






• Tastefully converted Victorian House
• Small and homely: 20 bedrooms (16 en-suite) - home away from home
• Award winning food
• Music and dance sessions
• Fitness classes
• Hairdressing
• Chiropody
• Dedicated activities coordinator - arts & craft, field trips, quizzes, games
• Dementia care - staff consists of Dementia Leads and Dementia Link Workers
• 3 minute walk from Cheltenham Spa train station
• Stairlifts + Lift
• 3/4 acres of gardens
Care Provided by Dalkeith Residential Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
- Alcohol / Drug Misuse
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 20 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
We are very reasonably priced for Cheltenham. Fees negotiable depending on needs, room type and speed of placement into the home.
The price(s) shown are provided by the care home. Contact Dalkeith Residential Care Home for full pricing details and T&Cs.
Contact Dalkeith Residential Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Amicis Care Ltd
- Private Owned
Person in charge
- Moiz Amjad (Director)
Local Authority / Social Services
Admission Information
- Ages 45+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2021
- Number of floors: 2
Room Information
- Single Rooms (20)
- Couples/Companion Rooms with ensuite Wet Room (2)
Dalkeith Residential Care Home Reviews (25)
Dalkeith Residential Care Home has a Review Score of 9.6 (9.550) out of 10, based on 6 reviews in the last 2 years.
Over all time Dalkeith Residential Care Home has 25 reviews.
Currently staying at Dalkeith for respite for physical difficulties. Previous accommodation was horrendous, being new to the care, I was shocked at the difference and level of care is second to none. The staff at Dalkeith always find the time to meet your needs and what I have witnessed the way they look after those with dementia is so good to see, they are kind and compassionate. I would be more than happy to put a member of my family in Dalkeith.
Thank you so much for your kind and thoughtful review! We like to treat each resident like a family member and provide person-centred care, and I'm glad you've noticed this. Your brilliant feedback inspires the team to do even better!
Dalkeith's owner and staff looked after my father like he was family. They cared for him in his last few weeks before he passed away with compassion and dignity. He loved being there and felt safe and looked after. He looked forward to his chats with the staff who always had time for him. He had a lovely room overlooking their beautiful garden. I would highly recommend Dalkeith care home to look after your loved ones.
Thank you very much for your kind review! We are delighted to hear such positive feedback. Dad was like family to us - at Dalkeith, being a small, privately owned care home means we truly are like a family. With just 20 bedrooms, our close-knit team gets to know every resident personally, allowing...
Very pleased with how mum was dealt with. Lots of care and attention.
We are very glad to have taken care of her so well! Your feedback inspires team Dalkeith to do even better!
My wife moved here in September last year and we are really glad she did. Dalkeith is home away from home for her, and the quality of care provided to her has been outstanding. The staff and owner are brilliant and they go the extra mile for her. I highly recommend Dalkeith to any new residents looking for care its a safe, warm and caring environment.
Thank you so much for your lovely review! We're delighted to hear that your wife has discovered Dalkeith to be the caring environment it is; our family-like atmosphere and our sense of homeliness and community is what sets us apart from larger homes! We love her sense of humour and her jolly...
Friendly atmosphere here. The care is resident-focused. The building is undergoing improvements. The staff are very professional and committed. There are recreational activities. There is a large east-facing garden with plenty of trees. The management changed just over a year ago.
Thank you so much for your lovely review! It's wonderful that you've noticed our person-centred care, where we tailor our care to each resident's lifestyle, hobbies and needs. We ensure activities, such as arts & craft, gardening, dance and music sessions, outings, games & puzzles, quizzes and...
Care staff very efficient and are like my family. They are very good at what they do looking after the residents. The food is adequate, sometimes we have fish and chips that are cold on occasions! We have agency at times and the potatoes are really hard but she dresses like a chef! Cleaner is very great with what she does plus they change the beds every other day! They ave supported me with my finances which I'm grateful for! They have plenty of activities for the residents which is organised by lady who we are lucky to have!
Thank you for the kind words. It is a pleasure looking after you at Dalkeith. Your feedback will be passed onto staff, who will take on board your suggestions!
Lovely garden for residents and visitors to use.
Good sized and bright room well decorated.
Thank you for the kind words! I am glad you're happy with the change in ownership. We take all feedback onboard and strive to improve more every day!
Dalkeith Residential Care Home - is a care home 'gem' with caring and professional staff. Under great new management now, I'm sure it will become even better than ever! Mum and I cannot thank each and every one of you enough for all your dedication, understanding and hard work.
Thank you for the splendid review! We appreciate the kind words. And indeed, as new Director/Owner, I assure you we will continue to provide outstanding care to Mum!
So, I put my mother with Alzheimer’s in this care home, last September! She is so well looked after, always clean, and happy! The cook is amazing! Always making the most delicious cakes! The staff are friendly, and do a brilliant job! I have no issues with this care home at all. I know my mum is being well cared for! I know it has just been taken over, and he is a very nice man!
Thank you for the lovely review. I am definitely trying my best as a new owner, so appreciate the kind words. We will continue to deliver outstanding care for Mum!
Very pleased with the care provided. All staff extremely kind and treat the residents with respect. Food always excellent with plenty of it. Always feel that the staff are approachable if there's a problem.
Thank you for the kind words! We will continue to do our best for Mum!
On every occasion the staff have been helpful and informative and always happy to keep me informed.
My mum has always been a very outgoing busy person and they seem to understand this with activities and trips out.
