






The Manor House is a residential home for older people based in a characterful period residence in Plymouth, Devon.
The laid back and homely accommodation provides quality care in a leafy, suburban area of town. There is also a large conservatory area for residents to enjoy all year round.
Dignity and respect for all residents are of paramount importance to staff, who try and to help those in their care remain as...
Care Provided by The Manor House
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 30 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact The Manor House for full pricing details and T&Cs.
Contact The Manor House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- South West Care Homes Ltd
- Private Owned
Person in charge
- Janka Dunstan(Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 60+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2025
- Number of floors: 2
Room Information
- Single Rooms (28)
- Couples/Companion Rooms (1)
- Single Rooms with ensuite Wet Room (20)
Visiting
- Visitors welcome anytime.
Parking
- Carpark on site.
The Manor House Reviews (25)
The Manor House has a Review Score of 9.3 (9.250) out of 10, based on 8 reviews in the last 2 years.
Over all time The Manor House has 25 reviews.
My mum came into Manor House straight from hospital back in December 2020, I cannot thank the staff enough for all the support and help and amazing care they have given my mum. She is so happy here and also has a good rapport with staff.
My mothers 92nd Birthday, the care home arranged a little party with a beautiful cake with candles (not 92). Mum has constant UTI and does get confused, but the home keeps on top of these episodes so she can participate in the entertainment days. Most of the regular staff are good at communicting with mum and share a joke with her.
My husband was admitted to The Manor House in 2018. He was transferred from hosptial and I was told he was unlikely to walk again after breaking his leg and afterwards, having a massive heart attack. He has since been doing physio and is improving his mobility to walk with an aid and partly wheelchair, this has happened due to the hard work of all the carers.
Manor House may look a little tired in places but I believe the care is outstanding and mum is no longer the anxious lady that she was. All residents can wander freely within the home and enter the garden which is safe and secure. Hand on heart I can honestly say that the staff all speak with kindness, compassion and respect to all residents and I would like to say thank you for making mum and myself feel very lucky under the circumstances.
Mum came to 'Manor House' in 2012 from a residential home where she'd been since 2009 where the lack of food and care nearly killed her - literally. Initially, I very wary about the home and its staff at that time, I made it my business to get to know the staff and the manager for those precise reasons. I can honestly say that I think Manor House is a lovely home for mum to be in. The manager and staff are all very approachable and any sort of problem, you can talk to them. There is not one member of staff who would lie about anything. The residents as far as the manager is concerned, are her family and their welfare, care and protection, is of paramount importance.
Before each resident comes to Manor House she goes to see them personally to assess their needs but also to make sure they will fit in with the residents she already has. There is entertainment every week there are trips out in the summer and residents are allowed to walk around the home if they want to or sit in the lounge/stay in their room as they please. For the residents, the way the manager looks at it is that Manor House is their home. It is clean, has decent furniture and beds are purchased according to the resident's needs. Food looks and tastes good and any dietary needs are catered for.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 25 November 2020Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for The Manor House.
There are no upcoming events for The Manor House.
Awards / Recognitions (4)
- 02 Nov 2018Recipient: The Manor House
- 24 Oct 2016Recipient: The Manor House
- 06 Oct 2016Recipient: The Manor House
Accreditations
There are no accreditations posted yet for The Manor House.
Meet the Team (11)

Janka is an experienced and dedicated care professional with over 20 years in adult social care, supporting elderly people in residential settings and in the community. She is deeply committed to providing person-centred care that respects each individual’s dignity, choices and independence. Janka has extensive experience in dementia care and end-of-life support and takes pride in helping residents feel safe, valued and comfortable at every stage of their journey. She works closely with families and colleagues to ensure a consistent and compassionate approach to care. Known for her calm, reliable nature and strong sense of responsibility, Janka is passionate about helping elderly people live as fully and meaningfully as possible while maintaining high standards of care and compliance.

Hello, I'm Billie, a Team Leader at Manor House.

Hello, I'm Carrie, a Team Leader at Manor House.

Hello, I am Chithra, Senior Care Assistant at Manor House.
I love caring for our residents and supporting them to live happy, comfortable and fulfilling lives. The most rewarding part of my role is knowing that I can make a positive difference every day. I enjoy working at Manor House because everyone works together as a team, supporting one another to achieve the same goal of providing the highest standard of care. The friendly atmosphere, caring staff and wonderful residents make it a truly enjoyable place to work.

Hello, I'm Linju, a Senior Care Assistant at Manor House.
What I love most about my job is the opportunity to support and care for people who need help. It is incredibly rewarding to make a positive difference in our residents' lives every day. At Manor House, we work together as one team, supporting each other to provide the best possible care. I also really appreciate the friendly, calm and welcoming environment, which makes it a wonderful place to work.

Hello, I'm Leanne, a Care Assistant at Manor House.
I enjoy looking after people and providing them with the care and support they need. I also appreciate the support I receive from my colleagues and enjoy working together as part of a team. One of the most rewarding aspects of my job is receiving positive feedback, as it makes me feel valued and reassures me that I have done a good job. Working in this role has helped me become more confident in my abilities, and I take pride in making a positive difference in the lives of those I care for.

Hello, I'm Charlie, a Care assistant at Manor House.
The thing I enjoy most about my job is being able to help others and make a positive difference in their lives. I really value the friendly atmosphere and the supportive, caring staff I work alongside every day. Our residents are truly lovely, and it is rewarding to build relationships with them and contribute to their well-being and happiness.

Hello, I'm Yvonne, a Housekeeper at Manor House.

Hello, I'm Heather, Activities Coordinator at Manor House.

Hello, I'm Ross, a Domestic at Manor House.

Hi, I'm Paige, a night care assistant.
I enjoy helping and supporting individuals who may need a little extra assistance or reassurance with their personal care. It is rewarding to be able to make a positive difference in their daily lives and help them feel comfortable, safe and supported. What I particularly like about my job is the friendly and supportive environment. All of the staff are welcoming, approachable and always willing to help when needed, which makes Manor House a great place to work and be part of a team.
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