Avalon Residential Home

17 Barnwood Road, Gloucester GL2 0RZ
Review Us
9.6 34 Reviews
  • Avalon Residential Home, Gloucester
Avalon is a large Edwardian house situated in Barnwood, just one mile from the Gloucester city Centre and within walking distance from shops, banks, library, college, surgery, churches and a good bus service only a few minutes walk away from the home.

There are no visiting restrictions and all visitors are made welcome and are offered refreshments. Visitors are encouraged to call regularly. Residents are encouraged and supported to continue activities outside of the home and the local library visits with books for residents use. Several newspapers are supplied daily for residents use free of charge.

Their aim is to offer all residents individual care and encouragement with as much independence as possible in a pleasant, dignified and private surrounding.

Social activities are available at residents’ requests. All religious beliefs are fostered in the home and there is communion service for those interested.
Show Avalon Residential Home on the Map

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 20 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £950 – £1250
  • Self-Funded Residential Dementia Care: £950 – £1250
  • RESPITE Self-Funded Residential Care: £950 – £1250
  • RESPITE Self-Funded Residential Dementia Care: £950 – £1250

These prices are only a guideline, please contact Avalon Residential Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Carlos Silva (Registered Manager)

Local Authority / Social Services

Admission Criteria

  • Care needs pre-assessment.
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2015
  • Number of floors: 2

Room Information

  • Single Rooms (20)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (4)

Visiting

  • No restrictions on visiting, however they do have a 'restricted meals policy' where they prefer professionals not to visit at meal times, family and friends are welcomed at any time.

Parking

  • There is a small car park to the rear of the home, otherwise there is ample parking on the side street.

Avalon Residential Home Reviews (34)

9.6

Avalon Residential Home has a Review Score of 9.6 (9.597) out of 10, based on 11 reviews in the last 2 years.
Over all time Avalon Residential Home has 34 reviews.

Overall Experience
  • 24
  • 9
  • 1
  • 0
  • 0
Date Published
  • 34
  • 1
  • 2
  • 11
  • 23
Reviewer Connection to Avalon Residential Home
  • 15
  • 11
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 34, showing 21-34
Review from Cathy H (Daughter-in-law of Resident) published on 20 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
The kindness and dedication of the staff has really shown through during the COVID-19 crisis. Regular emails keep relatives up to date. The staff have worked very hard to keep the residents happy and healthy. My family and I are extremely grateful for their ongoing support through this and for the support
they continue to show to my family through a difficult personal year.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Jayne P (Daughter of Resident) published on 20 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
The manager and the staff are wonderful people and take great care of the residents at Avalon. There is always someone at the end of the phone to talk too. We as a family are more than happy with the care given to our mother. Thank you to you all for going above and beyond to keep mum happy and safe.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Angie K (Niece of Resident) published on 10 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
It is clear from the weekly covid-19 updates that the staff continue to take great care of all the residents. Their dedication and warm approach is to be commended and especially through these challenging times. It is obvious that there is clear leadership from the manager who instils compassion and
this shines throughout the culture of the care home. The residents have always been looked after so well and you get a great sense of this when you visit. The staff have a good rapport with the residents and they make sure the residents days are filled with fun. The cleanliness of the accommodation is very well maintained and the rooms kept lovely for the residents. I wouldn’t hesitate to highly recommend the Avalon to anyone, where you can be assured that your relatives will be really looked after, cared for and supported.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Melita D (Daughter of Resident) published on 10 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum always seems happy and content. We feel she is in safe hands with great carers who obviously enjoy what they do. They do lots of activities which is nice. Lovely food and always clean. We feel they have done an amazing job staying covid-free and keeping mum and the other residents safe. I would
highly recommend this home.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Audrey H (Daughter of Resident) published on 10 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I feel very happy with mums care at the Avalon care home. She has been living there from September and is very settled and happy. The care she gets is very good. The manager and all the staff are very good and attentive and caring. The home is always clean and tidy and very homely. I always feel welcome
to visit anytime.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from C B (Sister of Resident) published on 7 November 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I don't live round Gloucester so cannot recommend to anyone but would if I could. Have found the Manager and staff very helpful. Highly recommend them.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from C N (Daughter of Resident) published on 30 October 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
An excellent home where residents are treated very well. I am so glad my mother is in Avalon as I know she's safe and she is extremely happy.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Paul B (Son of Resident) published on 22 October 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was a resident at this care home for a short while after hospital treatment. The care she received was excellent. The staff were all professional and extremely kind; nothing was too much trouble. I certainly hope that should she need this service again, there will be a room available for her.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from A M (Daughter of Resident) published on 16 October 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has Alzheimers. She is young at 69 and they have welcomed her. They are friendly and look after her very well. They paint the nails and have their hair done and feet. They sit and chat to them and the food is wonderful. They have been out for the day and played bingo, arts and crafts and cake
making.
My mum is so happy and that makes me happy.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from L P (Daughter of Resident) published on 13 February 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The care home has a friendly environment and comfortable surroundings. The staff are kind and caring and approachable. Any needs of residents are taken care of in timely fashion.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Susan D (Daughter of Resident) published on 1 January 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mother has been at Avalon for several years now. She is taken care of very well. I live in the USA now, but whenever I visit, the management and staff make me very welcome and are willing to discuss any questions I have. Since the manager has been there, it has become even better. I am now informed
by email of anything that I should be made aware of. The Manager went out of his way to make it possible for me to do a video chat with my Mum on Christmas Day. They do a fine job, and sometimes very difficult unrewarding job. Thank you for everything Avalon.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from L W (Daughter of Resident) published on 4 December 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
A lovely clean home with caring and attentive staff. I have called the district nurse out twice to deal with my dad's dressings. No problems at all.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from B F (Daughter of Resident) published on 22 October 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
There is always a warm welcome for visitors at Avalon and the staff make great efforts to personalise the care given to residents. My relative's health and mental condition has changed over recent months and the staff have taken on board these changes and made sure she has received the correct medication
and noted the change in her mental state. I continue to believe that my trust in the manager and staff of Avalon is fully justified. I could not ask for a safer or more friendly and homely environment for my relative.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Chris S (Son of Resident) published on 21 October 2015 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been at Avalon for 18 months now and is extremely happy and she settled in instantly. The owners and staff just cannot do enough for their residents. Mum has made many friends and they all look forward to the games and quizzes. The meal choices are excellent. Her room en-suite room is
lovely. I cannot thank Avalon enough for the care and attention that they have showed to Mum at all times.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.6 (9.597)

Overview of Review Score

The Review Score of 9.6 (9.597) out of 10 for Avalon Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 11 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.597 for Avalon Residential Home is calculated as follows: ( (81 Excellents x 5) + (44 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 129 Ratings = 4.597
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Avalon Residential Home is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 20 registered maximum number of service users is 4, which has been reached with 10 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 8 Oct 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (0)

Meet the Team (1)

Carlos A.

Carlos A. Lopes da Silva

Job Title: Home Manager Joined: 2018

My name is Carlos I have been working in health and social care since 1999, started working in military hospitals for 10 years in a theatre room then to A&E, orthopaedics recovery ward and at least at the physiotherapy department.
I have been working in nursing homes/care homes and residential homes but love to provide domiciliary care.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Avalon Residential Home to verify any information. View our terms and conditions. Avalon Residential Home has an Enhanced Service - more info.