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The Dene Lodge

Bircham Road, Alcombe, Minehead, Somerset TA24 6BQ
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The Dene Lodge, Minehead
The Dene Lodge, Minehead
The Dene Lodge, Minehead

The Dene Lodge is a residential home in the Alcombe area of Minehead, which can accommodate 33 residents. They predominantly support those with dementia, but also welcome elderly residents requiring additional support with their care. The Dene Lodge also offers short stay services; respite care and intermediate care.

At The Dene Lodge, compassion meets comfort and residents become family. Established with a deep commitment to enhancing the quality of life for...  

Care Provided by The Dene Lodge

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 39 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,450 - £1,450£1,450 - £1,450
Residential Dementia Care£1,450 - £1,450£1,450 - £1,450
The fees include 24 hour care, in house home cooked meals, all laundry cleaned, dried and ironed. As well as two dedicated activity staff to provide enrichment.

*There are additional charges for the chiropodist, hair dresser, taxis, toiletries, dentist, as well as additional sundry items such as alcohol, cigarettes, clothing.

Contact The Dene Lodge to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Hazelgate Ltd
  • Private Owned

Person in charge

  • Lewis Don (Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2016
  • Number of floors: 3

Room Information

  • Single Rooms (39)
  • Single Rooms with ensuite Wet Room (33)

Visiting

  • The home are open to visitors, they have a private visitors room, beautiful gardens surrounding the property but do like to encourage friends and family to take their loved ones out, to enjoy the local amenities.

Parking

  • Free on-site Car parks are situated to the front and back of the home.

The Dene Lodge Reviews (38)

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9.7

The Dene Lodge has a Review Score of 9.7 (9.658) out of 10, based on 12 reviews in the last 2 years. Over all time The Dene Lodge has 38 reviews.

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Showing 38 reviews matching selected criteria
Review from N S (Daughter of Resident) published on 23 June 2026 Submitted via Website
Overall Experience
Dad was well cared for and some of the staff were excellent at handling some tricky situations.

Sadly what we felt let Dene Lodge down was the communication. Whilst we appreciate how busy the management are we felt that we were just an annoyance when trying to clarify a few situations.

Reply from Lewis Don, Manager at The Dene Lodge

Thank you for taking the time to review the home, We are pleased Dad has now found an appropriate care setting for his needs. We are grateful for your postive comments regarding the care team and will reflect on your feedback in relation to the management team, as we are disappointed not to meet your expectations.

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Review from J P (Daughter of Resident) published on 25 March 2026 Submitted via Postal Card
Overall Experience

Mother only been in two weeks, but overall very impressed with whole package provided. Nothing too much to ask for. Most important mother is happy. Well done, keep it going. Top draw.

Reply from Lewis Don, Operations Manager at The Dene Lodge

Thank you so much for your feedback and taking the time to review our service. We really appreciate it.

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Review from Wendy H (Daughter of Resident) published on 13 February 2026 Submitted via Postal Card
Overall Experience

Our mum has been a resident at Dene Lodge since November and we cannot vault the care taken of her by all staff and management. We are always made very welcome when visiting her and if we have any questions to ask they are answered there and then. Mum is really enjoying the activities which is good to see as she tends to be one of those people who sits back but now with encouragement she joins in. Having mum now permanetly residing at Dene Lodge is wonderful as dad living locally can visit her at any time. Thank you.

Reply from Lewis Don, Operations Manager at The Dene Lodge

Thank you so much for taking the time to review our home. It is so nice to see Mum so settled and as you noted, engaging in activities. A super supportive family, So pleased we've been able to help.

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Review from Pauline R (Wife of Resident) published on 3 September 2025 Submitted via Website
Overall Experience
Such a wonderful Care Home in every way! Looking after my husband at home with dementia over a long period of time left me at breaking point. Placing my husband in The Dene Lodge was the best thing that could have happened.
A brilliant Operations Manager and team. All so caring to us both. My husband was always spotlessly clean as was the home overall.
Lots of interesting activities, especially matched to the residents interests.
Good nourishing traditional food cooked from source daily and a very pleasant outdoor space to sit and enjoy the sunshine or the garden.
The Dene lodge has a very warm and homely atmosphere and the care is exemplary!

They deserve 'Outstanding' at their next CQC inspection. Thank you for all you do.

Reply from Lewis Don, Registered Manager at The Dene Lodge

Thank you so much for taking the time to review the Dene Lodge. I hope you are both settling well in your new homes. Look forward to seeing you when you're next in Somerset.

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Review from M S (Daughter of Resident) published on 24 April 2025 Submitted via Postal Card
Overall Experience

I cannot recommend Dene Lodge enough for dementia care. My mum was moved from another home to here & she has blossomed. The staff care & are friendly & helpful. I feel they have given Mum & I back some space for connection as she is less agitated & calmer. They help her keep her dignity & joy in life & I am so grateful. Thank you Dene Lodge.

