Dalkeith Residential Care Home

Currently staying at Dalkeith for respite for physical difficulties. Previous accommodation was horrendous, being new to the care, I was shocked at the difference and level of care is second to none. The staff at Dalkeith always find the time to meet your needs and what I have witnessed the way they look after those with dementia is so good to see, they are kind and compassionate. I would be more than happy to put a member of my family in Dalkeith.

Dalkeith's owner and staff looked after my father like he was family. They cared for him in his last few weeks before he passed away with compassion and dignity. He loved being there and felt safe and looked after. He looked forward to his chats with the staff who always had time for him. He had a lovely room overlooking their beautiful garden. I would highly recommend Dalkeith care home to look after your loved ones.

Very pleased with how mum was dealt with. Lots of care and attention.

My wife moved here in September last year and we are really glad she did. Dalkeith is home away from home for her, and the quality of care provided to her has been outstanding. The staff and owner are brilliant and they go the extra mile for her. I highly recommend Dalkeith to any new residents looking for care its a safe, warm and caring environment.

Friendly atmosphere here. The care is resident-focused. The building is undergoing improvements. The staff are very professional and committed. There are recreational activities. There is a large east-facing garden with plenty of trees. The management changed just over a year ago.

Care staff very efficient and are like my family. They are very good at what they do looking after the residents. The food is adequate, sometimes we have fish and chips that are cold on occasions! We have agency at times and the potatoes are really hard but she dresses like a chef! Cleaner is very great with what she does plus they change the beds every other day! They ave supported me with my finances which I'm grateful for! They have plenty of activities for the residents which is organised by lady who we are lucky to have!

Good sized and bright room well decorated.

Dalkeith Residential Care Home - is a care home 'gem' with caring and professional staff. Under great new management now, I'm sure it will become even better than ever! Mum and I cannot thank each and every one of you enough for all your dedication, understanding and hard work.

So, I put my mother with Alzheimer’s in this care home, last September! She is so well looked after, always clean, and happy! The cook is amazing! Always making the most delicious cakes! The staff are friendly, and do a brilliant job! I have no issues with this care home at all. I know my mum is being well cared for! I know it has just been taken over, and he is a very nice man!

Very pleased with the care provided. All staff extremely kind and treat the residents with respect. Food always excellent with plenty of it. Always feel that the staff are approachable if there's a problem.

I would fully recommend Dalkeith to anyone looking for care/support with their family member.

I can not fault the care and time that the staff give my Mother. She enjoys the activities they offer and the company of the other residents and staff. She generally seems very happy living at the home.

Professional and polite, very respectful of mine and the residents' wishes. They are always helpful and reassuring. They have provided a safe and happy environment for my relative and are always quite to notify me of any developments or problems. Great service.

My sister was upset the last time she visited. I have been in between, and on this visit, she came with us, and we noticed a marked improvement in our cousin and her brightness and general chat, she had been out and about ie to the garden centre and made a lovely cushion. I spoke to the lady manager who could not have been more helpful and answered all my questions. Thank you and your staff for working in these very difficult times, it is not easy face-to-face so, thank you and the new owners.

A small home, but it's the right size for the amount of residents they have there, lovely back garden and parking at the front, Mum has been at Dalkeith for over 7 years until we sadly lost her in March this year. She has been well looked after by the staff who have mostly been there ever since Mum was first at the home which was good for consistency and understanding Mum's care and her needs. We will miss going to see Mum and the staff at Dalkeith as they have always gone the extra mile like inviting Dad to dinners on Sunday, also Christmas, birthdays and other holidays. A big thanks to all at Dalkeith.

The room was warm and comfortable, the way to the bathroom clear, free from hazards. The food was excellent, varied and plentiful.

I have nothing but praise for the dedicated staff and effective management of Dalkeith which have given my dad such a happy and fulfilled life for so many years.

My sister had resided at Dalkeith for four years. In February she developed breathing difficulties and was admitted to the hospital. The management and staff continued to support my sister (and myself) during that time and when it was clear that there was nothing more that could be done medically for my sister, the home went above and beyond to receive her back to spend her last days in her room with them. The care, dignity and support received from everyone at Dalkeith was unsurpassed. Their presence and support for my sister and my family in her final hours will never be forgotten.

We wanted to move Mum to Cheltenham so that we could visit more often. We rang around a number of homes and they didn't want to know. Dalkeith was the only one that phoned us back after we left a message. The owner invited us in to meet up and it was clear how passionate he is about the care industry. We were there for around an hour, talking about Mum's needs and every staff member greeted us like old friends. We knew immediately that this place was perfect for Mum. We moved her in early February 2023 and within a week, she was so much more outgoing. She particularly loved her key worker and they would spend time talking, laughing, singing and dancing. We were able to visit three times a week instead of once every other week when she was further away from us. The home threw a party for Mum's 80th birthday which she really enjoyed. I have no doubt that moving Mum to Dalkeith was the best thing we could have done for Mum and I'm so grateful that Dalkeith came into our lives.

I am very pleased with the standard of the home. No problems with any of the staff. They are all very helpful. Very kind people and thoughtful towards my husband.