Crecy Care Home

45 Spa Road, Weymouth DT3 5EP
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7.9 22 Reviews
  • Crecy Care Home, Weymouth
Crecy Care Home is a specialist mental health care home in Weymouth, providing affordable residential and respite care for older people with dementia, and younger adults with serious mental health care needs.

In February 2018 the Care Quality Commission rated Crecy as ‘Good’ overall.

Family members of people with dementia can often feel neglected and frustrated. Their involvement and support are encouraged, so they can receive the very best care.

Crecy has a specialist mental health unit where mental health care is provided across the board. It is one of the few units in the south-west dedicated to caring for people aged 18+ with serious and enduring mental illness.

The mental health unit, together with the independent living Cottage, provides the ideal setting for those who need ongoing care following their discharge from hospital into less secure accommodation.

Residents in both units enjoy the greatest freedom possible, combined with the highest levels of mental healthcare provided by highly experienced and trained staff.

The Cottage is a self-contained annexe to the main building with its own bedrooms (mostly ensuite), plus a kitchen, wetroom and lounge.

It gives its residents a level of independence, particular to each person, with help on hand when they need it. It also provides ideal community rehabilitation tailored to the people living there.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 40 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Lorraine Morris (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 18+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2014

Room Information

  • Single Rooms (40)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (36)

Visiting

  • Visitors welcome anytime

Parking

  • large car park

Crecy Care Home Reviews (22)

7.9

Crecy Care Home has a Review Score of 7.9 (7.927) out of 10, based on 5 reviews in the last 2 years.
Over all time Crecy Care Home has 22 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Crecy Care Home
  • 6
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Total of 22, showing 1-20
Review from Sue K (Mother of Resident) published on 21 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter is being wonderfully cared for at Crecy. Staff are kind and helpful and I am able to talk to the manager and her deputy who are both professional and creative about solutions to the management of problems. My daughter is currently getting extra help with her diet and all the staff are being
wonderful with her. I can highly recommend Crecy as a place where you can be confident that your relative will be looked after as you would wish.
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Review from M J (Daughter of Resident) published on 17 February 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mother has been at Crecy Care Home for a year. She is happily settled in a homely setting.
The carers treat her in a caring, dignified way, with appropriate humour which she loves. The home is very clean, and with no unpleasant smells, and in good order. The food is varied and tasty with a lot
of snacks and hot drinks. Her bedroom is cosy and her clothes are clean and well-kept. She is dressed appropriately and more often than not in matching colours.
I am able to visit whenever I want, and am welcomed for as long as I want. I have a good relationship with the carers and I am informed of any issues immediately, which is reassuring. I enjoy my visits to the home, the friendly atmosphere, and chatting to the other residents and staff.
We have a weekly log sent to us, keeping us up to date. Medical issues are dealt with quickly and efficiently. Difficult behaviours are dealt with appropriately by the staff.
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Review from Ray M (Son of Resident) published on 17 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been a resident at Crecy for the last 2 and a bit years and during that time I have seen a huge improvement in her overall physical health, she has actually put weight on as she is getting 3 good meals a day unlike when she was living on her own, and she excepts help now when there's a medical
issue and let's the staff get her the help that is needed medically, before she went in she would refuse any intervention.
The accommodation is very nice, the rooms are adequate for her needs, the garden area is very nice, and she has made friends.
The staff are always professional and caring and residents are treated with the utmost dignity, the food is good, and plenty of it.
I had massive reservations when Mum went in due to a lot of bad press at the time with rogue homes, but the staff at Crecy have laid them to rest with the care they have given my mum.
A massive thank you to ALL the staff.
Ray
Reply from Lorraine Morris, Manager at Crecy Care Home

Thank you very much for your kind words from the team at Crecy.

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Review from G M (Daughter of Resident) published on 23 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
We needed to find Mum secure care urgently in June and were able to move her into the care home quickly. Mum settled quickly and she was always treated well and with the greatest of respect. The family were also able to easily discuss any concerns or issues we had about. The managers were also instrumental
in helping us find another care home more suitable to Mum's needs. Mum was always clean and relaxed and improved from when she was first admitted.
Reply from Vicky Boursnell-Brooks, Manager at Crecy Care Home

Thank you for taking the time to write this really positive review, It is always valuable to hear when families have good experiences and we get things right.
We were privileged to be a part of your mum's care and we wish her and you as a family all the very best for the future.

