






The Steppes is located in the pretty Cotswold town of Nailsworth, in a peaceful corner of Cossack Square and is situated close to local amenities including a post office, library, doctor's surgery and shops.
The family-run residential care home was established in 1981 and continues to provide quality care of the highest standard.
The Steppes is a charming Cotswold stone building which has been converted sympathetically into an attractive, comfortable accommodation for...
Care Provided by The Steppes
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 29 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact The Steppes for full pricing details and T&Cs.
Contact The Steppes to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- The Steppes Care Ltd
- Private Owned
Person in charge
- Jo Smith (Care Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2022
Room Information
- Single Rooms (29)
- Single Rooms with ensuite Wet Room (10)
The Steppes Reviews (34)
The Steppes has a Review Score of 8.8 (8.808) out of 10, based on 10 reviews in the last 2 years.
Over all time The Steppes has 34 reviews.
I cannot praise the care for him & support for us highly enough. Their attention to all the residents needs is exemplary and they simply go above & beyond in every way.
It is such a 'homely home from home'; not posh but comfy, cosy & super caring. Breakfast is served to each resident on a tray in their room so that they are not rushed to get up in the morning ; lunch is the main meal served altogether in the dining room (or if a resident is not able / doesn't want to then in their individual rooms) & supper is on a tray, or small side table, in the lounge areas.
There is a monthly calendar of various stimulating activities & outings; lots of visits to the home are organised for example children to sing or join in with art work with residents, visiting musical groups or individuals eg. Mind song and outings include regular afternoons on canal boat rides & to the local theatre.
Thank you for taking the time to write your kind words.
Dad was about 14 years into suffering with Alzheimer's, he was regularly confused, but the kindness and understanding of everyone at The Steppes made it so much easier for both him and all his family. Dad required a fair bit of medication, as well as numerous visits from healthcare people, all of these were dealt with professionally.
I cannot thank you enough, for all the compassionate care that made his last years, which were always going to be difficult, so much better than they could have been !!
You all get a 5 star ++ rating, once again, thank you all so much !!!!
Thank you for your kind words, your Dad was a true gentleman and it was a pleasure having him live with us.
The room was lovely albeit a small bathroom.
As a family member I was very optimistic about the residency, Mum at times, due to her decline was sometimes less enthusiastic.
I would recommend The Steppes Care Home.
Thank you.
Thank you for taking time to write the review.
My mother has been in The Steppes for just over a year and is very happy there. All the staff are really lovely and caring.
Thank you for taking your time to complete a review.
Mum is very happy and content. All the staff are lovely and help Mum with her needs. They have a good relationship with the local doctor's surgery who are always ready to help.
Thank you for taking your time to complete a review.
All the staff are so lovely and kind. Mum is very happy where she is. She is happy with all the staff and the the staff all love her. Mum is always smiling. The Steppes care home is lovely.
Thank you for taking your time to complete a review.
The staff are very kind and helpful though.
Thank you for taking your time to complete a review.
I am absolutely appalled at the care provided to my mother at this establishment. On one visit her call button had been placed out of her reach and today the remote to her TV, her only company, was way over the other side of the room. There were thick layers of dust and the carpet is stained because as we are told there are insufficient staff to support her to eat her meals, meaning most of it ends up on the floor. She asked to be assisted onto the commode and because I had challenged the member of staff over the state of the room she initially said she was leaving the room because she wasn't going to be spoken to like that, this was a conversation voicing my concerns. I was not abusive, rude and I did not swear. She stated she would call for assistance because she wasn't going to do it on her own and left the room. Two other members of staff attended and she never returned. My dealings with the manager has resulted in her breaching GDPR.
This is a lovely care home with a family feel. All staff are friendly, approachable and most importantly caring. The managers are friendly and professional with good communication skills keeping us up to date with any concerns, issues etc with my uncle as soon as they happen. My mother is in a larger, shinier home which falls far below The Steppes in terms of the attitude of the staff and the atmosphere of the home.
Thank you very much for taking the time to write a review.
My mum has settled in very well and enjoys living here. The staff are all very caring, friendly and nothing is too much trouble for them.
