Beechcroft Care Home is the largest of the group’s four homes, yet it remains as warm and welcoming as a family lounge. Originally a Victorian gentleman’s villa, the home has been tastefully updated to provide a homely, modern, and safe environment for residents.
The building retains much of its historic character and charm, combining elegant period features with contemporary comforts. While grand in appearance, Beechcroft feels very much like home for...
Care Provided by Beechcroft Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 34 Service Users
Dementia Care Types Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we Define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we Define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
- Self-Funded Residential Care: £1,350 - £1,500
- Self-Funded Residential Dementia Care: £1,350 - £1,500
- RESPITE Self-Funded Residential Care: £1,350 - £1,500
- RESPITE Self-Funded Residential Dementia Care: £1,350 - £1,500
These will be revised annually. Additional cost will depend on individual need, any further self-funded 1:1 required, hairdressing or any specific products/items required would be additionally charged if not using the supply from Beechcroft Care Home.
Contact Beechcroft Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group/Owner
- Beechcroft Home Ltd
- Private Owned
Person in charge
- Joan Cooper (Registered Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2010
- Number of floors: 3
Room Information
- Single Rooms (32)
- Couples/Companion Rooms (1)
Visiting
- No restriction on visiting hours
Parking
- Free parking in car park at front of Beechcroft, or ample stree parking
Beechcroft Care Home Reviews (18)
Beechcroft Care Home has a Review Score of 9.6 (9.619) out of 10, based on 15 reviews in the last 2 years.
Over all time Beechcroft Care Home has 18 reviews.
Staff good care good brother happy
Thank you for your review. We're so pleased to hear your brother is happy and that you feel our staff provide good care. Your kind words mean a lot to the whole team. We welcome all suggestions for improvement, please share any feedback with the manager, who will be more than happy to listen, so we can continue enhancing our services.
Beechcroft seems to offer a very caring & friendly atmosphere & the people that are looking after seem to be happy & cared for
Your review is greatly appreciated. Thank you for highlighting the atmosphere, we always strive to make it welcoming, friendly, inclusive, and warm. If there's anything you feel we could improve, we'd love to hear any further feedback so we can continue to grow and enhance quality living experiences for all.
Regarding the hands on staff a small number of the younger staff have a need for a little bit more tuition in time and placement of duties. That said the rest of the hands on staff are very efficient, some have been working in care for a number of years and are exceedingly well trained, very good with people in their care.
My wife is very happy in Beechcroft and the staff seem to like her. She has a nice bright room to live in. I go to the home every day for two hours sometimes longer have done so for almost two years. I find every one living in Beechcroft very happy with their placement in this well run care home.
We...
A very happy and pleasant home.
Thank you so much for your kind words and feedback. The beautiful moments we share from joining in activities with smiles, reminiscing with staff and cherishing time with family, are what truly make our home a happy one.
Mom has been at Beechcroft for 6 months. She was very reluctant to move into a home. My sister and I are so happy with Beechcroft, Mom has settled in nicely and much better than we expected. The staff are fantastic and are very caring and very respectful. It definetely has put myself and sister's minds at rest. Thank you Beechcroft!
We appreciate your review and thank you for the lovely review. We are glad you feel this about our team as we highly value all their hard work. If there are areas of improvement you feel we could make, please do speak to us, as we are always open to feedback.
Initially, there were some teething problems, but once these had been raised, they were actioned and dad did really well.
Dad wasn't able to walk much when he first went into the care home, by the time he left, his mobility was a lot better.We only moved dad to another care home to be closer to us.
Dad was happy at Beechcroft and we were very happy with the care he received.The staff were lovely and had dad's best interests at heart.
Thank you to Joan and the team for looking after dad.
A big thank you to the manager and ALL the staff for the kindness and care shown to my mum during her stay. We were always welcomed with a smile and an update on how mum was doing. Nothing was too much trouble and the manager was always available for a chat and reassurance. Thank you again.