From the first time I spoke to the staff the main thing that came across is that because of the low number of residents, the residents aren't just a number. The staff genuinely care for the people under their care. It's the personal touch that makes a difference.
I would fully recommend Dalkeith to anyone looking for care/support with their family member.
Thank you for the lovely review! The staff will be very pleased to hear this. We will continue to support Mum in every possible way and do our best for her!
I can not fault the care and time that the staff give my Mother. She enjoys the activities they offer and the company of the other residents and staff. She generally seems very happy living at the home.
Thank you for the kind words! As the new owner, I am taking an active interest in the well-being of our residents. I'm glad to hear you are happy with the care we are providing for Mum. We will continue to do our best for her!
Professional and polite, very respectful of mine and the residents' wishes. They are always helpful and reassuring. They have provided a safe and happy environment for my relative and are always quite to notify me of any developments or problems. Great service.
Thank you for the kind words! I am glad to hear we are looking after Dad well. We will continue to do our best for him!
My sister was upset the last time she visited. I have been in between, and on this visit, she came with us, and we noticed a marked improvement in our cousin and her brightness and general chat, she had been out and about ie to the garden centre and made a lovely cushion. I spoke to the lady manager who could not have been more helpful and answered all my questions. Thank you and your staff for working in these very difficult times, it is not easy face-to-face so, thank you and the new owners.
Thank you for the kind words! I'm glad you've noticed an improvement since we've been under new ownership. As the new owner, I am personally invested in the well-being of our residents, and the Dalkeith team will continue to do their best for your cousin.
A small home, but it's the right size for the amount of residents they have there, lovely back garden and parking at the front, Mum has been at Dalkeith for over 7 years until we sadly lost her in March this year. She has been well looked after by the staff who have mostly been there ever since Mum was first at the home which was good for consistency and understanding Mum's care and her needs. We will miss going to see Mum and the staff at Dalkeith as they have always gone the extra mile like inviting Dad to dinners on Sunday, also Christmas, birthdays and other holidays. A big thanks to all at Dalkeith.
Thank you. As the new owner, I am taking an active interest in the well-being of our residents. I am glad to hear the staff were able to look after Mum well. May her soul rest in peace.
When I arrived with my partner, staff members came out to help me carry all his equipment and gear in. The room was ready for him and the furniture had been arranged as I'd suggested earlier, making the room easy for him to mobilise in.
Throughout his stay, all new staff members introduced him/herself to my partner at the start of his or her shift.
He was asked how he needed things to be done so that he felt safe and in control of the situation, using ways we had developed over the previous six years and maintaining his independence.
The room was warm and comfortable, the way to the bathroom clear, free from hazards. The food was excellent, varied and plentiful.
Thank you for the kind words, Lynda. As the new Director/Owner, I am personally invested in the welfare of our residents. Your partner is welcome to come back to Dalkeith any time.
Recently, I spoke in person and via email to the new owner/manager who was very friendly, professional and supportive. I manage my father’s affairs online as I have power of attorney but I had an issue which the new owner resolved immediately giving me peace of mind.
I have nothing but praise for the dedicated staff and effective management of Dalkeith which have given my dad such a happy and fulfilled life for so many years.
Thank you for the kind words, Angela. As the new Director/Owner, I am personally invested in the welfare of our residents. We will continue to do the best for Dad!
My sister had resided at Dalkeith for four years. In February she developed breathing difficulties and was admitted to the hospital. The management and staff continued to support my sister (and myself) during that time and when it was clear that there was nothing more that could be done medically for my sister, the home went above and beyond to receive her back to spend her last days in her room with them. The care, dignity and support received from everyone at Dalkeith was unsurpassed. Their presence and support for my sister and my family in her final hours will never be forgotten.
We wanted to move Mum to Cheltenham so that we could visit more often. We rang around a number of homes and they didn't want to know. Dalkeith was the only one that phoned us back after we left a message. The owner invited us in to meet up and it was clear how passionate he is about the care industry. We were there for around an hour, talking about Mum's needs and every staff member greeted us like old friends. We knew immediately that this place was perfect for Mum. We moved her in early February 2023 and within a week, she was so much more outgoing. She particularly loved her key worker and they would spend time talking, laughing, singing and dancing. We were able to visit three times a week instead of once every other week when she was further away from us. The home threw a party for Mum's 80th birthday which she really enjoyed. I have no doubt that moving Mum to Dalkeith was the best thing we could have done for Mum and I'm so grateful that Dalkeith came into our lives.
I am very pleased with the standard of the home. No problems with any of the staff. They are all very helpful. Very kind people and thoughtful towards my husband.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 16 February 2026Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveRequires improvement
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Dalkeith Residential Care Home.
There are no upcoming events for Dalkeith Residential Care Home.
Awards / Recognitions (1)
- 25 Jan 2024Recipient: Dalkeith Residential Care Home
Accreditations
There are no accreditations posted yet for Dalkeith Residential Care Home.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Dalkeith Residential Care Home
What types of Care is Dalkeith Residential Care Home registered for?
Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Eating Disorders, Alcohol / Drug Misuse, Younger Adults are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Dalkeith Residential Care Home have?
There are 20 Single Rooms.
What are the Facilities & Services at Dalkeith Residential Care Home?
Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Dalkeith Residential Care Home to the centre of Cheltenham?
1.3 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Dalkeith Residential Care Home to verify any information. View our terms and conditions. Dalkeith Residential Care Home has an Enhanced Service -more info.