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Review from Carolyn P (Daughter of Resident) published on 1 April 2025 Submitted via Website
Overall Experience

If I could leave more stars I would. The operations manager and his amazing team at Dene Lodge helped to make a very sad time for my family and I more bearable. Most importantly the care and respect all the carers showed my Mum was outstanding.

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Review from C S (Next of Kin) published on 5 March 2025 Submitted via Website
Overall Experience

A big thank you to the management and all the staff for the care of our family member, resident at Dene Lodge for 4 months, before sadly passing away at the home. He received excellent care and kindness during his stay as did we his family when visiting. We were always made to feel welcome and sometimes managed to sample the excellent home-cooked meals provided for the residents. The home was always clean, warm and bright with views out onto the garden and countryside.

Residents are taken out on outings in the home's minibus with trips to North Hill, the Seafront, Dunster, Dunkery Beacon, Porlock etc. Plus activities within the home and special guest's visits. I was fortunate to be visiting when 2 alpacas were brought into the home to meet the residents. This caused a lot of excitement.

We couldn't have asked for better care during his stay and the follow up and support to our family after he passed away. Thank you to everyone.

Reply from Lewis Don, Operations Manager at The Dene Lodge

Thank you so much for taking the time to review our home. It is so important to us. You're always welcome to drop in to see us whenever you have the time.

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Review from Myra B (Wife of Resident) published on 10 January 2025 Submitted via Postal Card
Overall Experience
The ethos is first rate!
Old fashioned decor is perfect for premises.
Cleanliness is a very high standard.
Staff? All having caring natures and are patient.

Management? Always approachable.

Reply from Lewis Don, Operations Manager at The Dene Lodge

Thank you so much for taking the time to review our service and all you do to contribute to our 'first rate ethos'!

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Review from Isobel D (Daughter of Resident) published on 3 December 2024 Submitted via Website
Overall Experience
I have returned to Canada after a 2 month stay visiting my mother daily at Dene Lodge. I cannot compliment the staff enough. I have never seen such dedication and care. I have been phoning Rachel's House daily since my return and am always met with a friendly response.
I would like to thank - 6 members of staff in particular and all the staff for their amazing care of my mother.

This is a wonderful care home with a staff that is exemplary.

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Review from C B (Daughter of Resident) published on 27 September 2024 Submitted via Postal Card
Overall Experience

Mum stayed for a short period of respite at The Dene Lodge. The management team were very professional, understanding and patient answering all our questions regarding her care. We found all the care staff to be cheerful, kind and considerate towards Mum and any problems quickly dealt with. She said 'the food was excellent', she felt safe and well looked after. Thank you!

Reply from Lewis Don, Operations Manager at The Dene Lodge

Thank you so much for taking the time to review the home, I am pleased we were able to offer some respite to Mum and the wider family for the duration of her stay. Thank you for choosing The Dene Lodge.

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Review from Helen R (Daughter of Resident) published on 24 September 2024 Submitted via Website
Overall Experience

Our Dad joined Rachel's House earlier this year and staff were very welcoming and friendly towards us the family, as well as Dad. They were eager to get to know him and find out about his interests so they could put a plan in place to support Dad settling into a new care home. He has a lovely en-suite room which is clean and bright. Meals are home-cooked and a good variety and Dad looks really well and healthy. Dad is suffering with Alzheimer's and dementia and so certain times of the day, thoughts and situations can cause him a lot of confusion and staff take time to support him through until he settles again.

Reply from Lewis Don, Operations Manager at The Dene Lodge

Thank you for taking the time to review our home. It has been great working alongside side you to support the best outcomes for Dad while in our care. We really appreciate your feedback.

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Review from Pearl G (Wife of Resident) published on 17 September 2024 Submitted via Website
Overall Experience

My husband has only been with you 3 weeks and I thank you for the effort you have put in to care for him at The Dene Lodge. He has settled in beautifully and appears very happy. I am sure he will not walk again because he was in bed or chair for nearly 3 months. Even trying to get him into an easy chair he is very frightened. I only had one complaint, the man in a red coat with a biscuit tin, I did ask him not to put on bad films which he said he knew that when he put it on. He has a good sense of humour. I come in twice a week more but I do not want to be a nuisance but I need my husband more than he needs me. I will be at the meeting on the 27th.

Reply from Lewis Don, Operations Manager at The Dene Lodge

Thank you leaving a review for home, I look forward to hearing your thoughts at the relatives/family meeting later this month.

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Review from Linda H (Sister of Resident) published on 24 July 2024 Submitted via Website
Overall Experience

My sister has been in the home since February and I am extremely happy with the care she is getting. The staff are all very friendly and she is always clean and tidy when we visit her. Any problems and the staff informed me immediately.

Reply from Lewis Don, Operations Manager at The Dene Lodge

Thank you for your review. I am glad to hear you've had great interactions with the staff. I look forward to seeing you on your next visit.