Our dear friend and neighbour had a great deal of good fortune to be placed at Beechcroft for the last few months of her life. Right from the beginning she was treated like a cherished family member by the general manager and her wonderful team of welcoming, cheerful and friendly carers. Her room, like all the public rooms, was super-clean and light and airy. The staff took the trouble to arrange all her clothes and belongings as if she were at home. At Beechcroft they really understand the meaning of the word 'home'. The manager is a really caring and compassionate person who always goes over and beyond ensuring the wellbeing of the residents AND their family, friends and loved ones. She always keeps everyone informed and sees that her team respond to the wishes of their very vulnerable residents. What was most notable for us was the sensitive and truly caring way they looked after her on the day she passed away. Thank you!
My mother was in Beechcroft care home for 5 years; she sadly passed away on 18 July 2025. During her time at Beechcroft she received care of the highest standard. The staff were patient and caring and nothing was ever too much trouble. The home was always clean and tidy; warm and comfortable. When visiting my mother we were always greeted by friendly caring staff.
My Dearest Grandfather entered the home in June 2023 when his dementia deteriorated and it was no longer safe for care within the family home. We were apprehensive about placing him in a home due to the stories you often hear and Adult Social Care found us Beechcroft. We could not have wished for a better place for him to be, he was provided with outstanding care, and the staff became a second family for us, always a friendly smile at the door, or a hug and a listening ear on the days where dementia was particularly hard for us to witness. We were well informed of care that was being provided for his specific needs and one staff member in particular was always on hand no matter what to answer any of our questions. Sadly my grandfather passed away on 19 June, but we thank all the wonderful staff who helped give us an extra two years with such a wonderful man and for making his last few days so full of dignity. We will forever be grateful.
The family would like to say a huge thank you to all the staff at Beechcroft for making my aunt feel very welcome at such a difficult time for her. Beechcroft is a lovely home with very kind, caring staff and we can see that she is being well looked after.
My mother was at the care home for over two years, she sadly passed away in October 2024. I just want to say how supportive, kind, calm and caring everyone was, management, carers, cleaners, chefs and more are an amazing team, they treated my mother with the utmost respect and dignity, I cannot stress enough of how caring they really are, I was always kept in the loop about my mother's care. All staff were approachable, I felt comfortable when visiting my mother, everyone was on the same page, staff are a dedicated, close, caring team, all staff care and love to the highest standard, you all deserve recognition in every aspect of your jobs. I couldn't ask for a better place for my mother to stay, she got the best care she deserved without doubt. The home always smelt beautiful, lavender, everywhere was clean and tidy and the food was magnificent, everyone works hard. The manager and staff are absolutely amazing. Thank you for everything you all have done, I cannot thank you enough.
My mother has been a resident at Beechcroft Care Home for more than two years. She has received consistently good care. The carers are friendly, highly motivated and the team is well-managed. I always feel welcome when I visit and always find her room clean, warm and comfortable. Communications with the home are excellent and I receive regular updates on her ongoing medical condition. They are always happy to facilitate phone calls with Mother. I have every confidence in the continuing care she will receive.
Between visits we speak to the manager and deputy manager regularly for updates on mum and they are always happy to take our calls, answer any questions we may have and keep us well informed of any health concerns or upcoming appointments.
Mum will soon be leaving Beechcroft to come and live with me at home but I would like to thank everyone involved with her care for their hard work and dedication and for making mum's experience a lovely one. You are all amazing. Thank you.
My darling father was in Beechcroft for his last months where he eventually, peacefully died on November 2nd. The love, care and devotion to his every need right up to the end and even after, was exemplary. The manager runs a very efficient home with staff who are the kindest, most patient and caring I've ever seen. My father was never left alone at any time day or night and each time my mother and I went home after being with him, we felt totally confident he was in the most caring of hands and never neglected. We cannot thank the manager and all of the staff without exception - carers, kitchen staff and the cleaner - enough for all they did, not just my father but for every kindness and care shown to my mother and myself also, especially in his last days. Thank you to all of you from the bottom of our hearts.
