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Astell House

Overton Park Road, Cheltenham, Gloucestershire GL50 3BT
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Astell House, Cheltenham
Astell House, Cheltenham
Astell House, Cheltenham

Astell House is a striking home full of character and interest. The home is fully accessible; every room has ensuite facilities and residents are welcome to add furnishings and personal belongings.

The refurbished lounge, quiet room and dining room are all beautifully proportioned with high ceilings and large windows filling the rooms with light. The modern architect-designed conservatory gives a stunning living space offering a seamless link with the accessible...  

Care Provided by Astell House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 36 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,500 - £1,700£1,500 - £1,700
Residential Dementia Care£1,500 - £1,700£1,500 - £1,700

The above fees are dependent on individual care needs. Please contact our care home for help and advice.

Included in the fees are: care, physiotherapy, rehabilitation, housekeeping, personal laundry, meals, refreshments, afternoon tea, birthday cakes, mini bus trips out, daily activities, entertainment, community visits, telephone bill, TV and licence, WIFI, weekly GP visit, free eye tests.

Not included in the fee but available are: Hair dressing, foot care, dentist, newspapers, and sundries.

Contact Astell House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Kenmore Astell Ltd
  • Private Owned

Local Authority / Social Services

Admission Information

  • Mixed with female-only unit(s)
  • Ages 60+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2024
  • Number of floors: 3

Room Information

  • Single Rooms (36)

Visiting

  • Visitors are welcome at any time

Parking

  • Parking is available on site and on street parking is free

Astell House Reviews (39)

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9.4

Astell House has a Review Score of 9.4 (9.441) out of 10, based on 8 reviews in the last 2 years. Over all time Astell House has 39 reviews.

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Showing 39 reviews matching selected criteria
Review from M C (Son of Resident) published on 16 January 2026 Submitted via Website
Overall Experience
My mum has been a resident at Astell House since mid-2025. I have been hugely impressed by the care she has received since day one. The staff are fantastic - they are as friendly and helpful as they could be and I have always seen them treat the residents with warmth, understanding and genuine care. There is a lovely atmosphere about the place. Mum has consistently told me how good the staff are to her, she likes the food and partakes in some of the many activities that are held. The home is well-managed and any concerns or questions that I've raised with the management have been quickly responded to and satisfactorily answered/resolved. The building itself is lovely - a nice mix of old, traditional and modern.

In short, I would recommend Astell House for anyone looking for a care home for an elderly relative.

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Review from Gary A (Son of Resident) published on 17 October 2025 Submitted via Website
Overall Experience

The staff are very attentive and helpful and supportive in helping my father to settle into the home. He tells me the food is top notch and the staff very helpful. The management have been helpful in accommodating our needs and time lines.

Reply from Karen Barry, Home Manager at Astell House

Thank you very much for the review. We are so pleased your Father has settled into the home

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Review from B T (Wife of Resident) published on 22 May 2025 Submitted via Postal Card
Overall Experience
We were very grateful for Astell Houses warm welcome and kind reception. Our issues being taken into account and well managed. For al the care, attention and willing to help. We were glad to sit quietly for meals in the conservatory.

Overall, Astell House is a cheerful, busy and welcoming home.

Reply from Karen Barry, Home Manager at Astell House

Thank you for your review. We are so pleased your experience at Astell has been positive. We always strive to provide the best care and a homely atmosphere for residents and families

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Review from D O (Son of Resident) published on 17 March 2025 Submitted via Postal Card
Overall Experience

As I live in Yorkshire, I do a lot of video calls with Mum and the staff are only too pleased to set up Mum's tablet. Everyone is so helpful. When I do visit we are always asked and provided with a cup of tea. If we are there lunch time we always asked to have lunch. On my last visit they provided a guest room (which was very clean) and provided supper and breakfast. The home is so clean and the staff are always kind and courteous, nothing is too much trouble for any of them. Mum is so relaxed and comfortable with all the staff. Such a great happy and loving atmosphere.

