Beechcroft Care Home

Palermo Road, Babbacombe, Torquay TQ1 3NW
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9.6 13 Reviews
  • Beechcroft Care Home, Torquay
Beechcroft Care Home is the largest of the group’s four homes, yet it remains as warm and welcoming as a family lounge. Originally a Victorian gentleman’s villa, the home has been tastefully updated to provide a homely, modern, and safe environment for residents.

The building retains much of its historic character and charm, combining elegant period features with contemporary comforts. While grand in appearance, Beechcroft feels very much like home for both residents and their families.
Residents also benefit from a fully accessible, south-facing garden and terrace.

This peaceful suburban sanctuary offers a space for rest and reflection, overlooking the lush greenery of Cary Park - a true oasis of calm contemplation.
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Care Provided by Beechcroft Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 34 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1350 – £1500
  • Self-Funded Residential Dementia Care: £1350 – £1500
  • RESPITE Self-Funded Residential Care: £1350 – £1500
  • RESPITE Self-Funded Residential Dementia Care: £1350 – £1500

These will be revised annually. Additional cost will depend on individual need, any further self-funded 1:1 required, hairdressing or any specific products/items required would be additionally charged if not using the supply from Beechcroft Care Home.

The price(s) shown are provided by the care home. Contact Beechcroft Care Home for full pricing details and T&Cs.

Contact Beechcroft Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Beechcroft Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Joan Cooper (Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2010
  • Number of floors: 3

Room Information

  • Single Rooms (32)
  • Couples/Companion Rooms (1)

Visiting

  • No restriction on visiting hours

Parking

  • Free parking in car park at front of Beechcroft, or ample stree parking

Beechcroft Care Home Reviews (13)

9.6

Beechcroft Care Home has a Review Score of 9.6 (9.644) out of 10, based on 10 reviews in the last 2 years.
Over all time Beechcroft Care Home has 13 reviews.

Overall Experience
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Review from H B (Daughter of Resident) published on 19 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad was a resident at Beechcroft from February 2025.
Initially, there were some teething problems, but once these had been raised, they were actioned and dad did really well.


Dad wasn't able to walk much when he first went into the care home, by the time he left, his mobility was a lot better.
We

only moved dad to another care home to be closer to us.


Dad was happy at Beechcroft and we were very happy with the care he received.
The staff were lovely and had dad's best interests at heart.


Thank you to Joan and the team for looking after dad.