Thank you very much for taking time to send in your review.
She is extremely happy in this home and has lots of activities to take part in. A great family-run, friendly care home.
My father was reluctant to enter permanent care but has settled extremely well. I feel this is largely due to the excellent care he has received. He always has good opinions of the staff and has been treated in a respectful, caring and person-centred way by all concerned. The staff seem to go above and beyond to make the residents feel valued. I feel confident that my father is being cared for in a warm, friendly and professional way.
Thank you very much for taking time to write this review.
My mum has been a resident for 1 year now and has settled in fairly well. I am pleasantly surprised she has been engaging and encouraged to participate in activities in the home. The staff seem genuinely caring and like everyone to be as happy and healthy as possible. There will always be the little extra things I could hope for, like a little more attention to personal cleanliness and encouragement/assistance mornings and evenings but I appreciate time is restricted with staff and all other resident's requirements too. Overall I am happy she is being cared for well and safe in The Steppes.
Thank you very much for taking time do write the review.
The Steppes Care Home is such a caring and warm home. My husband has dementia and they help him so much day to day. We cannot thank and praise them all enough.
Thank you very much for taking the time to do the review.
My mum has been resident at The Steppes for just over a year and she is very well looked after and cared for in a warm, friendly environment that feels like a home from home rather than some clinical institution. And being in the centre of Nailsworth is a plus so there is plenty of hustle and bustle on the doorstep. When she first moved in there was a problem with the TV ... so they got her a new one... she feels the cold... they got her an extra heater ... the shower wasn't working properly... so they installed a new one. A favourite item of clothing goes missing in the wash? They will turn the whole place over to find it! The manager and her team are kind and very efficient, communications are excellent, there is a good range of activities and I can drop in any time. They work very hard and are doing a great job.
The staff organises and vigorously promotes regular trips and activities and uses just the right amount of encouragement to get people out and about. I have no hesitation in recommending The Steppes as a friendly and capable care home.
We visited several care homes in the area, before making the right choice in moving Mum to The Steppes. Mum is well cared for by the staff. She has her favourites and I am very thankful for their patience and kindness towards her.
My mother has been at The Steppes for 3 years now and I wouldn't want her to be anywhere else! The love, care and attention she gets is excellent. The Manager keeps me updated on mum with pictures and calls me regarding her regular doctor appointments. The food is good and pretty much anything she wants they get for her. I will be forever grateful to them for the excellent level of care mum receives.
My mother has lived in the Nailsworth and Horsley area all her life. With her health deteriorating after my father died and the first signs of dementia beginning to show, it became clear that despite adaptations such as a stairlift, she could no longer manage by herself in the house which had been our family home since it was built in 1962. The Steppes really was the perfect choice as it keeps her in the town she knows and can be visited by friends.
As her mobility became progressively worse, leaving her needing a wheelchair, the home could not have been more helpful, acquiring a hoist to help her in and out of bed. There is a lovely atmosphere in the home and the care and attention she's received are absolutely superb. I could not be happier knowing that she is in such good, caring, hands.
There have been a couple of instances where I have visited my dad, and found him in dirty clothes, still in pyjamas at 11 am, not wearing his socks and complaining of cold feet etc. I know this is sometimes because he has declined assistance with dressing, but this is a feature of his dementia and I would say that Dad is responsive to a particular approach, and responds well to more experienced care staff. There are one or two carers who appear disinterested/ quick to say that Dad has 'refused' care - it would be great to feel that they are invested in overcoming this issue.
Otherwise, we are generally happy with the care, and compassion provided at the Steppes.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 04 November 2024Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for The Steppes.
There are no upcoming events for The Steppes.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for The Steppes.
Accreditations
There are no accreditations posted yet for The Steppes.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about The Steppes
What types of Care is The Steppes registered for?
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does The Steppes have?
There are 29 Single Rooms.
What are the Facilities & Services at The Steppes?
Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is The Steppes to the centre of Stroud?
3.7 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Steppes to verify any information. View our terms and conditions. The Steppes has an Enhanced Service -more info.