Dalkeith Residential Care Home

285 Gloucester Road, Cheltenham GL51 7AD
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9.9 25 Reviews
  • Dalkeith Residential Care Home, Cheltenham
• Tastefully converted Victorian House
• Small and homely: 20 bedrooms (16 en-suite) - home away from home
• Award winning food
• Music and dance sessions
• Fitness classes
• Hairdressing
• Chiropody
• Dedicated activities coordinator - arts & craft, field trips, quizzes, games
• Dementia care - staff consists of Dementia Leads and Dementia Link Workers
• 3 minute walk from Cheltenham Spa train station
• Stairlifts + Lift
• 3/4 acres of gardens

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Eating Disorders
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Detention Under Mental Health Act
  • Alcohol / Drug Misuse
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 20 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Day Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1100 – £1200
  • Self-Funded Residential Dementia Care: £1100 – £1300
  • RESPITE Self-Funded Residential Care: £1100 – £1200
  • RESPITE Self-Funded Residential Dementia Care: £1200 – £1400

These prices are only a guideline, please contact Dalkeith Residential Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Amicis Care Ltd

Person in charge

  • Moiz Amjad (Director)

Local Authority / Social Services

Admission Criteria

  • Ages 45+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2021
  • Number of floors: 2

Room Information

  • Single Rooms (20)
  • Couples/Companion Rooms with ensuite Wet Room (2)

Dalkeith Residential Care Home Reviews (25)

Total of 25, showing 21-25
9.9

Dalkeith Residential Care Home has a Review Score of 9.9 (9.914) out of 10, based on 17 reviews in the last 2 years. Over all time Dalkeith Residential Care Home has 25 reviews.

Overall Experience

  • 24
  • 1
  • 0
  • 0
  • 0

Date Published

25
5
6
17
8

Review from Sam M (Son of Resident) published on 7 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother became a resident following a protracted period in hospital. She had restricted mobility and was suffering from the onset of dementia. Dalkeith has a warm, friendly and caring environment. The staff were all highly capable and professional in caring for him. Unfortunately, my mother deteriorated
and this period was when the total dedication to providing a compassionate, loving and comfortable level of care came to the fore. Mum loved the atmosphere created by the staff, struck up new friendships and enjoyed the activities provided by the care home.

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Review from Martin B (Son-in-law of Resident) published on 1 February 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father-in-law required a room in a home quickly. We decided on Dalkeith Residential Care Home. My father-in-law and the family are extremely happy with all aspects of this home.
The owner and staff have been so kind and friendly and the other residents seem relaxed, friendly and happy.
It is so
lovely seeing Dad settling in so well.

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Review from Walter J (Son of Resident) published on 21 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

First class nursing home with caring nursery staff. A very nice and friendly home where I am happy for my mother to stay and I know she is safe.

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Review from J R (Son of Resident) published on 17 December 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Two members of staff have really gone out of their way to make my mum as comfortable and a "home from home". After a recent spell in hospital we were relieved that mum returned to Dalkeith and regained her well being to a faster degree than in any other environment. I believe it was down to the familiarity
and expertise of all the wonderful staff and management. I would not hesitate in recommending Dalkeith as a residential home for those making sensitive and emotional decisions ref their family.

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Review from Andrew J (Son of Resident) published on 8 December 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We had to move my mother in October 2014 at short notice, we expected problems as she is 88 years old. But the staff and management at her new home were excellent, she was welcomed with open arms, made new friends over night and seems better now than every. All this we feel was down to the management
and staff at the home, who do such an excellent job for all the people in their care.

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Current Review Score: 9.9 (9.914)

Overview of Review Score

The Review Score of 9.9 (9.914) out of 10 for Dalkeith Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 17 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.914 for Dalkeith Residential Care Home is calculated as follows: ( (180 Excellents x 5) + (17 Goods x 4) ) ÷ 197 Ratings = 4.914

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Dalkeith Residential Care Home is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 20 registered maximum number of service users is 4, which has been reached with 17 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 3 Jan 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (1)

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