






The Manor House is a residential home for older people based in a characterful period residence in Plymouth, Devon.
The laid back and homely accommodation provides quality care in a leafy, suburban area of town. There is also a large conservatory area for residents to enjoy all year round.
Dignity and respect for all residents are of paramount importance to staff, who try and to help those in their care remain as...
Care Provided by The Manor House
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 30 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact The Manor House for full pricing details and T&Cs.
Contact The Manor House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- South West Care Homes Ltd
- Private Owned
Person in charge
- Janka Dunstan(Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 60+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2025
- Number of floors: 2
Room Information
- Single Rooms (28)
- Couples/Companion Rooms (1)
- Single Rooms with ensuite Wet Room (20)
Visiting
- Visitors welcome anytime.
Parking
- Carpark on site.
The Manor House Reviews (25)
The Manor House has a Review Score of 9.3 (9.250) out of 10, based on 8 reviews in the last 2 years.
Over all time The Manor House has 25 reviews.
Following a hospital admission after a fall and temporary delirium resulting from a combination of dehydration, infection and antibiotics as well as physical frailty, my mum was temporarily placed in this care home to convalesce. The staff have been friendly and professional throughout and have looked after my mum very well. She herself has told me that they are very good. Out of the categories below 5 out of 5 in all except two which I rated 4 out of 5. Personal dignity because my mum felt slightly uncomfortable when she was washed or dressed by male members of staff though I told her this sort of thing is common in care settings. Happens in hospital all the time. And safety and security because there was a minor issue with the door to her room which was nevertheless quickly resolved.
I wish there were more staff sometimes ut know that running a care home and recruitment can be quite difficult.
In the time mum spent at Manor House she was treated with kindness and respect by all staff and management. Nothing was too much trouble even though mum was a nightwalker. All staff were willing and able to respond to any questions asked. We were always updated/inform on mum situation and wellbeing. Many thanks to all staff for the care, love and support.
Thank you so much for your kind words. We are truly grateful for the opportunity to care for your mum, and we are glad to hear that you felt supported throughout her time with us. Our team always strives to treat every resident with dignity and compassion, no matter their their individual needs-...
While mum was at Manor House she was always treated with care kindness and respect, by all the staff and management. Nothing was too much trouble for them, they would always contact us with any problems or anything they thought we should know, and were always there to update us on mums situations and wellbeing. We would like to think all the staff and management at Manor House for the care, love and support they gave mum and us while she was with them. Many thanks to you all.
Thank you so much for your lovely message. It means a great deal to all of us at Manor House to know that your mum felt cared for and respected during her time with us. We understand how important it is to keep families informed and involved, and we are so glad to hear that our communication and...
My dad left hospital in a terrible state. He was anxious, unhappy and distressed. Within 24 hours the change in him has been amazing. Since being admitted to The Manor House he is much happier, says the food is great (he is quite fussy), he has slept and the staff are absolutely lovely and nothing is too much trouble for them. I was so worried about leaving him there but I needn't have worried. The relief I feel knowing he is in safe hands and is being treated so well is very reassuring.
Excellent care - team very gentle and kind. Management very supportive, great communication with family. Special mention to three staff members in particular who go above and beyond to make sure my mum is comfortable and receives the relevant treatment she requires even when under pressure.
The Manor House has been an absolute joy to find. The staff are amazing and could not be more helpful. It has made life so much more comfortable for my mum and given myself and whole family some peace of mind. Residents are treated as individuals and respected and given the time and space that they need. Wonderful. Thank you!
I was extremely happy with the effort and hard work, all staff at The Manor House helped to make Mum's 90th birthday a day to remember with dancing, singing, a wonderful musician, beautiful cake, lunch and buffet. Thanks to the chef. Staff and residents joined in to make it a wonderful day for Mum, her family and residents. Thank you for all your hard work, it was very much appreciated. Team leader came in on day off to celebrate Mum's birthday, thanks to all staff for a wonderful day.
It was the Manor House Team's absolute honour and pleasure to host and take part in such a special event.
I have resided in The Manor House for just over two years. The staff are all knowledgable to my needs and most have good humour. My food is to a good standard and kept to routine. If I wanted to go up to the lounge I could join in but choose not to.
I feel staff are very caring and my husband is safe.
The staff are lovely with him and he is encouraged to keep himself and his room looking tiptop. The facilities are just what my father needs and the activities are perfect with dancing and singing at the top of his list. I know now that I can relax; he is in safe, caring hands.
Manor House Care Home has been very helpful to my grandad since arriving. His overall health and mood has improved. His room could be more updated and a bigger one would be preffered but it's clean and acceptable. Food is great. Grandad has settled well here. Staff are very nice and helpful. The receptionist and manager are great and approachable.
The experience is good and overall good and staff efficient.
As care homes go, The Manor House is one of the better ones. With all places like this, a little refurbishment is needed. The people that work there are very kind and trustworthy.
My mother went to his care home in a situation of crisis. She had fairly advanced dementia and is in a wheelchair. I would not have chosen the home as it is a converted building and not really suitable. As I am not her POA, I cannot change the situation. I also live 4-5 hours drive away and can only visit every 4-6 weeks. It is difficult for me to provide a fair assessment. I can say my mother always seems content and well cared for and the staff always caring and welcoming. Like many care homes, the manager has changed frequently in the last couple of years. The stresses of coping with Covid which the staff managed well.
The staff were excellent with my sister-in-law and she settled in well after her stay in hospital. She enjoyed her meals and they catered for her diet. Staff were always friendly to her visitors.
My father went into the Manor House in December 2021. The staff are excellent, really friendly and look after my father brilliantly. They're very quick with responding to him if needed and they have a laugh and banter with him. The room is clean, modern and Dad is happy there.
Our brother-in-law was looked after in the care home for almost two years. We were impressed with how kind and caring the staff were. Whoever we spoke to either on the phone or in-person was patient, kind, helpful and understanding. Our brother-in-law settled quickly and was happy despite suffering various health problems. We were grateful for the way he was looked after.
My mother was placed here as she needed more care. I have been very impressed by how clean it is, the care my mother receives, how clean she is and there is always someone checking on her. Her room is warm, clean and spacious. Mum seems happy here and anything I am concerned about is promptly dealt with. The staff are lovely too.
I am so happy with the care provided at Manor House for my mum. She is kept, warm, clean and very well fed. Nothing is too much trouble. The staff are extremely caring and thoughtful. The home always smells so nice and clean and is always warm and welcoming, when we visit Mum. I can even bring the dogs in to visit.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 25 November 2020Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for The Manor House.
There are no upcoming events for The Manor House.
Awards / Recognitions (4)
- 02 Nov 2018Recipient: The Manor House
- 24 Oct 2016Recipient: The Manor House
- 06 Oct 2016Recipient: The Manor House
Accreditations
There are no accreditations posted yet for The Manor House.
Meet the Team (11)