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Review from H B (Sister of Resident) published on 20 October 2023 Submitted via Postal Card • Report
Overall Experience 1.0 out of 5
On first arrival, staff were friendly, however, the room was only superficially clean. The mattress base was filthy and had to ask for it to be cleaned - done ineffectively. Each visit it was necessary to clean surfaces (purchased wipes and dustpan and brush). Clothes went missing, given clothes of
other residents. No match for 20 pairs of socks! Carer openly declined to play the music choice of resident stating they preferred their own choice. Residents not taken out for visits (over a year according to staff). A formal complaint was not logged or responded to. The staff made no written notes. Resident is diabetic and had to request a Chiropodist visit, not offered. Had to ask for medical intervention when the resident was clearly unwell. Resulted in hospital admission. Sent with no wash bag and dirty clothes packed. Resident stated he had been threatened by staff but unable to prove. Never given GP details. Funds of resident held in office, staff in charge unable to access, stated 'above my pay grade'. On visits noted staff often on phones, little interaction with residents except doing a jigsaw, frequently. Staff didn't understand medical conditions even basic knowledge, therefore risk if unable to report clinical changes. A positive is that residents have open access to smoking.
Reply from Vicky Boursnell-Brooks, Manager at Crecy Care Home

Thank you for taking the time to write this review, we always value feedback to help us improve what we do. The wellbeing of our residents is our uppermost priority and we are sorry that you had a bad experience. We will look into your comments, and it would be very helpful if we could discuss your experience in order to learn from it and drive improvements in the future.

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Review from M C (Son of Resident) published on 23 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Mum was moved into Crecy Care Home during Covid. She stayed there until she died this month. She was well looked after, always happy and cheerful. She was there for just under three years. The staff always were attentive and helpful, answering any questions I had. my Mum always seemed happy.
Reply from Vicky Boursnell-Brooks, Manager at Crecy Care Home

Thank you for taking the time to review, I have passed your comments onto the team as sharing all feedback helps us grow and improve.
it was our pleasure to provide you and your family with a good service.

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Review from Lynn H (Daughter of Resident) published on 5 April 2023 Submitted via Website • Report
Overall Experience 2.0 out of 5
A homely care home, clean, and the carers always welcoming and friendly. Mum enjoyed the food. A lack of activities meant most of the day apart from lunch in the dining room was spent in a chair.
Mum enjoyed the singer once a month, and occasional events.
Mum was not eating or drinking enough and
had not taken medication because of a coughing problem on swallowing. I was not present at meal times so did not see for myself, even though I visited twice a week. I was not informed of any concerns until a phone call to say mum had been admitted to the hospital extremely ill.
Even after an explanation was given I still feel a six-week hospital admission could have been avoided.
It did not ease concerns and trust was lost. So mum has not returned.
Reply from Vicky Boursnell-Brooks, Manager at Crecy Care Home

Thank you for taking the time to write this review, we always value feedback to help us improve what we do.
Wellbeing of our residents is our uppermost priority and we are very sorry that you had a bad experience.
We will look into your comments, and it would be helpful if we could discuss your experience in order to learn from it and drive improvements in the future.

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Review from Anthony A (Resident) published on 27 December 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I live here, and my room is lovely. The staff are very respectful; they help me with kindness. I couldn't ask for more.
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Review from Robert D (Son of Resident) published on 3 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very nice, my mum likes it here.
Reply from Vicky Boursnell-Brooks, Manager at Crecy Care Home

Thank you for your response, we always appreciate positive feedback!
We are glad that you and your relative feel safe and happy here with us.

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Review from Susan M (Wife of Resident) published on 7 July 2022 Submitted via Website • Report
Overall Experience 1.0 out of 5
My husband had a horrible experience in the four months he was admitted from September 2021 to Jan 2022 through lack of care and communication which led to him being hospitalised. Would not recommend this care home.
Reply from Vicky Boursnell-Brooks, Manager at Crecy Care Home

Thank you for taking the time to write this review, we always value feedback to help us improve what we do. The wellbeing of our residents is our uppermost priority and we are sorry that you had a bad experience. We will look into your comments, and it would be very helpful if we could discuss your experience in order to learn from it and drive improvements in the future.

