The Manor House

My father went into the Manor House in December 2021. The staff are excellent, really friendly and look after my father brilliantly. They're very quick with responding to him if needed and they have a laugh and banter with him. The room is clean, modern and Dad is happy there.

Our brother-in-law was looked after in the care home for almost two years. We were impressed with how kind and caring the staff were. Whoever we spoke to either on the phone or in-person was patient, kind, helpful and understanding. Our brother-in-law settled quickly and was happy despite suffering various health problems. We were grateful for the way he was looked after.

My mother was placed here as she needed more care. I have been very impressed by how clean it is, the care my mother receives, how clean she is and there is always someone checking on her. Her room is warm, clean and spacious. Mum seems happy here and anything I am concerned about is promptly dealt with. The staff are lovely too.

I am so happy with the care provided at Manor House for my mum. She is kept, warm, clean and very well fed. Nothing is too much trouble. The staff are extremely caring and thoughtful. The home always smells so nice and clean and is always warm and welcoming, when we visit Mum. I can even bring the dogs in to visit.

My mum came into Manor House straight from hospital back in December 2020, I cannot thank the staff enough for all the support and help and amazing care they have given my mum. She is so happy here and also has a good rapport with staff.

My mothers 92nd Birthday, the care home arranged a little party with a beautiful cake with candles (not 92). Mum has constant UTI and does get confused, but the home keeps on top of these episodes so she can participate in the entertainment days. Most of the regular staff are good at communicting with mum and share a joke with her.

My husband was admitted to The Manor House in 2018. He was transferred from hosptial and I was told he was unlikely to walk again after breaking his leg and afterwards, having a massive heart attack. He has since been doing physio and is improving his mobility to walk with an aid and partly wheelchair, this has happened due to the hard work of all the carers.

Manor House may look a little tired in places but I believe the care is outstanding and mum is no longer the anxious lady that she was. All residents can wander freely within the home and enter the garden which is safe and secure. Hand on heart I can honestly say that the staff all speak with kindness, compassion and respect to all residents and I would like to say thank you for making mum and myself feel very lucky under the circumstances.

Mum came to 'Manor House' in 2012 from a residential home where she'd been since 2009 where the lack of food and care nearly killed her - literally. Initially, I very wary about the home and its staff at that time, I made it my business to get to know the staff and the manager for those precise reasons. I can honestly say that I think Manor House is a lovely home for mum to be in. The manager and staff are all very approachable and any sort of problem, you can talk to them. There is not one member of staff who would lie about anything. The residents as far as the manager is concerned, are her family and their welfare, care and protection, is of paramount importance.

Before each resident comes to Manor House she goes to see them personally to assess their needs but also to make sure they will fit in with the residents she already has. There is entertainment every week there are trips out in the summer and residents are allowed to walk around the home if they want to or sit in the lounge/stay in their room as they please. For the residents, the way the manager looks at it is that Manor House is their home. It is clean, has decent furniture and beds are purchased according to the resident's needs. Food looks and tastes good and any dietary needs are catered for.