Search...

Astell House

Overton Park Road, Cheltenham, Gloucestershire GL50 3BT
Jobs
Astell House, Cheltenham
Astell House, Cheltenham
Astell House, Cheltenham

Astell House is a striking home full of character and interest. The home is fully accessible; every room has ensuite facilities and residents are welcome to add furnishings and personal belongings.

The refurbished lounge, quiet room and dining room are all beautifully proportioned with high ceilings and large windows filling the rooms with light. The modern architect-designed conservatory gives a stunning living space offering a seamless link with the accessible...  

Care Provided by Astell House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 36 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,500 - £1,700£1,500 - £1,700
Residential Dementia Care£1,500 - £1,700£1,500 - £1,700

The above fees are dependent on individual care needs. Please contact our care home for help and advice.

Included in the fees are: care, physiotherapy, rehabilitation, housekeeping, personal laundry, meals, refreshments, afternoon tea, birthday cakes, mini bus trips out, daily activities, entertainment, community visits, telephone bill, TV and licence, WIFI, weekly GP visit, free eye tests.

Not included in the fee but available are: Hair dressing, foot care, dentist, newspapers, and sundries.

Contact Astell House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Kenmore Astell Ltd
  • Private Owned

Local Authority / Social Services

Admission Information

  • Mixed with female-only unit(s)
  • Ages 60+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2024
  • Number of floors: 3

Room Information

  • Single Rooms (36)

Visiting

  • Visitors are welcome at any time

Parking

  • Parking is available on site and on street parking is free

Astell House Reviews (39)

Submit a Review
9.4

Astell House has a Review Score of 9.4 (9.441) out of 10, based on 8 reviews in the last 2 years. Over all time Astell House has 39 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Astell House
Loading...
Showing 39 reviews matching selected criteria
Review from A G (Son of Resident) published on 13 April 2021 Submitted via Postal Card
Overall Experience

Staff are always willing to helo with difficult situations. The communication from the home is excellent in terms of keeping you up to date with residents condition and their requirements. In what has been an incredibly difficult year I am so pleased my mother has been well looked after and I have every confidence of the team at Astell on doing a superb job.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
No Rating
Rooms
Value for Money
Review from Julie G (Daughter of Resident) published on 1 April 2021 Submitted via Website
Overall Experience

Dad moved into Astell in November 2019 after losing his wife and suffering loneliness and a diagnosis of dementia; the move was a decision made by him. Since the move, there has been a marked improvement in his mental health, with most signs of dementia disappearing. He is occupied, socialising and happy and takes part fully in all the activities. The management and staff have been amazing, nothing too much trouble and his medical care has been exemplary, particularly in these difficult times. It has been very reassuring over the past sixteen months to know that he is in such capable hands and local to his family who are kept in touch at all times. Thank you to everyone at Astell.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from W H (Husband of Resident) published on 23 December 2019 Submitted via Postal Card
Overall Experience
My wife was taken into care in December 2016 after being diagnosed with Alzheimer's disease and was becoming too much for me to look after at home.

My wife went first to a different home but this was closed after about 12 to 15 months but the transfer to Astell is shown by her successful life that is shown in the ratings.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Heather M (Daughter-in-law of Resident) published on 18 December 2019 Submitted via Postal Card
Overall Experience

The staff team at Astell House have succeeded in ensuring a home from home atmosphere with care and attention provided in a compassionate and empathic manner. As a relative I have always felt welcome and have been impressed by the entertainment and activities programme, which is a wonderful asset and prevents possible isolation and loneliness. I have nothing but praise for a well-run organisation.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Tracey H (Daughter of Resident) published on 22 August 2019 Submitted via Postal Card
Overall Experience

My mum moved into Astell House in Jan 2019. It was a very difficult decision for my sisters and I to make, but now having come to peace with this decision, we are all completely reassured that mum is in the right place receiving THE BEST CARE. The staff are so dedicated and the residents are all treated in such a caring, dignified manner. Astell House has a wonderful atmosphere, great variety of activities, good food and excellent staff all round! Thank you.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from A P (Daughter of Resident) published on 4 March 2019 Submitted via Website
Overall Experience
Few people would choose to have to move into a care home, but if you have to be in a home, then Astell House is the place to be.
The staff are consistently kind, considerate, patient and friendly and treat dementia patients with great understanding and respect.
It takes time for resident and staff to get to know and trust each other, but the Astell staff are committed to gaining an understanding of, and meeting, their residents' needs, and to building a relationship of trust.
Nothing is too much trouble, and family members are welcomed too, and their views are valued and respected.
Any issues are dealt with promptly by the management, and all efforts are made to resolve any problem.

