The Manor House

135 Looseleigh Lane, Derriford, Plymouth PL6 5JE
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9.2 24 Reviews
  • The Manor House, Plymouth
The Manor House is a residential home for older people based in a characterful period residence in Plymouth, Devon.

The laid back and homely accommodation provides quality care in a leafy, suburban area of town. There is also a large conservatory area for residents to enjoy all year round.

Dignity and respect for all residents are of paramount importance to staff, who try and to help those in their care remain as independent as possible.

Highly trained and motivated staff are on hand 24-hours a day to provide the high-quality care required by the home's residents.

The Manor House is owned by South West Care Homes.
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Care Provided by The Manor House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 30 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1000 – £1200
  • Self-Funded Residential Dementia Care: £1100 – £1200
  • RESPITE Self-Funded Residential Care: £1000 – £1200
  • RESPITE Self-Funded Residential Dementia Care: £1100 – £1200
The price(s) shown are provided by the care home. Contact The Manor House for full pricing details and T&Cs.

Contact The Manor House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact The Manor House to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Janka Dunstan (Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 60+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2025
  • Number of floors: 2

Room Information

  • Single Rooms (28)
  • Couples/Companion Rooms (1)
  • Single Rooms with Ensuite Wet Room (20)

Visiting

  • Visitors welcome anytime.

Parking

  • Carpark on site.

The Manor House Reviews (24)

9.2

The Manor House has a Review Score of 9.2 (9.219) out of 10, based on 9 reviews in the last 2 years.
Over all time The Manor House has 24 reviews.

Overall Experience
  • 12
  • 12
  • 0
  • 0
  • 0
Date Published
  • 24
  • 1
  • 1
  • 9
  • 15
Reviewer Connection to The Manor House
  • 15
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
Total of 24, showing 21-24
Review from S B (Daughter of Resident) published on 27 March 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mothers 92nd Birthday, the care home arranged a little party with a beautiful cake with candles (not 92). Mum has constant UTI and does get confused, but the home keeps on top of these episodes so she can participate in the entertainment days. Most of the regular staff are good at communicting with
mum and share a joke with her.
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  • Care / Support
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  • Treated with Dignity
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  • Value for Money
Review from J T (Wife of Resident) published on 20 June 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband was admitted to The Manor House in 2018. He was transferred from hosptial and I was told he was unlikely to walk again after breaking his leg and afterwards, having a massive heart attack. He has since been doing physio and is improving his mobility to walk with an aid and partly wheelchair,
this has happened due to the hard work of all the carers.
  • Facilities
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  • Treated with Dignity
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Review from Lorraine G (Daughter of Resident) published on 10 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
In June 2017, my mum's safety was at risk as she began wandering and leaving the premises of the nursing home she was in so it was time to move her. Manor House was the third home I visited and I knew as soon as I was greeted by a member of staff that this was the home for mum. I was made to feel very
welcome and this has continued to this day.
Manor House may look a little tired in places but I believe the care is outstanding and mum is no longer the anxious lady that she was. All residents can wander freely within the home and enter the garden which is safe and secure. Hand on heart I can honestly say that the staff all speak with kindness, compassion and respect to all residents and I would like to say thank you for making mum and myself feel very lucky under the circumstances.
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Review from Caroline J (Daughter of Resident) published on 23 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum came to 'Manor House' in 2012 from a residential home where she'd been since 2009 where the lack of food and care nearly killed her - literally. Initially, I very wary about the home and its staff at that time, I made it my business to get to know the staff and the manager for those precise reasons.
I can honestly say that I think Manor House is a lovely home for mum to be in. The manager and staff are all very approachable and any sort of problem, you can talk to them. There is not one member of staff who would lie about anything. The residents as far as the manager is concerned, are her family and their welfare, care and protection, is of paramount importance.


Before each resident comes to Manor House she goes to see them personally to assess their needs but also to make sure they will fit in with the residents she already has. There is entertainment every week there are trips out in the summer and residents are allowed to walk around the home if they want to or sit in the lounge/stay in their room as they please. For the residents, the way the manager looks at it is that Manor House is their home. It is clean, has decent furniture and beds are purchased according to the resident's needs. Food looks and tastes good and any dietary needs are catered for.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.2 (9.219)

Overview of Review Score

The Review Score of 9.2 (9.219) out of 10 for The Manor House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 9 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.7 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.519 for The Manor House is calculated as follows: ( (62 Excellents x 5) + (37 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 106 Ratings = 4.519
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.7 Points relating to the number of positive Reviews for The Manor House is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 = 3.7
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6, which has been reached with 9 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 25 Nov 2020

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

3 Bed Vacancies

Posted: 29 May 2026

Residential & Residential dementia

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Awards / Recognitions (4)

Meet the Team (12)

Janka

Janka Dustan

Job Title: Manager Joined: 2025

Hello, I'm Janka, the manager at Manor House
Janka is an experienced and dedicated care professional with over 20 years in adult social care, supporting elderly people in residential settings and in the community. She is deeply committed to providing person-centred care that respects each individual’s dignity, choices and independence. Janka has extensive experience in dementia care and end-of-life support and takes pride in helping residents feel safe, valued and comfortable at every stage of their journey. She works closely with families and colleagues to ensure a consistent and compassionate approach to care. Known for her calm, reliable nature and strong sense of responsibility, Janka is passionate about helping elderly people live as fully and meaningfully as possible while maintaining high standards of care and compliance.

Billie Jo

Billie Jo Kendall

Job Title: Team Leader Joined: 2025

Hello, I'm Billie, a Team Leader at Manor House.

Carrie

Carrie Brown

Job Title: Team Leader Joined: 2026

Hello, I'm Carrie, a Team Leader at Manor House.

Chithra

Chithra Thomas

Job Title: Senior Care Assistant Joined: 2023

Hello, I am Chithra, Senior Care Assistant at Manor House.

Linju

Linju Jose

Job Title: Senior Care Assistant Joined: 2022

Hello, I'm Linju, a Senior Care Assistant at Manor House.

Leanne

Leanne Board

Job Title: Care Assistant Joined: 2026

Hello, I'm Leanne, a Care Assistant at Manor House.

Gemma

Gemma Morish

Job Title: Care Assistant Joined: 2026

Hello, I'm Gemma, a Care Assistant at Manor House.

Rancy

Rancy Chepchirchir

Job Title: Night care assistant Joined: 2026

Hello, I'm Rancy, a Care assistant at Manor House.

Charlene

Charlene Fitzhugh

Job Title: Healthcare assistant Joined: 2026

Hello, I'm Charlie, a Care assistant at Manor House.

Yvonne

Yvonne May

Job Title: Housekeeper Joined: 2010

Hello, I'm Yvonne, a Housekeeper at Manor House.

Heather

Heather Knight

Job Title: Activities Coordinator Joined: 2026

Hello, I'm Heather, Activities Coordinator at Manor House.

Ross

Ross Norsworthy

Job Title: Domestic Joined: 2019

Hello, I'm Ross, a Domestic at Manor House.

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