Fairfield House Residential Care Home

The staff are very helpful and communicative. Very pleasant environment.

My Dad was a resident of Fairfield House for the last 4 years of his life. It's hard to put into a limited number of words how much they cared for him. The staff at the house are wonderful and went beyond for him many many times over. In all the time he lived there we had no reason to find fault with any aspect of his care from the food and the cleanliness to their quick responses to his needs. In lockdown, many of the staff did not see their own families and not once did anyone complain. Sadly Dad did not recognise any of his family towards the end of his life but his carers still managed to find glimpses of the man he was and always responded to him with warmth and love. I cannot recommend Fairfield House enough. If you are thinking of placing your loved one in their care - I can assure you they will be in safe warm hands.

Thank you to everyone at Fairfield for giving my family the reassurance that on a daily basis Mum is being kept safe and well looked after in a beautiful environment.

Personally, I have found all the staff to be friendly and welcoming and I would not hesitate to recommend Fairfield House to others looking for a safe home for a relative.

However, when I visited her recently she seemed very settled and happier than I have seen her for quite a while. In my opinion, the staff do an outstanding job with the residents, giving person-centered care to a high standard and engaging with them in activities. They have adhered to all the covid regulations whilst allowing and encouraging family visits in a designated area, with use of PPE and limiting numbers of visitors at any one time. It has always felt very safe when I have visited. The staff are always very pleasant and helpful.

Thank you to all the staff who work there from the bottom to the very top.

We realise things are stretched currently, but please could the seniors/key workers update us on key events/medical visits?

My grandad has been in Fairfield House for over a year now. It was such a hard decision to place him into a residential care home. We always want the best for our loved ones. We had a look around a few care homes before we made a decision. 100% Fairfield was by far the best that suited my grandad. Stunning views over Lyme Regis and the sea. The staff are so friendly and helpful. The rooms are kept so clean and tidy. At the moment due to Covid I haven’t been seeing my grandad as much but Fairfield definitely have safety first when I do see him, they have all the correct safety measures in place to keep both us and the residents safe. 100% recommended Fairfield to anyone.

I have recommended Fairfield to friends and health professionals. The overwhelming feeling we have had from the home is of calm and sensitive care. My mother has had exemplary health and social support from a truly kind, interested and warm-hearted group of staff throughout. She benefitted from terrifically good food, a beautiful room with a view and new friends.

Staff at Fairfield House are warm and welcoming. They care for the residents as if for their own relatives. When visiting you are always offered drinks and snacks. The location is very nice with a sea view and is close to Lyme center. Parking is a little tight. Regular checks by staff and district nurses mean residents are well taken care of, and their individual requirements are catered to and documented. A very pleasant atmosphere and nice facility that gives a sense of trust that your loved one is being looked after.

My sister received excellent care in this home from a caring and responsive staff and excellent end of life care.

My stay at the nursing home was very comfortable and enjoyable. This was due to the care of the staff and management who made me feel very welcome. Also, the choice of activities was very varied and entertaining. It felt like I was on holiday.

The culture of Fairfield is very friendly, caring and gentle. The staff have busy schedules but always seem to find time to spend sitting with residents and keeping them company where possible. Mealtimes seem to be very prompt and the food is good.

The standard of care at Fairfield House is outstanding. My Father has lived there for several years now and at all times the care has been of the highest level. His room is kept immaculately. The food is genuinely home-cooked and has a wide variety of dishes and the staff do everything they can to ensure his welfare. As a relative, I am always given a warm welcome and they frequently review his care with me. Every day there are activities in the lounge with outside performers coming in to entertain the residents as well as in house activities. In the summer they go outside to enjoy the views across Lyme Bay. I cannot fault the care that my Father receives, he is very happy and it is a great relief to me to know that he is receiving such outstanding care from staff who genuinely care.

Fairfield House have been wonderful in the care of my parents. Their care has been tailored to the individual needs and character of each person. That was so important to my Dad. Although his body was weakened by Parkinson's, his mind was still alert and active. Mum, on the other hand, is physically a lot better, but dementia has affected her ability to understand her environment and daily living tasks. Unfortunately, Dad's health went downhill and he was assessed at end of life care. The team at Fairfield seamlessly transitioned and gave Dad all the care and reassurance he needed. His quiet, dignified passing speaks volumes about their care and professionalism. If Dad had been at all troubled about what was happening to him or worried about Mum, he would not have slipped away so peacefully.

Following Dad's death, the staff at Fairfield looked after the whole family. I didn't feel like I was dealing with a company when I spoke to them, I was dealing with friends.

Fairfield House is a light, airy beautifully maintained home in a fabulous location overlooking Lyme and the Ocean. My mother stayed there for one week of respite care. Her room was spotless with an amazing view. The staff without exception could not do enough for her. I visited daily and I also was always given a warm welcome. I believe Fairfield House is an exceptional home and I can't recommend it highly enough.

The care provided by Fairfield is good. The staff are kind, helpful and caring. The food is excellent and the facilities are good. I am particularly impressed with the low turn over of staff, allowing residents to get to know them, and the fact that only rarely are agency staff required.

The area in which I think there could be an improvement is when it comes to encouraging dementia patients to engage with stimulating activities. I find the staff to be a little passive in this regard - they are almost too nice and do not want to upset the residents - and the number of people employed to engage residents in activities that are suitable, relevant and interesting to meet specific needs appears to be low and, as a consequence, most are large group activities which do not suit all residents.

It gives me a lot of peace of mind at this stage in her journey.

My mother was a full time resident at Fairfield House for 15 months until she passed away recently. Throughout her time there, she received kind and compassionate care from all the staff, without exception. I was a regular visitor 2 - 3 times a week and noted that as her care needs increased due to the progress of dementia the staff adapted well and kept her as happy and comfortable as possible. Her last week was particularly challenging but the staff continued to adapt their care and worked well with the local GP's to enable her to stay at the home as long as possible. After several years of living in her own home with only occasional care visits and limited social contact, I can honestly say that her days at Fairfield with constant company, kindness and stimulation were mostly very happy ones, in spite of her failing health. I will miss our walks around the garden and sitting on the bench in the sunshine looking out over Lyme Regis and the sea. I think the staff will miss her too.

Thank you so much!