Compton View Residential Care Home

267 St Michael's Avenue, Yeovil BA21 4NB

Compton View is a warm and friendly community of elderly people, living together and being cared for by a hard working band of merry folk who dedicate their days and nights to making this little corner of the world feel like home.

Set in a cosy Victorian house which retains all its old world features, supported by lovely new fangled heating, hot water systems and lifts. A perfect mix of modern nostalgia, Compton View promises to take away the drudgery of everyday chores and offers a more companionable future.

Owner: Blue Sunrise Care Ltd

Person in charge: Jacqueline Edwards (Manager)

Local Authority / Social Services: Somerset County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 18 Service Users

Registered Care Categories*: Old Age

Admission Information: Ages 65+.

Single Rooms: 16

Shared Rooms: 1

Rooms with ensuite WC: 13

Weekly Charges Guide: Personal Care Single £600 – £750 (These prices are only a guideline, please contact Compton View Residential Care Home to find out the exact price for your requirements.)

All care is included in our fees. All our tasty, home cooked meals from our varied menu and our hot drinks and snacks are in plentiful supply. The home is always warm and inviting and there is always a welcome on the mat.
The excellent laundry service is included, as is the full activities programme running at the home.
The only exclusions are, hairdressing, the chiropodist, any newspaper or magazine deliveries and any group outings which are paid for collectively.

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Visiting:

Visitors to Compton View always made welcome

Parking:

There is free car parking facilities on site

Latest Care Quality Commission* Report on Compton View Residential Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 9.9 (maximum of 10) for Compton View Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 6 Reviews over all time. This Average Rating is also the rating value for Compton View Residential Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 5 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.917 for Compton View Residential Care Home is calculated as follows: ( (55 Excellents x 5) + (5 Goods x 4) ) ÷ 60 Ratings = 4.917

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Compton View Residential Care Home is based on 5 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 3.6 positive Reviews (18 registered maximum number of service users ÷ 5). 5 Reviews ÷ 3.6 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.9 Compton View Residential Care Home has a Review Score of 9.9 (9.875) from 6 Reviews


Average Ratings

  • Excellent
    6
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Compton View Residential Care Home?

  • Extremely LIKELY
    6
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Compton View Residential Care Home

  • Daughter of Resident/Service User
    2
  • Cousin of Resident/Service User
    1
  • Granddaughter of Resident/Service User
    1
  • Niece of Resident/Service User
    1
  • Son of Resident/Service User
    1
  • more

I cannot praise the staff at Compton View highly enough. From the owner to the catering staff! You are always greeted in such a happy and welcoming way when visiting and nothing is too much trouble! The owner is great fun and always does her best to raise everyone’s spirits but at the same time, she stays on top of their medical conditions/needs. Activities are regularly organised and friends/family are encouraged to join the parties. Because the home is not too large, residents receive a very personal service. I would not hesitate to recommend Compton View to family or friends. Thank you for all the fantastic work that you do!

How likely would you be to recommend Compton View Residential Care Home? Extremely Likely

Overall Standard

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Average Rating:   4.7 out of 5

Jacky Edwards, Manager at Compton View Residential Care Home responded to this review on 23 Apr 2018:

Thank you so much for these kind words. We all do work very hard of course, but it's an absolute pleasure too. We can't disguise that we all love what we do, and it's so touching that it has been noted. I shall pass this on to the staff. Thank you so so much x

The care provided at Compton View is geared entirely to the welfare, comfort and health of the residents. All the staff are very friendly, but still extremely professional. Residents are part of a little community but have as much privacy and personal space as they want.
I am very pleased to have been recommended to Compton View, nothing has disappointed.

How likely would you be to recommend Compton View Residential Care Home? Extremely Likely

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Average Rating:   4.8 out of 5

Jacky Edwards, Registered Manager at Compton View Residential Care Home responded to this review on 27 Feb 2018:

Thank you, Alan, I am so happy that your mum has settled in so well. She is a vital part of our little community here at Compton View. As are you.

Compton View cared for my Aunt, who has since passed. I cannot thank and praise Compton View and staff enough for their excellent, kind care for my aunt who was immobile, blind and not an easy personality - they treated her like family and saw to her every need to ensure her happiness. They were great company for her and took care of her Dr's appointments, ensured she took her medications, bathing, making sure she was dressed in clean clothes, hair cuts, you name it, they took care of her every need.

I was especially grateful to the owner, who took care of clearing out my aunt's room for me after she died, as I live abroad and I could not leave my sick mother. She went above and beyond to see to everything and helping me with the hospital and funeral home arrangements. I could not have done this without her help and care. Wonderful lady and staff who do anything for you. She was also very supportive to me emotionally at this difficult time.

Thank you!

How likely would you be to recommend Compton View Residential Care Home? Extremely Likely

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Average Rating:   5 out of 5

Jacky Edwards, Registered Manager at Compton View Residential Care Home responded to this review on 18 Feb 2018:

Thank you so much for your kind words Hilary, it was our honour to look after your aunt who was like family to us. It was also my pleasure to do everything I could to help you through a difficult time, I'm so glad I could help.

I am thoroughly impressed by the wonderful atmosphere that exists at Compton View. It is evident that this is achieved through the painstaking care provided by the staff. Due diligence is given with warmth, good humour and dedication to meet the needs of the residents who seem extremely happy, relaxed and contented.
There is always a cheery welcome to visitors that makes you feel part of the family. There is no shortage of laughter. Nothing is too much trouble where residents are treated with great respect and dignity and encouraged to be as active and involved as they wish to be.
My cousin couldn't want for anything better. It is home from home with excellent food. If I needed residential care then this is where I would like to reside.

How likely would you be to recommend Compton View Residential Care Home? Extremely Likely

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Average Rating:   5 out of 5

Very friendly staff, my nan is extremely happy here. Activities are always going on and management are more than happy to care and help with anything needed.

How likely would you be to recommend Compton View Residential Care Home? Extremely Likely

Overall Standard

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Care / Support

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Treated with Dignity

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Average Rating:   5 out of 5

Jacky Edwards, Registered Manager at Compton View Residential Care Home responded to this review on 12 Jan 2018:

Thank you so much for taking the time to leave such a lovely review. All I can say is that your nan is an absolute delight and we are so happy to do anything she will let us do for her.

The manager and her team of excellent carers have made my mum feel welcome, safe and happy from the beginning. The team are caring and friendly, nothing is too much trouble. There are activities and occasional days out for those residents who wish to participate. Compton View has to be one of the best care homes in Yeovil.

How likely would you be to recommend Compton View Residential Care Home? Extremely Likely

Overall Standard

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Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.8 out of 5

Jacky Edwards, Registered Manager at Compton View Residential Care Home responded to this review on 09 Jan 2018:

What a lovely review. Christine, your mum is a pleasure to look after, a really lovely lady who makes me laugh every time I go in to see her.

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Bed Vacancies

1 Bed Vacancy

posted 28 Mar 2018

A lovely, newly decorated downstairs room with en suite facilities and patio doors which can be opened to let in the sun, should we get any.

Awards / Recognitions

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Care Home Idol 2016

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