Reply from Karen Barry, Home Manager at Astell House

Thank you so much for your kind review. I am so appreciative of your comments, it's always a pleasure to hear we are providing a good level of service. I am so pleased your Mum is settled and comfortable. I will pass your comments to the team.

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Review from Kirsten P (Daughter of Resident) published on 13 February 2025 Submitted via Website
Overall Experience
I would like to commend the kitchen staff on the presentation of Dad's puréed dinner today.
As someone who has always been in the Care Industry, I am always very impressed by the care Dad receives.

Many thanks to you all.

Reply from Kevin Snowball, CEO at Astell House

Thank you for your review Kirsten. Our catering colleagues are a key part of the care team at Astell House and it is lovely to have their efforts recognised.

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Review from Marianne K (Daughter of Resident) published on 3 February 2025 Submitted via Website
Overall Experience

My dad stayed at Astell House for respite care following a fall at home and a stay in hospital. The staff were so kind and welcoming. They were attentive to my dad and listened to all the information that we gave them about him. It was very reassuring to know that my dad was being well cared for, with kindness and respect.

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Review from Ele G (Daughter of Resident) published on 24 September 2024 Submitted via Website
Overall Experience
I actually can't praise Astell House and all the staff and management highly enough. My dad, who has Alzheimer's, has been a resident for almost a year. The home has always been very open, welcoming and warm. The staff have also always been very attentive and helpful.
My parents had a big anniversary yesterday and they went above and beyond for them both. Mum went to have tea with Dad. They laid and decorated a special table in his room, with an afternoon tea; cakes, sandwiches, nibbles, flowers, and decorations. It was so lovely. Thank you.
My dad is also a steam train fanatic. It was a bit too much for us to be able to take him ourselves, so again, in the summer, the home stepped up. Two carers brought him from the home to the station and took him back again... in their own time. We were made up that we could make this happen for Dad, but we couldn't have done it without them.

Thank you all so much.

Reply from Sarah Merritt, Lilian Faithfull Care marketing team at Astell House

Thank you for such kind words. I will ensure your wonderful comments are shared with all staff at Astell House. It is our pleasure to be able to look after your father.

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Review from Judith S (Friend of Resident) published on 17 September 2024 Submitted via Website
Overall Experience

My friend has now been a resident for 2 years. We were so pleased to find Astell House. It is a warm, caring, homely environment. Where the staff truly care about their residents. Food is very good and varied, catering to individual taste. There is plenty of outside space, gardens, patios and a beautiful summerhouse that can be used by residents and family/friends. My friend is particularly pleased to be able to access fresh air in a nice environment. Of course the most important thing with a home is good management and staff. All the staff at Astell are fantastic, we are so grateful for all that they do for my friend.

Reply from Sarah Merritt, Customer Relationship Team at Astell House

Thank you for taking the time to complete a review for Astell House. I will ensure your wonderful comments are passed on to the manager and her team. We really appreciate such positive feedback.

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Review from Kim V (Daughter of Resident) published on 14 March 2024 Submitted via Website
Overall Experience
My mother has now been in Astell House for six years. I am very happy to have found Astell House as it has provided a very good home for her since her dementia became bad enough for her not to be able to live at home. The carers (and other staff - admin, kitchen, domestic, grounds etc.) continue to be hugely caring and pleasant and do their best to make her time there enjoyable and safe. Many have also helped me deal with the different changes in my mother’s condition as they happen. The current activities staff make a great deal of effort to involve residents in activities that they enjoy and provide a good range - Mum still enjoys anything that involves a good sing!

The new manager and senior team seem very approachable, kind, and effective so I am confident Astell will continue as an excellent home for my mother and the other residents.

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Review from Hannah S (Daughter of Resident) published on 21 February 2024 Submitted via Website
Overall Experience
We have nothing but praise for Astell House and the care all of the staff have given to my father since he moved there in September 2023.
The staff are capable, caring and compassionate and are quick to smile. They engage equally well with those in residence and those of us who frequently visit. The manager deals with any questions promptly and is always happy to meet in person to chat over any concerns.

Astell House has a really warm family atmosphere and we wouldn’t want Dad to be living anywhere else. Huge thanks to the entire team.