Astell House is a home with a happy atmosphere.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from William H (Husband of Resident) published on 26 February 2019 Submitted via Postal Card
Overall Experience

Astell is the second home that my wife has been in. She has been very happy in both homes and the care she receives is superb. Her family and friends are made equally welcome by and friendly helpful and caring staff.there is a regular programme of events and activities to which family and friends can attend. We would have no hesitation in recommending Astell as a comfortable caring and happy place to live for those in need of care.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Ian C (Son-in-law of Resident) published on 25 February 2019 Submitted via Postal Card
Overall Experience

My mother in law was here for many years and was very happy here going out on their trips to various places and taking part in activities that were put on in the home. The staff changed over the years but they were all very kind and considerate to my mother in law and from what I witnessed to all the residents I would be very happy to recommend this care home.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Margaret O (Daughter of Resident) published on 5 February 2019 Submitted via Postal Card
Overall Experience

My mum has just moved into Astell House and I have been very impressed with the welcome from the staff and the care they have shown towards her. The home seems clean, well run and there is a very cheerful atmosphere.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from H M (Daughter of Resident) published on 19 September 2018 Submitted via Postal Card
Overall Experience

Everyone I had dealings with in my mothers last few weeks was extremely caring and could not do enough to assist us. We felt like we were part of an extended family. We virtually lived there ourselves for a good 10 days and our every need was catered for. Can't praise everyone enough.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Brian J (Nephew of Resident) published on 31 July 2018 Submitted via Postal Card
Overall Experience
My uncle was independent so settling in was slow.
The home is under new management with an influx from a closed down home.
There is a new family forum set up by management.
I have every confidence the few problems we have had will/have been dealt with.
There is a general feeling of happiness in staff, residents and families/supporters.
The new garden building due in September will be a great new asset.

It is clear cleanliness is taken seriously.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J P (Daughter of Resident) published on 20 March 2018 Submitted via Postal Card
Overall Experience
During a very stressful and emotional move from mum's home into residential care. My mind has been put at ease knowing he will be cared for by the wonderful, friendly attentive staff at Astell.

I can return to the US with peace of mind and overwhelming relief.

Thank you, everyone, for your care and support.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Diana H (Daughter of Resident) published on 30 October 2017 Submitted via Postal Card
Overall Experience

Astell feels welcoming and homely right from the start. Each resident is treated as an individual and care is always given with respect and kindness.

Whenever I visit my mother the person who lets me in always knows where my mother is and how she has been feeling on that particular day. The staff are a lovely bunch of people who take pride in their work. Everything is done with a smile and nothing is too much trouble.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from H H (Daughter of Resident) published on 9 October 2017 Submitted via Postal Card
Overall Experience
The staff at Astell are first class - always friendly and cheerful and respectful of my mother who although she cannot speak clearly, responds to them.

The small touches - fresh flowers, sherry at lunchtime, proper napkins, make it feel like a 'real' home, not a 'care' home.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from Mary H (Wife of Resident) published on 4 October 2017 Submitted via Postal Card
Overall Experience

My personal experience to date has been excellent. My husband has settled and is very happy and contented. He adjusted to being in care very quickly and enjoys the company of the other residents. The staff treat my husband with courtesy and respect and if he wants something that is not on the menu, they will do what they can to provide it. I am happy in the knowledge that my husband is in a safe and secure environment.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Robin Francis P (Resident / Service User) published on 4 October 2016 Submitted via Postal Card
Overall Experience

The care and help you get in the home is excellent and the food first class. The staff could not be more caring.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Ashley D (Nephew of Resident) published on 30 September 2016 Submitted via Website
Overall Experience

My Uncle currently resides at this home, I always receive a very warm welcome when visiting, nothing ever seems too much trouble. I know my Uncle is well looked after and is very happy in the home. He gets to go out of the home on many trips and outings, I was amazed to receive a picture of him by email steering a narrow boat on a recent outing to the Sharpness.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from P J (Resident / Service User) published on 30 September 2016 Submitted via Postal Card
Overall Experience

I am a frail 93-year-old, resident here since Feb 2014, although this is an oldish building the standard of maintenance and service is extremely high. The attitude of the staff is one of cheerful (happy even!) helpfulness and reflects the training they have clearly received. There is a wide range of frailties among us all but we are each given individual attention- I simply cannot speak too highly of my treatment here.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Robert S (Son of Resident) published on 30 September 2016 Submitted via Postal Card
Overall Experience

My mother moved into Astell nearly 4 years ago and remains very happy and content there. This is due in very large measure to the staff and management, all of whom show great care, patience, and gentleness. My wife and I have nothing but praise for every single person involved in making my mother's twilight years very comfortable.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for Astell House.

Upcoming Events

There are no upcoming events for Astell House.

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Astell House.

Accreditations

There are no accreditations posted yet for Astell House.

Meet the Team (0)

There are no Team Members posted yet.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Astell House to verify any information. View our terms and conditions. Astell House has an Enhanced Service -more info.