The Cyder Barn Ltd

We would highly recommend the Cyder Barn .

The interview meeting took place at my mother's house and how the manager described what was to be offered and the set up at Cyder Barn was honest and fair. So with a parent who has dementia but physically able still The Cyder Barn has been spot on. I like the fact that all the staff use my parent's name to address her and do this often - this is reassuring for someone with dementia. The food is perfectly adequate and is enjoyed by my mum. Most importantly it is served in a polite and respectful way - the staff engage with each other and with all the residents. My mum's room is adequate and is suitable being on ground floor for someone with dementia who worries about finding things/places and room is close to activity/help/people being around. The outside courtyard area is a huge plus being visible from some bedrooms and the main sitting lounge area.

Frontline care staff very good, very caring and attentive. Room furniture very tired, needs updating. Communication could be better as not always informed until a visit. Things go missing from the rooms from time to time.

Excellent can't really fault the Cyder Barn. The staff are good and very responsive to any questions that we may ask and polite.The Managers inform us immediately if there is any problems that may come up so that we can resolve them.

After a long spell in hospital and unable to remain safe at home my dad went to live at the Cyder Barn. He has a lovely bright room and can look out 2 windows. Everything was put into place for his comfort and care. The staff are all amazing, friendly and caring. Nothing is ever to much trouble. He is always kept clean and tidy and has regular visits from a hairdresser, chiropodist. doctor and podiatrists. He really enjoys the meals with plenty of hot drinks and snacks between. There is always things for the residents to do from live music to games and quizzes. The staff always find time to talk to the residents if they prefer to sit in their room. A call bell is always well within in reach if needed. My dad always expresses how happy and how well looked after he is. When taking him out on his return he always sayes iam home which means everything to us. We can not thank the Cyder Barn staff enough they truly are amazing

The facilities and food were good and the staff efficient and friendly,

My Dad was a full time resident at the cyder barn care home from July 2024 , this was a big change for both my dad and the rest of the family, but everyone at the cyder barn really helped us to adjust to this , and made my dad feel really welcome and well looked after. He always said when we visited how happy he was there, this made us feel happy and confident that he was in the right place. The level of care throughout was fantastic and we as a family was so grateful, even at the very sad time leading up to and when my dad passed he was so well cared for we couldn't ask for more. Thanks to all the staff and the managers at the cyder barn care home for looking after my dad so well.

My husband was a resident from the end of August 2023 until his death in July 2024 and the staff were very caring and my husband was very comfortable and well looked after. During the few days before his death the staff were very comforting and considerate to the family. The facilities were adequate but the decor and furnishing, although homely, were a little dated. The courtyard garden was a really calm and peaceful place. The activities team did a good job in the circumstances trying to involve everyone and arranging entertainment. The food was varied and well cooked and there were lots of little treats between meals.

All staff were pleasant and helpful and accommodated the needs of Mother-in-law very well. I felt assured that her care needs were attended to. I visited most days with one of our dogs which helped make her stay better.

We'd only ever heard positive feedback about the care provided at The Cyder Barn, so when Mum required respite care we arranged for her to spend 2 weeks there. Sadly Mum's dementia declined during her stay, we had to make the difficult decision for her stay to be extended. The staff provided an excellent level of care, were always willing to give updates over the phone or in person, and were prompt to contact us if there were changes in Mum's condition. Dad visited Mum daily with their dog, staff not only cared for her but were also welcoming and caring towards Dad as he struggled to come to terms with the fact Mum wouldn't be returning home. Sadly Mum declined, passing peacefully away in November, still under the dedicated care of the Cyder Barn team. Dad and their dog have been welcomed back by the team, they now visit regularly, as the residents love to see his dog and Dad enjoys the company. Highly recommend the Cyder Barn. Dad has already said if he ever requires care, that's where he wants to be.

Mum moved to the Cyder Barn last summer. Ever since her first day everyone has been so welcoming and caring getting to know mum and given her everything she needs and would like. All of the staff are wonderful. They are lovely company for mum. Her room is lovely, the food delicious and the caring second to none. Thank you!

My mother received respite care over the Christmas period and at other times, me and her family have found the care she received excellent. The people at the Cyder Barn are very friendly, helpful and professional. They immediately informed us if my mother was feeling unwell or had other issues and took the appropriate action. I can only give my highest praise and will certainly use the service in the future.

My mother moved into the Cyder Barn because she needed respite care after a fairly lengthy hospital stay. The staff there organised her admission quickly and efficiently and went to great lengths to help her settle in and meet all her needs. She couldn't speak highly enough of the staff, the food, her room, the views, the home in general, and the other residents. Unfortunately, she deteriorated during her stay because of mental health issues and she became much more difficult to care for. However, the Cyder Barn staff were unfailingly patient and supportive until she deteriorated further and had to go back into hospital.

After extensive searching and even trying out one home, I am so relieved to have found The Cyder Barn, where my mother is now a resident. The stand-out factors are the quality of care, a person-centred approach and real human connection; qualities that I see consistently when visiting my mother. The Cyder Barn is a home that genuinely merits the description of a care home - there is a real and prevailing sense of care from all of the staff and it has a very homely environment. These qualities are at the heart of the day-to-day running of the home. The staff are always willing to engage in conversation with me about any aspects relating to my mother's care and are very happy to take up any suggestions. The quality of the food is good and there is a wonderful activities person who delivers a wide variety of group and individual activities, doing a fantastic job at relating to and engaging the residents. I would highly recommend this care home.

Cyder barn team - well done - you're the best. Thanks to everyone.

My mother has been a resident at The Cyder Barn, since 2018, (originally together with her husband now passed). The environment and standards there are first class. The accommodation is homely, safe, and interesting, - including great natural lighting and natural stonework. Meals, refreshments, entertainment, care, friendliness, - all aspects are tip top. The accommodation lacks a clinical feel, - but that doesn't mean any absence or lack of medical care and essential bespoke well-being management. Care-plans are extensive and comprehensive, - and sent to relatives for information and review, on a regular basis. I would highly recommend this well managed establishment.

Always a delight to visit Mum at The Cyder Barn. She never fails to tell us how well she is looked after and has thrived during her time there.

Special thanks to the manager for going out of her way to tailor the service to our needs. It was very much appreciated.

The Cyder Barn provides an exceptional, caring environment for my elderly mother. I take enormous comfort in knowing my mother is being cared for 24/7 by tremendous, attentive staff. It would be difficult to think of a better place for her to be.

The manager and team supported us with urgent respite care for my dad, who has dementia. They were fantastic at supporting with quick admission, were friendly and approachable and requested detailed information on Dad's likes, dislikes and history to enable them to deliver person-centred care, despite this only being a temporary placement for a week. I called the home tonight to see how Dad is settling in and was reassured by the feedback. Thanks for helping out at short notice, it’s really appreciated