Court House Retirement Home

Market Cross, Church Street, Cheddar BS27 3RA

Court House Retirement Home in Cheddar offers residential care to older people who are able to fill their room with their own furniture to make them feel at home.

Situated with lovely views over the Mendip Hills, the care home is in the centre of Cheddar village with easy access to shops, a library, chemist and doctors surgery.

Refreshments and snacks are offered throughout the day to residents and their guests. Menus include a vegetarian option and home cooked, well balanced meals which are, when possible, made with locally sourced fresh produce.

Court House is a family run business and has been for 30 years. The aim was to create somewhere that residents feel at home and not 'in a home'. Therefore the staff do not wear uniforms and there are no noticeboards all over the walls. The furniture is chosen so that it fits in with the surroundings and is normal furniture and not high wing backed chairs that may be found in many care settings.

Residents often enjoy meeting in the drawing room before lunch where a glass of sherry is provided.

Highly-skilled staff offer as little or as much care as is required by residents. A care plan system that is regularly reviewed and daily chats with the manager and other staff identify residents' individual needs.

Owner: Court House (Cheddar) Ltd

Person in charge: Christopher Dando (Manager)

Local Authority / Social Services: Somerset County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 29 Service Users

Registered Care Categories*: Old Age

Admission Information: Ages 65+.

Single Rooms: 29

Rooms with ensuite WC: 26

Weekly Charges Guide: Personal Care Single £750 – £900 (These prices are only a guideline, please contact Court House Retirement Home to find out the exact price for your requirements.)

Facilities & Services: Palliative Care • Respite Care • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Stairlift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room

Overview of Review Score

The Review Score of 7.8 out of 10 for Court House Retirement Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 1 Reviews over all time.

  • b) The score for the number of positive Reviews is 3.2 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.667 for Court House Retirement Home is calculated as follows: ( (8 Excellents x 5) + (4 Goods x 4) ) ÷ 12 Ratings = 4.667

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. If there are no Positive Reviews in the last 24 months, then 2.5 points are available for the number of Positive Reviews in the last 48 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this care provider to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews; 3.00 points for the first Positive Review, and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 24 months, then 2.5 points are available for the number of Positive Reviews in the last 48 months. The calculation is the same as above, except the points are divided by 2.

    The 3.17 Points relating to the number of positive Reviews for Court House Retirement Home is based on 1 positive Reviews in the last 24 months and is calculated as follows:

    1. 3.00 = 3

    2. Target of 5.8 positive Reviews (29 registered maximum number of service users ÷ 5). 1 Reviews ÷ 5.8 Target = 0.172

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

7.8Court House Retirement Home has a Review Score of 7.8 (7.837) out of 10 and an Average Rating of 4.7 out of 5 from 1 Reviews over all time

Average Ratings

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Average Rating:  Average rating  4.7 out of 5

My mother has recently settled into Court House very happily. She has a lovely room opening onto a beautiful garden. She feels safe and well cared for. The Staff are friendly, caring and respectful. There are many activities taking place to give residents stimulation. My mother says she never feels
lonely. There is a very varied menu from which residents can make their choices. The ethos is to help all residents feel this is their home and that all will be done to make them feel comfortable and their individual needs met. Visiting family and friends are always offered a cup of tea or coffee and a tray will be brought to the resident’s room, with biscuits. Court House is not a modern, purpose-built home, and as such has a relaxed family feel to it. I would thoroughly recommend Court House.

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