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Review from Kerry M (Sister of Resident) published on 14 February 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
Staff are always friendly and approachable. They are constantly trying to motivate my brother (which can be extremely difficult). They are always welcoming and answer any questions we have as a family. They understand my brother and are very accommodating to his needs.
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Review from Mike M (Resident) published on 5 January 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
I have lived here for over 3 years and I feel safe and supported. Crecy feels like home and the service to take me out and about is good. The food is nice and I get on well with the manager and staff.
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Review from James G (Son of Resident) published on 5 January 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Both my sister and I are delighted with the care that our Mother receives at Crecy. The staff are caring, respectful and well-informed. They are very responsive to the varying needs of my Mother and do not hesitate to keep me up to date with any changes that concern them. They are very well managed
and skilled in the uses of various nursing techniques employed at Crecy.
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Review from Ruth M (Sister of Resident) published on 5 January 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Staff are caring and friendly, and the manager is approachable and goes above and beyond to do what he can. The house seems well run and is inclusive as much as possible, especially when there are activities and parties for the residents.
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Review from G R (Son of Resident) published on 30 October 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is run to a very high standard. Very friendly staff. The home is always kept clean. My mum has lived here for 4 or 5 years and is very happy to be in such a good home.
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Review from Eileen B (Sister of Resident) published on 28 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister has recently arrived here and seems very happy enjoys the garden and able to open patio doors to sit outside.
On my first visit, the manager and staff greeted me with a smile and were chatty and friendly. I was offered a lunch which was yum. Everything I saw was done with extreme care. A
care home that goes the extra mile. Well done.
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Review from Merle M (Mother of Resident) published on 2 August 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
A good welcome by staff. Front door unlocked - we were taken to my daughter's room. (There is a small leak at the base of the sink in my daughter's en-suite). Called to the dining room for lunch which the care home kindly provided for us. Excellent meal - cook is very good but is leaving soon - so sad.
Mugs of tea provided for us. This is while staff are seeing to residents.


I do realise it must take time for new staff to get used to caring for a resident (like my daughter) who is totally blind and only has 66% hearing in her left ear - otherwise is deaf.


Thank you to all the staff at Crecy.

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Review from Sue L (Daughter of Resident) published on 19 July 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff are very friendly/caring and helpful. Nothing is too much trouble. Despite his dementia dad has a good rapport with his carers. Manager willing to turn his hand to anything to help his staff look after the residents.
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Review from C H (Daughter of Resident) published on 6 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Management and his team helped me with my dad especially moving him out of his home as it had steps. They dismantled his electric bed and moved it to Crecy. Dad enjoyed the entertainment and watching the World Cup and spending time with Mum. Nothing was too much trouble and so was able to enjoy respite
with no worries. Thank you all.
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Review from Keith S (Relative of Resident) published on 14 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All staff at Crecy are excellent. They are very pleasant and extremely caring to the residents.
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Current Review Score: 7.9 (7.927)

Overview of Review Score

The Review Score of 7.9 (7.927) out of 10 for Crecy Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.1 out of 5 from 5 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.9 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.052 for Crecy Care Home is calculated as follows: ( (34 Excellents x 5) + (9 Goods x 4) + (5 Satisfactorys x 3) + (4 Poors x 2) + (6 Very Poors x 1) ) ÷ 58 Ratings = 4.052
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.875 Points relating to the number of positive Reviews for Crecy Care Home is based on 4 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 = 3.375
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8. 4 Positive Reviews ÷ 8 = 0.5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 17 Sep 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Crecy Care Home

What types of Care is Crecy Care Home registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Alcohol / Drug Misuse & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Crecy Care Home have?

There are 40 Single Rooms.

What are the Facilities & Services at Crecy Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Crecy Care Home to the centre of Weymouth?

1.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Crecy Care Home to verify any information. View our terms and conditions. Crecy Care Home has an Enhanced Service - more info.