Care Homes Owned by Beechcroft Home Ltd

only moved dad to another care home to be closer to us.

Dad was happy at Beechcroft and we were very happy with the care he received.
The staff were lovely and had dad's best interests at heart.

Thank you to Joan and the team for looking after dad.

always available for a chat and reassurance. Thank you again.

all the public rooms, was super-clean and light and airy. The staff took the trouble to arrange all her clothes and belongings as if she were at home. At Beechcroft they really understand the meaning of the word 'home'. The manager is a really caring and compassionate person who always goes over and beyond ensuring the wellbeing of the residents AND their family, friends and loved ones. She always keeps everyone informed and sees that her team respond to the wishes of their very vulnerable residents. What was most notable for us was the sensitive and truly caring way they looked after her on the day she passed away. Thank you!

of the afternoon was the visit of an ice cream van, when residents could visit the van and select which ice cream cones, tubs or lollies they preferred. All free of charge. The staff went out of their way to entertain residents and involve them in various activities. The home itself Is bright and airy and all residents have easy access to the beautiful garden, which is enhanced by colourful parasols and raised planters containing tomato plants . The staff are all very friendly and welcoming and treat the residents with the utmost respect. The manager is readily available to discuss any concerns.

my mother we were always greeted by friendly caring staff.

better place for him to be, he was provided with outstanding care, and the staff became a second family for us, always a friendly smile at the door, or a hug and a listening ear on the days where dementia was particularly hard for us to witness. We were well informed of care that was being provided for his specific needs and one staff member in particular was always on hand no matter what to answer any of our questions. Sadly my grandfather passed away on 19 June, but we thank all the wonderful staff who helped give us an extra two years with such a wonderful man and for making his last few days so full of dignity. We will forever be grateful.

obliging on all my visits and nothing was too much trouble.

enough of how caring they really are, I was always kept in the loop about my mother's care. All staff were approachable, I felt comfortable when visiting my mother, everyone was on the same page, staff are a dedicated, close, caring team, all staff care and love to the highest standard, you all deserve recognition in every aspect of your jobs. I couldn't ask for a better place for my mother to stay, she got the best care she deserved without doubt. The home always smelt beautiful, lavender, everywhere was clean and tidy and the food was magnificent, everyone works hard. The manager and staff are absolutely amazing. Thank you for everything you all have done, I cannot thank you enough.

the home are excellent and I receive regular updates on her ongoing medical condition. They are always happy to facilitate phone calls with Mother. I have every confidence in the continuing care she will receive.

are always very welcoming, polite, friendly and helpful; mum seems happy and settled, has made friends, enjoys the food and activities and we take comfort in the knowledge that she is safe and well looked after.
Between visits we speak to the manager and deputy manager regularly for updates on mum and they are always happy to take our calls, answer any questions we may have and keep us well informed of any health concerns or upcoming appointments.
Mum will soon be leaving Beechcroft to come and live with me at home but I would like to thank everyone involved with her care for their hard work and dedication and for making mum's experience a lovely one. You are all amazing. Thank you.

I've ever seen. My father was never left alone at any time day or night and each time my mother and I went home after being with him, we felt totally confident he was in the most caring of hands and never neglected. We cannot thank the manager and all of the staff without exception - carers, kitchen staff and the cleaner - enough for all they did, not just my father but for every kindness and care shown to my mother and myself also, especially in his last days. Thank you to all of you from the bottom of our hearts.

were charging me £2250 for 15 nights and only got half my money back. Please don’t use this care home. Wouldn’t let me see the room she was stopping in.

as he always had a dog before living at the care home.
He was returned from hospital for end of life care and even though we couldn’t be with him due to Covid the staff gave him every comfort. The manager gave us regular updates on his condition and showed us every kindness.
I am grateful he was at Beechcroft for his final days as I am sure he felt he was ‘home ‘.

he felt part of a family there. In sometimes very difficult circumstances they never failed in their caring and professional attitude to my uncle. I always felt he was safe and secure at Beechcroft which when visiting is difficult (because of Covid and the distance I live from the home) is extremely comforting.