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Review from P T (Daughter of Resident) published on 17 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Beechcroft House is a warm, friendly, caring home with lovely staff.
A big thank you to the manager and ALL the staff for the kindness and care shown to my mum during her stay. We were always welcomed with a smile and an update on how mum was doing. Nothing was too much trouble and the manager was
always available for a chat and reassurance. Thank you again.
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Review from Rebecca H (Friend of Resident) published on 11 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our dear friend and neighbour had a great deal of good fortune to be placed at Beechcroft for the last few months of her life. Right from the beginning she was treated like a cherished family member by the general manager and her wonderful team of welcoming, cheerful and friendly carers. Her room, like
all the public rooms, was super-clean and light and airy. The staff took the trouble to arrange all her clothes and belongings as if she were at home. At Beechcroft they really understand the meaning of the word 'home'. The manager is a really caring and compassionate person who always goes over and beyond ensuring the wellbeing of the residents AND their family, friends and loved ones. She always keeps everyone informed and sees that her team respond to the wishes of their very vulnerable residents. What was most notable for us was the sensitive and truly caring way they looked after her on the day she passed away. Thank you!
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Review from David C (Son of Resident) published on 30 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was in Beechcroft care home for 5 years; she sadly passed away on 18 July 2025. During her time at Beechcroft she received care of the highest standard. The staff were patient and caring and nothing was ever too much trouble. The home was always clean and tidy; warm and comfortable. When visiting
my mother we were always greeted by friendly caring staff.
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Review from Katie F (Granddaughter of Resident) published on 15 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Dearest Grandfather entered the home in June 2023 when his dementia deteriorated and it was no longer safe for care within the family home. We were apprehensive about placing him in a home due to the stories you often hear and Adult Social Care found us Beechcroft. We could not have wished for a
better place for him to be, he was provided with outstanding care, and the staff became a second family for us, always a friendly smile at the door, or a hug and a listening ear on the days where dementia was particularly hard for us to witness. We were well informed of care that was being provided for his specific needs and one staff member in particular was always on hand no matter what to answer any of our questions. Sadly my grandfather passed away on 19 June, but we thank all the wonderful staff who helped give us an extra two years with such a wonderful man and for making his last few days so full of dignity. We will forever be grateful.
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Review from Karen B (Niece of Resident) published on 17 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The family would like to say a huge thank you to all the staff at Beechcroft for making my aunt feel very welcome at such a difficult time for her. Beechcroft is a lovely home with very kind, caring staff and we can see that she is being well looked after.
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Review from A S (Daughter of Resident) published on 17 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was at the care home for over two years, she sadly passed away in October 2024. I just want to say how supportive, kind, calm and caring everyone was, management, carers, cleaners, chefs and more are an amazing team, they treated my mother with the utmost respect and dignity, I cannot stress
enough of how caring they really are, I was always kept in the loop about my mother's care. All staff were approachable, I felt comfortable when visiting my mother, everyone was on the same page, staff are a dedicated, close, caring team, all staff care and love to the highest standard, you all deserve recognition in every aspect of your jobs. I couldn't ask for a better place for my mother to stay, she got the best care she deserved without doubt. The home always smelt beautiful, lavender, everywhere was clean and tidy and the food was magnificent, everyone works hard. The manager and staff are absolutely amazing. Thank you for everything you all have done, I cannot thank you enough.
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Review from Andrew G (Son of Resident) published on 3 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident at Beechcroft Care Home for more than two years. She has received consistently good care. The carers are friendly, highly motivated and the team is well-managed. I always feel welcome when I visit and always find her room clean, warm and comfortable. Communications with
the home are excellent and I receive regular updates on her ongoing medical condition. They are always happy to facilitate phone calls with Mother. I have every confidence in the continuing care she will receive.
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Review from Selina S (Daughter of Resident) published on 26 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum was taken into emergency care at Beechcroft following the sudden death of my father, her carer, almost two years ago. It took her a couple of months to settle in but the management and staff were extremely patient and helped to put our minds at ease during a difficult time. The carers at Beechcroft
are always very welcoming, polite, friendly and helpful; mum seems happy and settled, has made friends, enjoys the food and activities and we take comfort in the knowledge that she is safe and well looked after.
Between visits we speak to the manager and deputy manager regularly for updates on mum and they are always happy to take our calls, answer any questions we may have and keep us well informed of any health concerns or upcoming appointments.
Mum will soon be leaving Beechcroft to come and live with me at home but I would like to thank everyone involved with her care for their hard work and dedication and for making mum's experience a lovely one. You are all amazing. Thank you.
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Review from Lorraine H (Daughter of Resident) published on 18 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My darling father was in Beechcroft for his last months where he eventually, peacefully died on November 2nd. The love, care and devotion to his every need right up to the end and even after, was exemplary. The manager runs a very efficient home with staff who are the kindest, most patient and caring
I've ever seen. My father was never left alone at any time day or night and each time my mother and I went home after being with him, we felt totally confident he was in the most caring of hands and never neglected. We cannot thank the manager and all of the staff without exception - carers, kitchen staff and the cleaner - enough for all they did, not just my father but for every kindness and care shown to my mother and myself also, especially in his last days. Thank you to all of you from the bottom of our hearts.
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Review from Neil S (Son of Resident) published on 26 July 2022 Submitted via Website • Report
Overall Experience 1.0 out of 5
They told me there was entertainment every day, not true. They said only low dementia people in, not true. Said it was like a mini holiday resort, not true. Saw a woman walking around in clothes too big for her. Wasn’t her clothes. She was dirty. Only left my mum in for one hour and took her out. They
were charging me £2250 for 15 nights and only got half my money back. Please don’t use this care home. Wouldn’t let me see the room she was stopping in.
Reply from Thornton Gow-Smith, Owner at Beechcroft Care HomeWe are very sorry that the experience of your relative was not up to his expectations. The care home is licensed to look after the elderly with dementia, and we certainly try very hard to run an entertainment programme every day, and to keep our residents clean, although they may resist our attention on some days.
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Review from C J (Daughter of Resident) published on 26 February 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father was cared for in Beechcroft for almost 3 years. The care he was given was of the highest standard. He enjoyed every aspect of living at Beechcroft from the food to the entertainment. There are plenty of activities and an exercise session every week. His favourite time was when a Care Dog visited
as he always had a dog before living at the care home.
He was returned from hospital for end of life care and even though we couldn’t be with him due to Covid the staff gave him every comfort. The manager gave us regular updates on his condition and showed us every kindness.
I am grateful he was at Beechcroft for his final days as I am sure he felt he was ‘home ‘.
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Review from Maureen C (Niece of Resident) published on 16 February 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My uncle was a resident of Beechcroft Care Home from March 2020 until he sadly passed away on 30th January 2022. During this time and throughout the Covid pandemic the owner and staff of Beechcroft were exemplary in their care of him. They looked after him with care and compassion and love. I know
he felt part of a family there. In sometimes very difficult circumstances they never failed in their caring and professional attitude to my uncle. I always felt he was safe and secure at Beechcroft which when visiting is difficult (because of Covid and the distance I live from the home) is extremely comforting.
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Current Review Score: 9.6 (9.644)

