Didsbury Court Residential Care Home

17/19 Park Road, St Marychurch, Torquay TQ1 4QR
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6.8 2 Reviews
  • Didsbury Court Residential Care Home, Torquay
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Care Provided

Primary Care Categories

  • Older Person Care
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • For a maximum of 21 Service Users

Other Care Provided

  • Palliative / End of Life Care
  • Day Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Bariatric Care/Obesity
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £950 – £1000
  • RESPITE Self-Funded Residential Care: £700 – £1000

These prices are only a guideline, please contact Didsbury Court Residential Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Maria Munoz (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2024
  • Number of floors: 1

Room Information

  • Single Rooms (20)
  • Couples/Companion Rooms (0)
  • Single Rooms with ensuite Wet Room (6)

Visiting

  • Visiting is 24 hours a day

Parking

  • Free parking on site.

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Didsbury Court Residential Care Home Reviews (2)

6.8

Didsbury Court Residential Care Home has a Review Score of 6.8 (6.760) out of 10, based on 2 reviews in the last 2 years. Over all time Didsbury Court Residential Care Home has 2 reviews.

Overall Experience

  • 1
  • 0
  • 0
  • 0
  • 1

Date Published

2
1
1
2
0

Review from Barry W (Son of Resident) published on 26 May 2025
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Firstly was told it took 5 people to get mum in the home, which got told twice. But the time mum was there, I nether see 5 staff. Mum was put in a basement were she would be sat there for hours b4 anyone answered the buzzer, and when someone did show, they parmed her off, no staff. Couldn't move mum
myself, (rules) as she was waiting for hours for staff, then they would say can't move you till night staff are on. Went on holiday for 2 wks b4 mum passed, and mums friend was having to go there, as there was only 1 member of staff on, remember it takes 5 staff members to get mum in and out. What if there is a fire ? Not enough space for the rest of what went through,I feel so sorry for the other patients that are in that basement pressing that buzzer, still here it now, rude staff from get go, even when went to collect mums stuff, the rude staff member ducked her head, wouldn't even look at me, says it all, rude to mum..im very angry with the place. And been stewing since October.

Reply from Rebecca Marks, Director at Didsbury Court Residential Care Home

Thank you for taking the time to share your concerns with us. We are very sorry to hear about your experience and truly appreciate you bringing these matters to our attention.Please be assured that management is currently looking into the issues you've raised, including staffing levels, response times, and the overall quality of care provided. We understand how distressing this situation must have been for you and your family, and we take these concerns extremely seriously.Your feedback is important to us, and we are committed to ensuring that all residents receive the care and respect they deserve. We will provide you with an update once our review has been completed.In the meantime, if you would like to speak with someone directly or share any further details, please don't hesitate to reach out.With sincere thanks

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Review from Garry B (Son of Resident) published on 19 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother stayed her for the last 2 months of her life. Everybody at the care home was fantastic. I could not thank them enough. The room she stayed in was fantastic. As I went there every day I could see that the staff really cared for the residents.

Facilities

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Treated with Dignity

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Value for Money

Current Review Score: 6.8 (6.760)

Overview of Review Score

The Review Score of 6.8 (6.760) out of 10 for Didsbury Court Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 3.5 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.2 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 3.522 for Didsbury Court Residential Care Home is calculated as follows: ( (12 Excellents x 5) + (3 Goods x 4) + (1 Poors x 2) + (7 Very Poors x 1) ) ÷ 23 Ratings = 3.522

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.238 Points relating to the number of positive Reviews for Didsbury Court Residential Care Home is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 21 registered maximum number of service users is 4.2. 1 Positive Reviews ÷ 4.2 = 0.238

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 24 May 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (1)

Meet the Team (0)

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Frequently Asked Questions about Didsbury Court Residential Care Home

What types of Care is Didsbury Court Residential Care Home registered for?

Older Person Care & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Didsbury Court Residential Care Home have?

There are 20 Single Rooms.

What are the Facilities & Services at Didsbury Court Residential Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Didsbury Court Residential Care Home to the centre of Torquay?

1.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Didsbury Court Residential Care Home to verify any information. View our terms and conditions. Didsbury Court Residential Care Home has an Basic Service - more info.