Janka is an experienced and dedicated care professional with over 20 years in adult social care, supporting elderly people in residential settings and in the community. She is deeply committed to providing person-centred care that respects each individual’s dignity, choices and independence. Janka has extensive experience in dementia care and end-of-life support and takes pride in helping residents feel safe, valued and comfortable at every stage of their journey. She works closely with families and colleagues to ensure a consistent and compassionate approach to care. Known for her calm, reliable nature and strong sense of responsibility, Janka is passionate about helping elderly people live as fully and meaningfully as possible while maintaining high standards of care and compliance.

Hello, I'm Billie, a Team Leader at Manor House.

Hello, I'm Carrie, a Team Leader at Manor House.

Hello, I am Chithra, Senior Care Assistant at Manor House.
I love caring for our residents and supporting them to live happy, comfortable and fulfilling lives. The most rewarding part of my role is knowing that I can make a positive difference every day. I enjoy working at Manor House because everyone works together as a team, supporting one another to achieve the same goal of providing the highest standard of care. The friendly atmosphere, caring staff and wonderful residents make it a truly enjoyable place to work.

Hello, I'm Linju, a Senior Care Assistant at Manor House.
What I love most about my job is the opportunity to support and care for people who need help. It is incredibly rewarding to make a positive difference in our residents' lives every day. At Manor House, we work together as one team, supporting each other to provide the best possible care. I also really appreciate the friendly, calm and welcoming environment, which makes it a wonderful place to work.

Hello, I'm Leanne, a Care Assistant at Manor House.
I enjoy looking after people and providing them with the care and support they need. I also appreciate the support I receive from my colleagues and enjoy working together as part of a team. One of the most rewarding aspects of my job is receiving positive feedback, as it makes me feel valued and reassures me that I have done a good job. Working in this role has helped me become more confident in my abilities, and I take pride in making a positive difference in the lives of those I care for.

Hello, I'm Charlie, a Care assistant at Manor House.
The thing I enjoy most about my job is being able to help others and make a positive difference in their lives. I really value the friendly atmosphere and the supportive, caring staff I work alongside every day. Our residents are truly lovely, and it is rewarding to build relationships with them and contribute to their well-being and happiness.

Hello, I'm Yvonne, a Housekeeper at Manor House.

Hello, I'm Heather, Activities Coordinator at Manor House.

Hello, I'm Ross, a Domestic at Manor House.

Hi, I'm Paige, a night care assistant.
I enjoy helping and supporting individuals who may need a little extra assistance or reassurance with their personal care. It is rewarding to be able to make a positive difference in their daily lives and help them feel comfortable, safe and supported. What I particularly like about my job is the friendly and supportive environment. All of the staff are welcoming, approachable and always willing to help when needed, which makes Manor House a great place to work and be part of a team.
Frequently Asked Questions about The Manor House
What types of Care is The Manor House registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does The Manor House have?
There are 28 Single Rooms and 1 Couples/Companion Room.
What are the Facilities & Services at The Manor House?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is The Manor House to the centre of Plymouth?
3.5 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Manor House to verify any information. View our terms and conditions. The Manor House has an Enhanced Service -more info.