriorated significantly over the ten months since moving into care but the staff at Ashleigh Manor have supported her in the most compassionate and patient way, despite her behaviour being extremely challenging. They always kept me informed if there were any issues and let Mum call me whenever she wanted to. She was able to bring in any items that would help her to settle in and be as relaxed as possible.
I would recommend Ashleigh Manor to anyone looking for a good residential home for a loved one. Although it may not be the most high-spec and modern setting, the home is clean and spacious and all the staff are warm and welcoming which, at times when someone may feel frightened and confused, is most important. Thank you!
Thank you so much for your lovely words. It was a pleasure to look after your mum and she will be missed.
They arranged a lovely visit from Pilgrim Pete for my dad who has dementia and he absolutely loved it. The staff always call if there are any issues. Thank you for taking care of dad.
Thank you so much. We always try our best. Your dad is loved by all and it's a pleasure to care for him.
My Auntie was taken to Ashley Manor from the hospital with a fractured wrist. She was given an upstairs room with a single bed, the only alarm for help was a black plastic mat on the floor which she needed to get herself up from the bed with nothing to use, bearing in mind she had a fractured wrist, then put her foot on the mat, which I thought was shocking. The toilet cubicle was so small, it was very difficult to help her if needed. I wasn't very happy with the home from day one for several reasons, after a few weeks she had a fall, which I wasn't surprised about. She was taken to hospital where she sadly passed away that night, I would never let anyone I know go there, terrible place!
Firstly, I am sorry for your loss. I have investigated your concerns and have found that there are some inaccuracies in your review. I don't feel that to discuss these on a public forum is in the best interest of yourself or our home so if you would like to contact us directly these can be discussed.
I am very thankful for the hard work and compassion put in by the team at Ashleigh Manor. My nan had a recent stay for 3 weeks after a fall and surgery. Nan is a very anxious person who needs reassurance and a lot of attention. She is normally independent so this was hard for her to rely solely on others. Ashleigh Manor went above and beyond to help and support through some dark times. The manager was very supportive of the staff and even stayed to help Nan out overnight. My grandad visited daily and they offered to feed him and were always very kind and helpful. I would recommend to anyone who asks. Being a nurse you do get people asking about places we'd recommend. They deserve medals as I know first hand how my nan is and I struggle at times to look after her. Thank you so much from the bottom of my heart. Couldn't have wished for a better place for nan to stay.
Thank you so very much for your kind words. It was an honour to take care of your nan. We wish your nan and grandad and yourself all the best. You will always be welcome at Ashleigh Manor.
My mother went to Ashleigh Manor Care Home from the hospital. She was only there for five days and had three falls, even though the home said she had carers with her. The care home said they could cater for my mother's needs when in fact they could not. They managed to paint my mother's nails but failed to look after her. My mother is now in hospital very poorly and has a broken wrist and two broken ribs. If anyone is thinking of putting a relative into Ashleigh Manor Care Home I urge you to think twice.
I do apologise that you feel this way. Unfortunately I can not comment on individual cases on a public forum, but would be happy to discuss this with you in private.
Dad lived very happily for another 2-years in their care. He passed away last month at the age of 96. The end of life care he received was second to none. As a family, my sisters will always be grateful to Ashleigh Manor for treating mum and dad as their family. For also supporting us throughout mum and dad's time with them. Thank you, from the bottom of our hearts.
Thank you so much for your comments. It was an honour and a pleasure to know and take care of both your parents and to meet all their family.
Mum, aged 95, passed away peacefully at Ashleigh Manor, after being a resident for over 6 years. At all times she was treated with kindness and respect. We, the family, therefore have no hesitation in recommending this care home.
Thank you so much for the lovely review. We will all miss your mum greatly. It was an honour and a pleasure to know your mum and yourself.
My father sadly passed away on the 8th December 2019, he had been a resident at Ashleigh Manor since March 2013. I found his care excellent and he was looked after extremely well, with food available as required during the day and night. I also feel that the assistance given to me has been excellent, particularly during the last few weeks of my father's life, which were very stressful. I therefore have loads of praise for the staff at this care home.
Thank you so much for your comments. It was a pleasure to have known your father, the staff miss him and we all miss your visits to the home.
My brother has been a resident at Ashleigh Manor Care Home for the last fourteen months, because of his dementia and health problems he can at times be very difficult and vocal. I have been present at such a time and I am totally impressed with how the staff take control and quickly calm him down, so dedicated in their profession, cannot fault them in any area whatsoever, excellent.
My mum has been staying at Ashleigh Manor for 10 years now. She first stayed at Ashleigh Manor in March 2010 for respite following a stroke which left her with dementia. Mum would stay there for daycare and frequently stayed there for overnight stays to extended stays (2-3 weeks) whilst we were away. In all that time, I have never had any worries or concerns. I have nothing but praise and respect for the management and staff there. My mum has many friends at Ashleigh Manor and loves the staff. For me as a son, it is very reassuring knowing my mum is happy, content and most importantly safe. I have never had any concerns with mum's treatment, never had any reason to complain, mum has been always treated with the utmost respect and dignity. In August 2019 I had a heartbreaking decision to make and that was to put mum into fulltime care but knowing how well mum is looked after and treated at Ashleigh Manor did make the decision easier. I have complete faith in Ashleigh Manor.
Thank you for your very kind comments. The staff at Ashleigh Manor are a very hard working committed team, who care very much for our residents, I am very proud of them.
Respite can be 6/8 times annually.
This has been our pattern for the last 2 years.
I am delighted with the service offered and find the home/staff extremely caring and supportive.
Based on my own experience, I am more than happy to recommend Ashleigh Manor.
In the last 6 months, the standard has dropped dramatically. There is neer the required amount of staff which we are told is 4 of 5. My mother is in the '2s' area, she is completely dependant on full care and has to be turned every 2 hrs. The food has been good up until a few weeks ago when 'salt regs' state that additional gravy is not to be added. My mother needs extra moisture or else she chokes. Last Monday mums lunch could not be eaten, it was swimming in water and slop. Residents that are on a soft diet are served food from the previous day which is liquidised, frozen and microwaved. The shortage of staff is making it difficult to ascertain a standard of care. I feel sorry for the staff who are very caring and hardworking. Managers don't stay so there is no continuity.
The staff and food were excellent. Nothing you wanted or needed was too much trouble for the staff. I will definitely be using the facilities again.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 03 February 2026Inadequate
- CaringRequires improvement
- EffectiveInadequate
- ResponsiveRequires improvement
- SafeInadequate
- Well-ledInadequate
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Ashleigh Manor Care Home.
There are no upcoming events for Ashleigh Manor Care Home.
Awards / Recognitions (3)
- 12 Mar 2015Recipient: Ashleigh Manor Care Home
- 11 Nov 2014Recipient: Ashleigh Manor Care Home
- 20 Feb 2014Recipient: Ashleigh Manor Care Home
Accreditations
There are no accreditations posted yet for Ashleigh Manor Care Home.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Ashleigh Manor Care Home
What types of Care is Ashleigh Manor Care Home registered for?
Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Ashleigh Manor Care Home have?
There are 65 Single Rooms.
What are the Facilities & Services at Ashleigh Manor Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Ashleigh Manor Care Home to the centre of Plymouth?
3.8 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ashleigh Manor Care Home to verify any information. View our terms and conditions. Ashleigh Manor Care Home has an Enhanced Service -more info.