Ashleigh Manor Care Home

1 & 3 Vicarage Road, Plymouth PL7 4JU
Review Us
8.0 22 Reviews
  • Ashleigh Manor Care Home, Plymouth
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 65 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £800 – £1200
  • Self-Funded Residential Dementia Care: £849 – £1200
  • RESPITE Self-Funded Residential Care: £1000 – £1200
  • RESPITE Self-Funded Residential Dementia Care: £1000 – £1200

These prices are only a guideline, please contact Ashleigh Manor Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Ashleigh Manor Residential Care Home

Person in charge

  • Vicky Collins (Manager)

Local Authority / Social Services

Admission Criteria

  • Private & Local Authority
  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2017

Room Information

  • Single Rooms (65)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (33)

Visiting

  • Day opportunities available for OAP including those suffering with dementia, the day includes drinks, snacks, lunch and dinner. This can also include a bath or shower. The service is available from 930 - 1700 daily booked in advance at a cost of £48 per day.

Parking

  • On site parking is available for the Manor and the Lodge.

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Ashleigh Manor Care Home Reviews (22)

8.0

Ashleigh Manor Care Home has a Review Score of 8.0 (7.976) out of 10, based on 5 reviews in the last 2 years.
Over all time Ashleigh Manor Care Home has 22 reviews.

Overall Experience
  • 14
  • 4
  • 0
  • 2
  • 2
Date Published
  • 22
  • 1
  • 2
  • 5
  • 17
Reviewer Connection to Ashleigh Manor Care Home
  • 10
  • 3
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 22, showing 21-22
Review from Garry (Son of Resident) published on 23 November 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot praise the staff at Ashleigh Manor enough. Professional, articulate, kind and caring twenty-four hours a day, seven days a week. Nothing is too much of a problem. The manageress and her staff are a shining example of what care really means. Thank you from the bottom of our hearts for looking
after Mum.
Reply from Becka Lawley, Provider at Ashleigh Manor Care Home

Thank you, Gary.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Christine C (Wife of Resident) published on 16 November 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband has been in respite care for a month at Ashley Manor and he and I have found the staff friendly, helpful and professional. He says the food is excellent.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 8.0 (7.976)

Overview of Review Score

The Review Score of 8.0 (7.976) out of 10 for Ashleigh Manor Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.3 out of 5 from 5 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.7 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.293 for Ashleigh Manor Care Home is calculated as follows: ( (38 Excellents x 5) + (7 Goods x 4) + (7 Satisfactorys x 3) + (4 Poors x 2) + (2 Very Poors x 1) ) ÷ 58 Ratings = 4.293
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.683 Points relating to the number of positive Reviews for Ashleigh Manor Care Home is based on 4 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 = 3.375
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 65 registered maximum number of service users is 13. 4 Positive Reviews ÷ 13 = 0.308
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 May 2024

Overall Requires improvement

  • Caring Good
  • Effective Requires improvement
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

Meet the Team (0)

There are no team members posted.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ashleigh Manor Care Home to verify any information. View our terms and conditions. Ashleigh Manor Care Home has an Basic Service - more info.