Winslow House

Springhill, Nailsworth, Stroud GL6 0LS

Winslow House offers a wide range of care packages to suit your needs, including long-term provision, as well as respite and holiday stays, and convalescence care.

A lovingly converted Georgian property, the home has scenic grounds and a stylish interior, complemented by a service based upon kindness and respect.

Registered for thirty-five individuals, all residents are supported in living an active and interesting lifestyle, with good access to local amenities and loved ones made to feel welcome.

Owner: Winslow House Ltd

Person in charge: Tafadzwa Mabika (Manager)

Local Authority / Social Services: Gloucestershire County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 35 Service Users

Registered Care Categories*: Old Age

Admission Information: Assessment prior to residency. Ages 65+.

Single Rooms: 35

Rooms with ensuite WC: 35

Weekly Charges Guide: Personal Care Single £650 – £985 (These prices are only a guideline, please contact Winslow House to find out the exact price for your requirements.)

Facilities & Services: Day Care • Respite Care • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Winslow House: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 9.2 (maximum of 10) for Winslow House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 15 Reviews over all time. This Average Rating is also the rating value for Winslow House in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 6 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.385 for Winslow House is calculated as follows: ( (80 Excellents x 5) + (88 Goods x 4) + (11 Satisfactorys x 3) ) ÷ 179 Ratings = 4.385

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.857 Points relating to the number of positive Reviews for Winslow House is based on 6 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 7 positive Reviews (35 registered maximum number of service users ÷ 5). 6 Reviews ÷ 7 Target = 0.857

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.2 Winslow House has a Review Score of 9.2 (9.242) from 15 Reviews


Average Ratings

  • Excellent
    6
  • Good
    9
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Winslow House?

  • Extremely LIKELY
    12
  • Likely
    3
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Winslow House

  • Son of Resident/Service User
    6
  • Daughter of Resident/Service User
    4
  • Daughter-in-law of Resident/Service User
    1
  • Great-Niece of Resident/Service User
    1
  • Niece of Resident/Service User
    1
  • more

Winslow House is a very friendly and welcoming home. The staff are always cheerful and it is possible to visit at any time. My great aunt is a very independent person and it was always going to be difficult for her to accept going into a home but she has settled in very well and is a lot happier.

How likely would you be to recommend Winslow House? Extremely Likely

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Average Rating:   4.1 out of 5

We were very pleased with all aspects of the home and my sisters care during her two-year stay.

How likely would you be to recommend Winslow House? Extremely Likely

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Average Rating:   4.2 out of 5

The care that my mother received was very good. She felt happy, safe and cared for. The staff are friendly and there was always lots going on for her to join in with if she wished. The home is kept clean and the food is very good.
I would definitely be very happy to recommend this rest home.

How likely would you be to recommend Winslow House? Extremely Likely

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Average Rating:   4.3 out of 5

My mother was a resident for seven years at the above care home and received excellent and caring attention from the staff. She seemed to be content and at the end of her life received dignified and caring attention.
I think Winslow House is an excellent care home, particularly because of the staff and the general ambience. Also, it was possible to visit at any time.

How likely would you be to recommend Winslow House? Extremely Likely

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Average Rating:   4.9 out of 5

Great place for mum. She loves it. Caring people. All the staff are wonderful. I have already put my name down for when I need help, love and compassion.
Well done to all.

How likely would you be to recommend Winslow House? Extremely Likely

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Average Rating:   5 out of 5

Found the level of care very good and the staff very helpful nice place overall. Nice grounds, staff good, unable to really find any fault my mum seems happy there.

How likely would you be to recommend Winslow House? Extremely Likely

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Average Rating:   4.3 out of 5

Very impressed with the overall care and attention to needs of a person living in the home. The only complaint that my sister in law says that she is rushed to get up in the morning.

How likely would you be to recommend Winslow House? Extremely Likely

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Average Rating:   4.4 out of 5

Anne Pritchard, Administrator at Winslow House responded to this review on 05 May 2017:

Thank you for your feedback, it is valuable to us and helps us to tailor our service to match the needs of our residents and ensure they receive the best level of care. We will pass your comments onto our care team to ensure action is taken to improve the morning routine for your relative. Our Care Manager will contact you directly to discuss the matter further.

After a slow start, my mother-in-law is now settling down. She can be difficult and a fussy eater but we are getting to grips with meals now. She only likes plain food so getting staff not to put sauces etc on food. She is not good at mingling, but the staff have worked very very hard to get her to integrate. Staff are excellent.

How likely would you be to recommend Winslow House? Extremely Likely

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Average Rating:   4.7 out of 5

All satisfactory, particularly impressed with activities organised for my mother.

How likely would you be to recommend Winslow House? Likely

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Average Rating:   4.8 out of 5

On the whole, my mother seems happy with her care. Because of her condition it is difficult to find out what she has been involved with (memory problems) and I think that sometimes she doesn't take part in the activities because her friend doesn't! The staff, however, are aware of this and do encourage her as much as possible. There have been occasions recently when the room cleaning has been less than satisfactory and the bathroom has not been provided with a towel. Staff have always responded when I have questioned this.

How likely would you be to recommend Winslow House? Likely

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Average Rating:   3.6 out of 5

Anne Pritchard, Administrator at Winslow House responded to this review on 05 Sep 2016:

We are sorry to hear you have found shortcomings in our housekeeping but we welcome the feedback. We will be looking into this and taking the necessary corrective action.

Winslow must be amongst the best care homes in and around the Stroud area.

How likely would you be to recommend Winslow House? Extremely Likely

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Average Rating:   4.4 out of 5

The management and staff have treated my mother with dignity and provided her with a good room, sound food and drink. They also allow her the freedom to decide what time she gets up and dressed. They take her out once a week and on the remaining days provide activities. The best thing is that now my mother considers this her home and gets on with everyone. I now do not have to worry about my mother when she was on her own and I know she is being well looked after.

How likely would you be to recommend Winslow House? Extremely Likely

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Average Rating:   3.9 out of 5

Very positive. Got mum to accept help, take her medicine and lose weight. Mums health has improved, mentally better. They are sensitive to individual needs. I was my parent's primary carer for several years so knew all issues with mum.

How likely would you be to recommend Winslow House? Extremely Likely

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Average Rating:   4.5 out of 5

Winslow House is a very warm and welcoming home, my Aunt moved there from Norfolk, and so didn't know the area. She has settled in extremely well, and a lot of that is due to the kindness and care of the staff.

How likely would you be to recommend Winslow House? Extremely Likely

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Average Rating:   4.7 out of 5

Very happy with the care, both personal and emotional, given to my mother. All staff treat her as an individual and are respectful of her, also giving her dignity. Her room is clean and tidy as is her personal laundry.

She is given the opportunity to enjoy various activities, though generally declines as is happier in her own room and TV. When first admitted there 18 months ago she was very distressed and confused due to a medical condition and new environment, but staff have been very patient and ensured that she settles well. She is now generally content and has adapted well.

How likely would you be to recommend Winslow House? Likely

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Average Rating:   4 out of 5

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