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Review from David O (Son of Resident) published on 29 January 2024 Submitted via Postal Card
Overall Experience

Mum spent the last part of her life in Astell House, all of the staff went above and beyond what I expected from any care home. Not only did they look after Mum, they looked after me. I will always be grateful to them and will recommend any of my friends to use Astell House if they need care for a loved one.

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Review from June S (Resident / Service User) published on 12 September 2023 Submitted via Postal Card
Overall Experience
Very caring staff. Made to feel at home.
Trips out are very helpful for respite care.
Activities each day are very interesting with the craft ladies going to a lot of trouble to involve residents.

My stay in Astell House helped me recover from a problem with my heart and gave me strength to return to my home.

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Review from S T (Daughter of Resident) published on 7 September 2023 Submitted via Website
Overall Experience

On the 16th August, I joined my Dad for a music and movement session provided by an external provider. This was appropriately planned, superbly led and uplifting! Every resident was encouraged to join in, which indeed they did, as and when they wished with obvious pleasure. The leader played familiar favourites with a strong beat to encourage percussion accompaniment, movement, singing and an opportunity for balloon bopping to and fro. A warm and friendly atmosphere resulted with lots of smiles and laughter. Thank you to the staff for providing these opportunities and also for all the excellent regular in house activities they provide themselves. Much appreciated!

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Review from P T (Daughter of Resident) published on 7 June 2023 Submitted via Postal Card
Overall Experience

Lovely friendly environment, nothing too much trouble. Mum enjoy's all the meals which are prepared for her. A good range of variety each day.

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Review from M W (Daughter of Resident) published on 6 January 2023 Submitted via Website
Overall Experience

Astell House and its staff have been absolutely wonderful to my mother. She has spent the last four and a half years there, and we couldn't be happier with the care she has received. The staff, the staff, the staff! I don't feel I should call them staff; I should be calling them "family". They are the most wonderful group of caring professionals I have ever met. I feel truly grateful that my mother has been surrounded by such a fantastic bunch of human beings. Thank you.

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Review from S P (Daughter of Resident) published on 13 September 2022 Submitted via Postal Card
Overall Experience

Staff are always friendly and helpful and have been throughout the whole of uncertain and challenging times during the last two years. My mother feels safe and supported and gets on well with the staff. She is not afraid to request help with small improvements to the facilities in her room. Care during the latest hot spell has been exceptional in securing the resident's well-being.

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Review from Stella H (Daughter of Resident) published on 2 August 2021 Submitted via Postal Card
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I cannot thank everyone at Astell enough for the wonderful loving care Mum receives. She has been so happy here and it is a great blessing to know she is safe and well looked after.

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Review from Stuart H (Son of Resident) published on 29 June 2021 Submitted via Postal Card
Overall Experience

Mother is receiving the best and most professional care I could hope for. Nothing is too much trouble for the staff their diligence, attentive nature and above all their friendly professionalism. I have indeed recommended Astell to my cousin for her father, my uncle and mum's brother and he too is now a resident.

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Review from A H (Son of Resident) published on 29 June 2021 Submitted via Postal Card
Overall Experience

Mum has settled really well, the staff are very friendly and create a lovely setting. It does feel at times the staff are stretched but this is understandable at key times in the day. Would really like to see more trips out for the residents, especially important now after such a long lockdown.

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Review from Mo P (Niece of Resident) published on 28 June 2021 Submitted via Website
Overall Experience

My aunt is 99. Has most of her marbles and can be a little trying at times. The staff at Astell are kind, caring and extremely patient. The care they have given during this very difficult time is so appreciated by her family. For them to have had no cases of Covid at all is miraculous and due to the diligence of the team. I would have no hesitation in recommending Astell to anyone thinking of respite or permanent care. Thank you, to the manager and your lovely team.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Frequently Asked Questions about Astell House

What types of Care is Astell House registered for?

Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Astell House have?

There are 36 Single Rooms.

What are the Facilities & Services at Astell House?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Astell House to the centre of Cheltenham?

0.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Astell House to verify any information. View our terms and conditions. Astell House has an Enhanced Service -more info.