They told me there was entertainment every day, not true. They said only low dementia people in, not true. Said it was like a mini holiday resort, not true. Saw a woman walking around in clothes too big for her. Wasn’t her clothes. She was dirty. Only left my mum in for one hour and took her out. They were charging me £2250 for 15 nights and only got half my money back. Please don’t use this care home. Wouldn’t let me see the room she was stopping in.
We are very sorry that the experience of your relative was not up to his expectations. The care home is licensed to look after the elderly with dementia, and we certainly try very hard to run an entertainment programme every day, and to keep our residents clean, although they may resist our attention on some days.
He was returned from hospital for end of life care and even though we couldn’t be with him due to Covid the staff gave him every comfort. The manager gave us regular updates on his condition and showed us every kindness.
I am grateful he was at Beechcroft for his final days as I am sure he felt he was ‘home ‘.
My uncle was a resident of Beechcroft Care Home from March 2020 until he sadly passed away on 30th January 2022. During this time and throughout the Covid pandemic the owner and staff of Beechcroft were exemplary in their care of him. They looked after him with care and compassion and love. I know he felt part of a family there. In sometimes very difficult circumstances they never failed in their caring and professional attitude to my uncle. I always felt he was safe and secure at Beechcroft which when visiting is difficult (because of Covid and the distance I live from the home) is extremely comforting.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 16 July 2025- Caring Requires improvement
- Effective Requires improvement
- Responsive Good
- Safe Requires improvement
- Well-led Requires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
2 Bed Vacancies
Posted: 14 July 2026Long term/short stay or respite available.
News (0) & Events (0)
There are no news items for Beechcroft Care Home.
There are no upcoming events for Beechcroft Care Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Beechcroft Care Home.
Meet the Team (1)
I have built my career over the past 17 years at Beechcroft Care Homes, progressing from Care Assistant to Senior Carer, Deputy Manager, and now Registered Care Manager. This journey has shaped the leader I am today — fair, transparent, and deeply grounded in the realities of frontline care.
My leadership style is centred on respect, openness, and leading by example. I strongly believe that staff are the foundation of high-quality care, and I make it a priority to listen to their views, involve them in decision-making, and value their insight. Because I began my career delivering hands-on care, I understand the pressures and challenges they face, and I would never ask anyone to do a task I would not do myself.
I foster a culture where staff feel supported, heard, and empowered to deliver excellent person-centred care. I maintain high standards through clear communication, consistent expectations, and a commitment to fairness. My approach builds trust, strengthens teamwork, and ensures that both staff and residents feel safe, respected, and valued.
As a Registered Manager, I combine strong leadership with compassion, accountability, and a genuine commitment to continuous improvement. I am dedicated to creating an environment where staff can thrive, and residents receive the highest standard of care.”Looking after residents is only one part of my role. I believe that families and friends are essential partners in understanding each resident’s history, preferences, and needs. Building these relationships helps me gain a fuller picture of the person and ensures truly person-centred care. I am committed to being available when needed and remain on call 24/7 to support residents, relatives, and staff. This approach reflects my belief that high-quality care is built on communication, trust, and strong connections with everyone involved in a resident’s life.”
Outside of work, I enjoy relaxing by dining out or entertaining at home with my husband of 50 years and our friends. I also take great pleasure in organising social activities for staff, which always receive an excellent response and help build team morale. I have a strong interest in researching local history, which I find both grounding and rewarding. These interests reflect my belief in community, connection, and creating positive experiences for others — values that also shape my approach as a leader.”
Frequently Asked Questions about Beechcroft Care Home
What types of Care is Beechcroft Care Home registered for?
Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Eating Disorders are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Beechcroft Care Home have?
There are 32 Single Rooms and 1 Couples/Companion Room.
What are the Facilities & Services at Beechcroft Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Beechcroft Care Home to the centre of Torquay?
0.8 mile(s) as the crow flies, distance by road may be significantly further.
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