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Review from Janice J (Friend of Resident) published on 20 June 2024 Submitted via Postal Card
Overall Experience

My husband and I came to see our very dear friend and neighbour in May and were very happy to see her very clean and comfortable. The care staff were so very friendly and attentive at all times, to our friend and ourselves. We were given a lovely dinner each and my husband fed our friend with her own dinner. Our minds are very much at rest knowing our very dear friend is in such a caring and wonderful environment.

Reply from Lewis Don, Operations Manager at The Dene Lodge

We really appreciate you taking the time to give us feedback. We pride ourselves on the attitude and values of our staff at the home and I am so pleased they made your visit special in what was otherwise very difficult circumstances.

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Review from D C (Nephew of Resident) published on 20 June 2024 Submitted via Postal Card
Overall Experience

I think this care home is a lovely place to visit. Staff are very helpful, and the building is very clean. My auntie likes it here and she looks well cared for. My only problem is the size of the car park.

Reply from Lewis Don, Operations Manager at The Dene Lodge

Thank you for your feedback, I am so pleased you enjoyed your visit. We are aware of the challenges with the car park and have a project to expand the car park at the rear. I look forward to seeing you next time you are here to show you the plans.

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Review from David D (Husband of Resident) published on 7 March 2024 Submitted via Website
Overall Experience

My wife who has dementia, has been in residential care in Dene Lodge for five weeks of respite care - extended for various health reasons. The care she has been given has been very good, she has been well looked after. The strongest impression I have gained is the kindness and friendliness of all the staff and management towards all the residents and visitors. Additionally, the management and staff have bent over backwards to be helpful and welcome me. Because of my wife's health issues a visit to Minehead Hospital was necessary for an ultrasound scan. This visit was achieved with the minimum of worry and stress thanks to the transport and transfer arrangements organised by Dene Lodge. My wife was accompanied by two very experienced staff members and myself. The successful scan would not have been achieved without this exceptional level of help. It took much of the stress and worry away. I am most grateful for the care and consideration we have received.

Reply from Lewis Don, Operations Manager at The Dene Lodge
Thank you for taking the time to review. We pride ourselves on our approach to residents and families and it is lovely to see it recognised. I am so pleased we were able to help and look forward to seeing you both again in the future.

Thank you

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Review from T B (Wife of Resident) published on 27 February 2024 Submitted via Postal Card
Overall Experience

My husband has been well cared for in Dene Lodge since July 2023! He is happy which is a weight off my mind and at the moment very pleased to see me when I visit as often as I can!

Reply from Lewis Don, Operations Manager at The Dene Lodge

Thank you so much for taking the time to write a review. We are very grateful. It is a pleasure looking after your husband and always nice to see you when you visit. See you soon!

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Review from Vannessa D (Daughter of Resident) published on 31 January 2024 Submitted via Website
Overall Experience
The care home is very welcoming on arrival. The staff are very friendly and helpful. I find the home always clean and tidy and the food looks wonderful.

The bedrooms are very homely and there's always something going on in the lounge for the residents, singing, films, activities and even a visiting band playing lovely music.

Reply from Lewis Don, Operations Manager at The Dene Lodge

Thank you for your review, I am pleased you found the home welcoming. We really appreciate you taking the time to provide feedback.

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Review from Jean J (Friend of Resident) published on 26 January 2024 Submitted via Postal Card
Overall Experience
The first thing I noticed about The Dene Lodge was the fact that there was no smell (hard to achieve). They have safety code only doors. The place is bright and cheerful, the staff are kind and well-trained.
The staff eat their meals with the residents. Also, there are many and varied activities to suit all, from word games to trips out.

The rooms are basic but very clean and residents can have their own objects around.

Reply from Lewis Don, Operations Manager at The Dene Lodge
Dear Jean,
Thank you so much for your feedback. It is greatly appreciated. I will pass on your kind words to the team.
If I could ever offer a wider tour of the home for you, I'd love to show you some of our newly renovated rooms.

We are glad you enjoyed your visit.

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Review from J S (Daughter of Resident) published on 5 December 2023 Submitted via Postal Card
Overall Experience

We cannot recommend Dene Lodge highly enough. They have shown nothing but constant care to our mother over the last four months. Despite her challenging dementia and deterioration resulting in her passing away on Monday. She was given excellent care and treated with dignity by all the staff as well as support us her three daughters at all times.

Reply from Lewis Don, General Manager at The Dene Lodge

Thank you so much for taking the time to place a review. We are incredibly grateful.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 22 May 2024
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

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Upcoming Events

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Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for The Dene Lodge.

Accreditations

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Frequently Asked Questions about The Dene Lodge

What types of Care is The Dene Lodge registered for?

Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does The Dene Lodge have?

There are 39 Single Rooms.

What are the Facilities & Services at The Dene Lodge?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is The Dene Lodge to the centre of Minehead?

0.9 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Dene Lodge to verify any information. View our terms and conditions. The Dene Lodge has an Enhanced Service -more info.