Abbeywood House

Every member of staff at Abbeywood house are wonderful amazing people, and treat everyone here as family. I am always happy knowing my loved one is happy and cared for. Also management here is amazing, very caring and always happy to help. I would highly recommend, if anyone is looking to have to choose a home, you gain a family and peace of mind.

Management always keep the family update on nan and reply to emails if there is a problem.

Its more like a family at Abbeywood house and we are glad Mum is there

Thank you Abbeywood :)

Abbeywood and all the staff have been nothing but accomodating and caring towards my mother in law. Nothing is too much trouble and she is well cared for and happy here. The home is very warm and friendly and staff are very attentive to her.

My father is having excellent care. He went into the home 2 years ago and since Maxine has joined the team as manager the quality of care has improved. It feels like a family run home. The manager is professional and knowledgeable. Kim the activity manager has daily activities organised to stimulate my father. The carers are kind, considerate to my father's needs and step mums needs ( who visits regularly). Thank you for all the care you have provided

Since the new manager has taken over things have improved massively, she is very friendly & is really interested in the care of the residents. My mum has been a resident since 2023, my mum can be quite difficult at times with her dementia & needs but the staff are very kind supportive & nothing is any trouble. Always make me feel very welcome when I visit, offering refreshments biscuits cakes ects,If you're looking for a kind caring well run home where staff & management really care about the residents I would definitely recommend Abbeywood house.

What is clear at Abbeywood is the sense of friendship, almost a family relationship, which develops between, carers, residents and their families.

Since this home's new manager has arrived the quality of care, approachability, good atmosphere has shot up. My mother is receiving wonderful kind care. They are always reviewing her health needs with me and her doctor. I feel so happy about her care. Thanks to everyone.

I would highly recommend this wonderful care home to any families looking to place their loved ones. It gets 5 stars from myself and my family.

My mother moved to Abbeywood in November 2022. From the start, we were very impressed with the manager who literally did everything possible to facilitate mum's move there as safely as possible. Throughout her stay, mum has been treated with kindness and compassion. She has a large room and my father has been warmly welcomed as an integral part of my mother's rehabilitation and emotional well-being. Any issues which have arisen, I have been encouraged to speak to the manager at any time (day or night!), who has worked with me to resolve these. After a very turbulent 6 months, it is wonderful to be able to relax and know that my mother is safe and being looked after, close to home.

Mum had had two major ops within 3 months of each other towards the end of 2021. The second was due to her having a fall at home and fracturing her hip. Having tried a team of carers at home my sister, mum and I agreed that the situation was no longer viable and mum moved into permanent care at Abbeywood in November 2021. She has a lovely room overlooking the garden which is kept very clean. The staff are all very friendly and look after her very well particularly now that she is completely immobile and spends 90% of her time in bed. Mum sees Abbeywood as her home now which is very reassuring for my sister and I.

As well as the level and style of care she received, my mother-in-law was also pleased with the fixtures and fittings: her room was warm and comfortable and she very much enjoyed the food. Abbeywood is my home she would say and say proudly.

My mother was in Abbeywood for eight years until her recent death. When she first arrived she would tell me regularly that it was like living in a hotel. There were always plenty of activities to keep her occupied, even though her mobility was limited and her mental faculties were failing. I, and the rest of the family, were always welcome when we visited and the staff were very helpful in getting her ready for one of our regular walks across to Babbacombe Downs for a coffee or fish and chips. The Covid years were tough for everyone but the staff at Abbeywood did their best, within the rules, to facilitate visits throughout. For the final 14 months of her life, Mum was restricted to her bed and yet the staff continued to treat her well and with dignity. I would like to thank you all for caring for my Mum so well during her final years. I have recommended you to friends already and will continue to do so.

My mother has Alzheimer’s and has been a resident at Abbeywood House for the past ten months. The care she receives there is truly wonderful and I am so grateful. I was so worried when I wasn’t able to meet my mother’s needs anymore in her home and the management and staff were so incredibly supportive and understanding and they made a very difficult time bearable with their care and attention to my mother’s move, especially so during the pandemic. It is never too much for the staff to be contacted any time of day. My mother took some time to settle but the staff were always reassuring. The food is great and so is my mum’s appetite now. She always looks lovely in her clothes and loves her regular haircuts. She loves living at Abbeywood and often says so, which is a great testament to the care she receives. Thank you to all the wonderful staff for giving my mum dignity and safety in her Alzheimer’s and the opportunities that are still so important to her. Really thank you.

Mum moved into the care home in August '21, her dementia was very difficult to manage at home. It took mum a little while to settle into the home but now she loves living there. She's calm when we visit her, she's happy, she's stimulated and settled. It's such a relief to see her settled and happy. She has dementia so she gets confused as to why she's there and sometimes thinks she works there but we just go along with it. The staff are truly amazing in the home. They are caring and good fun and nothing is too much trouble for them! Thank goodness for care homes like this! Mum's bedroom is always clean and tidy. She loves their meals and comments on how good the food is. The home has a locked door policy which is just what mum needs else she'd be wondering. The home is very clean and tidy. The garden area is lovely. I am so glad mum is in this home.

My Grandmother was a resident of Abbeywood House for nigh on 5 years and the service and care she received for the duration of her time here was exemplary. Caring and supportive staff provided for all her health and well-being needs. Regular stimulus with scheduled activities, health care appointments and treatments were well organised and communications back to the family were always excellent. We felt reassured that Gran was in the most capable hands, with kind, supportive and attentive care around the clock, nothing was ever too much trouble and the team were welcoming upon her introduction to the Home and consistently warm and professional from the outset until her final hours. We will always be grateful to the team at Abbeywood House and would thoroughly recommend others should similar care be sought.