Overview of Review Score

The Review Score of 9.6 (9.644) out of 10 for Beechcroft Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 10 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.894 for Beechcroft Care Home is calculated as follows: ( (103 Excellents x 5) + (8 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 113 Ratings = 4.894
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.75 Points relating to the number of positive Reviews for Beechcroft Care Home is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 = 3.75
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 34 registered maximum number of service users is 6.8, which has been reached with 10 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 Jul 2025

Overall Requires improvement

  • Caring Requires improvement
  • Effective Requires improvement
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

2 Bed Vacancies

Posted: 03 Jun 2026

Long term/short stay or respite available.

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Awards / Recognitions (0)

Meet the Team (1)

Joan

Joan Cooper

Job Title: Registered Manager Joined: 2009

I have built my career over the past 17 years at Beechcroft Care Homes, progressing from Care Assistant to Senior Carer, Deputy Manager, and now Registered Care Manager. This journey has shaped the leader I am today — fair, transparent, and deeply grounded in the realities of frontline care.


My leadership style is centred on respect, openness, and leading by example. I strongly believe that staff are the foundation of high-quality care, and I make it a priority to listen to their views, involve them in decision-making, and value their insight. Because I began my career delivering hands-on care, I understand the pressures and challenges they face, and I would never ask anyone to do a task I would not do myself.


I foster a culture where staff feel supported, heard, and empowered to deliver excellent person-centred care. I maintain high standards through clear communication, consistent expectations, and a commitment to fairness. My approach builds trust, strengthens teamwork, and ensures that both staff and residents feel safe, respected, and valued.


As a Registered Manager, I combine strong leadership with compassion, accountability, and a genuine commitment to continuous improvement. I am dedicated to creating an environment where staff can thrive, and residents receive the highest standard of care.”
Looking after residents is only one part of my role. I believe that families and friends are essential partners in understanding each resident’s history, preferences, and needs. Building these relationships helps me gain a fuller picture of the person and ensures truly person-centred care. I am committed to being available when needed and remain on call 24/7 to support residents, relatives, and staff. This approach reflects my belief that high-quality care is built on communication, trust, and strong connections with everyone involved in a resident’s life.”


Outside of work, I enjoy relaxing by dining out or entertaining at home with my husband of 50 years and our friends. I also take great pleasure in organising social activities for staff, which always receive an excellent response and help build team morale. I have a strong interest in researching local history, which I find both grounding and rewarding. These interests reflect my belief in community, connection, and creating positive experiences for others — values that also shape my approach as a leader.”

Frequently Asked Questions about Beechcroft Care Home

What types of Care is Beechcroft Care Home registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment & Eating Disorders are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Beechcroft Care Home have?

There are 32 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Beechcroft Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Beechcroft Care Home to the centre of Torquay?

0.8 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Beechcroft Care Home to verify any information. View our terms and conditions. Beechcroft Care Home has an Enhanced Service - more info.