Kingsley Court

The time had come for us to look for a ‘home’ for our dear mum - after looking and visiting a few we walked into Kingsley Court and my sister-in-law and I both looked at each other and smiled! It was that instant - just a feel! From when I’d spoken to them to arrange a visit to them greeting us it was all so welcoming and relaxed! The pre-visit from the manager made Mum feel assured that she would be welcomed and cared for and we all felt the manager was listening to Mum carefully on her needs! Both residents and staff all looked happy! Kingsley is a smaller home (16 residents) which is perfect for our mum! Her room (with en-suite) is airy and bright. Mum tells us the food is really good too! Whenever I ring the home the office staff are also extremely friendly and we are always made welcome and phone taken to mum if needed! After 4 weeks we know we’ve found mums home! Thank you Kingsley Court for making an emotional time so much easier and looking out for us all!

Good care and food.

I really feel that we could not have chosen a better care home for my mum.

She is now well-settled and enjoys the company of the residents and staff.

My mother is very well looked after and treated with great dignity. The room is bright and clean with excellent furniture and where she also has some of her own furnishings. The care staff are excellent and my mother is always dressed well. The care home also takes the residents out for meals at local cafes and lay on many activities. Last, but not least, the food is very good and residents have a choice of meal.

Overall, I am happy that my mother is in a warm, caring environment and treated with dignity and respect.

We are lucky to have found such a caring, efficient and happy home for her.

The staff seem to genuinely care about us as well as for the residents and to show patience and kindness towards them.

I cannot praise the home enough! Thank you Kingsley, you are a credit to the social care services.

Staff are friendly and provide good care to my mother. Her lack of mobility is well managed by her carers. Considering her age and her preference, she stays in her room, her meals are brought to her and she is encouraged to join in with activities. Any medical issues are dealt with by contacting local practitioners.

Mum has sadly deteriorated but they have been brilliant to both mum and in keeping me informed.

I have now had several separate weekly stays at Kingsley Court and I cannot fault the care and attention received from your staff. Always welcoming and helpful. Thank you so much.

During my mother's respite stay at Kingsley Court I found all the staff to be very friendly, caring, welcoming professional at all times. Nothing was ever too much trouble. There was a good choice of home-cooked meals every day. A good programme of activities were arranged every month and often family/friends were invited to join in. The rooms were clean, warm and comfortable and the safety of residents was evident. All in all, I would recommend Kingsley Court to anyone looking for a care home.

We are kept in touch and get invited to events.

Prior to arriving at Kingsley Court my Father had been living alone and had become very isolated. In the seven months he has been at the home we have seen a marked improvement in his general health and attitude to life. He has received outstanding care and support form all the staff. There is a warm and calm atmosphere in the home. We have complete peace of mind that he is safe and well attended to.

Three months on it now feels like we have an extended family and it is very reassuring to know that Mum is surrounded by people that have her best interests at heart.

I have been very impressed by the care I have received during the first two months I have been here. It was all much better than I had expected. The general philosophy, ensuring that all residents are treated as having individual needs and that their room is regarded as their private home, is carried out by all the staff. The kind and friendly attitude of the staff is more important, I feel that any of the tick box answers to the questions usually asked in reviews. In my experience, all the staff at Kingsley Court have gone well over what I could expect to ensure that I am happily settled here.

Management and staff are committed to making the residents feel at home at KingsleyCourt. They are kind and helpful at all times. The home is spotlessly clean and the residents enjoy good home cooking served in a cheerful dining room. All rooms are tastefully decorated and the residents can enjoy the pretty sheltered garden, games, entertainment and outings are organised. Staff will take residents shopping if required.

She never has any complaints. Our only comment (as an outsider) is that it might be a good idea if the team leader carried a cordless phone in her pocket as once or twice we were unable to get an answer on the phone. This is not a complaint - just, we hope, a helpful suggestion.

This is a home from home. All of the staff are kind and gentle and very caring 100% commitment. The chef is very friendly and helpful, always willing to cook something if a resident would like it. A hairdresser comes once a fortnight for those who want her. There are group activities and outings organised. Importantly the house smells nice and clean always a good sign of a well-run home.